Vodavi Starplus 1224ex Electronic Key System Installation Manual

							Lamp Field to display the status of other 
telephones within the system. 
CALL ANNOUNCING 
Each telephone user can select the way that calls 
to their phone are voice announced. By selecting 
the 1°P position on the intercom signal switch, the 
user can receive voice announced intercom calls 
without the calling party hearing conversations in 
progress. By selecting the “H” position, the user 
can reply handsfree to voice announced intercom 
calls. Basic model telephones cannot use the 
handsfree (H) mode. 
CALL FORWARD-STATION 
Each key telephone user may direct intercom calls, 
transferred outside lines and incoming outside 
lines to be forwarded to another station in the sys- 
tem. A forwarded call will signal In theTONE mode 
regardless of the way the intercom signaling switch 
was set. A station with calls forwarded to it can for- 
ward its calls to another station; a call will forward 
in this manner an unlimited number of times; 
howeverthe last station in a chain cannot use DND. 
CALL FORWARD-PRESET 
System programming allows incoming outside 
lines, that are programmed to ring a particular sta- 
tion, to be forwarded to another predetermined 
station after a programmed period of time. This 
occurs when the station normally receiving the out- 
side ring is busy or does not answer the call. 
Preset forward can be chained an unlimited num- 
ber of times. Each station in the system can have 
a preset fotward station. 
CALL PICKUP (GROUP) 
Stations can be placed in one, both or neither of 2 
pickup groups. Stations within the same group 
can pick up tone ringing intercom calls, recalling 
or transferred CO line calls for another station, and 
message wait call backs by dialing the pickup 
code. 
CALL TRANSFER 
An outside line can be transferred from one keyset 
toanother. By pressing the STATION button of the 
desired party, or pressing the TFtANS/QUE button 
and then dialing that 
2 digit station number, un- 
screened or screened transfers with an an- 
nouncement can be made. The line being 
transferred rings on the keyset and gives a flash in- 
dication to the receiving party’s keyset. Several at- 
tempts can be made to find someone at different keysets without losing the call. 
If a line is trans- 
ferred to a busy station, that station will receive 
muted ringing. . ” 
1 
CAMP ON (Call Waiting) 
A busy station may be alerted that an outside 
line is on hold and waiting for them by pressing 
the MSG/CP.ON button. The called station will 
receive two muted rings, and a flashing CP.ON 
button if the camp-on initiator is waiting to an- 
nounce the transfer. The busy party can press 
the MSG/CP.ON button. This will automatically 
place on hold any outside line he’s currently 
using and allow him to converse with the camp- 
on initiator. 
CO LINE ACCESS 
Each telephone can be programmed to be al- 
lowed or denied an appearance to individual 
outside lines or a pool of outside lines. 
Telephones denied this appearance can have 
that line transferred to them by another station 
and the call will appear on the loop button. 
Any station may be programmed to ring for any 
combination of lines during the day and different 
stations can be programmed to ring on those 
lines at night. 
CO LINE GROUPING 
..4 
CO (outside) lines can be in one of up to 8 
groups to separate line types such as local, 
PBX, FX, etc. Stations are then individually as- 
signed access to these lines via either a pooled 
group key or by a direct line key. 
CO LINE QUEUING 
When all outside (CO) lines in a group are busy, 
stations can be placed on a list awaiting that line 
to become available. Users are signaled when 
a line becomes available. If the waiting station 
is busy when the queued CO line becomes 
available, the station is placed at the bottom of 
the queue list. If a station doesn’t answer a 
queue callback within 15 seconds it will be 
dropped from the queue list. - 
. 
CONFERENCE 
A) Multi tine 
One internal station can engage in a conference 
with 2 external parties. The internal station may 
place the conference on HOLD by pressing the 
‘_ 
HOLD button. The two external parties can be 
4 
JULY 1989 
2-2  
						

