Vodavi Starplus Dhs/dhs-e User Guide
Have a look at the manual Vodavi Starplus Dhs/dhs-e User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 60 Vodavi manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
![Page 46
Features 39
Camp On
Busy CO Line
Description
This feature allows you to Camp On a busy CO line and
reserve that CO line for use when it becomes available.
This feature eliminates the need for you to continually
observe the line status for availability. You may only
have one Camp On active at any time.
Operation
Basic and Enhanced Telephones
1. Press the busy line button. You will hear busy
tone.
2. Press [FEAT ].
3. Dial [9] + [3]. You will hear error tone if the line is
already camped-on. You will...](http://img.usermanuals.tech/thumb/5735/85267/w64_vodavi-dhs-dhse-user-guide_d-45.png "Page 46
Features 39
Camp On
Busy CO Line
Description
This feature allows you to Camp On a busy CO line and
reserve that CO line for use when it becomes available.
This feature eliminates the need for you to continually
observe the line status for availability. You may only
have one Camp On active at any time.
Operation
Basic and Enhanced Telephones
1. Press the busy line button. You will hear busy
tone.
2. Press [FEAT ].
3. Dial [9] + [3]. You will hear error tone if the line is
already camped-on. You will...")
![Page 47
40 Features
4. You will hear ringing when the line becomes
available and the display will show:
5. Press the line button or lift the handset. The
display shows:
To cancel:
1. Press [FEAT ].
2. Dial [✳] + [9] + [3]. At an Executive Telephone, the
display will show:
Conditions
†Stations can Camp On one busy CO line at a time.
†The Camp On Alerting Ring Time is 30 seconds. If
the camp on goes unanswered during the 30
second ring time, the camp on is canceled.
Busy Station
Description
Camp On is used...](http://img.usermanuals.tech/thumb/5735/85267/w64_vodavi-dhs-dhse-user-guide_d-46.png "Page 47
40 Features
4. You will hear ringing when the line becomes
available and the display will show:
5. Press the line button or lift the handset. The
display shows:
To cancel:
1. Press [FEAT ].
2. Dial [✳] + [9] + [3]. At an Executive Telephone, the
display will show:
Conditions
†Stations can Camp On one busy CO line at a time.
†The Camp On Alerting Ring Time is 30 seconds. If
the camp on goes unanswered during the 30
second ring time, the camp on is canceled.
Busy Station
Description
Camp On is used...")
![Page 48
Features 41
1. While listening to the busy tone after calling a
station, the display will show:
2. Press [next]. The display will show:
Press [camp]. The display will show:
You will hear a confirmation tone, followed by, Music-
On-Hold (if equipped) until your Camp On is
answered. When the camped-on station places the
current call on hold, or hangs up, the Camp On will
ring at the station.
3. If the camped-on station has already received a
Camp On from a different station, your Camp On
will be...](http://img.usermanuals.tech/thumb/5735/85267/w64_vodavi-dhs-dhse-user-guide_d-47.png "Page 48
Features 41
1. While listening to the busy tone after calling a
station, the display will show:
2. Press [next]. The display will show:
Press [camp]. The display will show:
You will hear a confirmation tone, followed by, Music-
On-Hold (if equipped) until your Camp On is
answered. When the camped-on station places the
current call on hold, or hangs up, the Camp On will
ring at the station.
3. If the camped-on station has already received a
Camp On from a different station, your Camp On
will be...")
![Page 49
42 Features
To establish a conference while on a line:
1. Press [HOLD]. The current call is placed on hold
and intercom dial tone is heard.
2. Press another line button (or dial a DHS system
station and go to step 4).
3. Dial the second party. (Repeat Steps1-3 to add a
third party).
