Vodavi Starplus 96ex Hybrid Key Telephone System Installation Manual

							STARPLUS@ 96EX Key Telephone System 
LIST OF FIGURES 
SECTION 100 INTRODUCTION 
SECTION 200 FEATURE DESCRIPTION 
Figure 200-l SP 96EX Default Mapping . . . . . . . . . . . . . . . . . . . . . . . . . . -200-l 1 
SECTION 300 FEATURE OPERATION 
Figure 300-l Starplus 96EX Executive Key Telephone . . . . . . . . . . . . . . . .300-2 
SECTION 400 GENERAL DESCRIPTION 
Figure 400-l Starplus 96EX System Block Diagram ................. .400-2 
Figure 400-2 STARPLUS@ Station Instruments ....................... .400-5 
SECTION 500 INSTALLATION 
SECTION 600 
SECTION 610 
SECTION 620 
SECTION 630 
Figure 500-l Mounting Arrangements 
............................ .500-2 
Fgure 500-2 Mounting Dimensions ...... .1. 
..................... .500-3 
Figure 500-3 Basic KSU and Expansion KSU ...................... .500-4 
Figure 500-4 Ext. Power Housing2 (EPS2) & Power Supply ........... .500-6 
Figure 500-5 Tone Emitter on BC Card ........................... .500-7 
Figure 500-6 Typical Battery Interconnection Layout ................. .500-8 
Figure 500-7 DC/DC Converter Unit (DC/DC) 
...................... -500-g 
Figure 500-8 Central Processing Board (CPB) ...................... -500-l 0 
Figure 500-9 Central Office Interface Board (COB) .................. -500-l 2 
Figure 500-l 0 Amplified CO Interface Board (COA) .................. .500-l 4 
Figure 500-l 1 Key Station Interface Board (KIB) .................... .500-l 5 
Figure 500-l 2 Power Failure Transfer Circuit (PFIJ .................. -500-l 8 
Figure 500-13 Station Modular Block Wiring ........................ .500-20 
Figure 500-14 SP 96EX Key Telephone Wall Mounting ............... .500-22 
Figure 500-15 Application Board (APL) 
........................... .500-24 
Figure 500-l 6 Application Board Connections ...................... .500-25 
Figure 500-l 7 Application Board Modular Connections ............... .500-26 
Figure 500-18 CO and SLT RAN Connections ...................... .500-27 
Figure 500-19 RSM Baud Rate Selection 
.......................... .500-29 
Figure 500-20 RS-232C Connections ............................. .500-30 
Figure 500-21 Installing the Expansion KSU ....................... .500-32 
CUSTOMER DATA BASE PROGRAMMING 
Figure 600-I Data Terminal Program Codes Cross Reference . . . . . . . . . -600-2 
Figure 600-2 SP 96EX Default Button Mapping . . . . . . . . . . . . . . . . . . . . . .600-3 
SYSTEM PARAMETERS PROGRAMMING 
CO LINE ATTRIBUTES PROGRAMMING 
STATION AlTRIBUTES PROGRAMMING 
Figure 630-l DSS Console Maps l-3 Button Assignment ............. .630-6 
Figure 630-2 DSS Console Maps 4 & 5 Button Assignment ............ .630-7 
X Issue 1, June 1991  
						

							SECTION 640 
SECTION 650 
SECTION 660 
SECTION 700 
SECTION 800 
APPENDIX A 
APPENDIX B 
APPENDIX C EXCEPTION TABLES PROGRAMMING 
- 
LEAST COST ROUTING PROGRAMMING 
SYSTEM DATA BASE PRINTOUTS 
Figure 660-2 DB Printout of CO Line Attributes 
..................... 660-l 1 
Figure 660-3 DB Printout of Station Attributes 
...................... 660-13 
Figure 660-4 DB Printout of Exception Tables ...................... 660-l 5 
Figure 660-5 DB Printout of System Speed Numbers ................. 660-l 7 
Figure 660-6 DB Printout of LCR Default 
.......................... 660-19 
SYSTEM CHECKOUT 
MAINTENANCE AND TROUBLESHOOTING 
Figure 800-l Remote Maintenance Help Menu 
...................... 800-7 
Figure 800-2 Staqhs 96EX Configuration with/LCR ................. 800-8 
