Vodavi Starplus 1224ex Electronic Key System Installation Manual

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STARPLUS 1224EX KEY TELEPHONE SYSTEM 
300 OPEFWlON 
- 
For some features there is more than one way to 
use the feature depending on how the telephone 
is programmed. Both options will be listed. 
300.1 PlAClNG AN OUTSIDE CALL 
(Automatic Line Selection) 
. Press outside line button. 
. ON/OFF button will light & you will hear 
dial tone. 
. Dial desired party. 
. When called party answers, lift handset to 
converse or use speakerphone. 
300.2 ANSWERING AN OUTSIDE 
CALL 
. 
. 
. 
300.3 
. 
. 
. 
. 
300.4 
. 
. 
. 
Lift handset. 
Press slow flashing outside line button. 
(If your phone has been programmed with 
Preferred Line Answer, you may answer 
an outside line by just lifting the handset.) 
SPEAKERPHONE (optional) 
Press station key of desired party OR 
Press available outside line button & dial 
number. 
Speakerphone is activated. 
Press ON/OFF button to end call. 
VOLUME CONTROLS 
There are 2 volume control wheels on the. 
rfght side of the key phone. Rotating the 
wheel toward you will decrease the 
volume. 
Front wheel - voice, background music & 
speakerphone. 
Back wheel -tone ringing volume 
300.5 MUTE BUlTON (optional) 
. Provides privacy during speakerphone 
or handset operation by disabling the q 
microphone. 
. If you have a programmed mute button, 
press while off hook to activate. (LED 
lights) 
. Press again to deactivate. (LED extin- 
guishes) 
300.6 BACKGROUND MUSIC (op- 
tional) 
. Press 8 on the dial pad (music is heard). 
. Press 8 again and music is discon- 
tinued. 
e (When you pick up the handset or press 
the ON/OFF button, music is discon- 
tinued automatically) 
4 
300.7 PLACING OUTSIDE LINE ON 
HOLD 
. 
. 
300.8 
. 
If your system is programmed to have 
exclusive hold preferred, press HOLD 
button once for exclusive hold and 
twice for system hold. 
If your system is programmed to have 
system hold preferred, press HOLD 
button once for system hold and twice 
for exclusive hold. 
ANSWERING A RECALL 
When an outside line has remained on 
hold for an extended period of time, you 
will be reminded with a recalling rfng. 
Press outside line button flashing at 
very fast rate. 
Lift handset to converse. 
JULY 1989 
3-l  
						

							i 
STARPLUS 1224EX KEY TELEPHONE SYSTEM 
-- 
300.9 FLASH 
. 
Disconnects present outside line reseizes 
outside line dial tone. When connected to 
an outslde line, press FLASH button. tone ringing & your HOLD button will 
slow flash. Lift handset or press 
ON/Off button to answer. Hang up to 
end call. 
. 
x10.10 PBX TRANSFER 
P mode, you will hear 3 bursts of tone 
& a one way announcement. The 
HOLD button will slow flash. 
. While connected to an outskfe line (PBX), 
press FLASH button Receive PBX transfer 
dial tone 
. Dial PBX station number 
. Hang up to complete transfer 
300.11 CALL PICK-UP 
. 
You must be in the same pick-up group as 
the ringing telephone to pick up the call. 
Tone ringing intercom calls only can be 
picked up. 
. H mode, you will hear 3 bursts of tone 
and an announcement Reply harbd- 
sfree or lift handset for privacy. 
NOTE: If you have a programmed statlon but- 
.__ 
ton for the calling party, that button will flash. 
If 
you receive a call from a phone box, you must 
press that station button to answer the call. 
300.14 CAMP ON 
. You call a station that Is busy & wish to 
alert them to your call, 
. You hear an unattended phone ringing. 
. Llft handset and dial 6. 
. You will be connected to the calling party. 
300.12 PLACING AN INTERCOM CALL 
. Press the MSG/CP.ON button twice. 
. Called station will receive two bursts of 
ringing. 
. Walt for their response. 
. 
l 
Press station key of party you wish to call 
(if programmed at your phone). OR NOTE: If a station is in DND, only the attendant 
can camp-on. 
