Vodavi Starplus Dhs/dhs-e User Guide

							34 Features
To dial the name/number displayed (long distance 
call):
1. Press [dial].
2. Press [longd]. The number 1 will be dialed 
followed by the telephone number.
To dial the name/number displayed (local call):
1. Press [dial].  
2. Press [local]. The area code will not be dialed.
Review Call Information
1. Press [more]. Continue pressing the button to 
review information such as, the telephone 
number of the caller, the date, time of the call and 
name of the caller. 
Conditions
†Any Executive telephone user can review the 
Caller ID Unanswered Call Table, but the table can 
be reviewed by only one telephone at a time.
†A call answered by voice mail or auto attendant 
device is considered an answered call by the 
system and will not appear in the unanswered call 
table.
VODAVI
   longd          local
VODAVI
   longd          local
Press [CLEAR] at any time to exit the Caller ID 
Unanswered Call Table.  
						

							Features 35
Call Park
Description
This feature allows you to have calls parked at your 
telephone that can be retrieved from any telephone in 
the system. Calls are parked and retrieved by dialing 
the Call Park code followed by the pre-assigned 
station number.
Operation
During a call on Line 1:
1. Dial [FEAT ] + [7] + [3]. At an Executive Telephone, 
the display will show: 
2. Dial the station number. For example, if station 12 
is dialed, the display at an Executive Telephone 
will show: 
3. If a call is currently parked at station 12, the 
display will show: 
Answer
You may retrieve a parked call by using one of the 
three following methods:
†Dial [FEAT ] + [7] + [3] followed by the associated 
station number DHS (10-82) and DHS-E (100-195),
CALL  PARK
 
CALL  PARK  TO 12
 
PARK 12  IS BUSY
 
The Call Park feature code may be programmed on 
any programmable feature button. 
						

							36 Features
†Dial [FEAT ] + [7] + [3] followed by the CO line 
number (1-12 DHS) (700-717 DHS-E),
†Press the flashing CO line button (if the CO line for 
the parked call appears on the telephone).
To retrieve a parked call: (Executive Telephones  
ONLY)
1. Press [FEAT ].
2. Dial [7] + [3]. At an Executive Telephone, the 
display will show:
3. Dial the station number where the call is parked.
Call Pickup
Description
You may answer calls ringing at another station using 
the Direct Call Pick Up or Group Call Pick Up feature. 
If several calls of the same priority are ringing at the 
station, the calls are answered in the order they are 
received.
CALL  PARK  ANSWER
 
Table 4: Call Pickup Priority List
CO LINE CALLS ICM CALLS
1. Camped-On 1. Incoming
2. Recalling 2. Voice Call
3. Transferred
4. Incoming 
						

							Features 37
Direct
1. Press [FEAT ]
2. Dial [5] + [3]. At an Executive Telephone, the 
display will show:
3. Dial the station number to pick up the call.
Group
1. Press [FEAT ].
2. Dial [5] + [4]. 
Call Waiting
Description
You will hear a notification tone through the speaker 
whenever an inside caller is waiting and this feature is 
enabled.
Operation
1. To enable Call Waiting, Press [FEAT ].
2. Dial [6] + [8]. The display will show:
To disable Call Waiting:
1. Follow Steps 1 and 2 above to also disable the 
feature. The display will show CALL WAIT DENY.
Using Stations 12 and 16 as an example, while Station 
16 is busy:
1. Station 12 makes an intercom call to Station 16.
DIRECT  PICKUP
 
The Call Pickup feature code may be programmed on 
any programmable feature button.
CALL WAIT ALLOW
  
						

							38 Features
2. Station 12 hears a ringback tone and the display 
shows:
3. Station 16 hears one ring tone and the display 
shows:
4. Station 16 can either reply or reject the call:
To reply:
Press [reply]. The display at Station 16 shows:
The original call at Station 16 is placed on Hold 
automatically if Auto Hold Allow is enabled, or 
disconnected if not enabled. The display at Station 12 
shows:
To reject:
1. Press [reject]. Station 12 hears busy tone and the 
display shows:
 
STA              16   WAIT
  cbck      msg  
STA              12  WAIT
  reply               reject
CONNECT STA  12
  
CONNECT STA  16
  
STA             16    BUSY
  cbck     msg   next
The Call Waiting feature code may be programmed 
on any programmable feature button. 
						