Figure 800-3 CO Line Configuration Printout 
....................... 800-9 
Figure 800-4 Station Configuration Printout ........................ 800-10 
Figure 800-5 APL Configuration Printout ........................... 800-l 1 
Figure 800-6 Event Trace as it appears on 
Dispiay ................... 800-14 
CUSTOMER DATABASE PROGRAMMING 
STARPLUS 96EX PART NUMBERS 
AEC The MessengerTM 212 Plus 
Figure C-l SLT to AEC Connections 
............................. C-2 
FigureC-2 ACT8Cond.to6Cond.RANLineCord ................. C-3 
Figure C-3 COB to AEC Connections 
............................ C4 
Issue 1, June 1991 xi  
						

							sTAQPLUS@ 96EX Key Telephone System 
LlST OF TABLES 
SECTION 100 INTRODUCTION 
SECTION 200 FEATURE DESCRIPTION 
Table 200-l Alphabetical Feature index . . . . . . . . . . . . . . . . . . . . . . . . . . . .200-2 
SECTION 300 FEATURE OPERATION 
Table 300-j Starplus 96EX System Numbering Plan 
................. .300-3 
Table 300-2 Button Programming Codes 
.......................... .300-l 0 
Table 300-3 Entered Digits to Letters Conversion Chart .............. .300-l 3 
Table 300-4 Entered Digits to Letters Conversion Chart .............. .300-19 
Table 31 O-l 96EX LCD Displays 
................................ .310-l 
4 SECTION 400 GENERAL DESCRIPTION 
Table 400-I System Capacity 
................................... .400-7 
Table 400-2 Electrical Specifications 
.............................. .400-8 
Table 400-3 Environmental Specifications ......................... .400-9 
Table400-4LoopLimits 
...................................... ..400- 9 
Table 4005 Dialing Specifications 
............................... .400-9 
Table 400-6 FCC Registration Numbers 
........................... -400-g 
Table 400-7 Dimensions and Weight 
............................. .400-l 0 
Table 400-8 Miscellaneous Specifications 
......................... .400-l 0 
Table 400-9 Key Telephone Audible Signals 
....................... .400-l 1 
Table 400-l 0 DS!S/BLF Button Visual Indicators .................... .400-l 2 
Table 400-i 1 CO Line Button Visual Indicators 
..................... .400-l 2 
Table 400-l 2 Function Button Visual Indicators ..................... .400-l 3 
Table 400-l 3 Single Line Telephone Audible Signals 
................ .400-l 4 
Table 400-i 4 Ring Gen./Message Wait (RG) Specifications ........... .400-l 4 
Table 400-i 5 OPX Telephone Audible Signals ...................... .400-l 5 
Table 400-l 6 Mean Time Between Failures (MTBF) 
................. .400-l 6 
SECTION 500 INSTALLATION 
Table 500-l Battery Back Up Duration 
............................ .500-7 
Table 500-2 Battery Recharge Time 
.............................. .500-7 
Table 500-3 P-l Connecting Block 
............................... .500-l 3 
Table 5004 P-2 Connecting Block 
............................... .500-l 3 
Table 500-5 Station Connecting Block (KIB) 
........................ .500-l 6 
Table 500-6 Power Failure Transfer Unit Connections(PFT) ........... .500-l 7 
Table 500-7 Station Connecting Block (SLT) 
....................... .500-l 7 
Table 500-8 OPX Station Connecting Block (OPX) .................. .500-21 
Table 500-9 SMDR Printout 
.................................... .500-31 
SECTION 600 CUSTOMER DATA BASE PROGRAMMING 
Table 600-l Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .600* 
SECTION 610 SYSTEM PARAMETERS PROGRAMMING 
Table 610-l Hook Switch Activii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .610-18 
SECTION 620 CO LINE AlTRIBUTES PROGRAMMING 
