Xerox Phaser 7500N User Manual

Troubleshooting
Phaser 7500 Color Printer
User Guide111
Paper Feed Problems
This section includes:
•Clearing Paper Jams on page 111
•Minimizing Paper Jams on page 128
•Troubleshooting Paper Feed Problems on page 129
Clearing Paper Jams
This section includes:
•Jam at Tray 1 (MPT) on page 112
•Jam at Tray 2 on page 114
•Jam at Tray 3, 4, or 5 on page 116
•Jam at Left Door A on page 119
•Jam at the Duplex Unit at Door B on page 120
•Jam at the Duplex Unit at Door A and B on page 121
•Paper Size Jam on page...

Troubleshooting
Phaser 7500 Color Printer
User Guide 112
Jam at Tray 1 (MPT)
Follow these steps to clear the jam.
1. Remove jammed paper and the rest of the paper from Tray 1 (MPT). Confirm that all paper 
fragments are removed.
2. If you did not find jammed paper in Step 1, push up the latch on the left side of the printer to open 
Left Door A. 
Wa rni n g:Use caution, some components are behind the left door may be hot.
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Troubleshooting
Phaser 7500 Color Printer
User Guide113
3. Remove the jammed paper. Confirm that all paper fragments are removed.
4. Close Left Door A.
5. Replace the paper in the tray.
Note:Do not load paper above the fill line.
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Troubleshooting
Phaser 7500 Color Printer
User Guide 114
Jam at Tray 2
Follow these steps to clear the jam.
1. Open Left Door A.
2. Remove the jammed paper. Confirm that all paper fragments are removed.
3. Close Left Door A.
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Troubleshooting
Phaser 7500 Color Printer
User Guide115
4. Pull Tray 2 out of the printer.
5. Remove any crumpled paper from the tray.
6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against 
the paper.
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Troubleshooting
Phaser 7500 Color Printer
User Guide 116
7. Push Tray 2 completely back into the printer.
Jam at Tray 3, 4, or 5
Follow these steps to clear the jam.
1. Open Left Door C.
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Troubleshooting
Phaser 7500 Color Printer
User Guide117
2. Remove the jammed paper. Confirm that all paper fragments are removed.
3. Close Left Door C.
4. Pull out the tray specified on the control panel.
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Troubleshooting
Phaser 7500 Color Printer
User Guide 118
5. Remove crumpled paper from the tray.
6. Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against 
the paper.
7. Push the tray completely into the printer.
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Troubleshooting
Phaser 7500 Color Printer
User Guide119
Jam at Left Door A
Follow these steps to clear the jam.
1. Open Left Door A.
2. Remove the jammed paper. Confirm that all paper fragments are removed.
3. Close the left door.
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Troubleshooting
Phaser 7500 Color Printer
User Guide 120
Jam at the Duplex Unit at Door B 
There is a jam at the duplex unit at Door B. Follow these steps to clear the jam.
1. Open Tray 1 (MPT).
2. Open Left Door B.
3. Remove the jammed paper.
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