Vodavi Starplus 96ex Hybrid Key Telephone System Installation Manual

							SINGLE LINE TELEPHONE FEATURES 
Single Line telephones have access to most of the 
system and station features listed in the previous 
section, however, the additional features listed be- 
iow are unique to Single Line Telephones. (An APL 
and a Ring Generator in addition to SIB or OPXcards 
must be installed in the system for proper ,SLT 
operation) 
200.118 ACCOUNT CODE 
SLT stations may enter an account code, up to 12 
digits in length, to identify calls for billing/tracking 
purposes. The account code may be entered either 
before the call or during the call (the outside caller is 
placed on hold while the account code is entered if 
during the call.). The account code is recorded on 
the SMDR printout. Account codes are non-verified 
and can vary in length from 1 to 12 digits. 
200.119 AUTOMATIC LINE ACCESS 
SLT’s may have their station programmed to access 
a particular CO Line such as a private line or a line 
from a Group of CO lines upon going off-hook. This 
is useful in Centrex or PBX applications when station 
users have dedicated or individual lines. Outside 
line dial tone is received just by going off-hook, 
without the need to dial access codes. 
200.120 CALL FORWARD 
Single line telephones may direct intercom calls and 
transferred CO lines to be forwarded to another 
station. SLTs have access to all forwarding options 
that Key station user have: 
l ‘Call Forward - All Calls 
l Call Forward - No Answer [2] 
l Call Forward - Busy [3] 
0 Call Forward - BusyNo Answer [4] 
0 Call Forward - Off-Net [7’J 
0 Preset Call Forward 
200.121 CAMP ON 
A busy station can be notified that an outside line is 
on hold and waiting for them. The busy station is 
notified of this by a beep tone. Single line tele- 
phones can receive a camp on indication or initiate 
one by using an access code. 
200.122 CONFERENCE 
An SLT user can initiate a conference with an outside 
line and one other internal station. 
sTAFlPLUS@ 96EX 
Key Telephone System 
200.123 CONFERENCE /WITH PERSONAL 
PARK 
Single Line Telephones (SLT) can initiate a confer- 
ence between two outside (CO) calls. The Personal 
Park feature is used in conjunction with the SLT 
conference code to make this possible. A combina- 
tion of features are derived from these new dial 
codes (Personal Park, Flip/Flop, and Multi-line Con- 
ference). 
200.124 DIRECT OUTSIDE LINE ACCESS 
Single line telephones can access outside lines by 
dialing CO line group access codes 9 or 81-87. 
200.125 DIRECT OUTSIDE LINE RINGING 
Single line telephones can be set up to receive direct 
outside line ringing. SLTs may be programmed to 
receive incoming CO Ringing on more than one CO 
line. However, an SLT can answer only W call at 
a time. If a SLT is busy when a CO call rings in, no 
notification will be given to that SLT station. 
200.126 DIRECTED CALL PICK UP 
Tone ringing intercom calls, Initial Ringing CO calls 
and transferred outside line calls to specific stations 
can be picked up by single line telephones. For this 
type of pickup, the stations do not have to be in the 
same pickup group. 
200.127 DO NOT DISTURB 
Each telephone user can be allowed to place their 
phone in Do No Disturb. The user will receive error 
tone if they are not allowed this feature. They will 
also receive a wnfidence tone when lifting the hand- 
set to remind them they are in Do Not Disturb. The 
attendant can override a station in DND. 
200.128 GROUP CALL PICK UP 
Tone ringing intercom calls and transferred outside 
line calls can be picked up by single line telephones 
by dialing a special pickup code. The telephones 
must be in the same pickup group. 
200.129 INTERCOM CALLING 
Single line telephones can make and receive inter- 
wm calls. 
200.130 MESSAGE WAITING/CALL BACK 
Single Line Telephones calling a station that is busy, 
idle, or in Do Not Disturb can leave a message 
waiting indication to signal the station to call back. 
200.131 MESSAGE WAiTlNG INDICATION 
Industry standard message ,waiting single line tele- 
phones can have up to five (5) message waiting 
indications left for them, from other stations. The 
message waiting LED will flash at the called station. 
200-22 
Issue 1, June 1991  
						

							200.132 NIGHT SERVICE 
When outside lines are marked UNA and the system 
is placed into night service, a single line telephone 
can answer incoming calls on lines it does not nor- 
mally have access to by dialing [d [5]. An external 
ringing device must be provided. 
