Vodavi Triad 1/2/3 Product Description Manual

2-4 Station Features Index
AUTOMATI C PAUSE INSERTI ONN
AUTOMATI C PRI VACYN
AUTOMATI C SELECTIONN
B
BACKGROUND MUSICMu sic Sou rce
B ATTERY BACK-UP (Mem or y)N
BUSY LAMP FIELD (BLF)N
C
CALL BACKN
CALL COST DISPLAYN
CALL COVERAGEN
CALL FOR WARD: PR ESET
ACD G rou psN
Hunt GroupsN
Off-NetN
Per CO LineN
St at ionsN
UCD GroupsN
VM GroupsVM System
CALL FOR WARD: STATI ON
All CallsN
BusyN
Busy/No AnswerN
Fo llo w-MeN
No AnswerN
Off-NetN
CALL PARKN
CALL PICKUPTabl e...

Sta ti o n Fe atur es Index 2 -5
Directed Call Pick- UpN
Group Pick-UpN
CALL TRANSFERN
CALLER ENTER ED I CLI D DIGITSN
CALLER ID NAME/NUMBER OPTIONN
CALLI NG STATI ON TONE M ODE OPTI ONN
CAMP-ONN
CAMP-ON RECALLN
CANNED TOLL RESTRICTIONN
CENTR EX COMPATIBI LI TY
Fl ex B utt on Pro gr am min gN
O ff-Hoo k PreferenceN
P riv a te L in e Ap pea ra n ceN
P rog ra mm ab le Fl ash Tim erN
P rog ra mm in g *‚#‚an d Ho ok -F la s he s i nto S p e e d D ia lN
CENTREX/PBX TRANSFERN
C HA...

2-6 Station Features Index
CONFERENCE
M ult i-Pa r ty Co nfer enc eN
U nsupervised Conferenc eN
CONFERENCE ENABLE/DI SABLEN
D
DATABASE PRINTOUT (Dump)PC /Termi na l
DATABASE UPLOAD/DOWNLOADPr in ter/ Term inal
DAY/NI GHT CLASS OF SER VI CE (COS)Pr in ter/ Term inal
DEFAULT BUTTON MAP PI NGN
DIAL BY NAMEN
DIAL PULSE SENDINGN
DIALING PRIVILEGESN
DIRECT INWARD DIALING (DID)DI D Bo ar d
DTMF Receiver
DIR ECT I NWAR D SY STEM ACCESS (DI SA)
CO Line Group AccessN
DISA Call...

Sta ti o n Fe atur es Index 2 -7
DTMF SENDINGN
E
E911 INTEG RATI ONProctor PBX-ANI
EMERGENCY TRANSFERPFTU /12v
END-TO-END SI GNALI NGN
EXCLUSIVE HOLDN
EXECUTIVE OVER RIDEN
EXECUTIVE/SECRETAR Y TR ANSFERN
E X TE RN AL NI GH T RIN GI NGPag in g Eq u ip.
F
FLASHN
FLASH ON INTERCOMN
FLASH RATES (Program mabl e)N
FLASH W ITH SPEED DI ALN
FLEXI BLE AT TENDANTN
FLEXIBLE BUTTON ASSIGNMENT24-Bt n/ 12-Bt n
F L EXI BL E IN TER-D IG IT TIM EOU TN
FLEXI BLE NUMBER ING
FORCED ACCOUNT...

2-8 Station Features Index
HOLD PR EFER ENCEN
HOLD RECALLN
HOT KEYPADN
HOT LINE/RING DOWNN
HUNT GROUPS
H u nt G ro up C ha in in gN
P ilo t H un ti ngN
St at ion HuntingN
I
IC L ID ( C a ller ID )
C a ll in g N um ber /N am e D isp la yExec Keyset
Incoming Number/Name for SMDR RecordsExec Keyset
U nanswered Call Managem entExec Keyset
ID L E SPEAK ER MOD EN
INCOM ING CO CA LL TRANSFERN
INCOM ING CO LINES OFF-NET FORWARD
(via Speed Dial )N
INTERCOM BUTTONSN
IN TERC OM C AL LI...

Sta ti o n Fe atur es Index 2 -9
6 -Di gi t Table (Office Codes)N
D a il y St ar t Ti me Tab lesN
Default LCR DatabaseN
Excepti on TablesN
I nser t/ Del ete TablesN
LCR Routing for Toll InformationN
R ou te L ist Ta b lesN
W eekl y Time Tabl esN
LO C A L N UM B ER /N A M E T RA NS L AT IO N TA B LEN
LOOP BUT TON CO LINE ACCESSN
M
MAI LB OX B UTTONN
MEET ME PAGEN
ME S S AGE WAI TIN GN
ME S S AGE WAI TIN G R EM IND E R TO N EN
MESSAGES - P ERSONA LI ZED
Custom MessagesN
D ate...

2-10 St at io n Feat ures I ndex
External Night RingingN
Manual OperationN
N ig h t C la ss of Ser v ic e (C OS)N
Night Ringing AssignmentsN
U ni versal Night A nswer (UNA)N
W eekl y Ni ght Mo de Sc heduleN
O
OFF-HOOK PREFERENCE
Au to Featu re Ac cessN
Au to Line AccessN
Hot Line/Ring DownN
Intercom AccessN
U ser Pr og rammab le Pr eferenc eN
OFF-HOOK SIGNALINGN
OFF-HOOK VOICE OVER (OHVO)N
ONE- TOUCH RECORDINGN
ON-HOOK DIA LINGN
ON-LI NE P ROGR AMMINGN
P
PA G E / R EL AY C...

Sta tio n Fe atures Index 2-11
PR EFER RED L IN E ANSW ERN
PR IVACY R ELEASE
Per CO Line OptionN
P er Stati on Opt ionN
PR IVATE L IN EN
PU L SE- TO-TONE SW ITC HOV ERN
R
R ANG E PRO G RAM M I NGN
REMOTE ADMINISTRATION
Database Upload/DownloadPC/Term/Modem
REMOTE SYSTEM MONITOR & MAI NTENANCE
R emo te Sy stem Mai nten anc ePC/Term/Modem
R emo te Sy stem Mo ni torPC/Term/Modem
REP EAT RED IALN
RI NG T O NEN
S
SAVE NUMBER REDIAL (SNR)N
SINGLE LINE TELEPHONE (SLT ) COMPATIBILIT YCS...

2-12 St at io n Feat ures I ndex
T
T-1 TR UNKI NGT-1 B oard
TEXT MESSAGING (Si lent Respo nse)Exec Keyset
TOLL RESTRICTION (Table Driven)N
TRA NSFER R ECALLN
U
U NI FO R M C ALL D ISTR IBU TIO N ( UC D )
Agent Queue Status DisplayN
A lternate UCD Group AssignmentsN
Au to Wra p -Up w ith Tim erN
Av a ila b le/ Un av a ila b le M od eN
Incoming CO Direct RingingN
No -Answer Rec all Ti merN
No-Answer Retry TimerN
Overflow Station AssignmentsN
Recorded Announcements (RAN)RAN Devi...

Acco unt Co des 2-13
Account Codes
An account code is the las t field within Sta tion Messa ge D etail Recording
(SMDR), that provides tracking capabilities for specific calls by entering a
non-v erif ie d, v ariab le length ( up to 12 digits) ide ntif ie r.
The us e of forced Account C odes is o ptional, offered on a s ystem- wid e
basis. SMDR must be enabled to use account codes.
Account Codes - Force d
TheTriad 1/2/3System allows arranging of the system so that station
use rs must e nt er an account...