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Xerox Phaser 6010N User Manual

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    							Xerox Phaser 6000 / 6010
    Color Printer
    Xerox
    ®
     Phaser
    ®
     6000 / 6010
    User Guide
    Guide d'utilisation
    Italiano Guida per l’utente
    DeutschBenutzerhandbuch
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    Português Guia do usuário
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    Polski
    Przewodnik użytkownika
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    Ελληνικά Εγχειρίδιο χρήστη
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    							© 2011 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents 
    of this publication may not be reproduced in any form without permission of Xerox Corporation.
    Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or 
    judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed 
    on the screen such as styles, templates, icons, screen displays, looks, and so on.
    XEROX
    ® and XEROX and Design®, CentreWare®, Phaser®, PrintingScout®, Walk-Up®, WorkCentre®, ColorQube®, Scan to PC 
    Desktop®, Global Print Driver®, and Mobile Express Driver are trademarks of Xerox Corporation in the United States and/or other 
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    ® and AIX® are trademarks of International Business Machines Corporation in the United States and/or other countries.
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    ®, Windows Vista®, Windows®, and Windows Server® are trademarks of Microsoft Corporation in the United States and 
    other countries.
    Novell
    ®, NetWare®, NDPS®, NDS®, Novell Directory Services®, IPX™, and Novell Distributed Print Services™ are trademarks of 
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    Sun
    SM, Sun Microsystems™, and Solaris™ are trademarks of Sun Microsystems, Inc. in the United States and other countries.
    As an E
    NERGY STAR® partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy 
    efficiency. The E
    NERGY STAR name and logo are registered U.S. marks.
    Document version 1.0: February 2011
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    Contents
    1Safety
    Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
    General Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
    Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
    Operational Safety  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
    Operational Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
    Ozone Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
    Printer Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
    Printer Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
    Maintenance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
    Printer Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
    2 Maintenance
    Cleaning the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
    General Precautions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
    Cleaning the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
    Cleaning the Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
    Replacing Toner Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
    General Precautions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
    Replacing a Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
    Recycling Supplies  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
    Ordering Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
    Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
    When to Order Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
    Managing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23
    Managing the Printer with CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23
    Checking Printer Status with Printer Setting Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
    Checking Printer Status using Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
    Checking Page Counts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
    Checking Page Count on the Phaser 6000 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
    Checking Page Count on the Phaser 6010 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
    Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28
    3 Troubleshooting
    Troubleshooting Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32
    Error and Status Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32
    Printer Setting Utility Alerts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32
    Online Support Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32
    Information Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32
    More Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33
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    Avoiding Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
    Control Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
    Phaser 6010 Printer Supply Status Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
    Phaser 6010 Printer Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
    Phaser 6000 Printer Status, Warning, and Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
    Phaser 6000 Printer Error Codes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
    Phaser 6000 Printer Extended Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39
    Problems with the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
    Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
    Cleaning the LED Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
    Cleaning the Color Toner Density Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  52
    Color Registration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  53
    Performing Color Registration With the Printer Setting Utility. . . . . . . . . . . . . . . . . . . . . . . . . . .  53
    Manual Color Registration With the Printer Setting Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  54
    Performing Color Registration at the Phaser 6010 Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55
    Manual Color Registration at the Phaser 6010 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56
    Adjusting the Bias Transfer Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
    Adjusting the Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  60
    Adjusting Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61
    4 Printer Specifications
    Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  64
    Weights and Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  64
    Clearance Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
    Total Space Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
    Clearance Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
    Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66
    Temperature  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66
    Relative Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66
    Elevation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66
    Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
    Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
    Power Consumption  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
    Performance Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  68
    A Regulatory Information
    Electromagnetic Interference  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
    United States FCC Regulations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
    Canada Regulations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
    European Union  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  71
    Other Regulations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  72
    Turkey RoHS Regulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  72
    Material Safety Data Sheets  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
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    B Recycling and Disposal
    All Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  75
    North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  75
    Other Countries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  75
    European Union  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  75
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    							1
    Phaser 6000/6010 Color Printer
    User Guide7
    Safety
    This chapter includes:
    •Electrical Safety on page 8
    •Operational Safety on page 10
    •Maintenance Safety on page 12
    •Printer Symbols on page 13
    Your printer and the recommended supplies have been designed and tested to meet strict safety 
    requirements. Attention to the following information ensures the continued safe operation of your 
    printer.