200.133 OFF-HOOK PREFERENCE 
SLT’s may have their station programmed to access 
a particular CO Line such as a private line or a line 
from a Group of CO lines upon going off-hook. This 
is useful in Centrex or PBX applications when station 
users have dedicated lines. Outside line dial tone is 
received just by going off-hook, without the need to 
dial access codes. 
200.134 PERSONAL PARK 
Single line telephones can be connected to two calls 
(Intercom or CO lines) at the same time and Yip/flop” 
between the two calls. This can be performed with 
originated or received calls. This feature is also 
used with SLT multi-line conference feature. 
200.13!5 QUEUING 
Single line telephones can be placed in a queue 
awaiting the first available outside line in a group to 
become available. 
200.136 STATION SPEED DIAL 
Each SLT user may program up to 20 individual 
speed dial numbers. Each speed dial number can 
be up to 24 digits in length. There are a total of 1280 
speed locations to be divided among all telephones. 
If single line telephones are to be allowed this fea- 
ture, an APL board must be installed. 
200.137 SYSTEM SPEED DIAL 
Each SLT user can be allowed access to system 
speed dial numbers on a programmable basis. If 
single line telephones are to be allowed this feature, 
an APL board must be installed. The last forty sys- 
tem speed numbers override toll restriction. 
200.138 TRANSFER 
Outside lines may be transferred by or to single line 
telephones. These transfers can be either an- 
nounced or unannounced. 
sTARPLUS@ 96EX Key Telephone System 
ATTENDANT FEATURES ’ 
200.139 ATTENDANT DISABLE OUTGOING 
ACCESS 
The first attendant can disable CO lines, preventing 
outgoing access to those lines. This is useful for 
removing a faufty line from service, or for reserving 
CO lines for important use. All stations that can 
normally make calls on the lines are affected, but 
incoming calls are not affected. A CO line may be 
disabled while it is being used; when the trunk be- 
comes idle, further outgoing access will be pre- 
vented. 
200.140 ATTENDANT OVERFLOW 
System programming allows the attendant station to 
be programmed so that if the attendant is busy or not 
there, the call will be automatically forwarded to 
another predetermined station, VM Group, Hunt 
Group or UCD group after a programmed period of 
time. (Refer to Call Forward, Station and Preset) 
200.141 ATTENDANT OVERRIDE 
Attendant stations may override a busy station or 
ring a station in DND. While busy, pressing the 
override key provides override tone and a five sec- 
ond delay before voice cut-through to the called 
party occurs, automatically placing any outside line 
call on Hold. The Attendant Cverride function may 
be programmed on to a flex button and can be 
enabled or disabled in programming. 
200.142 ATTENDANT POSITION 
The system identifies a maximum of three program- 
mable stations as attendants for line recalls and 
attendant features. The first programmed attendant 
can enter system date and time information as well 
as System Speed numbers from this position without 
entering the programming mode. The 96EX System 
is placed in Night Service by any programmed atten- 
dant pressing the NIGHT (DND) button. 
200.143 AITENDANT RECALL 
A held CO call left unattended by a station will recall 
the attendant(s) after a programmable period of time 
has elapsed. A recalling CO line flashes at a distinc- 
tive rate that identifies the orfginating station of the 
unanswered call. 
200.144 AUTOMATIC NIGHT MODE 
In addition to the attendants capability to place the 
system into and out of night mode manually, by 
pressing the Night key, an automatic night mode 
schedule has been added to the system. The auto- 
matic schedule is set in data base programming on 
a week day basis, including Saturday and Sunday. 
The Attendant can overrfde the automatic schedule 
by pressing the NIGHT (DND) button. 
Issue 1, June 1991 
200-23  
						

							200.145 INCOMING CO LINE OFF-NET FOR- 
WARD 
~110~s the first attendant to forward incoming CO 
zalls to an Off-Net location. The attendant must 
lave a direct appearance of the CO line to be 
!orwarded. Forwarding can be established on a per 
SO line group basis, or all CO lines may be simulta- 
,leously forwarded to an off-net location. 
200.146 TIME AND DATE PROGRAMMING 
This feature allows the frrst programmed attendant 
.o set the time and date without entering the pro- 
gramming mode. 
