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Vodavi Starplus 308ex Electronic Key System Installation Manual
Vodavi Starplus 308ex Electronic Key System Installation Manual
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STARPLUS 338EX ISSUE 2 JULY I,1987 300 FEATURE DESCRiPTION 300.1 ALPHABETICAL LIST.&G OF FEATURES ALAAM SIGNALING The system can recognize either an open or closed loop from an external relay and transmit an alarm signal. This signal can be sent to all available 8 (non-busy) key telephone stations with either a continuous or single tone. The type of alarm tone is selected in system programming. ALL CALL VOICE PAGI:JG A statron may make voice paging announcements ” to all idle stations. phone bo,:as and external pagrng oorts at the same trme Paging IS a programmable “’ feature and can be assigned per statron. ATTENDANT POSlTlCN ihe system allows any key telephone statron to be 1. assigned as the system attendant The assgned system attendant will receive unattended lrne recalls and will initiate NIGHT SERVICE. Attendant does not have DND fea!ure. AUTOMATIC HOLD Pressrng the STATION or CONF key while on an ,. 0uts:de lrne will automatically place the CO (ou!slde) il?t? on hold. This allows quick Internal consultatron ) and call transfer. ’ AUTOMATlC PRIVACY ) Prrvacy IS automatrcally provided on all , communications In the system. If desired. the system may be programmed to eliminate prrvacy. allowing 8 any statton to join In on existing CO Line 8 conversations. ‘yoJYO?vvmC PAUSE INSERTION If a flash is programmed into system and station speed dial numbers and save redial numbers, a pause will automaircally be inserted after the flash. A pause will also be automatically inserted after a PBX dialing code has been used. BACKGROUND MUSIC Key telephones may receive music over their integrated speaker when an optional music source is connected to the system. The music can be turned on or off and the volume adjusted at each indrvidual station. Maximum loudness level can be adjusted on the 308EX KSU. Uses the same music source as Music-On-Hold input. BATTERY BACK-UP (MEMORY) A long life lithium battery is provided in the KSU to retain the system data base in the event of a power I outage or the system power being turned off. BATTERY BACK-UP (SYSTEM) Optional maintenance free batteries, external battery charger, and cabling can be directly connected to the STARPLUS 308EX KSU to provide full system operation in the event of a commercial power-- outage. Calls in progress will continue wi-thout‘ -:a interruption when the power fails. The batteries are recharged with an external battery charger, wher . the system returns to normal AC operation:-“-‘- CALLING STATION INDICATOR (Busy Lamp Field@ Enhanced Model key telephones are equipped with6 an LED Indicator under each Direct Station SelectIon : (DSS) button to denote the status of a4111 other key ’ ‘-. telephones in the system. CALL ANNOUNCING ,I Through a slide switch on the telephone. key telephone users can select the way that intercom ca/Is to their phone are voice connected. , CALL FORWARDING-PRESET System programming allows incoming CO lines. which are programmed to ring a partrcular station. to be forwarded to another predetermined statron This occurs when the statron normally receiving the CO ring IS busy or does not answer the call. CALL PfCKUP Stations can be placed in one or both of two (2) pick-up groups. Stations within a group can pick up tone ringing intercom calls and recalling or transferred CO line calls for another station in thar :‘:j’ group. . : / CALL FORWARDING-STAYIOPI -. Each key telephone user may direct intercom calls and transferred CO lines to be forwarded to another station in the system. A forwarded call will signal in the TONE mode regardless of the way the intercom signaling switch was set. -” 3-2
STARPLUS 308EX KEY TELEPHOME SYSTEM CALL TRANSFER CO RING ASSlGNlWENTS An outside CO line can be transferred from one keyset to another. By pressng the STATION button of the desired party or by pressing TRANS button and then dialing that station number, unscreened transfers or screened transfers with an announcement can be made. The line being transferred rings on the keyset and gives a flash indication to the receiving party’s keyset. Several attempts can be made to find someone at different keysets without losing the call. If a line is transferred to a busy station, that station will receive muted ringing. CO lines are assigned to ring on a per-station basis according to system programming. Any statjon ma$ be programmed to ring for any line(s) during the Day and programmed to ring at different statlons during night service. CO LIME QUEUING CAMP ON (CALL WAITING) A station may alert a busy party that an outside line IS on hold and waiting for them by use of the Call Watlng