Vodavi Starplus Dhs/dhs-e User Guide
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24 Features restricted CO line calls can be made from telephones that are normally restricted. Operation At the telephone without extended dialing privileges: 1. Press [FEAT ] 2. Dial [5] + [5] 3. Dial your station number. Basic and Enhanced Telephones 1. Perform the Operation Steps 1-3. 2. Dial your password. 3. You may now dial according to your COS. Executive Telephones 1. Perform the Operation Steps 1-3. 2. An Executive Telephone will display: 3. Press [save] 4. Dial your password. 5. Press [save]. The display shows: 6. You may now dial according to your COS. Conditions †When setting Traveling COS, the temporary COS accessed will be effective for one minute before the original station COS is restored. †Features and programming, such as line access/ ring/receiving assignment are not transferred with temporary COS use. AUTHORITY CD __ bksp save chg AUTHORITY ACCEPT
Features 25 Automatic Busy Redial Description Automatic Busy Redial (ABR) may be used to redial the last number. The system will automatically dials the number and then monitors the line for a busy signal. If a busy signal is detected, the system ends the call and attempts to dial the number again. The redial cycle will continue until the maximum number of attempts designated in programming is reached. Operation 1. Press [FEAT ] 2. Dial [7] + [8]. An Executive Telephone will display: Automatic Line Selection Description This feature allows you to access a specific outside line or intercom (ICM) automatically when you lift the handset or press [SPKR]. A line will not be accessed automatically when your telephone is receiving an incoming call (outside or intercom) or a line is recalling at your telephone. However, you may override this incoming call priority operation by pre-selecting an outgoing line before lifting the handset. CO LINE X - ->1/10 The system will continue redial attempts until busy tone is no longer detected, or the maximum number of attempts is reached, or any other feature is used on the telephone. ABR requires the Option Module on the DHS for operation.
26 Features Operation Basic and Enhanced Telephones 1. Press [FEAT ] 2. Dial [9] + [5] 3. Dial the following codes to select the item you want the telephone to access automatically: [0] - intercom, [1] - any outgoing line, [2] + [x] - any specific line, where x is that line dial [0] (0-9 for line 10, [✳] for line 11, [#] for line 12). Executive Telephones 1. Press [FEAT ] 2. Dial [9] + [5]. The display will show: 3. Press the [chg] button to select between ICM, OUTG LN (any outgoing line), CO LN (for each of the equipped lines). Canceling an Automatic Line Selection Basic and Enhanced Telephones 1. Press [FEAT ] 2. Dial [✳] + [9] + [5] Executive Telephones 1. Select [empty] during Step 3 of the programming sequence. Conditions †When Automatic Line Selection is set to EMPTY, you will not hear a dial tone when you lift the handset or press [SPKR]. However, you may still dial intercom numbers. SELECT : ICM chg
Features 27 Background Music Description When your telephone is idle and the feature is enabled and activated, you can hear background music (BGM) through the loudspeaker. Operation To enable/disable: 1. Press [FEAT ] 2. Dial [5] + [2] Call Back Description This feature allows you to queue a station which is busy, in Do Not Disturb (DND), or idle. When you send a Call Back to a busy station, the Call Back process will begin when the busy station hangs up. Operation Call the station that you want to queue. An Executive Telephone will display the following according to the status of the telephone you are calling: 3. Station you are calling is in Tone Ringing mode. If a feature button is programmed for BGM, the lamp for that button will not light to indicate BGM is activated. Hearing the BGM will be your confirmation that the feature is activated. The DHS requires the Option Module to support the second BGM Channel. The DHS-E supports 2 BGM Channels. CALLING STA xx cbck msg STA xx BUSY cbck msg next
28 Features 4. Station you are calling is busy. Basic and Enhanced Telephones To send a Call Back: 1. Press [FEAT ] 2. Dial [9] + [1] To answer a Call Back: 1. When the Call Back process begins, your telephone will ring a special Call Back ring for 30 seconds. Lift the handset or press [SPKR]. Executive Telephones To send a Call Back: 1. Press [cbck]. The display will show either: or To answer a Call Back: 1. When the Call Back process begins your, telephone will ring a special Call Back ring for 30 seconds. The display will show: 2. Lift the handset or press [SPKR], OR STA xx WAIT cbck msg CBCK TO STA xx CALL BACK DENIED C A L L B AC K TO x x reply del