Table 620-l Class of Setice (COS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .620-5 
xii 
Issue 1, June 1991  
						

							STARPLUS@ 96EX Key Telephone System 
SECTION 630 
SECTION 640 
SECTION 650 STATION ATTRIBUTES PROGRAMMING 
Table 630-l Flexible Button Display Designations . . . . . . . . . . . . . . .: . . . 630-12 
EXCEPTION TABLES PROGRAMMING 
Table 640-l Class of Service (COS) . . . . . . . . . , . . . . . . . . . . . . . . . . . . . . 640-l 
Table 640-2 Allow/Deny Toll Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 640-2 
LEAST COST ROUTING PROGRAMMING 
Table 650-l LCR Class of Service Table . . . . . . . . . . . . . . . . . . . . . . . . . . 650-5 
Table 650-2 Daily Start Time & Weekly Schedule Tables . . . . . . . . . . . . . . 650-7 
Table 650-3 Examples: Daily & Wkly Start Time Tables . . . . . . . . . . . . . . . 650-8 
SYSTEM DATA BASE PRINTOUTS  SECTION 660 
SECTION 700 
SECTION 800 
APPENDIX A 
APPENDIX B 
APPENDIX C SYSTEM CHECKOUT 
MAINTENANCE AND TROUBLESHOOTING 
Table 800-I Central Processing Board (CPB) ....................... 800-l 
Table 800-2 DC/DC Converter Unit (DC/DC) ....................... 800-2 
Table 800-3 Battery Charging Board (BC) .......................... 800-2 
Table 800-4 Key Station Interface Board (KIB) ...................... 800-3 
Table 800-5 Central Office Interface Board (COB) ................... 800-3 
Table 800-6 Single Line Interface Board (SIB) ...................... 800-4 
Table 800-7 SLT Ring Generator (FIG) and M/W Power Supply ......... 800-4 
Table 800-8 Application Board (APL) ............................. 800-4 
Table 800-9 Single Line Receiver/Sender Unit (SLU) ................. 800-5 
Table 800-l 0 RS-232C Module (RSM) ............................ 800-5 
Table 800-l 1 Power Failure Transfer Unit (PFT) .................... 800-5 
Table 800-l 2 Amplified Conference Board (COA) ................... 800-6 
Table 800-I 3 Off-Premise Extension Board (OPX) ................... 800-6 
CUSTOMER DATABASE PROGRAMMING 
Appendix A-l System Parameters ............................... 
A-i 
Appendix A-2 UCD and Hunt Group Parameters .................... A-3 
Appendix A-3 Voice Mail Group Parameters ........................ A-4 
Appendii A-4 CO Line Programming (Flash 40) ...................... A-5 
Appendix A-5 CO Line Ringing Assignment Chart ................... A-7 
Appendix A-6 Station Programming (Flash 50) ...................... A-8 
Appendix A-7 Button Assignment Chart (Flash 50) ................... A-9 
Appendii A-8 System Speed Dial Numbers ........................ A-l 1 
Appendix A-9 Exception Tables (Flash 60) ......................... A-13 
Appendix A-i 0 Least Cost Routing (Flash 61) ...................... A-15 
Appendii A-i 1 Route List Table ................................. 
A-l 6 
Appendix A-l 2 Insert/Delete Tables .............................. A-20 
Appendix A-l 3 3-Digit Route List Table ........................... A-22 
Appendii A-14 6-Digit Office Code Table .......................... A-23 
STARPLUS 96EX PART NUMBERS 
Appendix B-l Starplus 96EX Component List ....................... B-1 
AEC The MessengerTM 212 Plus ’ 
Issue 1, June 1991 . . . 
XIII  
						

							1 i ISSUE 
1 
1 
DATE 
CHANGE 
June 1991 f%st Draft 
March 1992 Miscellaneous Update to manual. 
Techfact Notice #025 Issued 3/2/92 with corrected pages. 
sTARPLUS@ 96EX ISSUE CONTROL SHEET 
xiv  
						

							SECTION 100 
INTRODUCTION 
100.-l PURPOSE 
This manual provides the information necessary to 
program, install, operate and maintain the Starplus 
96EX Hybrid Key Telephone System. 