feature. To Camp-On a call, transfer the call to the desred busy station. then press the “MSG CP.ON” button twce. The called station will receive a mu!ed ring twice, hold flash indcatlon on the waiting line, and a flashing “HOLD” button If the camp-on initiator is waltrng to tafk. The busy party can press the “MSGCP.ON” button. automatlcally placing his outside line on hold, to converse wrth the camp-on.initiator. A station may camp-on another busy statron without having a CO Lrne connectlon. If desired. A CO lrne camped-on a station WIII recall the camp-on initiator if not picked up after the programmable period of time expires. Only the attendant station can camp-on to a station In the DND mode. When CO lines are busy, stations can be place&&’ a list awaiting that CO line or a CO line in the sax+- cc’ line group to become available. W.hen a CO line’ ...’ becomes avarlable, the system stgnals the waiting station. If the waiting station IS busy when the queued CO line becomes available, the station 1%: ,x, placed at the bottom of the queue list. Three ; attempts will be made to reach a busy statton before that station IS dropped from the queue l~sf- lf a station doesn’t answer the queue stgnal In 6’:; rings that statron will be dropped (canceled) fro>: the queue list. i(- CONFERENCE 4 Multi-tine One (1) internal station can engage in a . 7 conference with ‘two (2) external parties. An external party can be dropped from the conference by pressing the CO line button of&$ party wishing to remain. The internal statlon n-& place the conference on HOLD by pressing tf%e’ “HOLD” button. NOTE: Unsupervised multi-line conferenCf?$’ are prohibited in Canada. A camp-on cannot be made to a station in conference. The station designated “EXECUTIVE” in an Executrve;Secretary pair can be camped-on only by the corresponding programmed secretary. B) Add-on Conference CO LINE GROUPING CO lines can be in one of up to three (3) groups to separate line types such as local, FX, PBX, etc. Stations are then individually assigned access to these lines and given the ability to dial on particular lines. TWO (2) internal stations can engage In conference with one (1) external party or 3 internal parlies can set up a conference. Ther T cc no limit on the number of add-on conference?; except for the total number of. CO lines connected to the system. ._ COM~OH AUDIBLE WINGING (LOUD BELL) %a?: Incoming CO line ringing of a station can be directed to Loud Bell Control contacts. There is one (1) set - of dry contacts that may be assigned to a station. An external power source and ringing device is ” required. 1 / REV - NOV. 1988 3-3
STARPLUS 308EX ISSUE 2 JULY 1,198? ‘4 DIAL PULSWDTMF SIGNALING Each outside line can be individually programmed to provide dial pulse or tone sending. Dlit PULSE TO TONE SWITCHOVER ,::Jhe signalling on a CO line can be changed from dial .pulse to tone (DTMF). This allows dial pulse _telephones to use common carriers which require j:.pTMF signall’ Ing. This feature can also be stored and I ‘used with speed dial numbers. ;~IRE~T ST~ITION SELECTION g$&ight (8) buttons are dedicateo.,t each Enhanced FTey Telephone for immediate signaling and _.
STARPLUS 308EX - ‘“r. ISSUE 2 JULY I,1987 2) Page (PI ON-HOOK DIALING The station user receives a short tone burst and a voice announcement over the speaker. The microphone is deactivated, providing privacy. The person who is called must lift the handset to get the call or switch the selector to handsfree. 3) Handsfree (H) A telephone user who has a basic key tefe-phone;: .i which doesn’t have a speakerphone can place o$$s without lifting the handset-, and monitor the call - while the called party’s phone is rrngtng or ori?old. PBX DIALING CODES The station user, upon hearing a short tone burst aid voice announcement over the integrated speaker, can reply handsfree. (Basic model key telephones do not have thus feature.) INTERNAL ZONE PAGE Four 2 digit PBX access codes can be into the system. When one of these toll restriction will be applied at the after the code was dialed. If one of dialed, this indicates a PBX call and does not apply. This allows the dialing of PBX ‘ig- extensions 100, 1 IO. 11.1.. etc. j.. .