300.15 ANSWERING A CAMP ON 
. Lift handset & dial station number (10-33). 
. You will hear: 
- Ringing if called station is In ‘T’ answer- 
ing mode. 
- 3 bursts of tone lf called station is in VP 
or “PI position. 
- Lift handset or use speakerphone when 
tone bursts stop. 
. Hang up to end call. 
300.13 ANSWERING AN INTERCOM 
CALL 
. If you are on a connected call, hear 2 
bursts of muted ringing & your 
MSG/CP.ON button is flashing, you 
have a call waiting for you. 
. To answer, press the MSG/CP.ON but- 
ton. Any .outslde line you are con- 
nected to will be placed on hold. You 
may converse with the station placing 
the call. 
With your Intercom signal switch In the: 
300.16 LEAVING A MESSAGE WAIT- 
ING INDlCATlON 
Up to 5 messages can be left at any one key sta- 
t&n. 
. 
. T mode, you will hear repeated Intercom 
JULY 1969 
3-2  
						

							.‘:. . . , ., .a .I’ “.‘,,... ,._ ‘.?’ : . .,I .,.L-I. ~.~.i;.~A#L+i,..i 
_. 
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STARPLUS 1224EX 
-- KEY TELEPHONE SYSTEM 
. if you diai a station that is busy, unat- 
tended or in DND, you can leave a 
callback message indication. 
. Press the MSG/CP.ON button once. 
. called party’s MSG button will slow ffash. 
. Hang up. 
300.17 ANSWERING A MESSAGE 
WAITING INDICATION 
The first message left will be the first one called. 
. if your MSG/CP.ON button is flashing at a 
slow rate, you have a message waiting for 
you. 
. Pick up handset. 
. Press flashing MSG/CP.ON button. 
. Station that left message will be signaled 
with tone ringing. 
. if called station doesn’t answer, press 
MSG button once to leave message. 
300.18 CALL TRANSFER 
. Outside lines can be transferred from one 
phone to another within the system. 
. The transfer can be either screened (an- 
nounced) or unscreened to either an idle 
or busy station. 
SCREENED TRANSFER 
. While connected to an outside line, press 
station button where caii is to be trans- 
ferred (ii programmed on your phone) OR 
. Press TRANS button & diai station number 
(1033). 
. The called extension signals according to 
the intercom signal switch position. 
. When that extension answers, announce 
the transfer. 
‘ Hang up to complete transfer. UNSCREENEDTRANSFER 
f 
l Once the called exlension begins to 
signal, hang up to transfer the caii. 
(Recall timer starts.) 
TRANSFER SEARCH 
. When attempting to locate a party, you 
- 
can press a station button to signal a 
station. 
if the party is not located, press 
another station button to continue the * 
search. OR 
. Press the TRANS button & dial the sta- 
tion number. if the party is not located, 
press the TRANS button again & dial 
another station to continue the search. 
. When the called party answers, hang 
up to complete the transfer. 
ANSWERING A SCREENED TRANSFER 
. Your intercom will be signaling accord- 
ing to the intercom signal switch posi- 
tion. 
. Answer the intercom & receive transfer 
notice. 
d 
. Press the outside line button or loop 
button flashing on hold. 
300.19 EXECUTIVE/SECRETARY 
TRANSFER 
. 
if you are designated the EXECUTIVE 
station &your phone is busy or in DND, 
ail calls will be routed to the 
SECRETARY station. 
. if you are the designated SECRETARY 
station, you can signal the EXECUTIVE 
that is busy or in DND by using the 
Camp On feature. 
300.20 CONFERENCE COMBINA- 
TIONS 
. 2 internal and 1 external or 3 party in- 
ternai - Add On Conference 1 internal 
and 2 externai - Multi Line Conference 
ESTABLISHING A CONFERENCE 
A maximum of 3 parties can be included in a 
conference. 0 
.I111 Y 198!3 33  
						

							4p 
. 
/ 
& 
.-- 
l Lift handset. 
. seiect intercom station or dial desired out- 
side party. 
. When called party answers, press CONF 
button. 
. Add next conference party by selecting 
another outside line or intercom station. 
d When patty answers, press CONF button. 
