Vodavi Starplus Dhs/dhs-e User Guide
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64 Features 5. If the Last Number Redial memory is empty, you will hear error tone and an Executive Telephone will display: Conditions †Last Number Redial cannot be applied to intercom calls. Save Dialed Number (SDN) Description Save Dialed Number (SDN) is normally used whenever you want to retain a telephone number to be dialed later. Operation After dialing a number that is busy or is not answered: 1. Press [FEAT ] 2. Dial [5] + [1]. At an Executive Key Telephone, the display shows: To dial a saved number: 1. Press [FEAT ] 2. Dial [5] + [1]. The telephone attempts to access the same CO line used when the number was saved. If it is busy, another CO line in the same group is accessed and the number is dialed. LNR EMPTY The LNR feature code may be programmed on a programmable feature button. SAVE DIALED NUM
Features 65 Conditions †The SDN is a maximum of 16 digits. Speed Dial Description Speed Dial allows you to store frequently dialed numbers. These numbers are selected for dialing by the appropriate bin number. The feature code and bin number (00 - 19) may be stored (up to 16 digits each) on any feature button for instant, one-button operation. Operation Basic and Enhanced Telephones To store a telephone number in a personal Speed Dial bin: 1. Press [FEAT ] 2. Dial [#] + [1] 3. Dial the bin number (00-19) in which to store the telephone number. 4. Dial the telephone number. 5. Press [HOLD]. You will hear confirmation tone. To erase the contents of a Speed Dial bin: 1. Press [FEAT ] 2. Dial [#] + [1] 3. Dial the bin number (00-19) to erase. Save Dialed Number feature code may be stored on any feature button. Speed bins may be chained. Pauses and Flashes may be stored in Speed Dial. Chaining Pauses and Flashes each occupy one character position: Pause = [feat] + [7] + [0] = P; Flash = [feat] + [3]
66 Features 4. Press [HOLD]. You will hear confirmation tone. Executive Key Telephone To store a telephone number in a personal Speed Dial bin: 1. Press [FEAT ] 2. Dial [#] + [1]. The display shows: 3. Dial the bin number (00-19) where you want to store the telephone number. (You can press [bksp] and [chg] to correct errors.) 4. Press [show]. The display shows the current contents of that bin: 5. Press [chg]. The display shows: 6. Dial the telephone number to be stored (up to 16 digits). 7. Press [save] To continue storing telephone numbers in additional bins: 1. Repeat Steps 3 through 5 (for basic and enhanced telephones) and 3 through 7 (for executive telephones). To erase the contents of a Speed Dial bin: 1. Press [save] instead of dialing a number in Step 4 (basic/enhanced) and Step 6 (executive). To exit speed dial programming: 1. Press [CLEAR] SPEED NO : __ bksp show chg EMPTY chg __ bksp save chg
Features 67 To chain together Speed Dial bins: 1. Enter [FEAT ] + [1] + [BIN #] as part of the number in any speed bin to dial that bin contents, after the contents of the current bin. To dial a number stored in Speed Dial: 1. Press [FEAT ]. 2. Dial [1]. At an Executive Key Telephone, the display shows the following: 3. Dial the desired bin number (00-99). Station Feature Status Check Description The Executive Key Telephone user can quickly determine the status of all user-controlled features. Operation 1. Press [FEAT ] 2. Dial [#] + [8]. The display shows the contents of the Last Number Redial memory. 3. Press [next]. The display shows the contents of the Save Dialed Number memory. 16025551212 @ 00 chg You may choose to first press an idle [CO line] or you may let the system automatically select the line. SPEED NO : __ 5551212 LNR next 51800551212 SDN next
68 Features 4. Continue pressing [next] to display the status of the remaining features: †User Saved Number †Day COS †Night COS †Auto Hold †Phone Lock †Voice Announce †Call Wait Setting †Page Receive †Night Station Tr a n s f e r Description There are three types of transfer you may use: screened, un-screened, and one-button. Operation To perform an Unscreened transfer: 1. Press [HOLD] 2. Dial the transfer to-station/Hunt Group number. 3. Press [ TRANS] to transfer the call unscreened. To perform a Screened transfer: 1. Press [HOLD] 2. Dial the transfer to-station/Hunt Group number. 3. Wait for the person you called to answer. 4. Press [ TRANS] to complete the call transfer. To perform a One-button transfer: 1. Press the DSS button of the desired target station. 2. Hang up to complete the transfer. To transfer to Voice Mail: 1. Press the [ Voice Mail] button. 2. Dial the 2-digit station number of the target mailbox. 3. Hang up to complete the transfer.