							’ . 
.b 
I - 
placed in an unsupervised conference by ttie in- 
itiator pressing the CONF button. 
B) Add-On Conference 
TWO internai StatiOnS can engage in conference 
with 
1 external party or 3 internal parties can Set up 
a conference. There is no limit to the number of 
add-on conferences, except for the total number 
of CO lines connected to the system. 
COMMON AUDIBLE RINGING 
(Loud Bell Control) Incoming CO line ringing can 
be directed to relay controlled contacts. There are 
4 sets of dry contacts that can be assigned to sta- 
tions as LBC or to CO lines for A-lead indication. 
An external power source and ringing device or 
other ancillary is required. 
DIAL PULSE/DTMF SIGNAUNG 
Each outside line can be individually programmed 
to provide dial pulse or DTMF tone sending. 
DIAL PULSE TO TONE SWITCHOVER 
The signaling on an outside line can be changed 
from dial pulse to tone (DTMF). This allows lines 
set for pulse signaling to use common carriers 
which require DTMF signaling. This feature can be 
stored and used with speed dial numbers. 
DIRECT STATlON SELECT 
The user with a flexible button assigned as a DSS 
button on his key telephone can call an intercom 
station by simply pressing the appropriate DSS 
button. The called station is automatically sig- 
naled. 
DO NOT DISTURB 
Placing a key telephone in DND will eliminate in- 
coming CO line ringing, intercom calls, CO line 
transfers, All Call Page announcements and 
Camp-Ons. Pressing the DND button twice while 
the telephone is ringing will eliminate that ringing. 
The secretary in an EXECUTIVE/SECRETARY pair 
can override the Executive DND by using the 
Camp-On feature. A station in DND can still use 
the telephone to make normal outgoing calls. A 
station can be denied this feature through 
programming. 
EMERGENCY TRANSFER 
In the event of commercial power failure or central 
processor failure, the system will automatically 
connect the first 3 outside lines to single line telephones which have been installed for that 
purpose. 
EXECUTIVE/SECRETARY TRANSFER 
Four pairs of key telephones can be designated 
as executive/secretary pairs. Whenever the ex- 
ecutive phone is in DND or busy, transferred CO 
lines and intercom calls will be directed to the 
secretary station. If the secretary station is 
busy, busy tone will be received by the calling 
party. There are 3 combinations possible: 
1. 4 Executive/Secretary pairs 
2.’ 1 Executive with 14 secretaries ’ 
3. 1 Secretary for 14 Executives 
The secretary station can signal the Executive 
in DND by using the Camp On feature. 
EXTERNAL PAGING 
Any station that is allowed access to paging can 
make voice paging announcements to the ex- 
ternal paging port by either dlai code or direct 
button access. 
The external page port can be connected to a 
two way paging system. 
FLASH 
The Fiash button is used to m-establish dial tone 
or to transfer a PBX call. Flash can be 
programmed in speed dial for Centrex feature 
operation. 
FLEXIBLE STATlON NUMBERS 
The intercom number assigned to a station can 
be changed without moving the telephone. 
However station circuit 01 always remains the 
programming station. 
FLEXIBLE BUTTONS 
On the Enhanced/Executive phones there are 6 
fixed feature buttons and 22 flexible buttons. 
The Basic telephone has 6 fixed feature buttons 
and 6 flexible buttons. The flexible buttons can 
be programmed in one of the following ways: 
1. Outside line - automatically access assigned 
line 
2. Multi Function Key - the station user may 
program his/her own phone to have DSS/BLF, 
speed dial bin, page key or mute button. ..  
						