							Features 39
Camp On
Busy CO Line
Description
This feature allows you to Camp On a busy CO line and 
reserve that CO line for use when it becomes available. 
This feature eliminates the need for you to continually 
observe the line status for availability. You may only 
have one Camp On active at any time.
Operation
Basic and Enhanced Telephones
1. Press the busy line button. You will hear busy 
tone.
2. Press [FEAT ].
3. Dial [9] + [3]. You will hear error tone if the line is 
already camped-on. You will hear ringing when 
the line becomes available and the lamp for the 
line will flash. 
4. Press the line button or lift the handset.
Executive Telephones
1. Press the busy line button. The display shows:
2. Press [camp]. The display shows:
3. If the line is already camped-on, the display 
shows:
CO  LINE       x         BUSY
   camp
CAMP  ON CO  LN   x
  
CAMP  ON FAILURE
   
						

							40 Features
4. You will hear ringing when the line becomes 
available and the display will show: 
5. Press the line button or lift the handset. The 
display shows:
To cancel:
1. Press [FEAT ].
2. Dial [✳] + [9] + [3]. At an Executive Telephone, the 
display will show:
Conditions
†Stations can Camp On one busy CO line at a time.
†The Camp On Alerting Ring Time is 30 seconds. If 
the camp on goes unanswered during the 30 
second ring time, the camp on is canceled.
Busy Station
Description
Camp On is used to privately alert a busy station for 
immediate consultation. Camp On alert tone is heard 
at the busy station every 30 seconds as a reminder. 
The party currently speaking with the busy station 
does not hear the tone.
Operation 
Basic and Enhanced Telephones
1. While listening to the busy tone after calling a 
station, dial [2].
Executive Telephones LN  x
  
CO  LINE  x
  
CO  LINE  CAMP  DEL
   
						

							Features 41
1. While listening to the busy tone after calling a 
station, the display will show:
2. Press [next]. The display will show:
Press [camp]. The display will show:
You will hear a confirmation tone, followed by, Music-
On-Hold (if equipped) until your Camp On is 
answered. When the camped-on station places the 
current call on hold, or hangs up, the Camp On will 
ring at the station.
3. If the camped-on station has already received a 
Camp On from a different station, your Camp On 
will be denied; you will hear an error tone and the 
display will show:
Conference
Supervised
Description
The system can accommodate 8 four-member (party) 
conferences simultaneously. Conference 
combinations may consist of two CO lines maximum 
and any number of stations to a maximum of four 
members.
STA             xx  BUSY
  cbck     msg   next
STA             xx    BUSY
  camp   voice
CAMP  ON  TO  xx
  
CAMP  ON  FAILURE
   
						

							42 Features
To establish a conference while on a line:
1. Press [HOLD]. The current call is placed on hold 
and intercom dial tone is heard. 
2. Press another line button (or dial a DHS system 
station and go to step 4).
3. Dial the second party. (Repeat Steps1-3 to add a 
third party).
4. To join the parties in a conference, Press [FEAT ].
5. Dial [6] + [0]. The display shows:  
6. You will hear a confirmation tone and 
momentarily the display will change to:
To add a fourth party:
1. Press [HOLD]
2. Dial the fourth party.
3. Press [FEAT ]
4. Dial [6] + [0]
The conference initiator may force-release a 
conference member or talk privately with a 
conference member.
Basic and Enhanced Telephones
To force-release:
1. Press [FEAT ]
2. Dial [7] + [4]
3. Dial the station number or press the line button to 
release.
To talk privately:
1. Press [FEAT ]
2. Dial [5] + [7]
CONFERENCE
   
LNx  ss
private               forced    
						

							Features 43
3. Dial the station number or press the line button to 
talk privately.
Executive Telephones
To force release or talk privately:
1. Press [private] or [forced].
2. Dial the station number or press the line button to 
release or talk privately.
Conditions
†The station who establishes a conference is called 
the controlling party, and only the controlling 
party is allowed to invite or forcibly release any 
attending internal or external party, or to setup a 
private talk with any one attending party.
†When the controlling party exits a conference, the 
newest invited internal party is designated as the 
new controlling party.
Unsupervised
Description
This feature allows you (as the conference controller) 
to exit a conference, yet enable two outside lines also 
engaged in the conference to continue their 
conversation.
Operation
1. Two CO lines are conferenced (F+[6]+[0]) at your 
station:
Any conference feature code may be programmed on 
any available programmable feature button.
Unsupervised Conference requires the Option Module 
for operation on the DHS system.
LNx   LNx
private              forced