Al-l-ENDANT W/DSS/DLS FEATURES 
, 
200.147 AlTENDANT SEARCH 
allows a user to make a series of intercom calls 
Nithout hanging up the handset. An intercom con- 
section is switched to another station whenever a 
XS key is pressed. Pressing the next DSS key 
:erminates the previous intercom call. 
200.148 BUSY LAMP FIELD INDICATORS 
Each station key on the DSS console has a corre- 
sponding indicator which shows whether the station 
s idle or busy. The indicator is lit when the station 
is busy and unlit if the station is idle. A station in 
DND mode is shown by a flashing indicator. 
200.149 DIRECT STATION CALLING 
Enables the user to make an intercom voice call to 
any key telephone in the system. Permits you to 
automatically put an outside caller on hold and si- 
multaneously make an intercom call to an internal 
station. Also allows you to transfer an intercom call 
or outside call that is on hold to another station. 
200.150 MAPPING OPTIONS 
Each Attendant may have up to three (3) DSS/DLS 
terminals programmed to work with one attendant 
station. Each DSS terminal can be programmed in 
one of fiie ways: 
, 
MAP 1. CO lines l-24 appear in sequential 
order with the bottom 6 rows of buttons pro- 
grammed as the following features: UCD 
groups l-8, Call Park Zones, External & Internal 
Page Zones, Attendant Override, Release, and 
Account Code enter. 
@ 
MAP 2. Stations 100-147 appear in sequential 
order. 
. 
MAP 3. CO line buttons l-i 2 and stations 1 OO- 
123 appear in sequential order with the bottom 
3 rows of buttons programmed as the following 
features: Internal and External Page Zones, Call Park, UCD, Release, and Attendant Over- 
ride. 
. 
Map 4. Stations 148-195 appear in sequential 
order. 
0 
Map 5. CO lines l-40 appear in sequential order 
and the bottom 8 buttons are flexible. 
CO Line ringing on Map 1,3,4 is determined by CO 
Line Ringing Assignments. 
200.151 RELEASE KEY 
Allows the user to disconnect calls while off-hook, 
speeding up call handling time (MAP I ,3 only). 
DSS/DLS Console Map 1 
200-24 Issue 1, June 1991  
						

							sTARPLUS@ 96EX Kei Telephone System 
DSS/DLS Console Map 4 DSS/DLS Console Map 2 
DSS/DLS Console Map 5 
Issue 1, June 1991 200-25  
						

							SECTION 3Q0 
FEATURE OPERATION 
300.1 INTRODUCTION 
The Starplus 96EX System has a wide variety of 
features and flexible programming, allowing each 
telephone user to program higher telephone to meet 
hidher own individual needs. 
This section of the manual contains the operating 
instructions for key telephone and Single Line users 
and includes an illustration of the key telephone used 
in the Starpius 96EX system and description of the 
keys on the telephones and their functions. It is 
designed to provide step-by-step instructions for 
operating the key telephones and Single Line tele- 
phones in the system. Visual and audible cues which 
accompany the various steps in the operation of the 
features are also include 
Literature similar to these operating instructions has 
been prepared for use by the customer in the form 
of Station, SLT, and Attendant User’s Guides. 
300.2 KEY TELEPHONE STATION FEA- 
TURES 
Each 96EX key station provides the following keys, 
indicators and features: 
HANDSET AND SPEAKER are located at the left 
side of the front panel. A handset is provided to allow 
confidential conversation when desire Liiing the 
handset from its cradle (going off-hook) disengages 
the station’s built-in speaker. 
The speaker is located directly below the center 
portion of the handset. The station may be operated 
with the handset on-hook. men this occurs, audii 
is transmitted to the station user through the station’s 
speaker. 
SPD button provides you with access to speed dial- 
ing, save number redial and last number redial. This 
button is also used to access speed dial and flex 
button programming. 
FLASH button is used to terminate an outside call 
and restore dial tone without having to hang up the 
handset. it is also used to transfer calls behind a PBX 
or Centrex within those systems. 
HOLD button enables you to place an outside caller 
on hold. 
ON/OFF button enables you to make a telephone 
call without lifting the handset. It turns the telephone 
on and off when using the speakerphone. 
CONFERENCE (CONF) button is used to establish 
and build conference calls. TRANSFER (TRANS) button is used to transfer an 
outside call from one station to another. 
CALL FWD button allows you to forward your calls 
to another station. 