. All parties are connected. 
EXITING A CONFERENCE (controller only) 
There are 3 methods of exiting a conference: 
. Press the ON/OFF button to ON & replace 
handset (to monitor a conference). 
. Press HOLD button to place outside par- 
ties on hold. Hold timer starts. If one of 
the 
2 parties is internal that party will be 
dropped. 
. Press CONF to leave the other conference 
parties still connected in an unsupervised 
conference. CONF button will flash & 
timer will start. There will be a warning 
tone before the other parties are dropped. 
RE-ENTERING A CONFERENCE 
. When the controller m-enters the con- 
ference, the disconnect timer is reset. 
. 
Lift handset to m-enter a monitored con- 
ference. 
. To m-enter a conference placed on hold, 
repeat steps for establishing a con- 
ference. 
. 
To re-enter an unsupervised conference, 
lift handset (multi-line). 
. 
To re-enter an unsupervised conference, 
lift handset & press flashing CONF button 
(add-on). 
. CONF button lights steady & you hear 
confirmation tone. TERMlNATlNG A CONFERENCE 
. Replace handset or push ON/OFF but- 
ton to off. You must be actively in the 
conference. 
300.21 ACTIVATING DO NOT DIS- 
TURB . 
. If you have been given the ability to 
place your phone in Do Not Disturb, 
press the DND button (DO NOT lift 
handset). DND button lights steady. 
. You can press the DND button while 
your phone is ringing & stop the ring- 
ing. 
REMOVING DO NOT DISTURB 
. Remain on-hook. 
. Press DND button. 
. The button LED extinguishes. 
300.22 QUEUING 
6 A station can queue only 1 line at a time. 
. You see that a particular outside line is 
busy & wish to be placed on a list wait- 
ing for that line to become available. 
. Lift handset. 
. Press desired busy outside line button. 
. Press QUE button. 
0 Hang up. 
TO CANCEL A QUEUE 
. Lift handset or press ON/OFF button. 
. Press QUE button. 
. Dii tone will be heard. 
ANSWERING A QUEUE 
. You hear ringing &an outside line of the 
line group you queued is slow flashing. 
. Ltfthandset. , 
.- 
JULY 
1989 
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STARPLUS 1224u( 
-- KEY TELEPHONE SYSTEM 
. Press flashing outside line button to 
answer. 
. (If your station has been programmed for 
Preferred Line Answer, you will have the 
line automatically upon lifting the hand- 
set.) 
308.23 STORING SPEED NUMBERS 
Press SPD button. . 
Press asterisk (*) key once. 
Dial speed bin location. 0099, 99-99 = 
station speed numbers; 1049 = system 
speed numbers. 
Select desired outside line or one will be 
chosen automatically. 
Dial telephone number. 
Press HOLD button. 
Hang up. 
- Dialing an * initiates a pulse to tone 
swftchover. 
_ Dlaling the TRANSKIUE during number 
storage inserts a pause. 
- Pressing the FLASH key inserts a flash 
into the speed number., 
_ Pressing the CONF button will program 
a “No Display’. 
DIALING A SPEED NUMBER 
. If no outside line has been specified In 
programming, one will be chosen 
automatically or you can choose one now. 
. Press SPD button & d&l bin location. OR 
. Press programmed speed bin button. CIO- 
99,99-99 are station speed numbers; lo- 
49 are system speed numbers. 
. When called party answers, pick up hand- 
set or use speakerphone. 
300.24 LAST NUMBER REDIAL 
. 
Press pound (#) key. 
. Thelast numberdialed overan outsideline 
will be automatically red&led. 
300.25 PAGING 
. Stations off-hook or in DND will not hear 
the page. 
Lift handset & dial 2 digit paging code 
l OR 
9 
. 
Press programmed button. 
Speak in normal tone of voice to deliver 
. 
message. 
- 70 Internal All Call 
- 71 Internal Zone 1 
- 72 Internal Zone 2 
- 73 External Zone 
- 74AllCall 
. Hang up. 
MEET ME PAGE 
. You wish to have another party call you. 
. Pick up handset & dial “74” or press 
programmed button. 
