Xerox Phaser 6010N User Manual

							Maintenance
Phaser 6000/6010 Color Printer
User Guide21
8. Shake the new toner cartridge five or six times to distribute the toner evenly.
9. Align the toner cartridge to the associated slot by aligning the geared post with the hole. Insert the 
cartridge firmly by pressing in on the center of the label until it clicks in place.
10. Close the toner access cover.
Recycling Supplies
For information on recycling supplies, go to:
• Phaser 6000 printer go to: www.xerox.com/gwa.
• Phaser 6010 printer go to: www.xerox.com/gwa.
See also: 
Recycling and Disposal on page 75.
5x
p60xx_011
p60xx_010
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							Maintenance
Phaser 6000/6010 Color Printer
User Guide 22
Ordering Supplies
This section includes:
•Consumables on page 22
•When to Order Supplies on page 22
•Recycling Supplies on page 21
Consumables
Consumables are printer supplies that get depleted during the operation of the printer. Consumable 
supplies for this printer are the genuine Xerox® Toner Cartridges (Cyan, Magenta, Yellow, and Black).
Notes: 
•Each toner cartridge includes installation instructions.
•Install only new cartridges in your printer. If a used toner cartridge is installed, then the toner 
remaining amount displayed could be inaccurate.
For supplies, contact your local Xerox
® authorized service provider, your Xerox® customer service 
representative, or go to the Xerox® Supplies website at:
• Phaser 6000 printer go to: www.xerox.com/office/6000supplies
• Phaser 6010 printer go to: www.xerox.com/office/6010supplies
You can also call the Xerox
® Direct Store at 1-866-495-6286.
When to Order Supplies
The printer control panel displays a warning when a supply nears time for replacement. Verify that you 
have replacements on hand. It is important to order these supplies when the messages first appear to 
avoid interruptions to your printing. The control panel displays an error message when the supply must 
be replaced.CAUTION: Use of toner other than genuine Xerox
® Toner can affect print quality 
and printer reliability. Xerox® Toner is the only toner designed and manufactured 
under strict quality controls by Xerox® for specific use with this printer.
CAUTION: Use of non-Xerox
® supplies is not recommended. The Xerox® Warranty, 
Service Agreements, and Total Satisfaction Guarantee do not cover damage, 
malfunction, or degradation of performance caused by use of non-Xerox
® supplies. 
They also do not cover damage or degradation of performance caused by the use of 
Xerox
® supplies not specified for this printer. The Total Satisfaction Guarantee is 
available in the United States and Canada. Coverage can vary outside these areas. 
Please contact your local representative for details.
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							Maintenance
Phaser 6000/6010 Color Printer
User Guide23
Managing the Printer
This section includes:
•Managing the Printer with CentreWare Internet Services on page 23
•Checking Printer Status with Printer Setting Utility on page 24
•Checking Printer Status using Email on page 24
Managing the Printer with CentreWare Internet Services
Note: This section applies to the Phaser 6010 printer only.
This section includes:
•Accessing CentreWare Internet Services on page 23
•Checking the Status of the Printer on page 23
•Checking Print Job Status on page 23
•Using Online Help on page 24
CentreWare Internet Services is the administration and configuration software installed on the 
embedded Web server in the printer. 
For details, see CentreWare Internet Services in the Quick Use Guide.
Accessing CentreWare Internet Services
At your computer, open a Web browser, type the IP address of the printer into the address field, then 
press Enter or Return.
Checking the Status of the Printer
1. In CentreWare Internet Services, click the Status button or Status tab.
The general status of the printer includes:
• The ready-for-printing status of the printer appears in the left pane.
• The paper tray that is being used, with paper type, size, and amount, empty, or full.
• The total page count of printed pages.
• The frequency with which the printer status information is refreshed.
2. To check the supplies status of the printer, in the Status tab, click the Supplies button.
The Supplies Status of the printer displays the amount remaining in each toner cartridge.
Checking Print Job Status
CentreWare Internet Services keeps a log of current print jobs, including job names, who submitted 
them, the job status, and more. You can also get a list of all print jobs.
1. To view the status of print jobs from the main menu in CentreWare
 Internet Services, click the Jobs 
button or tab.
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							Maintenance
Phaser 6000/6010 Color Printer
User Guide 24
2. To view a job history list in the Jobs tab, expand the History List folder in the navigation pane on 
the left of the page. Click Job History.