MESSAGE WAIT (MSG WAIT) button allows you to 
initiate a message waiting indication at stations that 
are busy, unattended, or in Do Not Disturb. Mes- 
sage Waiting Callback request left at your station will 
indicated by a flashing Msg Waft LED. 
FLEXIBLE BUTTONS are used to access idle out- 
side lines, provide DSS/BLF for internal stations, 
access speed dial number and activate features. 
These buttons are programmed by the individual 
station user. The default flex feature buttons are 
described below. 
CALL BACK (flex) button allows you to initiate an 
automatic call back request to another busy station. 
As soon as that station becomes idle, the station that 
left the call back request is signalled. A flex button 
must be assigned to use this feature. 
PiCK UP (flex) button allows you to pickup a tone 
ringing intercom call, transfened, incoming, or recall- 
ing outside line call to a specific unattended station 
either by group or directed call pick-up. 
MUTE (flex) button allows you to switch the built-in 
microphone on or off when using the speakerphone, 
or the handset microphone when using the handset. 
A flex button must be assigned to use this feature. 
LINE QUEUE (flex) button allows you to queue onto 
an outside line when all lines in a group are busy. 
Your station is placed in queue awaiting a line in the 
same group to become available. A flex button must 
be assigned to use this feature. 
DO NOT DISTURB (DND) (flex) button allows the 
user to place hitier telephone into a Do Not Disturb 
mode to eliminate incoming outside line ringing, 
intercom calls, transfers and paging an- 
nouncements. The station in DND can use the tele- 
phone to make normal outgoing calls. On Attendant 
stations, this button becomes the system Night 
Mode button. A flex button must be assigned to use 
this feature. 
CAMP-ON (flex) button enables you to alert a busy 
party that an outside line is on hold and waiting for 
them. A flex button must be assigned to use this 
feature. 
OUTSIDE CALLS are announced by a tone signal 
repeated every 3.2 seconds. The corresponding out- 
side line indicator will flash slowly. 
Issue 1, June 1991 
300-l  
						

							. 
=ARPLUS@ 96EX Key Telephone System 
INTERCOM CALLS can be tone ringing or voice 
announce If it is voice announced, the receiving 
station will receive 3 bursts of tone prior to the 
announcement. If it is a tone ringing call, the receiv- 
ing station will hear a tone ring every 2.4 seconds. 
Feature Buttons 
Figure 300-l Starplus 96EX Executive Key Telephone 
3OG2 Issue 1, June 1991  
						

							STARPLUS@96EX 
Key Telephone System 
Table 300-l Starplus 96EX System Numbering Plan 
100-l 95 Station Intercom Numbers 
280 Call Back (Flex Button Programming) 
281 
Pick Up 
282 Mute (Flex Button Programming) 
283 Line Queue (Flex Button Programming) 
284 Do Not Disturb 
(Flex Button Programming), 
Night Service (attendant stations) 
285 Camp-On (Flex Button Programming) 
286 Headset Mode 
287 BB 
Off-hook Preference Programming 
288 Attendant Override 
(Flex Button Programming) 
289 XXX 0 Turn BGM OFF at a phone box 
(1 st programmed Attendant) 
289 XXX 1 Turn BGM ON at a phone box 
(i st programmed Attendant) 
Executive Override 
295 Name in Display Programming 
CO Line Off-Net Forward 
(1 st programmed Attendant) 
297 89U UCD Calls in Queue Display 
Disable Outgoing CO Line Access 
391 SLT Conference W/ Personal Park 
392 
Personal Park 
5## XXX Tone Mode Ring Option 
590-597 Hunt Group Pilot Numbers l-8 
60 
Voice Mail enable MSG Wait 
61 Voice Mail cancel MSG Wait 
690-697 Voice Mail Group Pilot Numbers l-8 
74 
LCR Queue Cancel 
75 
Universal Night Answer 
76 
Trme & Date Programming 
(1 st programmed Attendant} 
77 
Background Music 
78ZZ 
Personalized Messages 
78 00 Clear Personalized Messages 
790-795 Call Park (system) 
80 
Account Code Enter 
81 
CO Line Group 1 (if LCR is enabled) 
82 
CO Line Group 2 
