Vodavi Triad 1/2/3 Product Description Manual

2-44 Fl exibl e But to n A ssig nment
De f a ult B utt on Ma pil lus tr at ion shows t he 22 fl e xibl e but ton s a vai la ble
on E xecutiv e and E nhance d m odel telep hones .
Figure 2-1: Default Button Map (Executive and Enhanced Models)
ST AT I ON100ST AT I ON101ST AT I ON10 2ST AT I ON103
ST AT I ON10 4ST AT I ON10 5ST AT ION106ST AT I ON107
LINE1LINE2LINE3LINE4
LINE5LINE6LOOPPO OL
MUTECAMP
ONCAL L
BACKDNDPI C K
UP
ON /
OFFCONFTRANSFWD
LINE2LINE3
LINE
QU E UE
MSG 

Flexible Button Ass ignmen t 2-45
En hanced or Executive Dig ital Telepho nes-- The 24/12-button models
have 11 fixed fe ature buttons and 24/12 flexible buttons. Each fle x button
c an be assi gned as a C O/ PBX l ine, D SS butt on, Spe ed Dia l or Fe atur e butt on.
Refer toTable 2-2: Flex Button Programming Codes.
Figure 2-2: Digital Executive (24-Button) Telephone
Figure 2-3: Digital Executive (12-Button) Telephone 

2-46 Fl exibl e But to n A ssig nment
E nha n ced D igita l Te le p hon e s(8- button ) with 5 fix ed fea ture buttons
and 8 fl e xibl e but tons . E ac h fl ex butt on c a n be ass ign ed a s a CO /P B X li ne,
DSS bu tton, Speed Dial or Feature button. Refer toTabl e 2- 2: Fl ex But ton
Programming Codes.
F igure 2-4: Digital Enhanced (8-Button) Te le phone 

Flexible Button Ass ignmen t 2-47
Table 2-2: Flex Button Programming Codes
* Features available with optional software†IDX = Index numbers reference Mailbox numbers
(Con tac t Sy stem Adm inistr ato r for specific Index/Mailbox n umb er s.)
A c c o u n t C od es 62 7 ICLI D D ispla y (U n an s w er ed C alls ) 6 35
A CD* Agent He lp 574 Intercom Button(s) 645
ACD* Agent Login (Primar y Grp) 572+[5UU] Last Number Redial [SPEED]+[#]
ACD* Agent Login (Secondary Grp) 582+ [5UU] LCR Queue Cancel 626...

2-48 Fl exibl e Numberin g
Flexible Numbering
TheFlexibleNumberingfeatureallowstheusertomodifythesystem’s
numbering plan to accommodate their specific requirements. Station,
pi lot , a nd f eat ur e a c c ess c ode numb er s ( as wel l as the l engt h of t hes e
numbe rs ) ma y be cha nged to me et use r app lications .
ForcedLeastCostRouting(LCR)
TheTriad 1/2/3S yste m may be pr ogr amme d on a p er stati on ba si s to
for ce t he use of LCR for outg oing acces se d. T his al l ows t he sys te m...

He adset C om pati bi l i ty 2- 49
Hea d set C omp a ti b i li t y
TheTriad 1/2/3D igital Te le phone s are d esigne d to allow the connection
of a n i ndust r y st and ar d, e le c tr e t mic c om pat ib le , mod ula r head set . The
use r con nects the modular hea dse t to the hand set jack on the tele phone
le aving the ha ndse t in pla ce. The ON/OF F b utton on th e D igital
Telephoneisthenusedtoactivatetheheadset.
Hea d set Mo de
Each digital telep hone can b e individually progra mme d for he ads...

2-50 Ho ld - Pref eren ce
Hol d - Pref ere nc e
The Hold Preference feature allows either System or Exclusive hold as the
prima ry hold on the firs t dep ression of the HOLD button, d epending
upon prog ram ming . A s econd dep ression invok es the s econd hold
preference.
Hol d - Re ca l l
When an outsid e ca ll ha s been on H old for a p rogram mable length of
time, recall ringing tone is sent to the station placing the call on Hold. If
thi s st at ion does not an swe r t he r ecal l, a re cal l t one...

Hun t G ro ups 2-51
Hu nt Gr ou p s
The sy stem can b e a rrange d f or up to e igh t H unt groups. Each Hunt
gro up can conta in up to e ig ht stations ea ch. E ach H unt grou p is
ind epe nde ntly a rrange d to utilize e ithe r a p ilot hunting te chnique or
station hunting te chnique.
Chai ni ng
Hunt Groups can b e cha ine d o r joined tog ether f orming large r H unt
Grou ps. This is accomplished by ass ign ing a Pilot Hu nt Group numbe r as
the l as t m emb er o f a gr o u p.
Pilot Hunting
Incom ing...

2-52 ICL ID / Ca ll er I D
ICLID/Caller ID
The I CLI D (Incom ing Calling Line I Dentification) feature has been added
to theTriad 1/2/3Sys te m. Howev er , i n or de r for thi s fea tur e t o ope ra te
pr oper l y, i t mus t b e ac t iv at ed f rom t he Cen tr al Off ic e so t hat the numbe rs
of the calling party is delivered over the individual tip and ring of the CO
lines during the first s ilen t interval b etwee n rin ging. T he f ollowing
features have been implemented.
An sw e red IC LI D Ta b...

ICL ID / Ca ll er I D 2-53
When the IC LID option is s elected, a [#] is recognized as a termination of
the a nnouncem ent an d a [
✳] is recognized as an entry error. An entry
er ror r em oves t he IC LI D numb er an d t he inc omi ng ca ll er c a n r e-e nt er
the ir p hone numbe r.
Calle r ID Name/Number
The C all er I D Name /Numbe r fea tur e al lows a st at ion use r t o p rog ram a
flexible button to view both the number and name on the LCD when
re c ei vi ng a Ca ll er I D C O c all . The t op l...