. Request that party meet you on the 
paw 
4 
. DO NOT hang up; wait for the re- 
quested party to answer. 
ANSWERING A MEET ME PAGE 
. Go to the nearest keyphone & dial “75” 
or press preprogrammed button. 
. You will be connected to the party that 
paged YOU- 
306.26 CALL FORWARDING (Sta- 
tlon) 
. 
. 
. 
. 
. 
If you have been given the ability to for- 
ward your calls: 
Lift handset or press ON/OFF button. 
Press FWD/DND button. 
Press station button or dial intercom 
number, within 5 seconds, where your 
calls are to be forwarded. 
Hang up. 
JULY 1989 3-5  
						

							STARPLUS 1224EX KEY TELEPHONE SYSTEM 
ft 
p 
. 
?% 
& 
. 
I / 
i . 
TO REMOVE CALL FORWARDING 
. Lift handset or press ON/OFF button. 
. Press FWD/DND button. 
. Press your own station button OR 
. Dial your own intercom number. 
. Hang up. 
300.27 NIGHT SERVICE 
. 
Attendant presses DND button at that sta- 
tion. 
. To remove, press DND button again. 
NOTE: Attendant does not have DND feature. 
300.28 SETTING SYSTEM TIME AND 
DATE 
Set at programmed attendant station. 
. Press SPD button. 
. Press asterisk (*) once. 
. Dial “50”. 
. Enter date & time as follows 
YYMMDDHHMM 
- W=year80-99 
- MM = menthol-12 
- DD = day0131 
- HH = hour 00-23 
- MM = minute 00-59 
300.29 ALARM 
If you hear alarm signals on your telephone: 
. Reset alarm condition. 
, Go off-hook. 
. Dial “9”. 
. If you hear alarm signals on your 
telephone, it may be a signal from a 
phone box. , 
. Press station button programmed for 
that phone box. 
NOTE: If no station button has been 
programmed, you may dial the phone box inter- 
com number to answer the call. 
300.30 USiNG ACCOUNT CODES 
. You are on an existing call. 
. Press FWD/DND button. 
. Dial account code up to 8 digits. vhe 
other party will not hear the digits being 
dialed.) 
NOTE: If the account code is less than 8 digits, 
d&l an * to indicate account code entry if 
finished. 
300.31 TO PROGRAM FLEXIBLE 
BUlTONS 
l Press asterisk (*) once. 
. Press button to be programmed (it 
must have been programmed in the 
data base as a flexible button). 
. Dial desired code. 
. Press HOLD. 
JULY 1989 
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							., I . . :  .,,._, ;: . .._..., ‘, ._ ,.,. :.. ,. .,  L..iS 
STARPLUS 1224EX KEY TELEPHONE SYSTEM 
-- 
BUTI-ON PROGRAMMING CODES 
DSS/BLF 
1033 
Speed Bin SPD plus 2 digit number 
00-09, go-99 = station speed 
1049 = system speed 
Mute 40 
Paging: 
internal Zone 1 71 
Internal Zone 2 
72 
Internal All Call 70 
External Zone 73 
System All Call 74 
Meet Me Pge Ans 75 
NOTE: The speed bin must be programmed with 
a number before a flexible button can be assigned 
as a speed button. 
JULY 1989 3-7  
						

							.STARPLUS 1224u( KEY TELEPHONE SYSTEM 
400 GENERAL DESCRIPTION 
400.1 TECHNOLOGY 
The STARPLUS 1224EX Key Telephone System is 
a microprocessor controlled soiid state electronic 
switch which distributes communications in a 
blocking format. Ail control, switching and inter- 
face circuitry is condensed onto 2 single printed 
circuit boards (PCB) located inside the key service 
unit (KSU). Refer to Figures 4.2 and 4.3. 
Switching is accomplished through an unbalanced 
space division type CMOS matrix that provides 
voice path connection for 12 central office lines, 24 
key telephones and 8 intercom channels. 
The central microprocessor is a Z-88 and controls 
the communications between slave microproces- 
sors located in each key telephone. 
