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Xerox Synergix 510dp User Manual

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Page 51

PROBLEM SOLVING
XEROX WIDE FORM AT 510dp OPERATOR MANUAL41
Roll media drawer jams
To clear a jam in a roll media drawer:
1.  Raise the output tray all the way so that it rests on top of the
printer.
2.  Lift the handle of the applicable drawer and open the drawer
all the way.
NOTE:  In some locations, high or low humidity affects the media
and causes print quality problems.  To resolve the problems, a
sealed media drawer can be installed on the printer in place of one
of the standard media drawers.
3....

Page 52

PROBLEM SOLVING
42XEROX WIDE FORM AT 510dp OPERATOR MANUAL
5.  Rotate the media roll to wind the end of the media onto the
roll.
6.  Examine the lead edge of the media for tears.
•  If the lead edge of the media is torn, folded, creased or
uneven, trim the lead edge.
7.  Rotate the media roll to feed the media under the baffle and
beyond the registration window.
8.  Squeeze the baffle release and lower the baffle until it locks in
place on both sides.
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Page 53

PROBLEM SOLVING
XEROX WIDE FORM AT 510dp OPERATOR MANUAL43
9.  Slowly rotate the media roll until the lead edge of the media is
centered in the registration window.
10.  Do one of the following:
•  If the drawer is a sealed media drawer, close the Plexiglas
cover.
•  If the drawer is not a sealed media drawer, proceed to
step 11.
11.  Close the roll media drawer.
12.  Lower the output tray.
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Page 54

PROBLEM SOLVING
44XEROX WIDE FORM AT 510dp OPERATOR MANUAL
Status codes
The status codes shown in the table below may appear on the
message display.  Follow the instructions in the table before calling
for service.
Table 2.  Status Code Table
Status code Explanation
C0.-- This code indicates a cutter problem.  Follow the instructions on the message display.
C1.-- This code indicates a problem with roll 1.  Follow the instructions on the message display.
C2.-- This code indicates a problem with roll 2....

Page 55

PROBLEM SOLVING
XEROX WIDE FORM AT 510dp OPERATOR MANUAL45
Error messages
The error messages shown in the table below may appear on the
message display.  Follow the instructions in the table before calling
for service.
Table 3.  Error Message Table
Error Message Problem Solution
CHECK FOLDER
FOLDER COMMUNICATIONS ERROR
#17FINISHER CONFIG TYPE
enabled, but no folder is
installed.1.  Press the On-line/Off-line key to
take the printer off-line.
2.  Reset the value to NONE.
Refer to Specifying the finisher...

Page 56

PROBLEM SOLVING
46XEROX WIDE FORM AT 510dp OPERATOR MANUAL
Problem solving table
The table below lists some conditions that may occur during the
operation of the printer.  You may be able to resolve the problems
by following the suggested solutions in the table.  For problems
beyond the scope of this table, call for service.
Table 4.  Problem-Solving Table
Condition Causes Suggested Solutions
Portions of the prints are deleted. The media may be damp. Check the condition of the media.  If
damp, replace...

Page 57

PROBLEM SOLVING
XEROX WIDE FORM AT 510dp OPERATOR MANUAL47
Calling for service
When you experience a problem with the printer, you may be able
to resolve it by referring to the procedures and tables in this
chapter.
If you are unable to resolve the problem, call your local Xerox
Engineering Systems office.
Local telephone number:  ________________________________
A customer service representative will answer any questions you
may have and, if necessary, arrange for a customer service
engineer to service...

Page 58

PROBLEM SOLVING
48XEROX WIDE FORM AT 510dp OPERATOR MANUAL
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Page 59

XEROX WIDE FORM AT 510dp OPERATOR MANUAL49
7. Technical data
This chapter provides the product and media specifications for the
XEROX Wide Format 510dp.  It also provides the space
requirements for normal operation after product installation.
Product specifications
Table 5.  Hardware Specifications
Process speed 4.5 ips
Resolution 400 dpi
Environmental requirements Minimum:  60° F (10° C) at 20% relative humidity
Maximum:  80° F (27° C) at 80% relative humidity
Maximum elevation:  10,000 feet (3048...

Page 60

TECHNICAL DATA
50XEROX WIDE FORM AT 510dp OPERATOR MANUAL
The XEROX Wide Format 510dp will operate within the
specifications indicated in the table below for the respective
markets.  Current limit will be set as part of the installation
procedure.  The printer is not sensitive to the AC power service
frequency and can operate at either 50hz or 60hz.
Table 6.  Operating Power
Market area AC power service
ratingMaximum current
consumptionFirst Print Out Time
US/Canada 208V – 240V @ 20A
208V – 240V @...
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