Vodavi Starplus 96ex Hybrid Key Telephone System Installation Manual
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wARPLUS@ 96EX Key Telephone System 610.3 TRANSFER RECALL TIMER Programming Steps if this timer is to be changed: A. Press FLASH and dial 1031. The following mes- sage is shown on the display phone: B. Enter three digits on the dial pad. C. Press HOLD button. Display will now update. 610.4 PRESET FORWARD TIMER Programming Steps lf this timer is to be changed: A. Press FLASH and dial [04]. The following mes- sage is shown on the display phone: B. Enter two digits on the dial pad. C. Press HOLD button. Display will now update. Description Determines amount of time a transferred call rings at the station receiving the transfer before it recalls the station making the transfer. If unanswered by that station, the call recalls the attendant. Default: Default value is 045 seconds and is vari- able from 001 to 300 seconds. A 000 entry disables the timer and there will be no recall. Related Programming: Attendant Programming for assigning the Attendant(s) to receive recalls. Description Determines the amount of time an outside line will ring before being forwarded to a predetermined sta- tion. This entry works with Preset Forward station assignments in Station Programming. More than one station can be forwarded to the same party. This timer also governs the time the DISA call will ring at a station before being returned to intercom dial tone, if not answered. Default: Default time is set at 10 seconds and is variable from 01 to 99 seconds. A 00 entry disables the timer and there will be no forward. Related Programming: Preset Forward assign- ments in Station Programming (Flash 50) for instruc- tion on assigning a stations preset forward destination.
sTARPLUS@ 96EX Key Telephone System 610.7 CONFERENCE TIMER Programming Steps If this timer is to be changed: A. Press FLASH and dial [07]. The following mes- saae is shown on the disolav ohone: Description . Determines the amount of time an unsupervised conference can continue after the initiator of the conference has exited the conference. Qefault: Default is 10 minutes and is variable from 01 to 99 minutes. A 00 entry disables the timer and means an auto- matic disconnect occurs. B. Enter two digits on the dial pad. C. Press HOLD button. Display will now update. NOTE: The Conference Timer also allows the sys- fern administrator to control the length of time a DiSA caller is allowed after establishing a ‘Trunk-to- Trunk” call. At the expiration of the Conference Timer, a tone will be presented to both DISA parties, then one minute later the system will automatically release both trunks. The Conference Timer does not affecf or control a DISA-to-Station call. Related Programming: Refer to Loop Supervision, DISA and Conference Attributes in CO Line pro- gramming. Also refer to the Conference option in Station programming. 610.8 MESSAGE WAIT REMINDER TONE Programming Steps If this feature is to be changed: A. Press FLASH and dial [08]. The following mes- sage is shown on the display phone: Description The Message Wait Tone Timer determines the amount of time between repeated reminder tones to a key telephone with a message waiting. Key station users may be reminded of a message waiting on their telephone with an audible signal . . . presented at a timed interval. Default: Defauft is 000 (disabled) and is variable from 000 to 104 minutes. B. Enter three digits on the dial pad. C. Press HOLD button. Display will now update.