The 1224 KSU contains all system memory which 
is composed of 64K of Read Only Memory (ROM) 
and 16K of Random Access Memory (RAM). The 
RAM is subdiviied so that 8K is used as CPU 
(Central Processor Unit) working area and 8K is 
used for customer data base. The customer data 
base memory is protected from loss by a long life 
lithium battery. A Program Module contains the 
operating instructions for the system. This module 
can be easily removed and replaced which allows 
for easy upgrading of software features. 
. The system power is regulated by a switching 
power supply. This technology provides high ef- 
ficiency with low heat. A shielded transformer con- 
verts the 117 VAC into logic voltages on a separate 
power supply PCB mounted within the KSU 
cabinet. Each key telephone contains a 
micropr ocessor & circuitry to monitor button ac- 
tiviiand to control lamp (LED) indications. A built- 
in speaker permits voice or tone calling to the 
station. 
Basic, Enhanced and Executive model key 
tdephones are ail equipped with 6 feature buttons. 
The Basic phone has 6 flexibie buttons in addition 
and the Enhanced and Executive phones have 22 
flexible buttons. 
flexible buttons can be programmed as: outside 
(CO) lines, DSS buttons, speed d&i buttons, loop 
key, pooi key or certain other features. In addition the Enhanced and Executive Models 
have speakerphones. The Executive model 
telephone is also equipped with an LCD as 
standard equipment. A 3 position slide switch 
provides easy selection of intercom signaling 
modes. There are also separate tone ringing 
and voice volume controls. 
Single line telephones can be installed to 
provide emergency service in case of,a com- 
mercial power failure or if the system CPU fails. 
The system will automatically switch to these 
single line phones when the power fails. These 
phones can both make and receive calls. 
400.2 CAPACITY 
.  The 1224 Key Service Unit (KSU) is housed in a 
wall mountable cabinet that contains the Main 
Board Unit (MBU), power supply and pm-wired 
connectors for station and CO (outside) line in- 
terface. The system comes fully configured for 
12 CO lines, 24 key telephones and 8 intercom 
channels. One external page port provides two- 
way external paging capability. Four control : 
contacts offer programmable external signal- 
ing. One Music-On-Hold input allows connec- 
tion of an external music source for MOH and 
background music. Separate MOH and back- 
ground music adjustments are provided on the 
KSU. One alarm input allows connection of an 
external alarm or other sensing device. An 
RJl 1 C connector allows the connection of 3 
single line telephones which are cut over upon 
loss of AC power to the first 3 CO lines in the 
system. Phone boxes or DSS/BLF consoies 
may be substituted for key telephones on a one- 
for-one basis. 
The system contains the necessary interface 
circuitry to Install complete system battery 
backup. In the event of commerciaf AC power 
interruption, a 24 volt DC battery assembly 
provided by the customer will ensure uninter- 
rupted system operation. The battery source 
requires external charging. 
400.3 SYSTEM COMPONENTS 
The following are the components that make up 
the 1224 key telephone system: .. 
. Key Service Unit (KSU) 
JULY 1989 4-l  
						

							-. :, :.. .-* . ,, _ ,_ 
.A, . ..I ..‘l >i -.*L,,r 2.; 
,--STARPLUS 1224EX KEY TELEPHONE SYSTEM 
. Key Telephone (Basic, Enhanced or Ex- 
ecutive) 
. Wall Mount Kii 
. DSS/BLF Console 
. Program Module 
. Phone Box 
. Serial Interface Unit (SIU) 
. Real Clock Unit (ACU) 
1224EX BASIC KEY SERVICE UNIT (KSU) 
The KSU is a self contained unit. Connections are 
made externally through amphenol-type plugs, 
modular jacks, etc. A program Module allows easy 
expansion of software features. A cutout hole for 
an RS232C port is provided for future capability. 
An SIU (Serial Interface Unit) and an RCU (Real 
Clock Unit) can also be installed. They support 
SMDR and Executive (display) phone capability. 
BASIC MODEL KEY TELEPHONE 
A fully modular, multi-line keyset with voice and 
tone tinging volume controls. Contains 6 feature 
buttons and 6 flexible buttons, a dial pad and an 
Intercom mode selection switch. All buttons are of 
the non-locking type with easy to see LED’s for 
quick identification. There is no speakerphone 
operation. Flexible buttons can be programmed 
as outside line buttons, station buttons, page but- 
tons, speed buttons, loop key or pool key. Comes 
in 4 colors. 