Using Online Help
For details about settings in CentreWare Internet Services, click the Help button. For other support 
information, click the Support button or tab.
Checking Printer Status with Printer Setting Utility
Note: Printer Setting Utility works with the Phaser 6000 and Phaser 6010 printers.
The Printer Setting Utility automatically checks the printer status when you send a print job. It checks 
the printer status, the paper size of the tray, and the remaining toner levels.
To open Printer Setting Utility, do one of the following:
• In the Windows taskbar, double-click the Printer Setting Utility icon.
• From the Start menu, select Programs > Xerox Office Printing > Printer Setting Utility.
The status of the printer appears in the General Status window that opens.
For information on using Printer Setting Utility, see the Printer Setting Utility Help. To see Help in the 
Windows taskbar, right-click the Printer Setting Utility icon and select Help.
For more information, refer to the Phaser 6000/6010 Printer Quick Use Guide.
Checking Printer Status using Email
If you are connected to the printer through the network, you can configure the printer to email you 
reports about the printer. Reports include:
• The network settings of the printer.
• The printer status.
• The errors that occur on the printer.
Configuring Email Alerts
In CentreWare Internet Services, configure the following settings according to your email environment. 
After configuring the settings on each page, always click Save Changes. For details, see Help in 
CentreWare
 Internet Services.
1. Launch your Web browser and type the IP address of your printer in the browser address field.
2. In the CentreWare
 Internet Services page of your printer. Click the Properties button.
3. In the navigation pane on the left side of the page, click the Mail Alerts link.
4. In the Mail Alerts page, select the Enable Mail Alerts check box if it is not already selected.
Note: The Email Alert function is used only for remote status monitoring. The printer does not print 
emails sent to the printer.
5. In the SysAdmin Mail Address field, type your email address or the address to which you want 
email alerts sent.
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							Maintenance
Phaser 6000/6010 Color Printer
User Guide25
6. In the Notification Items section, select the events for which you would like to be notified.
7. In the Connection Setup box, click the Email Settings link.
The Email Settings page opens.
8. In the Email Server Setup (Required to send Email) section, do the following:
a. In the Return Email Address field, type the return address used by the email server.
b. In the SMTP Server (IP Address or DNS Name) field, type the IP address, or DNS name, used by 
your SMTP server for sending email.
Notes: 
•If you are unsure of the address or DNS name, contact your Internet Service Provider (ISP) for 
the correct address information.
•If you are using a DNS name for the SMTP or POP3 server, you must configure the DNS server. 
Use the DNS section of the TCP/IP settings in CentreWare Internet Services to configure the DNS 
server information.
c. In the SMTP Port field, type the number of the port used by the SMPT server. The default is 25.
9. In the Email Send Authentication section, do one of the following:
• If no authentication is necessary, select No Authentication in the Authentication Type field.
• If authentication is required, complete the fields as needed.
10. Click the Save Changes button.
11. In the navigation pane on the left side of the page, click Port Enabling and then select the check 
boxes for the ports to enable. Be sure to enable at least the Enable Mail Alerts port.
12. Click the Save Changes button.
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							Maintenance
Phaser 6000/6010 Color Printer
User Guide 26
Checking Page Counts
This section includes:
•Checking Page Count on the Phaser 6000 Printer on page 26
•Checking Page Count on the Phaser 6010 Printer on page 26
For accounting and maintenance purposes, the printer counts each page that is printed successfully, 
then stores the count in a set of billing meters. There are three billing meters:
• Total Impressions provides a count of the total pages that have been printed.
• Color Impressions provides a count of the number of color pages that have been printed.
• Black Impressions provides a count of the number of black and white pages that have been 
printed.
The billing meter counts the number of pages printed properly. 1-sided prints, including N-up, are 
counted as one impression, and 2-sided prints, including N-up, are counted as two. During 2-sided 
printing, if an error occurs after one side is printed properly, it is counted as one.
Color documents converted using an ICC profile on applications with the Color (Auto) setting can print 
in color, even if displayed in black and white. The data prints in color even if it seems to be black and 
white data on the monitor. In that case, Total Impressions and Color Impressions are increased.
Note: Grayscale images printed with the composite black setting count as color pages because 
color consumables are used.