4. To join the parties in a conference, Press [FEAT ].
5. Dial [6] + [0]. The display shows:
6. You will hear a confirmation tone and
momentarily the display will change to:
To add a fourth party:
1. Press [HOLD]
2....](http://img.usermanuals.tech/thumb/5735/85267/w64_vodavi-dhs-dhse-user-guide_d-48.png "Page 49
42 Features
To establish a conference while on a line:
1. Press [HOLD]. The current call is placed on hold
and intercom dial tone is heard.
2. Press another line button (or dial a DHS system
station and go to step 4).
3. Dial the second party. (Repeat Steps1-3 to add a
third party).
4. To join the parties in a conference, Press [FEAT ].
5. Dial [6] + [0]. The display shows:
6. You will hear a confirmation tone and
momentarily the display will change to:
To add a fourth party:
1. Press [HOLD]
2....")
![Page 50
Features 43
3. Dial the station number or press the line button to
talk privately.
Executive Telephones
To force release or talk privately:
1. Press [private] or [forced].
2. Dial the station number or press the line button to
release or talk privately.
Conditions
†The station who establishes a conference is called
the controlling party, and only the controlling
party is allowed to invite or forcibly release any
attending internal or external party, or to setup a
private talk with any one attending...](http://img.usermanuals.tech/thumb/5735/85267/w64_vodavi-dhs-dhse-user-guide_d-49.png "Page 50
Features 43
3. Dial the station number or press the line button to
talk privately.
Executive Telephones
To force release or talk privately:
1. Press [private] or [forced].
2. Dial the station number or press the line button to
release or talk privately.
Conditions
†The station who establishes a conference is called
the controlling party, and only the controlling
party is allowed to invite or forcibly release any
attending internal or external party, or to setup a
private talk with any one attending...")
![Page 51
44 Features
2. Press [FEAT ]
3. Dial [7] + [7]. At an Executive Telephone, the
following display will be seen momentarily.
4. If no further action is taken, the display returns to
idle status. At this time, the two lines are
conferenced.
To rejoin the unsupervised conference:
1. At your station, press [FEAT ].
2. Dial [6] + [0]
Directory Dial
Description
Enables station users to obtain a directory of station
users and have the system dial the extension shown in
the display. The DHS system provides...](http://img.usermanuals.tech/thumb/5735/85267/w64_vodavi-dhs-dhse-user-guide_d-50.png "Page 51
44 Features
2. Press [FEAT ]
3. Dial [7] + [7]. At an Executive Telephone, the
following display will be seen momentarily.
4. If no further action is taken, the display returns to
idle status. At this time, the two lines are
conferenced.
To rejoin the unsupervised conference:
1. At your station, press [FEAT ].
2. Dial [6] + [0]
Directory Dial
Description
Enables station users to obtain a directory of station
users and have the system dial the extension shown in
the display. The DHS system provides...")
![Page 53
46 Features
2. Dial [#] + [7]
3. Dial a ringing tone code (1-5).
Executive Telephones
1. Press [FEAT ]
2. Dial [#] + [7]. You will hear the current ringing
tone. The display will show:
3. Press [chg]. You will hear the new ringing tone.
The display will show:
Do Not Disturb (DND)
Description
DND allows you to temporarily block and discontinue
ringing from incoming CO calls and intercom calls.
You can activate DND while your telephone is idle or
busy. Some stations with a higher COS may override a...](http://img.usermanuals.tech/thumb/5735/85267/w64_vodavi-dhs-dhse-user-guide_d-52.png "Page 53
46 Features
2. Dial [#] + [7]
3. Dial a ringing tone code (1-5).
Executive Telephones
1. Press [FEAT ]
2. Dial [#] + [7]. You will hear the current ringing
tone. The display will show:
3. Press [chg]. You will hear the new ringing tone.
The display will show:
Do Not Disturb (DND)
Description
DND allows you to temporarily block and discontinue
ringing from incoming CO calls and intercom calls.
You can activate DND while your telephone is idle or
busy. Some stations with a higher COS may override a...")
