Vodavi Starplus Dhs/dhs-e User Guide

							54 Features
minutes) time expires. You will hear a tone 
alerting you that the timer has expired and your 
call is now on System Hold. The green lamp at 
your telephone will flash slowly and the red lamp 
at other stations will begin to flash slowly.
†Exclusive Hold is used only for CO line calls.
Reminder Time
Description
The system provides a programmable timer to remind 
you that a call has been left on System or Exclusive 
Hold. 
System
Description
You may place any CO line on System Hold by one 
button operation of [HOLD]. 
Operation
While on a line, the green lamp for that line is I-Use 
flashing (double wink rate):
1. Press [HOLD]. The green lamp now flashes at a 
slow rate and the call is placed on System Hold.
Intercom Call
Description
All intercom calls are made by dialing the station 
unique 2-digit 
DHS or 3-digit DHS-E intercom 
number. If a station feature button is programmed as 
a BLF/DSS button, it may be used to place an intercom 
call. 
Operation
To place an ICM call:
1. Dial the 
DHS 2-digit or DHS-E 3-digit station 
number on the telephone dial pad.
CALLING  STA  xx
   cbck     msg 
						

							Features 55
2. Ringback tone is heard or if the called station is in 
Voice Announce mode, a connection is 
automatically selected.
3. If the called station is busy, busy tone is heard.
4. If the called busy station has Call Wait enabled, 
ringback tone is heard.
Other Displays: 
†When the station is in DND:
†If the station number dialed is not connected:
†If the called station is your own station number.
VOICE  CALL    xx
               msg 
STA            xx     BUSY
   cbck     msg     next
STA            xx     WAIT
   cbck     msg
STA            xx     DND
   
OUT  OF  SERVICE
   
YOUR  NUMBER  
   
						

							56 Features
Message
Outgoing
Description
You may send a message waiting, a customized 
message, or one of 6 pre-programmed messages to 
other Executive Key Telephone users on the system. 
Operation
When you dial another Executive Key Telephone, you 
will be given the option to leave a message:
1. Press [msg] and the display changes to:
To send a Message Waiting:
1. Press [call me].
To send a customized message:
1. Press [preprog].
2. Press [chg].
3. Spell the message (16 letters/symbols maximum) 
using the dial pad keys. 
4. For instance, to select the letter H, press dial pad 
key [4] twice.
CALLING   STA   xx
                        MSG
MESSAGE  TYPE
CALLME                PREPROG   
EMPTY 
   send  next  chg 
_
  bksp  save  chg  
						

							Features 57
 
To send a pre-programmed message:
1. Press [next]. The display shows:
2. Continue pressing [next] until the desired 
message is displayed: Table 6: Dial Pad Key Programming
Depressions: 123456789S0#
1st
*
* Dial Key [1] is used to select special characters.ADG J MP TW
†
†Dial [✻] before a Dial Key to insert the number on the dial pad key instead 
of a letter in this character position.
When [✻]
 is pressed after a letter has been selected for this character posi-
tion, the selected letter is forced to lower case.Q
‡
‡In some cases, you may wish to select letters accessed by the same dial 
pad key. After you select the first letter, dial [#] to accept that letter and 
advance to the next position to dial the next letter. For instance, to spell 
TOM you would dial [8] + [6] + [6] + [6] + [#] + [6].
Dial [#] to insert a space. 2nd B EHKNRUX Z
3rd C F I L O S V Y
CALL  OPERATOR
   send     next 
Table 7: Available Outgoing Pre-Programmed Messages
CALL OPERATOR VISITORS WAITING
CALL HOME URGENT
CALL SCHOOL COME SEE ME 
						

							58 Features
3. Press [send].
To view a message:
1. The Message Wait button will flash and the 
display shows:
2. Press [show] to display the message sent to you.
Executive Notify
Description
Executive Notify provides you with a method to 
inform intercom callers of the reason you are away 
from your telephone. 
Operation
To program a message:
1. Press [FEAT ].
2. Dial [9] + [0]. The display will show:
To customize a message:
1. Press [chg].
2. Use the dial pad keys to enter your personalized 
message.  
Table 6: Dial Pad Key Programming to 
determine how to select desired letters.
To select a pre-programmed message:
1. Press [next].
2. Continue pressing [next] until the desired 
message is displayed. The pre-programmed 
messages are as listed in Table 4-10:
MSG  FROM  STA  xx
               show   del
MSG  FROM  STA  xx
               show   del
OUT  FOR  LUNCH
   store       next 
						