							STARPLUS 1224EX 
-- KEY TELEPHONE SYSTEM 
3. Pool Key - some or all outside lines can be 
grouped; pressing this button gives access the 
highest numbered unused, CO line in that group; 
outgoing dialing only. 
4. LOOP - used to answer transferred call on a line 
for which a station user does not have a button 
programmed on his phone. 
HOLD PREFERENCE 
Either exclusive hold or system hold can be 
programmed to be the primary hold. A line on ex- 
clusive hold prohibiisanyonefrom picking up a call 
placed on hold by another station. 
An outside line placed on system hold can be 
retrieved by any other telephone in the system that 
has access to that line. 
INTERCOM SIGNALING 
The key telephone user can select the method of 
receiving intercom calls at their station. A slide 
switch located on the telephone is used to select 
the mode. The choices are: 
1. Tone Ringing (l) 
A standard tone ring notifies the party of an in- 
coming call. 
The called station answers by Ming the hand- 
set. 
2. Privacy (P) 
The station user receives a tone burst and a 
voice announcement over the speaker. The 
microphone is deactivated, providing privacy. 
The person who is called must lift the handset to 
get the call or switch the selector to handsfree. 
3. Handsfree (H) 
The station user, upon hearing a tone burst & 
voice announcement over the speaker, can 
reply handsfree (“H” position). 
(Basic model key telephones do not have this 
feature.) 
INTERNAL ZONE PAGE 
Stations programmed to make pages can make 
voice announcements to idle stations in both inter- 
nal zones at the same time or to either one of the 
2 internal zones separately. A flexible button can 
be programmed for one button page operation by 
the station user. LAST NUMBER REDIAL 
Permits the automatic redialing of the last phone 
number dialed on an outside line including a 
number in speed dial. 
MEET ME PAGE 
Users may answer a page call by going to the 
nearest telephone, dialing a code and be con- 
nected to the calling party. A flexible button can 
be programmed for one button answer by a sta- 
tion user to a meet me page. 
MESSAGE WAlTlNG 
A station user who calls another station and 
receives ringing, busy tone or DND tone and no 
answer can activate a “message waiting” lamp 
at that station to indicate this call. The station 
user who missed the call can then press his 
MSG/CP.ON flashing button and ring the party 
leaving the message. Up to 5 messages may 
be left at each phone. A station with a message 
waiting can be reminded at a timed interval with 
a tone. 
MUSIC ON HOLD 
An optional music source can be connected 
directly to the system to provide all calls on hold 
with music. 
The same source provides background music. 
MUTE 
A flexible button can be programmed to operate 
as a mute key. During handsfree speakerphone 
operation, the key telephone microphone can 
be disabled for stations requiring priiacy of 
transmission or in areas where there are high 
ambient noise levels. 
NIGHT SERVICE 
The attendant places the system in night service 
by pressing her DND button.* This allows 
specific phones to ring at night that may or may 
not ring during the day. A dial code is provided 
for Universal Night Answer; a direct CO line but- 
ton appearance or a loop key is required for this 
feature. 
l The attendant does not have the DND feature. 
OFF HOOK SIGNAUNG 
, 
. 
l 
.I1 II v 1989 24  
						

							If a station has been programmed to receive direct 
outside line ringing and is busy on another call, that 
station will receive muted ring to indicate another 
call is ringing in. 
ON HOOK DIAUNG 
A telephone user can place calls without lifting the 
handset and can monitor the call while the called 
party’s phone is ringing or on hold. The receiver 
must be lifted to converse when using a basic key 
telephone. 
ON UNE PROGRAMMING 
Changes to the system data base with the excep- 
tion of flexible button programming can be made 
without interrupting normal system operation. 
Programming is done at station port 01. 
PBX DIAUNG CODES 
Four 2 digit PBX access codes can be 
programmed into the system. When an outside 
line is selected and one of these codes is dialed, 
toll restriction will be applied beginning with the 
digit dialed after the code. If one of these codes is 
not dialed, toll restriction doesn’t apply. This al- 
lows the dialing of PBX extensions 100, 110, 111, 
etc. on an outside line. (The line must be assigned 
as a PBX line.) 
PAGE ACCESS RESTRICTION 
Individual stations can be programmed to be al- 
lowed or denied the ability to make page an- 
nouncements. 
PHONE BOX 
A phone box may be substituted for a telephone 
on a one for one basis. The phone box can be used 
to receive intercom announcements and also 
provide handsfree response. There is also a CALL 
button which will signal all stations programmed to 
receive alarm ringing. One of these stations can 
respond to this signal by pressing the DSS/BLF 
button or dialing the intercom number of the phone 
box station. Two way conversation is then pos- 
sible. 
PREFERRED UNE ANSWER 
A station with preferred lineanswer can answerany 
assigned ringing outside line, line queues, outside 
line transfers and transfer recalls by simply lifting 
the handset or pressing the ON/OFF button. The  STARPLUS 
1224EX KEY TELEPHONE SYSTEM 
outside line button doesn’t have to be pressed 
for automatic line answer. 
PRIVATE UNE 
A station can be programmed to have a private 
line. A line designated as a private line can 
transfer calls to other stations and can be for- 
warded to another station. When placed in 
night service the UNA code will not pick up this 
ringing line. A private line cannot have a preset 
forward station. 
REAL TlME 
This hardware option allows the system time 
and date to continue functioning in case of a 
power failure. 
Also provides the time source for information 
used by SMDR and display phones. 
SPEAKERPHONE 
Enhanced & Executive model phones are 
equipped with a unit that enables the telephone 
to be used handsfree in two-way conversations 
on both intercom and outside lines. 
STATlON MESSAGE DETAIL RECORDING 
A hardware option which allows connection to 
an external RS232C compatible printer or call 
accounting device. Programming allows the 
system to track all calls, both incoming and out- 
going, local and long distance; or just outgoing 
long distance calls only. It is also possible to 
print out data base programming with this 
module. The system records calls by outside 
line, number dialed, time of day, date, station 
that placed the call and duration of Ihe call. The 
output can be programmed for either a 29 or 80 
character format. 
Account codes may also be entered. 
STATlON SPEED ‘DIAL 
Each station user can program up to 20 in- 
dividual speed dial numbers of up to 16 digits in 
length. These numbers may contain pause 
commands, flash commands and pulse to tone 
switchover commands. Each one of these 
commands takes up digit space. The numbers 
are dialed by use of the SPEED button and a 2 
digit code (W-tIS, 9oM)) or the station user can 
program a flexible button as a speed button. 
JULY 1969 
2-5  
						