100.2 
REGULATORY INFORMATION (USA) 
The Federal Communications Commission (FCC) 
has established rules which allow the direct connec- 
tion of the Starplus 96EX Key Telephone System to 
the telephone network. Certain actions must be 
undertaken or understood before the connection of 
customer provided equipment is completed. 
A. 
B. 
C. Telephone Company Notification 
Before connecting the Starplus 96EX Hybrid 
Key Telephone System to the telephone net- 
work, the local serving telephone company 
must be given advance notice of intention to 
use customer provided equipment and pro- 
vided with the following infon-nation: 
l The telephone numbers to be connected to 
the system. 
0 The FCC Registration Number located on 
the Key Service Unit (KSU): 
DLP82V-17568-MF-E 
l If no Key Telephones are programmed to 
have a pooled group button, use the following 
FCC Registration Number: 
DLP82V-17567-KF-E 
l The Ringer Equivalence Number also lo- 
cated on the KSU: 0.5B 
l The Universal System Ordering Code 
(USOC) jack required for direct interconnec- 
tion with the telephone network: RJ21 X 
Incidence of Ham 
If the telephone company determines that the 
customer provided equipment is faulty and pos- 
sibly causing harm or interruption to the tele- 
phone network, it should be disconnected until 
repairs can be made. If this is not done, the 
telephone company may temporarily discon- 
nect service. 
Changes in Service 
The local telephone company may make 
changes in its communications facilities or pro- 
cedures. If these changes should affect the use 
of the Starplus 96EX or compatibility with the D. 
E. 
F. 
G. network, the telephone company must give 
w&ten notice to the user to allow uninterrupted 
service. 
Maintenance Limitations 
Maintenance on the 96EX Hybrid Key Tele- 
phone System is to be performed only by the 
manufacturer or its authorized agent. The user 
may not make any changes and/or repairs ex- 
cept as specifically noted in this manual. If 
unauthorized alterations or repairs are made, 
any remaining warranty may be voided. 
Notice of Compliance 
The 96EX Hybrid Key Telephone System com- 
plies with rules regarding radiation and radio 
frequency emissions by Ciass A computing de- 
vices. In accordance with FCC Standard 15 
(Subpari J), the following information must be 
supplied to the end user: 
‘This equipment generates and uses RF 
energy and if not installed and used in 
accordance with the Instruction Manual, 
may cause interference to Radio Commu- 
nications. It has been tested and found to 
comply with the limits for a Class A com- 
puting device, pursuant to Subpart J of 
Part 15 of the FCC Rules, which are de- 
signed to provide reasonable protection 
against such interference, when operated 
in a commercial environment. Operation 
of this equipment in a residential area is 
likely to cause interference, in which case 
the user, at his own expense, will be re- 
quired to take whatever measures may be 
required to correct the interference.” 
Hearing Aid Compatibility 
All Staplus 96EX Key Telephones are Hearing 
Aid Compatible, asdefined in Section 68.316 
of Part 68 FCC Rules and Regulations 
OPX Circuit 
The Starplus 96EX Key Telephone System may be 
equipped with single line,OPX boards which provide 
four (4) 48 volt FCC registered 2500- type single 
line interface ports. 
Issue 1, June 1991 
loo-l  
						

							l 
l 
100.3 
l 
Each OPX port when used to support an 
off-premise extension requires an OLl3C 
network circuit. 
An FCC registered interface such as a 
RJ2lX is also required to connect to the 
public network. 
REGULATORY INFORMATION (CA- 
NADIAN) 
Department of Communications (DOC) 
Certification Number: 676 2799A 
Load Number: 19 
Standard Connector: CA2lA 
Canadian Standards Association (CSA) 
File Number: LR57228 
A. Notice 
The Canadian Department of Communications’ 
label identifies certified equipment. This certi- 
fication means that the equipment meets cer- 
tain telecommunications network protective, 
operational and safety requirements. This De- 
partment does not guarantee the equipment will 
operate to the user’s satisfaction. 
