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Vodavi Starplus 1224ex Electronic Key System Installation Manual
Vodavi Starplus 1224ex Electronic Key System Installation Manual
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VODAVI VODAVI COMMUNICATIONS SYSTEMS STARPLUS 1224EX ELECTRONIC KEY SYSTEM GENERAL DESCRIPTION INSTALLATION AND MAINTENANCE MANUAL
STARPLUS 1224EX KEY TELEPHONE SYSTEM : SECTION 500 500.1 500.2 500.3 500.4 500.5 500.6 500.7 500.8 500.9 500.10 500.11 500.12 500.13 500.14 500.15 500.16 500.17 500.18 500.19 500.20 500.21 SECTION 600 600.1 600.2 600.3 600.4 600.5 600.6 600.7 600.8 600.9 600.10 600.11 600.12 600.13 600.14 600.15 600.16 600.17 600.18 600.19 600.20 600.21 600.22 600.23 600.24 600.25 600.26 600.27 600.28 RS232C PORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 INSTALLATlCiN h> . SITE PLANNING ....................................................................................... 5-l UNPACKlNG THE KSU ............................................................................ 5-l KSU GROUNDING ................................................................................... 5-l KSU INSTALIATION ................................................................................ 5-l KSU CABLING .......................................................................................... 5-2 UGHTNING PROTECTION ...................................................................... 5-2 KEY TELEPHONE INSTALLATlON .......................................................... 5-2 WALL MOUNT KIT INSTALlATiON ..... ..r..........................~ ...................... 5-2 PHONE BOX INSTALLATION .................................................................. 5-3 EXTERNAL MUSIC SOURCE ................................................................... 5b ALARM INSTALLATION ............................................................................ 5-3 BATTERY BACKUP .................................................................................. 5-3 UCTERNAL PAGING ................................................................................. 5-3 LOUD BELL CONTROL/A-LEAD INDICATION ........................................ 5-4 EMERGENCY TRANSFER ....................................................................... 5-4 HEADSET INSTALLATION ....................................................................... 5-4 POWER UP AND INSTALlATlON CHECKLlST ...................................... 5-4 SIU MODULE INSTALlATION ................................................................. 5-4 RUC INSTALLATION ................................................................................ 5-5 BAlTERY BACKUP UNIT ......................................................................... 5-5 SMDR PRINTOUT ..................................................................................... 5-7 WIRING ......................................... ..” ........................................................ 5-8 W’STOMER DATABASE PROGRAMMING INTRODUCTION ....................................................................................... 6-l DATABASE WORKSHEETS ..................................................................... 6-l DATABASE FlELDS .................................................................................. 6-1 PROGRAM MODE ENTRY ....................................................................... 6-2 INlTlALlZATlON ........................................................................................ 6-2 STATION CLASS OF SERVICE ................................................................ 6-3 STATION PROGRAMMING.. .................................................................... 6-4 FLEXIBLE STATION NUMBERS .............................................................. 6-6 FLEXIBLE BUllONS.. .............................................................................. 6-7 PAGE GROUPS ........................................................................................ 6-9 PICKUP GROUPS 6-10 ..................................................................................... PROGRAMMING BASIC TELEPHONES/DSS CONSOLES.. .................. 6-l 1 CO UNE GROUPS ................................................................................... 6-12 CO UNE DATA ......................................................................................... 6-13 CO UNE RINGING ................................................................................... 6-14 FLASH TIMER ........................................................................................... 6-15 CO RING DETECT .................................................................................... 6-16 DIAL PULSE .............................................................................................. 6-l 7 SYSTEM DATA ......................................................................................... 6-18 TIMERS ..................................................................................................... 6-20 EXECUTIVE/SECRETARY ASSIGNMENTS ............................................. 6-23 LOUD BELL CONTROL/A-LEAD INDICATION ........................................ 6-24 PBX DIAUNG CODES .............................................................................. 6-25 ATTENDANT POSITION ........................................................................... 6-28 PRESET FORWARD RING TIMER.. ................... . ...................................... 6-27. PRESFT CALL FORWARD ....................................................................... 6-28 CONFERENCE TIMER ............................................................................. 6-28 SMDR 6-28 ........................................................................................................ d m . 5 . ,’ l JULY 1989 ii
STARPLUS 1224M KEY TELEPHONE SYSTEM 600.29 600.30 600.31 600.32 600.33 600.34 600.35 600.36 600.37 600.38 SECTION 700 700.1 700.2 700.3 700.4 700.5 SECTION 800 800.1 800.2 800.3 800.4 800.5 Irk 800.6 800.7 800.8 800.9 800.10 800.11 DATA BASE PRINTOUT.. ......................................................................... 6-30 LCD DISPLAY ........................................................................................... 6-31 TOLL RESTRICTION TABLES.. ................................................................ 6-32 STATION SPEED DIAL .............................................................................. 643 PULSE TO TONE SWITCHOVER ............................................................ FLASH WITH SPEED DIAL.. .................................................................... 6-33 NUMBERING PLAN.. ................................................................................ 6-33 NIGHT SERVICE ....................................................................................... 6-33 SYSTEM SPEED DIAL .............................................................................. 6-34 SEI-RNG SYSTEM TIME AND DATE.. ..................................................... 6-34 DATA FIELDS AND DEFAULT VALUES .................................................. 6-35 WORKSHEETS ......................................................................................... 6-36 DATABASE PRINTOUT ......................................................................... .;. 6-42 SYSTEM CHECKOUT PROCEDURES FUNCTIONAL TEST PROCEDURES ....................................................... 7-1 PREUMINARY CHECKUST ..................................................................... 7-1 KEY STATION TESTING .......................................................................... 7-2 INTERCOM FUNCTIONS TEST ............................................................... 73 CO UNE FUNCTIONS TEST .................................................................... 7-5 MAINTENANCE AND TROUBLESHOOTING GENERAL INFORMATION ....................................................................... 8-1 PREVENTIVE MAINTENANCE ................................................................. 8-l TEST EQUIPMENT AND TOOLS ............................................................. 8-l SPAREPARTS .......................................................................................... 8-l FIELD SERVICE ENGINEERING ............................................................. 8-l FAULT CLASSIFICATION.. ......................................... .m.. .......................... 8-l SYSTEM FAILURES ................................................................................. 8-2 POWER FAILURES.. ................................................................................. 8-2 KEY TELEPHONE FAILURES .................................................................. 8-2 CO/PBX UNE FAILURES ......................................................................... 8-2 FEATURE OPERATION FAILURES ......................................................... 8-2 POWER TEST ........................................................................................... 83 APPENDIX A SP-1224EX PARTS UST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-l JULY 1989 . . . III
, ,. :. . ..-. _-: ,< ,: ..i . . . ‘.. >I _ . . . . I .- - _.. sTARPLus 1zaEx KEY TELEPHONE SYSTEM VODAVl COMMUNICATIONS SYSTEMS For sales infomation call 1s (in Arizona call 94W971). Iln Canada ca!I yew distributor. For technical support call l-80&35&7279 (in Arizona call -1971). In Canada call your distributor.
