Vodavi Triad 1/2/3 Product Description Manual

2-24 Cal l Fo rw ard - Preset
Call Forw ard - Preset
The Call Forward Preset feature allows the system database to be
configure d s o that incomin g CO Line s, which are p rogramm ed to ring a t
a p ar ti c u la r s ta ti o n, c an b e f o rwa rde d e l sewh er e in the sy st em
prede te rmine d b y programming. This fea ture is activ e if the s tation
ringing is not answered in a specified time, and is particularly useful in
ove rfl ow a ppl ic a ti ons in whic h a Voi c e M ail or A ut o A tt e ndant...

Ca ll F o r wa rd : St a ti o n 2 - 2 5
Preset Call Forward - Per CO Line
The Preset Call Forward feature allows each CO line to be preset call
for war ded on a pe r CO li ne bas is . T his al l ows a CO l ine t o i ni ti al ly ri ng a t
multiple stations and forward to a predetermined destination. The
des tination can be a s ta tion or Hu nt Group . E ach C O line has a Pres et
Forward Timer. Each CO line also has a VMID field to allow specific VM
di gits to be sen t when a C O li ne forw ard s to a VM...

2-26 Cal l Fo rw ard: Stat io n
Call Forward - All Calls
The C all F orwa rd Al l Ca ll s f eat ur e all ows a s ta ti on t he abi l it y t o ha ve al l
the ir ca lls (internal or e xternal) forwarde d immed ia te ly to a d esigna te d
station, an ACD or UCD group pilot numb er, Voice Mail grou p number, or
Hunt gr oup.
Call Forward - Busy
The C all F orwa rd Busy fea tur e al lows a st at ion the ab il it y to have t hei r
c al ls fo r war ded to a d esi gna te d s ta ti o n, a n A CD o r UCD gr o u p p...

Ca ll P a r k2-27
Call Forward - O ff -Ne t
St at ions ar e al lowe d t o f orwa rd int e rcom and tr ansf er re d C O li ne cal ls to
an o ff-ne t loca tion. The Ca ll Fo rwa rd Off -Ne t fea ture allows a station to
rerou te calls tha t wou ld norma lly be los t. Calls can b e f orwa rded to home
or another off-net site. Initially ringing CO calls cannot be forwarded with
thi s fea tu r e .
Ca l l P ar k
An outs id e l in e c an be pla c ed int o one of e ig ht p ar king loc a ti ons a nd c an
be...

2-28 Cal l Trans fer
Ca l l Tra n s fe r
An outside CO line can be transferred from one keyset to another. By
using the TRANS button, s cre ene d (a nnounced ) or uns cre ene d tra nsfe rs
c an b e ma de. The l ine be in g t ran sfe rr ed ri ngs on t he k eys et and pr ovid es
Exclusive Hold flashing indication to the receiving partys keyset. Any
numberofattemptscanbemadetolocatesomeonebycallingdifferent
key sets without losing the call.
The Direct Transfer Mode allows transferring of an outside CO line...

Ca mp-On Recall 2-29
Ca m p -On Re ca l l
Whe n a station does not an swer a Ca mp-On, tha t call re ca lls the pe rs on
placing the C amp -On, a nd if una nswe re d b y them , recalls the
Attendant(s).
Centrex Compatibility
TheTriad 1/2/3Sys te m pr o vi de fe at ure s t hat a re Ce nt re x c o mp at ibl e so
tha t Ce ntr ex u se rs c an u ti l iz e theTriad 1/2/3Sys te m to e nhance their
Centrex capabilities. The system actually simplifies and provides easier
acces s to m any C entrex fea tures by...

2-30 Cent rex/ PBX Trans fer
Programmable Flash Timer
CO line flas h is a mome nta ry ope ning on a CO line us ed for signalin g.
Whe n usi ng t heTr iad 1/ 2/3System in a Centrex environment, the CO line
flash is to signal the inte ntion to transf er a ca ller us ing Ce ntre x tra nsfe r.
TheCOlineflashtimerisprogrammableonaperCOlinebasesto
facilitate a mixture of C entrex and C O lines with in the sa me sys te m.
Programming✳,#,andHook-FlashesintoSpeedDial
Many C entrex codes utilize a h ook-flas h...

CO L ine - Access 2-31
Six uniquely defined Classes of Service are available for assignment to
st at ions on a pe r st at ion bas is and al l si x ar e ava il abl e for day and nigh t
assignment. Station Class of Service works in conjunction with CO line
Class of Service to provid e the mos t flexib le means for offering custom
to l l re st r ic t io n.
As a par t of t he Di al ing pr ivi l ege as si gnmen t t hr ough C la ss of S er vi ce t he
sys te m off ers two prog ram mable Allow and De ny tab le s...

2-32 CO Line - D is tinct ive Rin g
CO L ine - Distinctive Ring
The tone ring s ig nal used to notify s ta tions of an in co ming call ca n be
c hange d i n a dmi nis tr at iv e p rogr amm ing to pr ovi de dis ti nc t ive r ing ing
on a pe r CO line bas is . A d istinctive ring tone ca n be programme d f or
ea ch CO l ine t hat i s u sed t o r ing eac h st at ion. Th e s yst em pr ovi des
36 d iff er ent r ing pat t er ns tha t c an b e s el ec t ed for e ac h C O l i ne in the
system. CO line...

CO L ine - Incoming Ringing As signm ent 2-33
CO L ine - Incoming Ringing A ssignme nt
Each CO l ine ma y be pr ogr amme d ( in databa se admi n) s o that i ncomi ng
ringing on the s pecified CO line (s) may be ass ign ed initial ring ing to one
of the following des tination s:
†One or more stations (Keyset or S LT )
†An AC D, U C D, V o i ce M ai l o r H u n t G r o u p
†O ff-N et (vi a Spe ed Di al )
The ring -in follows Da y Ring a ssignme nts unles s N ight S ervice mode is
ac t ive , i n wh ic h c a...