Xerox Phaser 6500DN User Manual

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide141
Paper Jams
This section includes:
•Preventing Paper Jams on page 141
•Clearing Paper Jams on page 142
Preventing Paper Jams
To reduce the occurrence of paper jams, follow the guidelines and instructions in Supported Paper and 
Media on page 46. It includes paper-usage guidelines and instructions for properly loading paper in 
the trays.
To prevent paper and other media misfeeds and printer jams, follow these guidelines:
• Make sure that the...

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide 142
Clearing Paper Jams
This section includes:
•Clearing Long Paper Jams on page 142
•Clearing Jams at Tray 1 on page 142
•Clearing Jams at the Manual Feed Slot on page 143
•Clearing Jams at the Fuser. on page 144
•Clearing Jams at the 250-Sheet Feeder on page 145
•Clearing Jams at the Duplex Unit on page 145
Clearing Long Paper Jams
When paper longer than 356 mm jams inside the printer, cut the paper as needed. After cutting, 
remove it in the...

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide143
3. Carefully remove any jammed paper in the printer. Confirm that there are no scraps of paper left 
inside.
4. Close the front cover.
5. Remove the tray from the printer and then carefully pull out any jammed paper remaining inside 
the printer.
6. Reinsert the tray into the printer.
Clearing Jams at the Manual Feed Slot
1. Pull Tray 1 out of the printer.CAUTION: Prolonged exposure to light can damage the imaging unit. Do not leave 
the cover...

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide 144
2. Remove any jammed or damaged paper in the tray and then close the tray.
3. Press the front cover button to open the cover.
4. Carefully remove any jammed paper in the printer. Make sure that there are no torn pieces of 
paper inside the printer.
5. Close the front cover.
Clearing Jams at the Fuser.
For additional assistance, refer to the Xerox
® Support website at www.xerox.com/office/6500support
1. Press the front cover button on the side...

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide145
Clearing Jams at the 250-Sheet Feeder
Note: Paper jammed in the lower tray can block the trays above it, preventing you from opening 
them. Look for the jammed paper sequentially, starting with the lowest tray.
1. Pull out the paper trays until you find the jammed paper.
2. Remove all jammed and creased paper from the tray.
3. Pull the jammed paper out carefully to avoid tearing it. If the paper is torn, remove the scraps.
4. Press the front...

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide 146
2. Gently pull out the jammed paper. If you cannot find the jammed paper, go to the next step.
3. Lift the duplex unit by the recessed slot provided and open the unit fully.
4. Remove the jammed paper and then confirm that there are no scraps of paper left inside the 
duplex unit or transfer belt unit.
5. Close the duplex unit and then close the printer cover.
Note: To remove the entire duplex unit, after opening the front cover of the...

8
Phaser 6500 Color Laser Printer
User Guide147
Printer Specifications
This chapter includes:
•Physical Specifications on page 148
•Environmental Specifications on page 149
•Electrical Specifications on page 150
•Performance Specifications on page 151 
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Printer Specifications
Phaser 6500 Color Laser Printer
User Guide 148
Physical Specifications
Weights and Dimensions
PartSpecifications
Printer Width: 403 mm (15.9 in.)
Depth: 469 mm (18.5 in.)
Height: 416.1 mm (16.4 in.)
Weight: 19.8 Kg (43.6 lb.)
250-Sheet Feeder (optional) Width: 400 mm (15.8 in.)
Depth: 457 mm (18 in.)
Height: 108 mm (4.2 in.)
Weight: 4.4 Kg (9.7 lb.)
Duplex Unit (optional) Width: 326.5 mm (12.9 in.)
Depth: 310 mm (12.2 in.)
Height: 153.5 mm (6.1 in.)
Weight: 1.2 Kg (2.65 lb.)...

Printer Specifications
Phaser 6500 Color Laser Printer
User Guide149
Environmental Specifications
Temperature
10°–32°C (50°–90°F)
Relative Humidity
Note: Under extreme environment conditions, such as 10°C and 85%RH, defects can occur due to 
condensation approximately 30 minutes after the printer is turned on.
15–85% RH at 28°C (82°F)
Elevation
For optimum performance, use the printer at elevations below 3,100 m (10,170 ft.).
Downloaded From ManualsPrinter.com Manuals 

Printer Specifications
Phaser 6500 Color Laser Printer
User Guide 150
Electrical Specifications
Power Source
• 110–127 V, 50/60 Hz, 10 A or less
• 220–240 V, 50/60 Hz, 5 A or less
Power Consumption
• Energy Saver Mode (Sleep Mode): 8 W or less
• Standby Mode: 50 W or less (fuser on)
• Continuous color printing: 600 W or less
• Continuous monochrome printing: 600 W or less
This printer does not consume electric power when the power switch is turned off even if the printer is 
connected to an AC outlet....