ENHANCED MODEL KEY TELEPHONE 
A fully modular, multi-line keyset with voice and 
tone rfnging volume controls. Contains 6 feature 
buttons, 22 flexibfe buttons and a speakerphone to 
provide handsfree operation. flexible buttons can 
be programmed as outside line buttons, station 
buttons, loop key, pool key, speed buttons or page 
buttons. Comes in 4 colors. 
EXECUTIVE MODEL KEY TELEPHONE 
Identical to the Enhanced Key Telephone with the 
addition of an interactive LCD display. Dispfayed 
features include calls to and from other extensions, 
number dialed, line used, camp-on, etc. 
Allows handsfree conversations to and from 
locations that do not need dialing privileges. 
Phone boxes may be substituted for key 
telephones on a one-for-one basis. Ash color 
Y 
only. ‘-‘v&L MOUNT KIT 
‘rovides an attractive modular means of attach- 
:~g the STARPLUS key telephone to any verti- 
isl surface. 
PHONE BOX 
SERIAL INTERFACE UNIT (SIU) 
This optional unit must be installed using an 
RS232C connector & allows the customer to 
track incoming and outgoing, local and/or long 
distsncs calls (SMDR). 
An F ‘U is also required for time and date. 
REAr 2LOCK UNIT (RCU) 
This ,;rional unit must be installed to provide 
telep: ones that have an LCD with a time and 
date :iisnlay and to protect the time and date 
from commercial AC power failure. 
PRCGR4M MODULE 
This plug-in unit provides the basic operational 
instructions for the system. 
This module also provides for SMDR, RCU 
operation and supports Executive (display) 
telephones. 
DSWBLF CONSOLE 
The Direct Station Sdector/Busy lamp Field 
(OS-VBLF) is a 48 button Console. The 
DSS: BLF will provide direct access to stations 
as weil as sense as a Busy Lamp Field. 
Only the 
first 
24 burtons will be operational since the ad- 
ditional 
24 buttons will be used on the larger 
Starpfus 2448 system. The 1224 can support a 
DSS/BLF unit on any of the abailable 
24 station 
ports. Since each DSS/BLF requires a key sta- 
tion port and must be used together with a key 
telephone: a maximum of 12 units can be used 
on a 1224 system. 
Activating a DSS/BLF button programmed on a 
key telephone will light that LED on the DSS/BLF 
unit. 
JULY 1989 4-2  
						

							STARPLUS 1224EX KEY TELEPHONE SYSTEM 
ELECTRICAL SPEClFiCATlONS 
AC Input to Power Supply 
Power Consumption 
output voltage 
Station/Phone Box Cable Lengths (max) 
(twisted 2pair) 117VAC +/- lo%66 Hz 
1.5Am ,186Watts(max) 
28 V D e +I- 10%. 3.5 Amp 
566ft.of26AWGCabie 
1969ft.of24AWGCable 
1569fLof22AWGCable 
Fuse - AC Input 
Music Source (input) 
Contact Rating 
External Page Control 
Loud Bell Controi 
External Page Port 
Output Impedance 
Output Power 
Alarm Sensing (programmable) 
UL Listing 1.5A,259V 
2mWmaxatOdBm 
1.0 A, 24VDC 
l.OA,24VDC 
yrn$hx;;;Brn 
0 nordosedlwp 
$  Fi e Number 42U5 
DIMENSIONS AND WEIGHT 
Height 
Width 
Depth 
Weight 
KEY TELEPHONE 
Helght 
Width 
Depth 
Weight 
PHONE BOX 
Height 
Width 
Depth 
Weight 22 inches (56 cm) 
13.5 inches (34 cm) 
3 Inches (8 cm) 
20 pounds (9 kg) 
5.5 inches (14 cm) 
4.25 Inches 
1.75 inches I 11 cm) 
4 cm) 
1 pound (.5 kg) 
JULY 
1969 
4-3