83 CO Line Group 3 
84 
CO Line Group 4 
85 
CO Line Group 5 
36 CO Line Group 6 
37 
CO Line Group 7 
38 
All CO line Groups (CO Line Off-Net 
Forward) 
390-897 UCD Group Pilot Numbers l-8 898 
UCD Available/Unavaifable 
9 LCR or CO Line Group 1 
(if LCR is disabled) 
0 Attendant 
(1 st programmed Attendant) 
‘I Internal Page Zone 1 
*2 
internal Page Zone 2 
l 3 Internal Page Zone 3 
l 4 
Internal Page Zone 4 
l 5 
Internal All Call Page 
l 6 External Page 
l 9 
Meet-Me-Page Answer 
l 0 All Call Page (Internal & External) 
#I SLT DND Enable / Disable 
#2 XXX SLT All Call Forward 
#22 XXX SLT No Answer - Call Forward 
#23 XXX SLT Busy - Call Forward 
#I24 XXX SLT Busy / No Answer - Call Forward 
#27YY 
SLT Off-Net - Call Forward 
TV2 
Ca!l forward cancel (all types) 
#3 w SLT Station Speed Dial Programming 
#4 
Message Wait enable 
#S Message Wait return 
#I6 SLT Group Call Pick-up 
##7 XXX SLT Directed Call Pick-up 
#79 c Calf Park Pickup (Key and SLT) 
##8 SLT Clear - Call Forward, DND, 
Personal Messages 
#9w SLT Speed Dial Access 
##o 
SLT Flash Command to CO Line 
#* 
SLT Camp-on (call wait) 
## 
SlT CO Line Queue 
[FWD]XXX Station Call Forward-All 
[FWD]2XXXStation No Answer-Call Forward 
[FWD]3XXXStation Busy-Call Forward 
[FWD]4XXXStation Busy/No Answer-Call forward 
[FWD]7 Station Off-Net Call forward 
[SPD] YY Speed Dial Access 
(00-19 Station) (20-99 System) 
[SPD] 
l Save Number Redial 
[SPD] #I Last Number Redial 
X+X = Intercom Station Numbers 
U = UCD Group Number l-8 
YY = Speed Dial Bin numbers 
C = Call Park Location O-5 
ZZ = Personalized Messages 
BB = Button Number  
						

							STARPLUS@ 96EX Key Telephone System 
SYSTFM AND STATION FEATURES 
300.3 ANSWERING AN OUTSIDE CALL 
A. Lift handset. 
B. Press slow flashing outside line button, or 
Loop button. (If your telephone is pro- 
grammed with Preferred Line Answer, you 
may answer an outside line by lifting the 
handset.) 
300.4 PLACING AN OUTSIDE CALL ON 
HOLD 
A. If your system is programmed for Exclusive 
Hold Preference, press HOLD button once 
for Exclusive Hold and twice for System Hold. 
B. If your system is programmed for System 
Hold Preference, press HOLD button once 
for System Hold and twice for Exclusive Hold. 
300.5 ANSWERING A RECALL 
When an outside line has remained on hold for an 
extended period of time, you will be reminded with 
a recalling ring. 
A. Press outside line, Loop or Pool button flash- 
ing at very fast rate. 
B. Lift handset to converse. 
300.6 ACCOUNT CODES 
When connected to an outside line call: 
A. 
B. 
C. 
D. Press pm-programmed account code button 
(Refer to Programming Flexible Buttons). 
Dial account code up to 12 digits. (The other 
party will not hear the dgits being dialed). 
If account code is less than 12 digits, an r] 
must be entered to return to the call. 
If account codes are forced the account code 
must be entered prior to dialing the outside 
number. 
300.7 
DISABLE OUTGOING CO LINE AC- 
CESS 
The First Attendant station can disable CO lines, 
preventing outgoing CO calls. 
A. Lift handset or press ON/OFF button. 
B. Dial [298]. Confirmation fone is heard 
C. Depress the line button(s) of the CO Line(s) 
to be disable Confirmation tone is heard and 
the CO Line Button LED is flashing. 
To re-activate the CO Line(s), repeat the steps 
followed to disable it. 300.8 PLACING AN OUTSIDE CALL (Auto- 
matic Line Selection) 
A. Press outside line or Pool button. ON/OFF 
button LED will light and dial tone will be 
heard. 
B. Dial desired party. 
C. When called party answers, lift handset to 
converse or use speakerphone. 
Station user may also dial the individual trunk 
group access code to access an outside line. 
300.9 BACKGROUND MUSIC (Optional) 
A. Dial [77j on the dial pad, or press the pre-pro- 
grammed flex button. (music is heard) 
B. Dial [77l, or press the pre-programmed flex 
button again, and music is discontinue. 