Before installing this equipment, users should 
ensure that it is permissible to be connected to 
the facilities of the local telecommunications 
company. The equipment must also be in- 
stalled using an acceptable method of connec- 
* tion. 
In some cases, the company’s inside 
wiring associated with single line individual 
service may be extended by means of a certi- 
fied connector assembly (telephone extension 
cord). The customer should be aware that 
compliance wfth the above condition may not 
prevent degradation of service in some situ- 
ations. 
Repairs to certified equipment should be made 
by an authorized Canadian maintenance facility 
designated by the supplier. Any repairs or al- 
terations made by the user to this equipment, 
or equipment malfunctions, may give the tele- 
communications company cause to request the 
user to disconnect the equipment. 
Users should ensure for their own protection 
that the electriial ground connections of the 
power utility, telephone lines and internal me- 
tallic water pipe system, if present, are con- 
nected together. This precaution may be 
particularly important in rural areas. B. 
C. 
D. Users should not attempt to make such 
connections themselves, but should con- 
tact the appropriate electric inspection 
authority, or electrician, as appropriate. 
Explanation of had Number 
The Load Number (LN) assigned to each termi- 
nal device denotes the percentage of the total 
load to be connected to a telephone loop which 
is used by the device to prevent overloading. 
The termination on a loop may wnsist of any 
wmbination of devices subject only to the re- 
quirement that the total of the load numbers of 
all the devices does not exceed 100. 
Maintenance Limitations 
Maintenance on the Starplus 96EX Hybrid Key 
Telephone System is to be performed only by 
the manufacturer or its authorized agent. The 
user may not make any changes and/or repairs 
except as specifically noted in this manual. If 
unauthorized alterations or repairs are made, 
any remaining warranty may be voided. 
Notice of Compliance 
The Starplus 96EX Hybrid Key Telephone Sys- 
tem complies with Class A or Class B limits of 
the Canadian Radio Interference Regulations. 
In accordance with FCC Standard 15 (Subpart 
J), the following infomation must be supplied 
to the end user: 
“This equipment generates and uses RF 
energy and if not installed an used in ac- 
wrdance with the Instruction Manual, may 
cause interference to Radio Communica- 
tions. lt has been tested and found to 
comply with the limits for a Class A or 
Class B wmputing device, pursuant to 
Subpart J or Part 15 of the FCC Rules, 
which are designed to provide reasonable 
protection against such interference, 
when operated in a commercial environ- 
ment. Operation of this equipment in a 
residential area is likely to cause interfer- 
ence, in which case the user, at his own 
expense, will be required to take whatever 
measures may be required to wrrect the 
interference.” 
100-2 
Issue 1, June 1991  
						

							sTARPLUS@ 96EX Key Telephone System 
E. OPX Circuit 
The Starplus 96EX Key Telephone Systems 
may be equipped with single line OPX boards 
which provide four (4) 46 volt registered 2500- 
type single line interface ports. 
0 A DOG registered interface such as a CA2lA 
is also required to connect to the public net- 
work. 
100.4 
UUCSA SAFETY COMPLIANCE 
The Starplus 96EX Hybrid Key Telephone System 
has met all safety requirements and was found be in 
compliance with the United Laboratories (UL) 1459 
Second Ediiion and Canadian Standards Associa- 
tion (CSA) CS-03 Standard. The Starplus 96EX is 
authorized to bear the UL and CSA marks. 
Issue 1, June 1991 loo-3  
						

							E. OPX Circuit 
The Star-plus 96EX Key Telephone Systems 
may be equipped with single line OPX boards 
which provide four (4) 46 volt registered 2500- 
type single line interface ports. . 
0 A DOC registered interface such as a CA2iA 
is also required to connect to the public net- 
work. 
100.4 
UUCSA SAFETY COMPLIANCE 
The Starplus 96EX Hybrid Key Telephone System 
has met ail safety requirements and was found be in 
compliance with the United Laboratories (UL) 1459 
Second Edition and Canadian Standards Associa- 
tion (CSA) CS-03 Standard. The Starplus 96EX is 
authorized to bear the UL and CSA marks.  