“N^I,W ‘1 -. Allowed stations can make voice paging announcements to idle stations in both internal zones : at the same time or to either one of the two intz-:nal zones. PHONE BOX LAST NUfVfBER REDIAL ! The system auto~natically remembers the last number dialed even if that number was in speed dial, This number will be dialed over an outside line on command by the user. MEET ME PAGE Allows attendant or station users to call someone on the pagtng system. The called party then goes to the nearest telephone, dials a code and is connected to the calling party. MESSAGE WAITING A station user who calls another station and receives : ; no answer can activate a “message waiting” lamp at that station to indicate this call. The station user who missed the call can then press his MSG’CP.ON button and ring the party leaving the message, h Up to 5 messages may be left at each telephone. A phone box may be substituted for a telephon@T a one to one basis. The phane box can be use+& receive intercom announcements and also prov@@ handsfree response. ‘There is aleo a “call” buttcn - -, which will signai all stations programmed to rec&.. alarm ringing (Data F eld 02). One of these static&@ 1. can respond to this signal by pressing the DSS. button of the phone’box station. Two way conversatton is then possible. The box is asstgned a station number and when called, can respond handsfree to the call. A statlon is programmed as a phone box by assignlng COS 6 in station .. programming. .- PREFERRED LINE ANSWER A station with preferred line answer can answe,& assigned ringing CO tine or tone ringing call by c simply lofting the handset. MUSIC ON HOLD An optional music source can be connected directly to the system to provide all held calls with music, .:- PRIVATE LINE A line can be programmed as a private line. This\ilin” will be the only one to receive ringing and a fla&& 9 LED on that line. No other station can access thb line. A private line can transfer calls to other statrons. Night service will have no effect on these lines. SPEAKERPHONE NfGHT SERVICE The attendant places the system in night service by use of DND. Which outside lines will ring and whrch can be answered by specified stations is assigned in system programming. Enhanced model telephones are equipped with a unit that enables the telephone to be used handsfree in two-way conversatron on CO lines. - 3-5
s-iARPLUS 308EX ISSUE 2 JULY 1,1987 -w iTATlON SPEED DIAL 7OLL WESTRICTIOM Each station can program 10 individual speed dial numbers of up to sixteen (16) digits in length. These numbers may contain pauses (#), with each two-second pause taking up one digit. The numbers =Fe dialed by going off-hook, pressing the SPEED .-button, and dialing the bin number 00-09 where the >number is stored. :3 >3YSTEM SPEED DIAL Forty (40) numbers can be programmed as system &peed dial numbers. The numbers can be up to _. pixteen (16) digits in length, with pauses, flash, and -j P ulse to tone switchover taking up digit space. he numbers are accessed by going off-hook, >.,ressing the SPEED button and dialing the two (2) 2,. % Iglt access code (1 O-49). The last 20 speed dial ‘bins will not be monitored by toll restriction. aL,e system speed numbers are programmed at the ~‘~%tendant statjon: Each station in the system is programmed with a “c&.s of service” level that defines the type of toll restriction that is assigned to that station. This is used to restrict certain users from long distance 2 z,-. _ dialing. VOLUME CONTROLS Each keyset user can adjust both speaker and ring volume independently by using the two (2) volume controls located on the right side of the keyset. -~z .., ,-.a,, W’ALL TELEPHONE Any keyset can be adapted for wall mounting. The wall mount kit must be provided for wall mounting. . .- ’ I’ / 3-6
STARPLUS 308EX - KEY TELEPHONE SYSTEM 300.2 OPERATION (Use: Guide) PLACING AN OUTSIDE CALL (Automatic Line Selection) l Press outside line button. o ON/OFF button will light and you will hear dial tone. o Dial desired party. o When called party answers, lift handset to converse or use speakerphone. ANSWERING AN OUTSIDE CALL o Lift handset. l Press slow flashing outside line button. (If your phone has been programmed with Preferred Line Answer, you may answer an outside line by just lifting the handset.) elusive hold preferred, depress HOLD button once for exclusive hold pr twice for system hold. o If your system is programmed to have system hold preferred, depress HOLD button once for system hold or twice for exclusive hold. , ANSWERING A RECALL o When an outside line has remained on hold for an extended period of time, you : will be reminded witha recalling ring. ’ ,: _ o Press outside line button flashing at the very fast rate. l Lift handset to converse FLASH o Disconnects present outside line and ! reseizes outside line dial tone. SPEAKERPRONE o Press station key or desired party or o Press available outside line button and dial number. _ o The speakerphone is activated. o Press ON/OFF button to end call. VOLUME CONTROLS There are 2 volume control wheels on the right side of the key telephone. Rotating the wheel toward you will decrease the volume. l Front wheel - controls voice, background music and speakerphone. o Back wheel - Controls tone ringing volume. BACKGROUND MUSIC o Press 8 on the dial pad (music is heard). o Press 8 again and the music is discon- tinued. o (When you lift the handset or press ON/OFF button, music is automatically discon- tinued.) PLACING