610.9 PAGING TIMEOUT TIMER Programming Steps Description If this timer is to be changed: A. Press FLASH and dial [09]. The following mes- sage is shown on the display phone: Determines the maximum length of a page an- nouncement (internal, external or All Call). The sys- tem will automatically disconnect the page at the end of this time unless the person making the page has already hung up. 8. Enter two digits on the dial pad. C. Press HOLD button. Display will now update. Default: Default is 15 seconds and is variable from 01 to 60 seconds. A 00 entry disables the timer and pages will not be limited in length. Related Programming: Station Attributes for allow- ing stations access to the system paging resources. 610.10 CO RING DETECT TIMER Programming Steps If this timer is to be changed: A. Press FLASH and dial [i 01. The following mes- sage is shown on the display phone: Description This timer controls the time necessary to detect an outside line as ringing into the system. Default: Default is 3 (hundred milliseconds) and is variable from 2 to 9. There is no 0 or 1 entry. B. Enter one digit on the dial pad. C. Press HOLD button. Display will now update. Issue 1, June 1991 6104
sTARPLUS@ 96EX Key Telephone System 610.11 HOLD PREFERENCE Programming Steps If this feature is to be changed: A. Press FLASH and dial [ll]. The following mes- sage is shown on the display phone: Description The system may be programmed to have either Exclusive or System Hold preferred. If Exclusive Hold is preferred, the user will press the HOLD button once for Exclusive Hold and twice for System Hold. If System Hold is preferred, the user will press the HOLD button once for System Hold and twice for Exclusive Hold. Refer to System Timer programming for recall times for both System and Exclusive Hold. Default: Default is System Hold. Related Programming: System Hold Recall Timer and Exclusive Hold Recall Timer for setting the appropriate recall timers. 5. To make a change, press the top left button in the flexible button field. It will toggle on and off with each depression. l LED off = Exclusive Hold l LED on = SystemHold C. Press HOLD button. 610.12 EXEC OVERRIDE WARNING TONE Programming Steps If this feature is to be changed: A. Press FLASH and dial [12]. The following mes- sage will then be shown on the display: 5. To make a change, press the top left button in the flexible button field. It will toggle on and off with each depression. l LED off = Executive Override Tone disabled l LED on = Executive Override Tone enabled C. Press HOLD button. Display will now update. Description A Station programmable option allows stations to be designated as “Executive” stations with the ability to override and “barge-in” on other keysets engaged in conversation on a CO line. Priorto actual cut through of the third party, a warning tone is presented to all parties notifying them of the ‘barge-in”. This warning tone however is a programmable op- ’ tion, on a system wide basis, that either enables or disables the tone. When the tone is disabled no audible signal is presented to the parties to signal the barge-in”. Related Programming: Station Attributes for as- signing stations as Executive stations. NOTE: A decrease in volume may occur after the “barge-in” occurs if the station is engaged in a CO line conversation. CAUTlON: USE OF THIS FEATURE WHEN THE EX- ECUTIVE OVERRIDE WARNING TONE IS DIS- ABLED MAY BE INTERPRETED AS A VIOLATION OF FEDERAL OR STATE LAWS, AND AN INVASION OF PRIVACY. CONSULT COUNSEL WITH RESPECT TO APPLICABLE LAW BEFORE INTRUDING ON CALLS USING THIS FEATURE. 6104 Issue 1, June 1991
610.13 EXTERNAL NIGHT RING Programming Steps If this feature is to be changed: A. Press FLASH and dial [I 31. The following mes- sage is shown on the display phone: B. To make a change, press the top left button in the flexible button field. It will toggle on and off with each depression. l LEDoff-no l LED on = yes C. Press HOLD button. 610.14 ATTENDANT OVERRIDE Programming Steps Description If this feature is to be changed: When this feature is set for yes, it allows the atten- A. Press FLASH and dial [14]. The following mes- dant with DSS Map 1 to override a busy station or a sage is shown on the display phone: station in DND. B. To make a change, press the top left button in the flexible button field. It will toggle on and off with each depression. l LEDoff=no l LED on = yes C. Press HOLD button. Description When this feature is set to yes, it activates external night ring through the loud bell 1 contacts. When outside lines are marked UNA, ringing will activate LBC 1 when an incoming call occurs on those lines during night service. Default: By default this feature is set at no. Related Programming: Loud Bell Assignments; CO Line Attributes for assigning UNA status to a CO Line(s). Default: By default this feature is set at no. Related Piogramming: Attendant Assignments for designating a station as an Attendant; Station Attrib- utes for the ID of a DSS unit as Map 1 (ID 1) NOTE: Attendant override will function ONLY when a station assigned as an Attendant has a DSS programmed as Map 7, or a flex Won assigned as Attendant Override. Issue 1, June 1991 610-7