						

							S-r-m’Lus@ 96EX 
SECTION 200 
Key Telephone System 
FEATURE DESCRIPTION 
The features of the Starplus 96EX Hybrid Key Tele- 
phone System are listed and described below in 
alphabetical order. An abbreviated feature index is 
provided in Table 200-l. 
SYSTEM AND STATION FEATURES 
200.1 ACCOUNT CODES 
An account code is the last field within Station Mes- 
sage Detail Recording (SMDR), that provides the 
ability to track specific calls by entering a non-veri- 
fred, variable length (up to 12 digits) identifier. The 
use of forced Account Codes is optional, offered on 
a system wide basis. 
200.2 AMPLIFIED CENTRAL OFFICE 
BOARD 
The Amplified Central Office Board (COA) is an 
optional card that is installed in place of the standard 
COB. It enhances audio levels and is recommended 
for DISA and multi-line conference applications. 
200.3 AlTENDANT RECALL 
When a line has been left on hold for a programma- 
ble period of time, the station placing that line on hold 
will be recalled. If that station fails to answer the 
recall, the call will be recalled to the attendant(s) for 
handling. There can be three attendants per sys- 
tem-Transferred, Parked and Camp-on recalls will 
also recall the Attendant. 
200.4 AUTOMATIC LINE ACCESS 
Each station, key or SLT, may have their phone 
programmed to access a particular CO Line such as 
a private line or a line from a Group of CO lines upon 
going off-hook. This is useful in Centrex or PBX 
applications when station users have dedicated or 
individual lines. Outside line dial tone is received 
just by going off-hook, without the need to dial an 
access code. 
200.5 AUTOMATIC NIGHT SERVICE 
The system may optionally be programmed to go 
into and out-of night service automatically. This 
method does not require the attendant to activate or 
deactivate night service on a daily basis. The auto- 
matic night service is enabled and disabled on a 
programmable daily schedule including Saturday 
and Sunday schedules. A time can be set to enable 
Night Service and to Disable Night Service on a per 
day basis. 200.6 AUTOMATIC PAUSE INSERTION 
WITH SPEED DIAL 
If a flash command is placed into system speed dial 
numbers, station speed dial numbers, save number 
redial or last number redial, a pause will automat- 
ically be inserted after the flash. A pause will also be 
automatically inserted after a PBX dialing code has 
been used. 
200.7 AUTOMATIC PRIVACY 
Priiacy is automatically provided on all calls. If one 
station is conversing, another station cannot intrude 
on that line. The Automatic Privacy feature can be 
disabled, allowing another station to join in on exist- 
ing CO line conversations. 
200.8 AUTOMATIC SELECTION 
The user can select an outside line, intercom station, 
speed dial button, or dial a feature and automatically 
place the phone in the dialing mode without pressing 
the ON/OFF button or lifting the handset. 
200.9 BACKGROUND MUSIC 
Each key telephone user may receive music over 
their speaker when an optional music source is 
connected to the system. This feature can be al- 
lowed or denied on a system-wide basis by program- 
ming. 
200.10 BASIC KEYSET COMPATIBILITY 
The Starplus Basic Electronic Telephone will oper- 
ate on the Starplus 96EX Hybrid Key Telephone 
System. The Starplus Basic keyset is a fully modular 
instrument with 8 fiied feature/function buttons and 
6 buttons that can be flexibly assigned as 
CO/PBX/Centrex lines, Station DSS, or fea- 
ture/function buttons. This telephone features on- 
hook dialing and Call Announce, lnterwm, two (2) 
Volume Controls, a Personal Directory, and a 12 key 
“DTMF” dial pad. 
NOTE: Full speakerphone operation or Call An- 
nounce with hanakfree reply on intercom are not 
provided with the 8asic Key Telephone. 
200.11 BAl-lERY BACK-UP (MEMORY) 
A long-life lithium battery is located on the Central 
Processing Board (CPB) to protect system memory 
in case of wmmercial’power outage or the system 
power being turned off for a period of time. Battery 
Back-up Memory retains all system features includ- 
Issue 1, June 1991 200-l