C. When you pick up the handset or press the 
ON/OFF button, music is discontinued auto- 
matically. 
300.10 AUTOMATIC SELECTION 
Pressing an outside line button, Loop or Pool 
button; a Speed button; a Station button; or dialing 
a number in the Starplus 96EX Numbering Plan 
will automatically activate the speakerphone and 
light the ON/OFF button, if your keyset is pro- 
grammed as a speakerphone. 
300.11 CALL BACK 
If you dial a telephone that is busy or in DND and 
want to activate Call Back: 
A. 
B. 
C. 
D. Press pm-programmed CALL BACK button. 
(Refer to flex button programming.) 
Hang up. 
When busy station hangs up, you will be 
signaled. 
Arswer call; station you called will then be 
signaled. (If your station is busy when sig- 
naled, an automatic MSG WAIT will be 
placed at your phone.) 
Only one Call Back request can be left at a station; 
the second request will be converted to a message 
wail call back request. A flex button must be 
programmed for this feature to operate. 
300.12 CALL FORWARD: STATION 
A. Cal1 Foward - All Calls 
If you have been given the ability to forward your 
calls: 
A. Lii handset or press ON/OFF button. 
B. Press CALL FWD button. 
C. Press station key or dial intercom number 
where calls are to be forwarded, including 
300-4 
Issue 1, June 1991  
						

							UCD, Voice Mail, and Hunt group pilot num- 
bers. 
D. Replace the handset or press the ON/OFF 
button. 
Line Queue, Call back requests, message wait 
requests, and pre-selected messages are can- 
celled when a station activates tail forward. Call 
back requests are not allowed at a station where 
a call is forwarded. CO Line calls can be trans- 
ferred by the receiving station back to the original 
forwarded station. A station in the call fonvard 
mode may still make outgoing calls. 
To Remove Call Forwarding: 
A. Lift handset or press ON/OFF button. 
B. Press CALL FWD button. 
C. Hang up. 
B. 
Call Forward - Busy 
If you have been given the ability to forward your 
calls: 
A. Lift the handset or press ON/OFF button. 
B. Press CALL FWD button. 
C. Dial the Call Foward Busy code [3] on the 
dial pad. 
D. Dial the 3-digit extension number where calls 
are to be forwarded. Confirmation tone will 
be heard. 
To cancel Call Forwarding: 
A. Lift the handset or press the ON/OFF button. 
B. Press the CALL FWD button. 
C. Call Fomard - No Answer 
If you have been given the abilew to forward your 
calls: 
A 
B. 
C. 
D. Lift the handset or press ON/OFF button. 
Press CALL FWD button. 
Dial the Call Forward No Answer code [2] on 
the dial pad. 
Dial the 3-digit extension number where calls 
are to be forwarded. Confimation tone will 
be heard. 
To cancel Call Forwarding: 
A. Lift the handset or press the ON/OFF button. 
B. Press the CALL FWD button. 
D. Call Foward - Busy/No Answer 
If you have been given the ability to forward your 
calls: 
A. Lift the handset or press ON/OFF button. 
B. Press CALL FWD button. 
C. Dial the Call Forward Busy/No Answer code 
[4] on the dial pad. D. Dial the 3-digit extension number where calls 
are to be forwarded. Confirmation tone will 
be heard. 
To cancel Call Forwarding: 
A. Lift the handset or press the ON/OFF button. 
B. Press the CALL FWD button. 
E. Call Forward - Off-Net (via speed dial) 
In a speed dial bin, store the number of the off-net 
location where calls are to be forwarded. Follow 
instructions provided for storing station or system 
speed dial numbers. 
Allows stations to forward intercom and trans- 
ferred CO calls to an off-net location. 
A. Lift handset or press ON/OFF button. 
B. Press CALL FWD button. 
C. Dial [7j. Then dial the speed bin number that 
contains the number where calls are to be 
forwarded, 
or 
D. Press the preprogrammed button for the 
speed bin. 
E. Confrn-nation tone is heard. CALL FWD but- 
ton LED is flashing. 
Line Queue, Call back requests, message wait 
requests, and pm-selected messages are can- 
celled when a station activates call forward. Call 
back requests are not allowed at a station where 
a call is forwarded. CO Line calls can be trans- 
ferred by the receiving. station back to the original 
forwarded station. A station in the call forward 
mode may still make outgoing calls. 