STARPLUS@ 96EX Key Telephone System 610.15 ATTENDANT STATION Programming Steps If Attendant Stations are to be changed: A. Press FLASH and dial [I 51. The following mes- sage is shown on the display phone: B. Enter up to three(3) three-digit station num- ber(s) on the dial pad. C. Press HOLD button. 610.16 LOUD BELL CONTROL Programming Steps If this feature is to be assigned: A. Press FLASH and dial [16]. The following mes- sage is shown on the display phone: B. Enter a 0 or a 1 to indicate if a station or a CO line is being assigned the contacts. 0 = station (S) 1 = CO line (A) C. Enter three digit station numbers ortwodigit CO line numbers. D. To program another station or CO line, repeat from step b. E. Press HOLD button. Description - The system will identify an attendant station for the purpose of receiving recalls and activating night service. The system can have up to three atten- dant(s) programmed. Default: By default station 100 is assigned as atten- dant. Entering three pounds [W] will remove that attendant assignment or different station numbers can be programmed. Related Programming: System Hold Recall Timer; Exclusive Hold Recall Timer; Call Park Recall Timer; Attendant Recall Timer; Attendant Override; Night Mode Operation. Description Two contacts are available to be assigned either as Loud Bell Control or as CO Line Control. A Loud Bell Control contact can be assigned to any station and will follow the ringing assignments of that station including tone ringing intercom, and trans- ferred CO lines. Remember to assign ringing to any station pro- grammed for LBC. A CO Line Control contact can be assigned to any CO line. When assigned as CO Line Control, the contact will be “closed” for the duration of the CO Line connection. Contact #1, when programmed as a Loud Bell Con- trol, will also provide External Night Ringing for CO lines marked to have UNA during the night mode. Entering [#/##I will remove an assignment. Default: By default no stations or CO lines are assigned. Related Programming: External Night Ringing for assigning LBC #I as the Night Ringing Control de- vice. Also refer to CO Line Programming for UNA assignment. 610-8 Issue 1, June 1991
sTARPLUS@ 96EX Key Telephone System 610.17 PBX DIALING CODES Programming Steps If PBX Dialing Codes are to be assigned: A. Press FLASH and dial [I 7]. The following mes- sage is shown on the display phone: B. Enter two digit code numbers, one right after the other, on the dial pad up to a maximum of ten digits. C. Press HOLD button. 610.18 EXECUTIVE/SECRETARY PAIRS Programming Steps If Executive/Secretary pairs are to be assigned: A. Press FLASH and dial [18]. The following mes- sage is shown on the display phone: B. The top left button in the flexible button field will be lit indicating the first pair may be pro- grammed. C. Enter the three digit Executive station number. D. Enter the three digit Secretary station number. E. Press HOLD button. F. To program a second pair, press the second button in the flexible button field and enter station numbers as in steps c., d., and e. G. To program a third pair, press the third button in the flexible button field and enter station numbers as in steps c., d., and e. H. To program a fourth pair, press the fourth button in the flexible button field and enter station numbers as in steps c., d., and e. Description . Five one or two-digit PBX access codes can be programmed into memory. When dialed, these codes signal the system so that toll restriction is applied at the next dialed digit. When a single digit code [9] is entered, it must be followed by the pound [#] as the second digit. To delete an entry, enter two pounds [#I#] and press the HOLD button. Lines must be programmed as PBX lines before these codes will apply. Default: By default no codes are assigned. Related Programming: CO Line Attributes for as- signing a CO Line(s) as PBX Line(s). Description There are four Executive/Secretary pairs available. When an Executive station is busy or in DND, inter- com calls and transfers will be automatically routed to the designated Secretary. The assigned secretary may, however, Camp-On to the Executive Station when the station is busy or in Do-Not-Disturb. There can be only one pairing of stations, with no duplicates. You cannot pair Executive 100 to Sec- retary 101 and then pair Secretary 101 to Executive 100. You can have the same Secretary station for more than one Executive station (101 to 105 and 102 to 105). An entry of six pounds [#######I will remove the assignments. Individual pairs may be changed by pressing the associated flexible button. Issue 1, June 1991 610-9