![Page 54
Features 47
2. Dial [4]. You will hear a confirmation tone on an
Executive Telephone displays:
3. Repeat Steps 1 and 2 above to cancel DND. You
will hear a confirmation tone on an Executive
Telephone. The display the will show the
following prior to returning to the idle display
message:
Conditions
†May cause analog VM integration situations, such
as recalling at main attendant instead of the
intended voice mailbox.
DND Override
Description
If you have an Executive Telephone you may override
a...](http://img.usermanuals.tech/thumb/5735/85267/w64_vodavi-dhs-dhse-user-guide_d-53.png "Page 54
Features 47
2. Dial [4]. You will hear a confirmation tone on an
Executive Telephone displays:
3. Repeat Steps 1 and 2 above to cancel DND. You
will hear a confirmation tone on an Executive
Telephone. The display the will show the
following prior to returning to the idle display
message:
Conditions
†May cause analog VM integration situations, such
as recalling at main attendant instead of the
intended voice mailbox.
DND Override
Description
If you have an Executive Telephone you may override
a...")
![Page 55
48 Features
The Override option is displayed only if your COS
is higher than the Station 16 COS.
2. Press [override]. If Station 16 is idle, your display
shows:
OR
3. If Station 16 is busy, your display shows:
OR
4. If Station 16 is busy with Call Wait enabled, your
display shows:
Direct Station Selector (DSS) Console
Description
One DSS console may be assigned to a station. Each
DSS Console uses one digital station port. Up to 24
DSS consoles may be installed on a system. Features
are separated...](http://img.usermanuals.tech/thumb/5735/85267/w64_vodavi-dhs-dhse-user-guide_d-54.png "Page 55
48 Features
The Override option is displayed only if your COS
is higher than the Station 16 COS.
2. Press [override]. If Station 16 is idle, your display
shows:
OR
3. If Station 16 is busy, your display shows:
OR
4. If Station 16 is busy with Call Wait enabled, your
display shows:
Direct Station Selector (DSS) Console
Description
One DSS console may be assigned to a station. Each
DSS Console uses one digital station port. Up to 24
DSS consoles may be installed on a system. Features
are separated...")
![Page 56
Features 49
2. Press [FEAT ]
3. Dial the system feature code.
4. Press [HOLD]
To program a BLF/DSS button:
1. Dial [1]
2. Dial the station number.
3. Press [HOLD]
To program a CO line button:
1. Dial [0]
2. Dial the CO line number or code for a CO line
group.
Table 5: CO Line Flex Button Codes.
3. Press [HOLD]
To erase the contents of a programmable feature
button:
1. Press [FEAT ]
2. Dial [#] + [5]Table 5: CO Line Flex Button Codes
00 =Any Group 4 = CO Line 4
01 = CO Line Grp 1 5 = CO Line 5
02 = CO...](http://img.usermanuals.tech/thumb/5735/85267/w64_vodavi-dhs-dhse-user-guide_d-55.png "Page 56
Features 49
2. Press [FEAT ]
3. Dial the system feature code.
4. Press [HOLD]
To program a BLF/DSS button:
1. Dial [1]
2. Dial the station number.
3. Press [HOLD]
To program a CO line button:
1. Dial [0]
2. Dial the CO line number or code for a CO line
group.
Table 5: CO Line Flex Button Codes.
3. Press [HOLD]
To erase the contents of a programmable feature
button:
1. Press [FEAT ]
2. Dial [#] + [5]Table 5: CO Line Flex Button Codes
00 =Any Group 4 = CO Line 4
01 = CO Line Grp 1 5 = CO Line 5
02 = CO...")