Canceling Off-Net Forwarding 
A. Lift handset or press ON/OFF button. 
B. Press CALL FWD button. CALL FWD button 
LED is extinguished. 
F. Call Forward - UCD Groups 
If you have been given the ability to forward your 
calls: 
A. Lift the handset or press ON/OFF button. 
B. Press CALL FWD button. 
C. Dial the desired code: 
[2] = no answer calls 
[3] = busy calls 
[4] = busy and no answer calls. 
NOTE: Skip step C. for immediate forwarding. 
D. Dial the 3-digit UCD group pilot number (890- 
897) for the group (l-8) where calls are to be 
forwarded. Confirmation tone will be heard. 
Issue 1, June 1991 300-5  
						

							sTARPLUS@ 96EX Key Telephone System 
To cancel Call Forwarding: 
A. Lift the handset or press the ON/OFF button. 
B. Press the CALL PWD button. 
G. Call Forward - Voice Mail Groups 
Intercom and Transferred CO callers may be 
routed directly to your mail box by forwarding your 
phone to a voice mail group. Callers will then be 
greeted by your personal voice mail greeting if 
available. 
If you have been given the ability to forward your 
calls: 
A. 
B. 
C. Lift the handset or press ON/OFF button. 
Press CALL FWD button. 
Dial the desired code: 
[2] = no answer calls 
[3] = busy calls 
[4] = busy and no answer calls. 
NOTE: Skip this step for immediate forwarding. 
D. Dial the 3-digit Voice Mail group pilot number 
(690-697) for the group (l-8) where calls are 
to be forwarded. Confirmation tone will be 
heard. 
To cancel Call Forwarding: 
A. Lift the handset or press the ON/OFF button. 
B. Press the CALL FWD button. 
H. Call Foward - Hunt Groups 
If you have been given the ability to forward your 
calls: 
A. Lift the handset or press ON/OFF button. 
B. Press CALL FWD button. 
C. Dial the desired code: 
[2] = no answer calls 
[3] = busy calls 
[4] = busy and no answer calls. 
NOTE: Skip this step for immediate forwarding. 
D. Dial the 3-digit Hunt group pilot number (590- 
597) for the group (i -8) where calls are to be 
forwarded. Confirmation tone will be heard. 
To cancel Call Fonvarding: 
A. Lift the handset or press the ON/OFF button. 
B. Press the CALL FWD button. 
300.13 CALL FORWARD: PRESET 
If a CO Line fowarded by Preset Call Forward 
encounters a manually forwarded station (Call 
Forward - Station), or a station in DND, then the 
incoming CO Line will bypass that station and 
forward to the next in the chain. If that station is 
the last in the chain, then the call will not forward any further and will continue to ring at that station 
until answered or terminate. 
300.14 CALL FORWARD: CO LlNES 
A. Incoming CO Lines Off-Net (via speed 
dial) 
Allows the first attendant station to forward incom- 
ing CO calls to an off-net location. 
In a speed dial bin, store the number of the off-net 
location where calls are to be forwarded. Follow 
instructions provided for storing station or system 
speed dial numbers. 
A. Dial [296]. 
B. Dial the CO group access code for the CO 
Line group to be forwarded. 
81&O Group 1 
82=CO Group 2 
83=CO Group 3 
84&O Group 4 
85=CO Group 5 
86=CO Group 6 
87=CO Group 7 
88=All CO Line 
C. Dial the speed bin number that contains the 
number where calls are to be forwarded or 
press the programmed button for the speed 
bin. Confirmation tone is heard. 
Canceling Off-Net Fonvarding 
A. Dial [296]. 
B. Dial the CO group access code. 
C. Dial [#]. Confirmation tone is heard 
300.15 CALLING STATlON TONE MODE 
OPTION 
Allows a calling station to override a called stations 
H or P intercom switch settings. 
When placing a call to a station and Tone ringing 
is desired: 
A. Dial [5##]. 
B. Dial 3digit station extension or press DSS 
button of desired station. (call tone rings sta- 
tion). 
300.16 CALL PARK 
To place an outside call on hold and consult with, 
page, or call an internal party an&or transfer the 
outside call. 
While connected to an outside line: 
A. Press TRANS button. The caller is put on 
Exclusive hold. ’ 
B. Dial parking location (790 to 795). Hear con- 
firmation tone. 
306-6 Issue 1, June 1991