OUTSIDE LINE ON HOLD P If your system is programmed to have ex- l While connected to an outside line, press FLASH button. CALL PICKUP i Note: You must be in the same pickup ground of the ringing telephone.to pick up the tail. o You hear an unattended phone ringing. o Lift handset and press 6 on the dial pad. ’ .: o YOU will be connected to the calling pafly. PLACING AN INTERCOM CALL o Press the station key of the party you wish to call. l You will hear: - Ringing if called station is in the “T” answering mode. - 3 bursts of tone if called station is ir “H” or “P” position. o Lift handset or use speakerphone when tone bursts stop. o Hang up to end call. ANSWERING AN INTERCOM CALL With your intercom signal switch in the: REV - NOV. 1988 3-7
STARPLUS 308EX KEY TELEPHONE SYSTEM T - mode, you will hear double bursts of in- B If you dial a station that is busy, unat- tercom tone ringing &the HOLD button will tended or in DND, you can leave a flash at slow rate. callback message indication. - Station button of station calling you will o Press the MSG/CP.ON button once. flash at medium rate. - Lift handset or press ON/OFF button to answer. - Hang up to end call. P - mode, you will hear 3 bursts of tone & a one-way announcement. The HOLD but- ton will be flashing at slow rate. The calling party cannot hear conversations in progress. o Called party’s MSG button will flash at slow rate. a Hang up. .- .._ A.NSWERING MESSAGE WAITING INDICATION Note: The first message left will be the first one .- called. - Lift handset or press ON/OFF button to reply. - Hang up to end call. H - mode, you will hear 3 tones 6 an an- nouncement. Station button of the station calling you will flash at medium rate. The HOLD flashes at slow rate. - Reply handsfree or lift handset for privacy. If your MSG/CP.ON button is flashing at*%* I, a slow rate, you have a message waiting for you. Lift handset. / Press flashing MSGICP.ON button. Station that left the message will be sig- naled with tone ringing. If called station doesn’t answer, press -I MSG button once to leave message. CAMP ON (If a station is in DND, only attendant can Camp On.) 5 If you call an extension that is busy & want ,dtp. signal your call, press the MSG/CP.ON button twice. 1 o If you wish to notify a busy extension of a waiting call, you can press the MSG/CP.ON button twice. * Wait for their response. ANSWERING A CAMP ON e If you are on a connected call, hear 2 bursts of muted ringing & your MSG/CP.ON but- ton is flashing, you have a call waiting for you. o To answer, press the MSG/CP.ON button. Any outside line you are connected to will be placed on hold. You may converse with the station placing the call. LEAVING MESSAGE WAITING INDICATION Note: Up to 5 messages can be left at any one key telephone. / ! j / j . CALL TRANSFER Outside lines can be transferred from one phone to another within the sys!e:n. . The transfer can be either unscreened (unannounced) or screened (an- nounced) to either an idle or a busy sla- tion. - SCREENED TRANSFER o While connected to an outside line, press station button where call is to be trans- ferred. Line is automatically placed on exclusive hold. e The called extension signals according to the intercom signal switch position. e When that etiension answers, announce the transfer. s Hang up to complete the transfer. UNSCREENEDTRANSFER e Once the called extension begins to sig- nal, hang up to transfer the call (recall timer starts).
STARPLUS 308EX KEY TELEPHONE SYSTEM TRANSFER SEARCH 0 . When attempting to locate a party, you can press a station button to signal a station. If the party is not located, press another sta- tion button to continue the search. When the desired party is reached, hang up to complete the transfer. ANSWERING SCREENED TRANSFER o Your intercom will be signaling according to the intercom signal switch position. o Answer the intercom and receive the trans- fer notice. o Press the outside line button flashing on hold. ‘~ .i ‘. > -/ : _,( EXECUTIVE/SECRETARY TRANSFER e If you are designated the EXECUTIVE sta- tion and your phone is busy or in DND, all calls will be routed to the SECRETARY sta- tion. 0 If you are the designated SECRETARY sta- tion, you can signal the EXECUTIVE that is busy or in DND using the Camp On feature. CONFERENCE COMBINATIONS l 2 internal and 1 external or 3 party internal (Add On) . 1 internal and 2 exqernal (multi-line) ESTABLISHING A CONFERENCE Note: A maximum of 3 parties can be included in a conference; internal party must lift handset, o Lift handset. l Select intercom station or dial desired out- side number. o Press CONF button, o Add next conference party by selecting another outside line or intercom station. l When party answers, press CONF button. l All parties are connected. EXITING A CONFERENCE (controller only) There b are 3 methods of exiting a conference: Press the ON/OFF button to -ON and replace handset (to monitor a con- ference), or Press HOLD button to place outside par- ties on hold (hold timer starts) - Note: If one of the other 2 parties is in ternal, that party will be dropped. Press CONF butto++o leave the other conference parties unsupervised (CONi button will flash & conf timer will start). - There will be a warning tone before /. .,I timer expires. ..