Features 29 Press [reply] to continue the Call Back. The display will show: 3. If you press [del] in Step 2, the Call Back will be canceled and the display will show: To cancel a Call Back: 1. Press [FEAT ] 2. Dial [✳] + [9] + [1] Conditions †The station you are calling must be busy or in the Tone Ringing mode. Call Back will be denied when there is already a Call Back request at the called station. Call Forward Display Description When any type of station call forwarding is invoked, the LCD display will normally indicate the call forwarding mode at all times. This enhancement has been made to make the call forwarding mode display optional. The Call Forward Display defaults to ON. Operation 1. Press [FEAT ] 2. Then dial [#]+[6] 3. The setting is a toggle; the LCD shows either “FWD MSG DSP ON” or “FDW MSG DSP OFF.” 4. When OFF, the LCD will show normal Time and Date display even when Call Forwarding is invoked. CALLING STA xx cbck msg C A L L B A C K D E L E T E
30 Features Station Description There are many Call Forward choices: †Forward calls when your telephone is idle. †Forward calls when your telephone is busy. †Use the Follow Me feature to receive calls at a temporary location and activate the feature remotely from another station. †Forward your calls when there is no answer. †Combine busy and no answer call conditions for forwarding calls. †Forward Intercom calls, incoming CO and transferred CO calls. Use the following programming code combinations to activate the desired Call Forward feature. Regardless of whether the station where calls are being forwarded is a key telephone or single line telephone, the user at the forwarded station will hear special Intercom Reminder tone signifying that Call Forward is activated. Table 3: Call Forward Programming Idle Call Forward Press [FEAT ] + [2] + [0] + Station number Busy Call Forward Press [FEAT ] + [2] + [1] + Station number All Call Forward Press [FEAT ] + [2] + [2] + Station number Follow Me Call For ward Press [FEAT ] + [2] + [3] + Station number + password No Answer Call For ward Press [FEAT ] + [2] + [4] + Station number + [x] * * x = 0, 1, 2, 3, or 4 where (0-4) = (10-50) seconds). Combined Busy/No Answer Press [FEAT ] + [2] + [5] + Station number + [x]
Features 31 †Call Forward cannot be activated at a telephone in Do Not Disturb (DND). †Only one type of Call Forward can be active at a station at any time. †Call Forward cannot be programmed for more than three stations in a series. Caller Identification Name/Number Caller ID Description The calling party numbers should be displayed if available on incoming caller ID calls, in addition, the user may toggle between the number and the name while the call is ringing by pressing the Soft Button. Figure 6: F3 Soft Button Operation 1. Incoming call originally appears as shown): CO LINE 2 00:03 Vodavi OCT 1 STATIONFRI 8:00 10 F3 Soft Button
32 Features 2. Press the Soft Button while the call is ringing, and the following display shows: OR 1. After call is answered, press the Soft Button to toggle between the incoming call number and name. Answered Call Table Description Caller Identification information for up to 200 answered calls is stored in a system-wide Answered/ Unanswered Call Table. While reviewing the answered calls, you will have the option to dial a number, obtain more information for a particular call, or delete a call. Operation 1. Press [FEAT ]. 2. Dial [#] + [9]. The display will show: 3. Press either the [volume up] or [volume down] button to begin reviewing calls. CO LINE 2 00:03 202-123-4567 ANS CALL TABLE USE VOL +/- KEYS V O D AV I ✱ d i a l more del Answered Calls are displayed with an asterisk in the upper right of the display screen. Answered/Unanswered calls are combined into one table that can accommodate up to 200 total calls.
Features 33 To dial the name/number displayed (long distance call): 1. Press [dial]. 2. Press [longd]. The number 1 will be dialed followed by the telephone number. To dial the name/number displayed (local call): 1. Press [dial]. 2. Press [local]. The area code will not be dialed. Unanswered Call Table Description Caller Identification information for 200 unanswered calls is stored in a system-wide Unanswered/ Answered Call Table. While reviewing the unanswered calls, you will have the option to dial a number, obtain more information for a particular call, delete a call, etc. Operation 1. Press [FEAT ]. 2. Dial [#] + [9]. The display will show: 3. Press either the [volume up] or [volume down] button to begin reviewing calls. VODAVI longd local VODAVI longd local UNANS CALL TABLE USE VOL +/- KEYS VODAVI dial more del