610.19 UNIFORM CALL DISTRIBUTION (UCD) A. UCD Group Programming Programming Steps !f UCD Groups are to be assigned: 1. Press FLASH and dial (191. The following mes- sage is shown on the display phone: 2. AAA= Atternate UCD Group Assignment BBB= UCD Overflow Assignment ##I#= UCD Station(s) Assignment(s) The top left button in the flexible button field will be lit for programming UCD group 890. To change UCD groups or enter further UCD groups (891 to 897), press the appropriate flex- ible button and perform the following proce- dures. B. Alternate UCD Group Assignment Where: Programming Steps To program an alternate group: 1. Press the ALT flexible button (Button #9). 2. Enter the three-digit pilot number (890 to 897) of the desired aftemate UCD group. 3. Press the HOLD button to enter data. Description There can be eight UCD groups of no more than eight stations each. The UCD groups use a pilot hunting technique. If the pilot number is dialed, the assigned stations in that UCD group are searched for the station which has been in an idle condition for the longest period of time. Each UCD Group may have an assigned Alternate UCD Group, an Overflow station and up to eight stations as UCD members. The two system RAN ports (tables) may also be referenced on a per UCD group basis. While programming UCD Groups, the flexible but- tons are mapped as follows: Default: By defautt, UCD Group Tables are empty. Related Programming: UCD Timers for setting ringing, Message Interval Timer, Overflow, and Wrapup Timers, Sec. 610.33; RAN Table program- ming for assigning RAN device ports and message times, Sec. 610.34. Description ALT. An alternate UCD group can be programmed so that if no station in one group is available, the afternate group will be checked for an available station. This provides a means to chain or link UCD groups together. To delete an Alternate UCD Group, press the pound key three times [###I] and press the HOLD button. 610-10 Issue 1, June 1991
STARPLUS@ 96EX Key Telephone System UNIFORM CALL DISTRIBUTION (Cont’d) C. Overflow Station Assignment Programming Steps To program UCD Overflow station: 1. Press the OVR flexible button (Button #lo). 2. Enter the three-digit station number (100 to 195) to designate the UCD Groups overflow station. 3. Press the HOLD button to enter the data. Description OVR. When an overflow station is assigned, callers that have remained in queue for a specified amount of time will be routed to the assigned overflow sta- tion. The overflow station may not be one of the UCD group stations. Only CO calls transferred to a UCD group will overflow to the overflow station when RAN tables have not been assigned. To delete an Overflow Station, press the pound key three times [##I#] and press the HOLD button. D. UCD Station Assignment(s) Proqramminq Steps To program stations into a UCD group: 1. 2. 3. E. Press the STA flexible button (Button #ii). Enter the three digit station numbers of the stations in the UCD group in the order in which they will be checked. A maximum of eight sta- tions may be entered. Press HOLD button. Recorded Announcement Assignment(s) Programming Steps To program a Recorded Announcement: 1. Press the RAN flexible button (Button #12). 2. Enter one of the following digit sequences: 1 = RAN port specified in Table 1 will be used. 2 = RAN port specified in Table 2 will be used. 1,2 = Port 1 will answer the call; port 2 will provide a subsequent message. 2,l = Port 2 will answer the call; port 1 will provide a subsequent message. Description STA. Any type of station (excluding DSS’s and phone boxes) may be entered asvalid UCD stations. Calls will be routed to station in the order they are entered for the first round of calls only. After that the calls are routed to stations based on On-Hook time. The station with the longest On-Hook time will re- ceive the next call. If a specific station number is dialed, only that station is rung; no distribution will be done if that station is busy. To erase all stations, press the pound key three times [#I##] and press HOLD. Description RAN. An optional Recorded Announcement device may be connected to the system to provide an announcement if all stations in a UCD group are busy. Two ports in the system may be assigned to provide a path to a Recorded Announcement device. Incoming CO Callers will only be answered and routed to the Overflow assignment if a RAN Table is assigned. To erase Recorded Announcement(s), press the pound key three times [###I and press HOLD. Refer to RAN Announcement Table programming (Sec. 610.34) for further information regarding each RAN Table. Issue 1, June 1991 610-11’