__. -- ,I - Cannot use phone to make other calls if multi-line. RE-ENTERING A CONFERENCE Lift handset to re-enter a monitored con- ference or To re-enter a conference on hold, repeat steps for establishing a conference or Lift handset to re-enter unsupervised conference (multi-line) Lift handset and press flashing CONF button (add-on). TERMINATING A CONFERENCE o Replace handset or push ON/OFF but- ton to Off while actively in the con- ference. ACTIVATING DND o If you have been given the ability to place ypir telephone in Do Not Disturb, press the DND button. o The DND button lights steady. REMOVING DND o Press DND button. o The LED extinguishes. QUEUING (A station can queue only 1 line at a time.) REV - NOV. 1988 3-9
9 You see that a particular outside line is busy and wish to be placed on a list waiting for that line to become available. e Lift handset or press ON/OFF button. .. B Press the QUE button. o Press busy outside line button desired. e Hang up. TO CANCEL A QUEUE o Lift handset or press ON/OFF button. e Press CUE button. ANSWERING A QUEUE e You hear audible ringing and an outside line of the line group you queued is slow flash- ing. o Lift handset. o Press flashing outside line button to answer. - (if your station has been programmed for preferred iine answer, the line will be automatically seized upon lifting the handset.) STORING STATION SPEED NUMBERS Note: Dialing an * initiates a pulse to tone switchover, a # inserts a pause, pressing the FLASH key inserts a flash, and pressing the CONF button programs a “no display’. Press SPD button. Press asierisk (*) once. Dial bin location (00-99). Select outside line or one will be chosen automatically. Dial number. Press HOLD button. Hang up. STARPLUS 308EX KEY TELEPHONE SYSTEM l When called party answers, lift handset or use speakerphone. t) Dial bin location (00-09). DIALING SYSTEM SPEED NUMBERS (optional) If no outside line has been specified in program- ming, one will be automatically chosen or you ! j / can choose one now. . 6 Press SPD button. . Dial desired bin location (10-49). o When called party answers, lift handset or use speakerphone. ‘h>rr ~, LAST NUMBER REDIAL ii Note: DO NOT press line button. o Press pound (#) key. o The last number dialed over an outside line is automatically redialed. -a PAGING Stations off-hook or in DND will not hear pages. o Lift handset and dial 2 digit paging code. e Speak in normal tone of voice to deliver message. - 74 all call MEET ME PAGE ,:: - 70 internal all call - 71 internal zone 1 - 72 internal zone 2 .. - 73 external zone --++ -“‘--3:L : You wish, to have ano?her party call you. Lift handset and dial 2 digit paging ac- cess code. DIALING STATION SPEED NUMBER If no outside line has been specified in program ming, one will be automatically chosen or you can choose one now. Request that party meet you on the page. DO NOT hang up; wait for requested party to answer. .._ c ANSWERING A MEET ME PAGE o Go to nearest key telephone and dial 75 o Press SPD button. REV - NOV. 1988 3-10
STARPLUS 308EX KEY TELEPHONE SYSTEM B You will be connected to the party that paged you. CALL FORWARDING If you have been given the ability to forward your calls: I o Lift handset or press ON/OFF button. o Press FWD/DND button. o Press station button within 5 seconds where your calls are to be forwarded. o Hang up. TO REMOVE CALL FORWARDING o Lift handset or press ON/OFF button. o Press FWD/DND button. l Press your own station button. o Hang up. NIGHT SERVICE e Attendant presses DND button at that sta- tion. o To remove, press button again. PROGRAMMING SYSTEM SPEED NUMBERS Must be programmed at assigned attendant sta- tion. 0 0 0 0 0 0 * 0 Press ON/OFF button. Press SPD button. Press asterisk (*) once. Dial bin number (10-49). Choose outside line (optional) Dial entire telephone number. Press HOLD. Hang up. SETTING SYSTEM TIME AND DATE % Must be programmed at assigned attendant sta- tion. B Press ON/OFF button. Q Press SPD button. B Press asterisk (*) once. o Dial 50. o Enter time and date as follows: - WMMDDHHMM o Press HOLD. W = year 80-99 MM = menthol-12 DD = day 01-31 HH = hour 00-23 MM = minute 00-59 ALARM i- .,_- If you hear alarm signals on your telephone: o Reset the alarm condition. o Go off-hook. l Dial 9 on the key pad. USING ACCOUNT CODES e You are on an existing call. o Press SPD button. e Press pound (#) key. o Dial account code up to 8 digits. REV - NOV. 1988 3-11