Xerox Phaser 6500DN User Manual

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide131 Partial blanks, creased paper, or 
blotted printing.The paper is damp. Replace the paper.
The paper is outside the 
recommended specification 
range.Replace the paper with a recommended 
size and type. For details, see Supported 
Paper on page 48.
The transfer belt unit or the 
fuser is not installed correctly.Reinstall the transfer belt unit or the 
fuser. For details, see the instruction 
sheets in the documentation packet 
that came with...

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide 132Colors are blurry or there is 
white area around objects.Color-to-color alignment is not 
correct.Perform an automatic color registration 
adjustment. For details, see Color 
Registration on page 136.
SymptomCauseSolution
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Troubleshooting
Phaser 6500 Color Laser Printer
User Guide133
Cleaning the Imaging Unit and Laser Lens
If prints have voids or light streaks through one or more color, use the following instructions to clean 
the imaging unit and laser lens.
Note: Do not use warm water or cleaning solvents to remove toner from your skin or clothing. 
Warm water sets the toner and make it difficult to remove. If toner gets on your skin or clothing, 
brush it off, blow it off, or wash it off with cold water and mild soap....

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide 134
7. Remove the imaging unit:
a. Turn the four peach-colored twist-locks to the left to unlock the imaging unit.
b. Grasp the imaging unit by its peach-colored pull tabs on the top edge and then pull the unit 
forward and up out of the printer.
c. Place the imaging unit on a flat surface and cover it with a sheet of paper to minimize its 
exposure to light.
8. Using a clean, dry, lint-free cloth or swab, clean all debris from the laser lens.
9....

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide135
10. Reinstall the imaging unit:
a. Grasp the unit by its peach-colored pull-tabs on the top edge and install the unit in the printer. 
Make sure to insert the unit into the guides in the printer and then push the unit all the way 
back into the printer.
b. Turn the four twist-locks to the right to lock the unit.
11. Fold the transfer belt unit back into place and close the printer front cover.
p6500-041
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Troubleshooting
Phaser 6500 Color Laser Printer
User Guide 136
Color Registration
This section includes:
•Enabling/Disabling Automatic Color Registration on page 136
•Performing an Automatic Color Registration Adjustment on page 136
•Performing a Manual Color Registration Adjustment on page 137
The printer automatically adjusts the color registration when automatic adjustment is enabled. You 
can manually adjust color registration at any time the printer is idle. Adjust the color registration any 
time...

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide137
Performing a Manual Color Registration Adjustment
You can fine-tune color registration by performing a manual adjustment. Manual color registration 
adjustment is a three-step process:
1.Printing the Color Registration Correction Chart on page 137.
2.Determining the Color Registration Values on page 137.
3.Entering Color Registration Value on page 138.
Printing the Color Registration Correction Chart
1. On the printer control panel, press the...

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide 138
• If zero (0) is not the value nearest the straightest line, write down the number that is closest.
3. Proceed to determining the vertical values described in the following procedure.
To determine the vertical values:
1. In the lower section of the Color Registration Chart, columns of color are displayed with a wavy 
white column where there is no color. Identify the column of white that is the straightest. Refer to 
the enlarged illustration...

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide139
c. Press the Up Arrow or Down Arrow button to select the PC value from the Color Registration 
Correction Chart.
9. When the registration value adjustments are complete, press OK.
10. Print the chart again to check the values:
a. Press the Up Arrow or Down Arrow button to select Color Regi Char, then press OK.
b. Press the Up Arrow or Down Arrow button to select Ye s, then press OK.
Note: For details, see Printing the Color Registration...

Troubleshooting
Phaser 6500 Color Laser Printer
User Guide 140
Color Balance
The printer automatically rebalances the color when printer consumables are replaced, or when 
changes in environmental conditions occur. To performance this manually one time, use the following 
procedure.
To adjust the color balance for the printer:
1. On the control panel, press the Menu button.
2. Press the Up Arrow or Down Arrow button to select Admin Menu, then press the OK button.
3. Press the Up Arrow or Down Arrow...