Xerox ColorQube 8570DN User Manual

							Maintenance
ColorQube 8570/8870 Color Printer
User Guide131
3. Empty the waste tray in a waste container. Twist the tray slightly to dislodge the waste ink. The ink 
is non-toxic and can be discarded as normal office waste.
Note:The waste tray must be out of the printer for more than five seconds or you will continue to 
receive an Empty Waste Tray message on the control panel.
4. Insert the waste tray into the printer and push it completely into the waste tray slot.
5. Close side door D.
CAUTION:Do not attempt to reuse the waste ink in the printer; it can damage the printer. This 
damage is not covered under the printer warranty.
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8X70-068
8X70-038
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide 132
Replacing the Maintenance Kit
The maintenance kit contains a maintenance roller that keeps the surface of the imaging drum clean 
and oiled.
Note:Order a new maintenance kit when the printer control panel displays a message that the 
maintenance kit is low. Replace the kit when the control panel prompts you to replace the it.
To order a replacement maintenance kit, contact your local reseller or go to the Xerox Supplies website 
for your printer:
• ColorQube 8570 printer: www.xerox.com/office/CQ8570supplies
• ColorQube 8870 printer: www.xerox.com/office/CQ8870supplies
To replace the maintenance kit:
1. Open side door D.
WARNING:The printer’s interior may be hot. Do not touch the hot surfaces!
2. Remove the maintenance kit (labeled A) from the maintenance kit slot.
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8X70-032
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide133
3. Insert the replacement maintenance kit and push it completely into the maintenance kit slot. 
Follow the illustrated instructions included with the maintenance kit for full installation and 
disposal information.
4. Close side door D.
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide 134
Ordering Supplies
This section includes:
•Locating the Printer Serial Number on page 134
•Consumables on page 134
•Routine Maintenance Items on page 135
•Customer Replaceable Parts on page 135
•When to Order Supplies on page 135
•Recycling Supplies on page 136
Certain consumables and routine maintenance items need to be ordered occasionally. Each item 
includes installation instructions in the package.
Locating the Printer Serial Number
When ordering supplies or contacting Xerox for assistance, you will be asked to provide your printer’s 
serial number.
The serial number is located behind front door A on the printer frame. You can also view the serial 
number from the printer control panel:
1. On the printer control panel, select Information and then press the OK button.
2. Select Printer Identification > OK.
3. Scroll down to the view the serial number.
Consumables
Solid ink is the only consumable for the ColorQube 8570/8870 printer. The ink shapes vary by printer so 
be sure to order the correct ink for your specific printer.
CAUTION:Use of ink other than Genuine Xerox Solid Ink may affect print quality and printer 
reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for 
specific use with this printer.
To save ink, leave the printer turned on at all times. For more information about minimizing ink usage, 
go to the Xerox Support website for your printer:
• ColorQube 8570 printer: www.xerox.com/office/CQ8570support
• ColorQube 8870 printer: www.xerox.com/office/CQ8870support
See also: 
Adding Ink on page 127
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide135
Routine Maintenance Items
Routine maintenance items are printer parts that have a limited life and require periodic replacement. 
Replacements may be parts or kits. Routine maintenance items are typically customer replaceable.
The maintenance kit is the only routine maintenance item for the ColorQube 8570/8870 printer. To 
order a replacement maintenance kit, contact your local reseller or go to the Xerox Supplies website for 
your printer:
• ColorQube 8570 printer: www.xerox.com/office/CQ8570supplies
• ColorQube 8870 printer: www.xerox.com/office/CQ8870supplies
Note:Extended-capacity maintenance kits are available for the ColorQube 8570/8870 printer.
To view information about the remaining life of the maintenance kit:
1. On the printer control panel, select Information and then press the OK button.
2. Select Supplies Info > OK.
3. Select Maintenance Kit Life > OK.
See also: 
Replacing the Maintenance Kit on page 132
Customer Replaceable Parts
Customer replaceable parts are long-life items that may occasionally break and require replacement.