44 Features 2. Press [FEAT ] 3. Dial [7] + [7]. At an Executive Telephone, the following display will be seen momentarily. 4. If no further action is taken, the display returns to idle status. At this time, the two lines are conferenced. To rejoin the unsupervised conference: 1. At your station, press [FEAT ]. 2. Dial [6] + [0] Directory Dial Description Enables station users to obtain a directory of station users and have the system dial the extension shown in the display. The DHS system provides locations for up to 200 names each consisting of a maximum of 12 characters. Directory Dial also enables users to program a name along with a speed dial bin for use in later locating a speed dial number. Operation 1. Press [FEAT ] 2. Dial [7]+[9] 3. Enter name using the key pad (refer to Ta b l e 6 : Dial Pad Key Programming ) or use volume keys to scroll through names. UNSUPERVISED CNF bksp show chg
Features 45 4. Press the soft key to locate the most likely entry and volume keys to scroll the names, until you locate the one you were trying to find: Then press any soft key to dial, once the desired name is displayed. To execute a speed dial number using directory dial: 1. If the destination is a speed dial number, the number stored in the speed dial bin will be displayed 2. Press a soft key 3. Once an idle line is accessed, the number displayed is dialed. Distinctive Ringing - Station Description You may choose from four distinctive ringing tones to signal incoming calls. This allows you to easily distinguish your calls from calls ringing at other stations near you. Operation Basic and Enhanced Telephones 1. Press [FEAT ] CHARLES_ bksp show chg CHARLES_ ICM 15 CHARLES_ SPD 1234567 CALLING STA 15 cbck msg
46 Features
2. Dial [#] + [7]
3. Dial a ringing tone code (1-5).
Executive Telephones
1. Press [FEAT ]
2. Dial [#] + [7]. You will hear the current ringing
tone. The display will show:
3. Press [chg]. You will hear the new ringing tone.
The display will show:
Do Not Disturb (DND)
Description
DND allows you to temporarily block and discontinue
ringing from incoming CO calls and intercom calls.
You can activate DND while your telephone is idle or
busy. Some stations with a higher COS may override a
stations DND condition.
Operation
1. Press [FEAT ]
The Distinctive Ring code #5 results in no ringing; it
turns the ringer off.
RING TYPE : 1
chg
RING TYPE : 2
chg
The Distinctive Ringing feature code may be
programmed on a programmable feature button.
Features 47
2. Dial [4]. You will hear a confirmation tone on an
Executive Telephone displays:
3. Repeat Steps 1 and 2 above to cancel DND. You
will hear a confirmation tone on an Executive
Telephone. The display the will show the
following prior to returning to the idle display
message:
Conditions
†May cause analog VM integration situations, such
as recalling at main attendant instead of the
intended voice mailbox.
DND Override
Description
If you have an Executive Telephone you may override
a station in DND if you have a higher COS. When you
override a station in DND that station will hear tone
ringing.
Operation
Let’s assume Station 16 is in DND:
1. Call Station 16. You will hear a DND tone and your
display shows:
DO NOT DISTURB
DND DELETE
The DND feature code may be programmed on a
programmable feature button.
STA 16 DND
override
48 Features
The Override option is displayed only if your COS
is higher than the Station 16 COS.
2. Press [override]. If Station 16 is idle, your display
shows:
OR
3. If Station 16 is busy, your display shows:
OR
4. If Station 16 is busy with Call Wait enabled, your
display shows:
Direct Station Selector (DSS) Console
Description
One DSS console may be assigned to a station. Each
DSS Console uses one digital station port. Up to 24
DSS consoles may be installed on a system. Features
are separated into three distinct categories for
programming on a button: CO line, station, or feature.
