Xerox Phaser 7500N User Manual
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Page 121
Troubleshooting Phaser 7500 Color Printer User Guide121 4. Close Left Door B. Jam at the Duplex Unit at Door A and B There is a jam at the duplex unit at doors A and B. Follow these steps to clear the jam. 1. Open Left Door A. Wa rni n g:Use caution, some components behind the left door may be hot. 7500-089 7500-001 2 1 Downloaded From ManualsPrinter.com Manuals
Page 122
Troubleshooting Phaser 7500 Color Printer User Guide 122 2. Remove the jammed paper. 3. Close Left Door A. 4. Open Left Door B. 7500-002 7500-003 7500-087 Downloaded From ManualsPrinter.com Manuals
Page 123
Troubleshooting Phaser 7500 Color Printer User Guide123 5. Remove the jammed paper. 6. Close Left Door B. Paper Size Jam There is a paper size jam in Tray 1 (MPT). Follow these steps to clear the jam. 1. Open Left Door A. Wa rni n g:Use caution, some components behind the left door may be hot. 7500-088 7500-089 7500-001 2 1 Downloaded From ManualsPrinter.com Manuals
Page 124
Troubleshooting Phaser 7500 Color Printer User Guide 124 2. Remove the jammed paper. 3. Close Left Door A. 4. Replace the paper in the tray specified on the control panel with the specified size and type. 7500-002 7500-003 Downloaded From ManualsPrinter.com Manuals
Page 125
Troubleshooting Phaser 7500 Color Printer User Guide125 Paper Type Jam Follow these steps to clear the jam. 1. Open Left Door A. Wa rni n g:Use caution, some components behind the left door may be hot. 2. Remove the jammed paper. 7500-001 2 1 7500-002 Downloaded From ManualsPrinter.com Manuals
Page 126
Troubleshooting Phaser 7500 Color Printer User Guide 126 3. Close Left Door A. 4. Replace the paper in the tray specified on the control panel with the specified size and type. 7500-003 Downloaded From ManualsPrinter.com Manuals
Page 127
Troubleshooting Phaser 7500 Color Printer User Guide127 Misfeed at Tray 1 (MPT) 1. Remove paper including jammed paper from Tray 1 (MPT). 2. Make sure that the paper is clean and not stuck together. 3. Insert paper in Tray 1 (MPT). See the following illustrations for proper paper orientation. Long-Edge Feed (LEF) Single-Sided Printing 2-Sided Printing • Prepunched holes should enter the printer first. • Letterhead should be facedown at the back of the tray.• Prepunched holes should enter the printer...
Page 128
Troubleshooting Phaser 7500 Color Printer User Guide 128 4. Slide the width guides to match the size of your paper and verify that the guides are pressed firmly against the paper. Note:Confirm that the arrow on the right width guides is in the correct position for the paper size you are loading. Minimizing Paper Jams This section provides information to help you minimize paper jams. Make sure to: • Use only supported media. For more information see Supported Media on page 55. • Set the tray settings to...
Page 129
Troubleshooting Phaser 7500 Color Printer User Guide129 Avoid the following: • Media that is specially designed for ink-jet printers with polyester coating. • Media that is folded, wrinkled, or excessively curled. • Fanning transparencies since this causes static. • Loading more than one type/size/weight of media in a tray at the same time. • Loading dog-eared (folded corners), stapled, or punched media in the document feeder. • Overfilling the trays. • Allowing the output tray to overfill. • Allowing...
Page 130
Troubleshooting Phaser 7500 Color Printer User Guide 130 Media Misfeeds Probable CausesSolutions The media is not correctly positioned in the tray.Remove the misfed media and reposition the media properly in the tray. Ensure that the media guides in the tray are set correctly. The number of sheets in the tray exceeds the maximum sheets allowed.Remove the excess media and load media below the fill line. The media guides are not correctly adjusted to the media size.Adjust the media guides in the tray...