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    							Safety
    Phaser 6000/6010 Color Printer
    User Guide 8
    Electrical Safety
    General Guidelines
    Note: Leave the printer on for optimum performance; it does not pose a safety hazard. If, however, 
    you do not use the printer for an extended period, turn it off and unplug it.
    The following are hazards to your safety:
    • The power cord is damaged or frayed.
    • Liquid is spilled into the printer.
    • The printer is exposed to water.
    • The printer emits smoke, or the surface is unusually hot.
    • The printer emits unusual noise or odors.
    • The printer causes a circuit breaker, fuse, or other safety device to activate.
    If any of these conditions occur, do the following:
    1. Turn off the printer immediately.
    2. Disconnect the power cord from the electrical outlet.
    3. Call an authorized service representative.
    Power Cord
    • Use the power cord supplied with your printer.
    • Plug the power cord directly into a grounded electrical outlet. Make sure that each end of the cord 
    is securely connected. If you do not know if an outlet is grounded, ask an electrician to check the 
    outlet.
    • Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have 
    a ground connection terminal.
    • Only use an extension cord or power strip designed to handle the electrical current capacity of the 
    printer.
    • Verify that the printer is plugged into an outlet that provides the correct voltage and power. Review 
    the electrical specification of the printer with an electrician if necessary.
    • Do not place the printer in an area where people can step on the power cord.
    • Do not place objects on the power cord.
    • Replace the power cord if it becomes frayed or worn. WARNING: Do not push objects, including paper clips or staples, into slots or 
    openings on the printer. Contact with a voltage point or shorting out a part could 
    result in fire or electrical shock.
    WARNING: Avoid the potential of electrical shock by ensuring that the printer is 
    properly grounded. Electrical products can be hazardous if misused.
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    							Safety
    Phaser 6000/6010 Color Printer
    User Guide9
    • Do not unplug or plug the power cord while the printer is turned on.
    • To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
    The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary 
    to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
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    							Safety
    Phaser 6000/6010 Color Printer
    User Guide 10
    Operational Safety
    Your printer and supplies were designed and tested to meet strict safety requirements. These include 
    safety agency examination, approval, and compliance with established environmental standards. Your 
    attention to the following safety guidelines helps to ensure the continued, safe operation of your 
    printer.
    Operational Guidelines
    • Do not remove the paper from the tray when the printer is printing.
    • Do not open the doors when the printer is printing.
    • Do not move the printer when it is printing.
    • Keep hands, hair, neckties, and such, away from the exit and feed rollers.
    • Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove 
    the protective covers.
    • Do not use conductive paper such as origami paper, carbonic paper, or conductively coated paper. 
    Ozone Release
    This printer produces ozone during normal operation. The amount of ozone produced is dependent on 
    the volume of printing. Ozone is heavier than air and is not produced in amounts large enough to harm 
    anyone. Install the printer in a well-ventilated room.
    For more information in the United States and Canada, go to: 
    • Phaser 6000 printer: www.xerox.com/environment
    • Phaser 6010 printer: www.xerox.com/environment
    In Europe, go to: 
    • Phaser 6000 printer: www.xerox.com/environment_europe
    • Phaser 6010 printer: www.xerox.com/environment_europe
    Printer Location
    • Do not block or cover the slots or openings on the printer. These openings are provided for 
    ventilation and to prevent overheating of the printer.
    • Place the printer in a dust-free area where there is adequate space for operation and servicing. For 
    details, see the Installation Guide.
    • Do not store or operate the printer in extreme conditions of heat or humidity. For specifications on 
    optimum performance environment, see Clearance Requirements on page 65.
    • Place the printer on a level, solid, non-vibrating surface with adequate strength to hold the weight 
    of the printer. The base printer weight without any packaging materials is approximately 10.7 Kg 
    (23.6 lb.).
    • Do not place the printer near a heat source.
    • Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
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