Xerox Phaser 7500N User Manual
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Page 131
Troubleshooting Phaser 7500 Color Printer User Guide131 Print-Quality Problems This section includes: •Using Built-in Troubleshooting Tools on page 131 •Troubleshooting Print-Quality Problems on page 133 Your Phaser 7500 printer is designed to produce consistently high quality prints. If you observe print-quality problems, use the information on these pages to troubleshoot the problem. For more information, go online to Xerox Support & Drivers at www.xerox.com/office/7500support. Caution:The Xerox...
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Troubleshooting Phaser 7500 Color Printer User Guide 132 Calibrating the Paper Type 1. Press the Down Arrow button. 2. Select Tro u b l e s h o o t i n g > Print Quality Problems > Calibrate for Paper. 3. Press the OK button to print. Adjusting the Print Margins 1. Press the Down Arrow button. 2. Select Tro u b l e s h o o t i n g > Print Quality Problems > Calibrate Margins. 3. Press the OK button to print. Selecting Paper Type For information on supported paper type and weight: 1. Press the Down Arrow...
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Troubleshooting Phaser 7500 Color Printer User Guide133 Troubleshooting Print-Quality Problems •Nothing Prints or Black Spots Print on Page on page 133 •Entire Page Prints Black or Color on page 134 •Image Prints Too Light on page 134 •Image Prints Too Dark on page 135 •Image is Blurred or Stained on page 135 •Print Density is Uneven on page 136 •Print is Irregular or Mottled on page 137 •Ink Rubs Off After Printing on page 138 •Toner Smudges and Residual Images Print on page 138 •Toner Smudges Appear on...
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Troubleshooting Phaser 7500 Color Printer User Guide 134 Entire Page Prints Black or Color Image Prints Too Light Probable CausesSolutions One or more of the the imaging units may be defective.Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. Probable CausesSolutions The density is too light.Select a darker copy density. The paper is moist from humidity.Remove the paper and try a fresh ream. Media type is set incorrectly.When printing envelopes, labels,...
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Troubleshooting Phaser 7500 Color Printer User Guide135 Image Prints Too Dark Image is Blurred or Stained Probable CausesSolutions One or more of the imaging units may be defective.Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. One or more of the toner cartridges may be defective.Remove the toner cartridges and check each for damage. If it is damaged, replace it. The printer needs to be calibrated.Perform the color calibration procedure. For more...
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Troubleshooting Phaser 7500 Color Printer User Guide 136 Print Density is Uneven Probable CausesSolutions One or more of the toner cartridges may be defective or low.Remove the toner cartridges and check for damage. If it is damaged, replace it. One or more of the imaging units may be defective.Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. The printer is not level.Place the printer on a flat, hard, level surface. Downloaded From ManualsPrinter.com Manuals
Page 137
Troubleshooting Phaser 7500 Color Printer User Guide137 Print is Irregular or Mottled Probable CausesSolutions The media is moist from humidity.Remove the moist media and replace it with new, dry media. Unsupported media (wrong size, thickness, type, etc.) is being used.Use Xerox-approved media. See Supported Media on page 55. One or more of the toner cartridges may be defective.Remove the toner cartridges and check each for damage. If it is damaged, replace it. One or more of the imaging units may...
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Troubleshooting Phaser 7500 Color Printer User Guide 138 Ink Rubs Off After Printing Toner Smudges and Residual Images Print Probable CausesSolutions The media is moist from humidity.Remove the moist media and replace it with new, dry media. Unsupported media (wrong size, thickness, type, etc.) is being used.Use Xerox-approved media. See Supported Media on page 55. Media type is set incorrectly.When printing envelopes, labels, heavyweight stock, or transparencies, specify the appropriate media type...
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Troubleshooting Phaser 7500 Color Printer User Guide139 Toner Smudges Appear on the Back of the Page Probable CausesSolutions The media transfer roller is dirty.Check the transfer roller for toner accumulation. Replace if necessary. The media path is dirty with toner.Print several blank sheets and the excess toner should disappear. Foreign material has entered the printer.Check the transfer belt for foreign material or damage. Check the fuser for foreign material. One or more of the imaging units may...
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Troubleshooting Phaser 7500 Color Printer User Guide 140 White or Black Areas Print in Regular Pattern Image Prints with Defects Probable CausesSolutions Foreign material in the paper path.Inspect the paper path and remove any foreign material. One or more of the imaging units may be defective.Remove the imaging units one at a time, and check for damage. If it is damaged, replace it. Probable CausesSolutions A toner cartridge may be defective.Remove the toner cartridge with the color causing the...