When doing 2-sided printing, a blank page can be inserted automatically depending on the settings in 
the application. In this case, the blank page is counted as one page.
Checking Page Count on the Phaser 6000 Printer
To check the page count on the Phaser 6000 printer, use the Printer Setting Utility to print the Printer 
Settings. 
To use the Printer Setting Utility:
1. On your computer, click Start > All Programs > Xerox Office Printing > Phaser 6000 > Printer 
Setting Utility.
In Windows 7, click Start > All Programs > Xerox Office Printing > Printer Setting Utility.
2. Click the Printer Settings Report tab, then select Report/List from the list in the white box.
3. Click the Printer Settings button. The Printer Settings page prints.
4. Read the page counts for the three meters in the General section near the top of the left column.
Checking Page Count on the Phaser 6010 Printer
You can check the total number of printed pages at the printer control panel, on the Printer Settings 
Page, and in CentreWare Internet Services. 
The billing meter tracks the total number of pages printed for the life of the printer; the billing meter 
cannot be reset.
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							Maintenance
Phaser 6000/6010 Color Printer
User Guide27
Using the Control Panel
To check the total number of pages printed:
1. On the printer control panel, press the Menu button.
2. Press the Down Arrow button to go to Billing Meters and then press the OK button.
3. Press the Down Arrow button to scroll to the desired meter. The number of printed pages is 
displayed below the name.
4. After checking, press the Return button to exit the Billing Meters menu.
Using the Printer Setting Utility to Print the Printer Settings
To use the Printer Setting Utility:
1. On your computer, click Start > All Programs > Xerox Office Printing > Phaser 60xx > Printer 
Setting Utility.
2. Click the Printer Settings Report tab, then select Report/List from the list in the white box.
3. Click the Printer Settings button. The Printer Settings page prints.
4. Read the page counts for the three meters in the General section near the top of the left column.
Using the Control Panel to Print the Printer Settings
To print the Printer Settings:
1. On the printer control panel, press the Menu button.
2. Press OK at Information Pages.
3. Press OK at Printer Settings. The Printer Settings report prints.
Using CentreWare Internet Services
Note: Only the page count for the total impressions is displayed in the CentreWare Internet 
Services window.
To view the Page Count in CentreWare Internet Services:
1. At your computer, open a Web browser, type the IP address of the printer in the address field, then 
press Enter.
2. Click the Status button. The page count for the total impressions appears in the Page Count 
banner.
See also: 
Managing the Printer with CentreWare Internet Services on page 23
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							Maintenance
Phaser 6000/6010 Color Printer
User Guide 28
Moving the Printer
Follow these procedures when moving the printer.
The printer and supplies weigh 10.7 Kg (23.6 lb.). 
Before moving the printer, do the following:
1. Turn off the printer and disconnect the power cord and other cables from the back of the printer.
2. Wait for the printer to cool down, about 40 minutes.
3. Remove any paper or other media from the input and output trays.
4. Remove the Bypass Tray, then push in the center paper guide until it stops.
5. Push in the side paper guides until they stop.
6. Place the Bypass Tray inside the printer, on the Main Tray.
7. Fold up the Main Tray Extension to cover the paper feed.
Note: If you are moving the printer a long distance, remove the toner cartridges to prevent toner 
from spilling. To prevent damage to the printer, pack the printer and toner in separate boxes.
8. Lift and carry the printer as shown in the illustration. WARNING: To prevent electric shock, never touch the power plug with wet hands. 
When removing the power cord, make sure that you pull the plug and not the cord. 
Pulling the cord can damage it, which can lead to fire or electrical shock.
p60xx_012
10.7 kg
23.6 lb.
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							Maintenance
Phaser 6000/6010 Color Printer
User Guide29
• Do not tilt the printer more than 10 degrees to the front or back, or left or right. Tilting the printer 
more than 10 degrees can cause toner spillage.
After moving the printer:
1. Reconnect the printer to the cables and power cord.
2. Plug in and turn on the printer.
3. Adjust the color registration before using the printer. Fo r  d e ta i l s ,  s e e  Color Registration on page 53. CAUTION: Failure to repackage the printer properly can result in damage to the 
printer not covered by the Xerox
® Warranty, Service Agreement, or Total Satisfaction 
Guarantee.
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							Maintenance
Phaser 6000/6010 Color Printer
User Guide 30
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