							STARPLUS 1224EX 
- KEY TELEPHONE SYSTEM 
Both the asterisk (*) and pound (#) are sent as 
DTMF tones; this makes the speed dial feature 
compatible with Centrex operation. 
SYSTEM SPEED DIAL 
Up to 40 commonly dialed numbers can be 
programmed into System Speed Dial for use by 
stations allowed this feature. The numbers can be 
up to 16 digits in length and may contain pauses, 
flash commands and pulse to tone switchover 
commands. Each one of these commands takes 
up digit space. The numbers are accessed by the 
SPEED button and a 2 digit code (1049) or the 
user can program under a flexible button. The last 
20 bins are not monitored by toll restriction. Sys- 
tem speed numbers are programmed at the as- 
signed attendant station. 
Both the asterisk (*) and the pound (#) are sent as 
DTMF tones. 
TOLL RESTRlCTlON OVERRIDE 
An outside line can be programmed to allow toil 
restricted stations to dial on that line. TOLL RESTRlCTlON 
The system provides a flexible means of providk 
ing toti restriction to individual stations. By as- 
signing a “class of service” to each station, long 
dlstancs calls can be limited at certain stations 
through entries into the Allow/Deny Tables. 
UNIVERSAL NIGHT ANSWER 
CD lines not marked as a Private tine have 
Universal Night Answer (WA), which provides 
key telephones access to incoming CO calls 
when the system is in night service by dialing 
the UNA code. 
VOLUME CONTROLS 
Each key telephone user can adjust both 
speaker and ring volume independently by 
using the 2 volume controls located on the right 
sidb of the keyset. 
WALL TELEPHONE 
Any key telephone can be adapted for wall 
mounting. The wall mount kit must be provided 
for wail mounting. 
.II II Y 19FN 2-6  
						