Operation
Enhanced Telephones
To program DSS console buttons:
1. Press [FEAT ]
2. Dial [#] + [5]
3. Press a Programmable Feature Button.
To program a system feature button:
1. Dial [2]
CALLING STA xx
cbck msg
STA xx BUSY
c b c k m s g n e x t
STA xx WAIT
cbck msg
Features 49 2. Press [FEAT ] 3. Dial the system feature code. 4. Press [HOLD] To program a BLF/DSS button: 1. Dial [1] 2. Dial the station number. 3. Press [HOLD] To program a CO line button: 1. Dial [0] 2. Dial the CO line number or code for a CO line group. Table 5: CO Line Flex Button Codes. 3. Press [HOLD] To erase the contents of a programmable feature button: 1. Press [FEAT ] 2. Dial [#] + [5]Table 5: CO Line Flex Button Codes 00 =Any Group 4 = CO Line 4 01 = CO Line Grp 1 5 = CO Line 5 02 = CO Line Grp 2 6 = CO Line 6 03 = CO Line Grp 3 7 = CO Line 7 04 = CO Line Grp 4 8 = CO Line 8 05 = ICM (Intercom) 9 = CO Line 9 1 = CO Line 1 10 = CO Line 10 2 = CO Line 2 11 = CO Line 11 3 = CO Line 3 12 = CO Line 12
50 Features
3. Press the Programmable Feature Button.
4. Dial [0]
5. Press [HOLD]
Executive Telephones
To program DSS console buttons:
1. Press [FEAT ]
2. Dial [#] + [5]. The display shows:
3. Press a programmable feature button. The current
contents of that button is displayed.
4. Press [show]. The name of the current feature
stored is displayed.
5. Press [chg]. The display shows the following
(DHS):
Or on the DHS-E:
Two feature button categories are available for
feature button programming on the DHS-E; DIR
(directory) and feat (feature).
PRESS DSS KEY
F96
show chg
MESSAGE WAITING
SELECT FUNCTION
CO LN STA FEAT
SELECT FUNCTION
DIR feat
Features 51 To program a CO line button: 1. Press [DIR]: 2. Dial the CO line number (700-717). 3. Press [save] To program a BLF/DSS button: 1. On the DHS, press [STA], then chg. 2. Dial the Station number. 3. Press [save] OR 1. On the DHS-E, Press [DIR]. The display shows: 2. Dial the station number. 3. Press [save] To program a system feature: 1. On the DHS, press soft key [feat], then [chg]. 2. Dial the Feature code number. 3. Press [save] OR 1. On the DHS-E, press soft key [feat]. The display shows: DIR NO.:__ bksp save chg CO LINE ___ bksp save chg DIR NO.:102 bksp save chg FTR CODE:__ bksp save chg
52 Features 2. Press [FEAT ]. F will appear on the display: 3. Dial the feature code. 4. Press [save] To erase the contents of a programmable feature button: 1. Press [save] instead of dialing a code. Hold Abandon (Loop Supervision) Description Each CO line has a programming option that directs the system to monitor distant party disconnect or False Hold conditions. Operation 1. While connected to any CO line: 2. Press [HOLD] Conditions †Certain COs do not provide loop supervision. †Call abandon is enabled for all CO lines, by default. FTR CODE: F50 bksp save chg If you dial an invalid code, you will hear error tone and an Executive Key Telephone display will show CODE UNAVAILABLE. CO LINE 1 xx:xx If using CO lines for paging or ancillary devices, assign devices to lowest available line.
Features 53 Automatic Description You may enable this feature on your telephone to simplify call handling, avoid accidental lost calls, and assist call transfers. Operation To enable/disable: 1. Press [FEAT ]. 2. Dial [9] + [4]. During a telephone conversation: 1. Press a different line button. The first call is automatically placed on Exclusive Hold. Call Answer/Select Description Call Answer allows a user to place and retrieve calls ON and OFF of hold by simply pressing the HOLD button. Operation 1. Press [HOLD]. A currently connected call will be placed on hold. If there was a previously held call, this call is now connected. Exclusive Description When using the [FEAT] button and the [HOLD] button together, you may place an outside call on private hold. The held line will appear in use at other stations. Operation 1. Press [FEAT ] 2. Press [HOLD] Conditions †A CO line call will be placed on System Hold after the Exclusive Hold (programmable for up to 8 The Automatic Hold feature places a call on Exclusive Hold.