Features 69 User Saved Number Redial (USNR) Description When on a CO Call, the user can enter numbers (telephone number, FAX number, or even bank account number), as a scratch pad entry for future use. Operation To store a USNR number while on a call: 1. Press [FEAT ] 2. Dial [5] + [✳]. At an Executive Key Telephone, the display shows: 3. Enter the number to be stored (up to 16 digits). 4. Press [SAVE] To Dial: 1. Press [FEAT ] 2. Dial [5] + [✳] Voice Announce (Hands-Free or Privacy) Description Intercom calls can be received in Voice Announce Hands-Free mode (VA-HF).. SAVE USNR NUM Table 9: Voice Announce MODEBUTTON LAMPDISPLAY TONE HEARD Voice Announce Hands-FreeGreen VA-HF Mode Long steady Voice Announce PrivateRed VA-Privacy ModeSingle burst Tone Ring No lamp lit Tone Ring ModeDouble burst
70 Features Operation When your telephone is set for VA-HF mode: 1. The call is automatically connected and your display shows: 2. The display at the calling station reads: Voice Mail Integration Description An ancillary voice mail device may be connected to the system. Operation When the Voice Mail system has messages for any station, the Voice Mail button will flash. The display at Executive Key Telephones will show: To retrieve a voice mail message: 1. Press the [ Voice Mail] button or press the [reply] button on an Executive Key Telephone model. The system will dial the appropriate numbers (according to programming) to the Voice Mail system. 2. Dial your password. STA 14 CALL VOICE CALL 11 In VA-Privacy mode, the call can come in with mute on. Turn off must to use the speakerphone or then lift the handset. VM FROM MAILBOX REPLY
Features 71 You may forward calls to the Voice Mail system using Call Forward and the Voice Mail Hunt Group number. To turn ON the VM indicator lamp: 1. Dial [#] + [9] + [6]. 2. Dial station number. To turn OFF the lamp: 1. Dial [#] + [✳] + [9] + [6]. 2. Dial station number. Conditions †When an answering machine is connected to the system via a 2 Port Analog Adapter and In-Band (DTMF/Touch Tone) digits must be sent to the answering machine to control its functions, the SLT port must be programmed as type VM. †If no Voice Mail button is programmed, it will default to flex button 20 on your telephone. Voice Mail Button Description Voice Mail button is used to retrieve voice mail messages, and will flash an LED indicator when there are messages. Operation 1. Press [feat] + [#] + [3] 2. Press soft button you wish to program for the message waiting indicator. 3. Press [chg] 4. Press [feat] + [6] + [4] 5. Press [save] Voice Mail Monitor Description Similar to a basic answering machine, you can monitor your forwarded calls at the telephone where they were forwarded during the first few seconds after they are answered by a voice mail port.
72 Features Operation When you hear the alert tone (double beep) while on a call: 1. Press [HOLD] or disconnect [CLEAR]. 2. Press [FEAT ] 3. Dial [6] + [4]. An Executive Telephone will display: 4. Press [yes] to monitor the caller leaving a message or [no] to return to idle. 5. If [yes] is selected, the display changes to: 6. Monitor mode is established. You may then: †Retrieve the caller from Voice Mail by pressing [answer]. †Return to idle and allow the caller to continue leaving a message by pressing [exit]. Basic and Enhanced Telephones To enable monitoring: 1. Dial [1]. The MUTE lamp will light. 2. Dial [3] to allow the caller to exit. 3. Dial [1] to be connected to the call. To disable monitoring: 1. Dial [3]. The telephone returns to an idle condition. Conditions †You may press [MUTE] while monitoring a call to be connected to the caller. MONITOR VM CALL yes no When [yes] or [no] is selected, the caller continues to leave a message, unaware of the monitor feature operation. MONITOR MODE answer exit
Features 73 Voice Over Busy Description If your telephone is busy you may still receive a voice announcement from a calling station. Operation Basic and Enhanced Telephones To place a Voice Over Busy: 1. After dialing a busy station and listening to busy tone, press [FEAT ]. 2. Dial [5] + [6] To reject a Voice Over Busy: 1. Press [FEAT ] 2. Dial [5] + [6] Executive Telephones To place a Voice Over Busy: 1. Call any busy telephone. You will hear busy tone and your telephone displays: 2. Press [next]. The display shows: 3. Press [voice]. The display shows: 4. If the Voice Over Busy is rejected, the display will read VOICE REJECTED. To accept a Voice Over Busy: 1. While listening to the calling party, press [MUTE] (Use [MUTE] to switch your transmitter between the original call and the Voice Over Busy initiator). STA xx BUSY cbck msg next STA xx BUSY camp voice VOICE TO STA xx