• Feed roller kit for replacing feed rollers
When to Order Supplies
The printer control panel displays a warning when a supply nears its replacement time. Verify that you 
have replacements on hand. It is important to order these supplies when the messages first appear to 
avoid printing interruptions. The control panel displays an error message when the supply must be 
replaced.
To order supplies, contact your local reseller or go to the Xerox Supplies website:
• ColorQube 8570 printer: www.xerox.com/office/CQ8570supplies
• ColorQube 8870 printer: www.xerox.com/office/CQ8870supplies
CAUTION:Use of non-Xerox supplies is not recommended. The Xerox Warranty, service 
agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation 
of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for 
this printer. The Total Satisfaction Guarantee is available in the United States and Canada. 
Coverage may vary outside these areas; please contact your local representative for details.
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide 136
Recycling Supplies
For information on Xerox supplies recycling programs, go to:
• ColorQube 8570 printer: www.xerox.com/gwa
• ColorQube 8870 printer: www.xerox.com/gwa
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide137
Moving and Repacking the Printer
This section includes:
•Precautions for Moving the Printer on page 137
•Moving the Printer Within the Office on page 138
•Preparing the Printer for Shipping on page 139
CAUTION:Parts of the printer are hot. To avoid damage to the printer, allow the ink to solidify 
and the printhead to cool. To cool the printer quickly, run the Shutdown for Moving Printer 
procedure on the printer control panel. The Shutdown for Moving Printer routine requires that you 
remove the maintenance kit and waste tray. For details, see Preparing the Printer for Shipping on 
page 139.
Precautions for Moving the Printer
Follow these guidelines to avoid injuring yourself or damaging the printer:
• Keep the printer level. Tilting the printer can cause the ink to spill inside.
• Use the Shutdown for Moving Printer option on the printer control panel for best results. For 
details, see Moving the Printer Within the Office on page 138.
• Always allow the printer to cool before it is moved to avoid ink spills that can damage the printer.
WARNING:Parts of the printer may be hot. To avoid personal injury, allow 30 minutes for it to 
cool down before moving or packing the printer. This allows the ink to solidify and the printhead 
to cool.
• Always turn off the printer using the power switch located under I/O door E on the rear right side 
of the printer. Unplug all cables and cords. Never turn off the printer by pulling the power cord or 
using a power-strip with an on/off switch.
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide 138
Moving the Printer Within the Office
To move the printer within the office:
1. Close the printer doors.
2. Turn off the printer using the power switch located behind I/O door E on the rear right side of the 
printer.
3. Within 10 seconds after turning off the printer, select either Standard Shutdown or Shutdown 
for Moving Printer on the printer control panel and then press OK.
4. Wait for the printer to complete the cool-down period for the ink to solidify. If you selected 
Shutdown for Moving Printer, the fan shuts down when the printer is cool enough to move.
CAUTION:If you turn off the printer but do not select Shutdown for Moving Printer on the 
control panel, the fan does not run, so you must wait longer for the ink to solidify. Wait at least 30 
minutes for the printer to cool completely before moving or packing it.
5. Unplug the printer after the cool-down cycle is complete.
6. Use the hand holds on each side of the printer to lift it. Move the printer separately from any 
optional feeder trays.
8X70-031
27.4 kg
60.5 lb.
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide139
Preparing the Printer for Shipping
This section includes:
•Removing the Maintenance Kit and Waste Tray on page 139
•Turning Off the Printer on page 141
•Packing the Printer on page 141
Before shipping the printer:
1. Remove the maintenance kit and waste tray.
2. Turn off the printer.
3. Pack the printer.
Removing the Maintenance Kit and Waste Tray
Before turning off the printer, remove the maintenance kit and waste tray:
1. Open side door D.
2. Remove the maintenance kit (labeled A) and place it in a plastic bag for storage.
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							Maintenance
ColorQube 8570/8870 Color Printer
User Guide 140
3. Remove the waste tray (labeled B) from the waste tray slot.
WARNING:The waste tray may be hot; handle it carefully.
4. Empty the waste ink. Slightly twist the tray to dislodge the ink. Place the tray in a plastic bag for 
storage.
CAUTION:Shipping the printer with the maintenance kit and waste tray installed can damage 
the printer.
5. Close the printer doors.
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