							STARPLUS 1224EX KEY lELEPHONE SYSTEM 
. 
. 
FEATURE INDEX 
lntemal External . 
Feature Availability Equipment 
Required pJ$ymnt 
A-Lead indication 
Account Codes : Ii ki 
Alarm Signaling 
All Call Pa e 
8v : I! AaT System 
Attendant erflow 
Attendant Position 
: Ii Ii 
Automatic Privacy N 
Automatic 
SeleCtIOn : Ii 
Ii 
Automatic Pause 
inSNtiOn .N ’ 
Background Music : Music Source 
Battery Back-up memo 
) 
Battery Back-u 
P I 7  system s, I! 
Sta;us BBU 
Busy Lamp Fie d Fl 
Call Announcing : 
Ii Ii 
Call Forward - station 
Call forward - preset : Ii 
Call Pickup (group) rl 
Call Transfer : 
rl Iti 
Camp On (call waiting) 
CO tine Access 
: Fl 
CO Line Grouping 
Ii 
CO tine Queuing : 1 
Conference 
Ii N 
Common Audible Ringing 
: 
Dial Pulse/DTMF Si 
8 naling 
i Ii *@Tling Gen- 
Dial Pulse to Tone 
witchover 
Direct Station Select 
: Ii Ii 
Do Not Disturb 
Emergency Transfer 
Ii 
Executive/Secretary Transfer 
x 
External Paging . 
: Ii 
bS 
flash 
flexible Station Numbers 
: Ii pagFlg Equip- 
flexible Buttons 
Hold Preference 
: i Ii 
intercom Signaling 
internal Zone Page 
: 1 Ii 
Last Number Radial Ii 
Meet Me Page 1 
Messa e Waiting 
8 : 
Music n Hold 
: Ii Ii 
Music Source 
Mute 
Night Service 
: Ii i 
Off Hook Signaling 
On Hook Dialing 
:. Ii i 
On Line Programming 
PBX Dialing Codes 
Page Access Restriction 
: Ii Ii 
Phone Box 
: Ii N 
Phone Box 
Perferred tine Answer 
Private tine 
Real Time 
: 1 
Ii 
RCU 
Speakerphone 
Station Message Detail Recording 
t? ~;r&‘f%~ Phone L! 
Printer 
Station Speed Dial 
ss Ii Ii . 
System Speed Dial 
.  
						

							_ . ,.. ._ I 1. d.. . 
. . . . .--. _ _._. 1. 
,. - ._ .,... .-.-. _._.._.._ _ 
(‘,, . ~ ,.,, ,.,, /I_,.:.< >I-.:.. . . 
STAFIPLUS 1224Ex KEY TELEPHONE SYSTEM 
Feature 
Toll Restriction Override 
Toil Restriction 
Universal Night Answer 
Volume Controls 
Wall Telephone Internal External 
Availability 
Equipment Equipment 
Required Required 
: 
Ii F! 
: 
Ii I! 
0 N Wail Mount Kit 
S = standard 0 = optional N = none 
JULY 1989 
2-8  
						

							STAFIPLUS 1224Ex KEY TELEPHONE SYSTEM 
9 UQUID CRYSTAL DISPLAY (LCD) 
The display is arranged into an upper and lower The left sectIon of the lower field displays the 
field. date, .speed bin number, connected intercom 
The upper field displays the current activity of station or outside line number. The right set- 
the tdephone. The lower field is dhkkd into 2 tion of the lower field displays-current time or 
sections. elapsed time on an outside call. 
j _ 
j . 
I 
I 
i B 
/ - 
I 
. 
FUNCTION CALLING STATION’S DISPLAY 
CALLED STATION’S DISPIAY 
Idle Station 
Famj ’ 
Manually Dialing 
Outgoing Calls 
-1 
Recalling Line 
from Hold 
pLT%q 
Recalling Line 
from Another Station 
-1 
. 
Connected to an 
Incoming CO Line 
jiii?Yq 
Intercom Call 
.--I-. vllq 
Camp-On 
pz=Ezj 
Conference  
						

							FUNCTION CALJJNG STATION’S DISPLAY CALLED STATION’S DlSPLqY 
internal Page 
External Page 
All Call Page 
Message Waiting 
Reply to a 
Message Waiting 
Station Call Forward 
(Originating Station) 
Forwarded Call 
Preset Forward 
CO Line Queuing 
JULY 1989 2-10  
						

							a 
. 
FUNCTION 
Outside Line 
TRNlsfer CALLING STATION’S DISPLAY CALLED STATION’S DISPLAYS 
Programmed flash 
Command (F) 
Programmed Pause 
Command (P) 
Programmed Pulse-to- 
Tone Switchover (*) 
JULY 1989 
Z-11