							Features 59
3. Press [store].
When another Executive Key Telephone user calls you, 
the message OUT FOR LUNCH will be displayed on the 
caller’s telephone display:.
The caller has the option of using the Call Back feature 
or leaving a message for you.
Message Waiting
Description
A busy or unattended station may be notified of a call 
attempt via the Message Waiting feature. 
Operation
Basic and Enhanced Telephones
To send a Message Waiting:
1. Press [FEAT ].
2. Dial [9] + [6].
3. Dial the station number where the message is to 
be left.
To answer a Message Waiting:
1. Press [FEAT ].
2. Dial [9] + [6] or press a flashing MESSAGE WAIT 
button (if a feature button has been programmed 
for Message Wait). Table 8: Available Executive Notify Pre-programmed Messages
OUT FOR LUNCH IN A MEETING
BE BACK SOON OUT OF OFFICE
LEFT FOR THE DAY ON VACATION
OUT  FOR  LUNCH
   cbck     msg 
						

							60 Features
Executive Telephones
To send a Message Waiting:
Upon calling Station xx and receiving no answer 
or busy:
OR 
3. Press [msg].
4. Press [call me]. You will hear confirmation tone.
To answer a single Message Waiting:
1. Your telephone display shows the following and 
the Message Waiting lamp (if a button is 
programmed) will flash:
2. Press [reply] to answer the message or [del] to 
delete the message without replying. 
CALLING  STA   xx
   cbck   msg
STA        xx         BUSY
   cbck    msg     next
[cbck] wont be displayed unless called station is in 
tone mode.
MESSAGE  TYPE
 call    me    preprog
MSG    TO   STA         xx           
MSG  FROM  STA   nn
             reply           del 
						

							Features 61
To answer multiple Message Waitings:
1. Your telephone display shows the following:
2. Press [more] to review the other messages. 
To cancel a Message Waiting:
1. Press [FEAT ].
2. Dial [✻] + [9] + [6].
3. Dial the station number where the message was 
left.
Conditions
†The system will allow a total of 48 messages 
waiting in the system at any one time.
Music-on-Hold (MOH)
Description
Any intercom or CO line call placed on Hold will hear 
music, if the system is equipped with an External 
Music Source.
Night Service 
Description
The system can be programmed for Night Service 
operation which affects incoming CO line ringing and 
receive assignments. 
Operation
At any telephone, while in the idle state:
1. Press [FEAT ]
2. Dial [#] + [2]
MSG  FROM  STA   xx
    more   reply      del
Use of certain music sources for BGM or MOH may 
violate copyright laws. 
						

							62 Features
Conditions
†Each time the Night Service code is entered, the 
system mode of operation changes to the 
opposite mode.
†When the system is in the Night Service mode, all 
Executive Key Telephones will display night.
Page
Description
You can perform several types of pages:
†Internal Paging - page a group or place a system-
wide internal page.
†External Paging - access external/ancillary paging 
equipment.
†All Call Paging - access all paging zones (internal 
and external).
Operation
Basic and Enhanced Telephones
To perform All Call paging (internal and external): 
1. Press [FEAT ].
2. Dial [5] + [0] + [2].
Executive Key Telephones
1. Press [FEAT ].
2. Dial [5] + [0]. This display will show:
To perform All Call paging (internal and external):
1. Press [next]. The display shows:
2. Press [both].
PA G I N G
 all    extern     next   
PA G I N G
  both     group 
						

							Features 63
Pause
Description
You can insert a pause to generate an intentional 
delay in dialing on outgoing CO line calls. 
Operation
1. During dialing on any CO line or when 
programming a Speed Dial bin (refer to 
“Speed 
Dial”
), press [FEAT ].
2. Dial [7] + [0]  .
Redial—Last Number(LNR)
Description
The Last Number Redial (LNR) feature automatically 
dials the last number dialed from your telephone. 
Operation
You may either choose a specific CO line for use with 
LNR by first pressing that CO line button or you may 
allow the line to be selected automatically by the LNR 
feature.
1. Press a line button. 
2. Press [FEAT ]
3. Dial [8]. The previously dialed number is dialed on 
the CO line selected.
4. In the event that all CO lines are busy, you will 
hear busy tone and if you have an Executive 
Telephone, it will display:
P
Pause may be stored on a programmable feature 
button and is also used in programming fields that 
accept a Pause character.
ALL   CO   LINES   BUSY