Xerox 8254E User Manual

Handling the Printer
Xerox 8254E / 8264E Color Wide Format Printer
User Guide4-97
Operations After Printing
This section describes the media cutting procedures.
Cutting Media
This section explains how to cut roll media.
8264E Cutting Media
CAUTION:
• When printing is finished, the media guide is hot. Wait until the media guide cools off.
Follow the procedure below to cut roll media.
1. Verify the following regarding the operational condition of the printer.
• Printing or other operations are not in...

Handling the Printer
Xerox 8254E / 8264E Color Wide Format Printer
User Guide 4-98
WARNINGS:
• Pay attention to the following points when you cut roll media. Mishandling the razor blade may 
cause a cut on your finger or hand.
• When you hold media, do not place your finger on the media cut groove.
• Move the razor blade along the media cut groove. Move the razor blade along the media cut 
groove.
4. Place a razor blade on the media cut groove on the media guide, and cut the roll media.
The cutting roll...

Handling the Printer
Xerox 8254E / 8264E Color Wide Format Printer
User Guide4-99
8254E Cutting media when the Media Cut menu is set to “Manual”
1. Feed the roll media to the media cut position after printing.
• “Manual Cut -> ENTER” displays in the control panel.
WARNINGS:
• Pay attention to the following points when you cut roll media. Mishandling the razor blade may 
cause a cut on your finger or hand.
• When you hold media, do not place your finger on the media cut groove. 
• Move the razor blade...

Handling the Printer
Xerox 8254E / 8264E Color Wide Format Printer
User Guide 4-100
8254E Cutting media when the Media Cut menu is set to “Off”
1. Verify the following regarding the operational condition of the printer.
• Printing or other operations are not in progress.
• "Ready to Print" displays in the control panel.
2. If the roll media cut position is changed, refer to Feeding Media and advance the roll media to the 
desired cut position.
WARNINGS:
• Pay attention to the following points...

Xerox 8254E / 8264E Color Wide Format Printer
User Guide5-1
5
Troubleshooting
Introduction
This chapter describes possible problems you may encounter while using this printer and how to resolve 
them. If an error occurs that is not mentioned in this section, contact your local Xerox dealer.
Note:
To receive your warranty for this printer, you must prepare the warranty certificate. If the warranty 
certificate is not presented, the repair will not be covered by the warranty even if it occurs within 
the...

Xerox 8254E / 8264E Color Wide Format Printer
User Guide 5-2
2. Ink does not come out after ink replenishment
Cannot Print at all
1. Does not work at all after power activation
No.Possible causeRemedyReference
1Is the ink cartridge cold or 
frozen?Leave the cartridge at room 
temperature for at least three 
hours, and perform head cleaning 
several times.Cleaning the Head
2Is the power turned OFF 
during ink replenishment?Turn the power ON and continue 
ink replenishment.Replacing Ink Cartridges...

Xerox 8254E / 8264E Color Wide Format Printer
User Guide5-3
2. Does not work after loading the media
3. When data is sent from the computer, an error occurs at the printer and nothing is printed
No.Possible causeRemedyReference
1Is the front cover open or 
media loading lever raised?Close the front cover.
Lower the media loading 
lever.Media Handling
28264E only - Is a 
maintenance cover open?Close the maintenance cover.Cleaning the Cleaning Wiper
Cleaning Around the Cap
3Is the media loaded at an...

Xerox 8254E / 8264E Color Wide Format Printer
User Guide 5-4
4. Cannot use the computer online using LAN
No.Possible causeRemedyReference
1Is the network interface cable 
connected correctly?Confirm the types of the cross and 
straight cables, and connect the 
network interface cable correctly.Connecting a Network 
Interface Cable
2Are the network settings 
configured correctly?Configure the network settings 
correctly.IP Address Menu through 
Gateway Menu
3Do the printer’s network 
settings match the...

Xerox 8254E / 8264E Color Wide Format Printer
User Guide5-5
Media-related Troubleshooting
1. The media slips or is torn during initialization.
Note:
If the media is jammed or torn, remove it according to 
When Media Jams Occur 
No.Possible causeRemedyReference
1Are you using recommended 
media?Use recommended media.Media Type
2Is the loading position of the 
media correct?Set the media correctly.Setting Roll Media
38264E only - Is the roll 
media set correctly?Fe e d i n g  m e d i a
 correctly.Loading...

Xerox 8254E / 8264E Color Wide Format Printer
User Guide 5-6
2. The media is crumpled during initialization.
Note:
If the media is jammed or torn, remove it according to 
When Media Jams Occur.
3. The wrong media size is set during initialization
No
.Possible causeRemedyReference
1Are you using recommended 
media?Use recommended media.Media Type
2Is the loading position of the 
media correct?Set the media correctly.Setting Roll Media
3Is the media loaded at an 
angle?Set the media straight.Setting Roll...