‘.~. I-. . --_ . . ..__ _. .- .- ..~ STARPLUS 1224EX KEY TELEPHONE SYSTEM . . ISSUE DATE CHANGE 1 2 Feb 1968 July 1989 1224EX ISSUE CONTROL First draft Add Canadian Regulatory lnforrnatbn Add phone box, DSS console and BBU drawings
100.1 PURPOSE This manual provides the information necessary to program, install, operate and maintain the STARPLUS 1224 Key Telephone System. 100.2 REGULATORY INFORMATION (FCC) The Federal Communications Commission (FCC) has established rules which allow the direct con- nection of the STARPLUS 1224 Key Telephone System to the telephone network. Certain actions must be undertaken or understood before the con- nection of customer provided equipment is com- pleted. A. TELCO NOTlFlCATlON Before connecting the STARPLUS 1224 Key Telephone System to the telephone ne@ork, the local serving telephone company must be given advance notice of intention to use customer provided equipment (CPE) and provided with the following information: 1. The telephone numbers to be connected to the system. 2. The FCC Registration Number located on the Key Service Unit (KSU): DLP82V19889-MF-E* 3. The Ringer Equivalence Number also located on the KSU: 0.56 4. The USOC jack required for direct intercon- nection with the telephone network: RJ21 X 5. The 1224EX KSU is UL listed, file number 42U5. *NOE: If no key telephones are programmed to have a pooled group button FCC# DLP82V19891- KF-E may be used. B. INCIDENCE OF HARM If the telephone company determines that the cus- tomer provided equipment (CPE) is faulty and pos- sibly causing harm or interruption to the telephone network, it should be disconnected until repair can be made. If this is not done, the telephone com- pany may temporarily disconnect service. . C. CHANGES IN SEFlVICIi J The local telephone company may make chan- ges In its communications facilities or proce- dures. If these changes should affect the use of the 1224 or compatibility with the network, the telephone company must given written notice to the user to allow uninterrupted service. D. MAiNTENANCE LlMlTATlONS ’ Maintenance on the 1224 Key Telephone Sys- tem is to be performed only by the manufacturer or its authorized agent. The user may not make any changes and/or repairs except as specifi- colly noted in this manual. If unauthorized al- terations or repairs are performed, any re:z-‘aining warranty may be voided. E. NOTICE OF COMPUANCE The 1224 Key Telephone complies with rules regarding radiation and radio frequency emis- sions by Class A computing devices. In accord- ance with FCC Standard 15 (Subpart J) the following information must be supplied to the end user: 4 ‘WARNING: This equipment generates and uses R.F. ener- gy and if not installed and used in accordance with the instruction Manual, it may cause inter- ference to radio communications. It has been tested and found to comply with the limits for a Class C computing device, pursuant to Subpart J of Part 15 of the FCC Rules, which are designed to provide reasonable protection against such interference, when operated in a commercial environment. Operation of this equipment in a residential area Is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures may be required to correct the interference.” F. HEARING AID COMPATlBlLlTY The 1224 Key Telephone is Hearing Aid com- patible as defined in Section 68.316 of Part.68 FCC Rules.
STARPLUS 1224EX KEY TELEPHONE SYSTEM --- 100.3 CANADIAN REGULATORY IN- FORMATION Department of Communications (DOC) Certification Number: 676 2581A Load Number: 16 Ancillary Equipment Number: CA21A File Number: LB57228 A. NOTICE . - 3 The Canadian Department of Communications label identifies certified equipment. This certifica- tion means that the equipment meets certain telecommunications network protective, opera- tionai and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equip- ment, users should ensure that it is permissible to be connected to the facilities of the local telecom- munications company. The equipment must also be installed using an acceptable method of con- nection. in some cases, the company’s inside wiring associated with single line indiviiual service may be extended by means of a certffied connec- tor assembly (telephone extension cord). The cus- tomer should be aware that compfhnce with the above condition may not prevent degradation of service in some situations. . NOTE: The Load Number (IN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the load numbers of all the devices does not exceed 100. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the’user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metaf- lit water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should con- tact the appropriate electric inspection authority or electrician, as appropriate. JULY 1989 l-2
^ ., . STARPWS 1224EX .-_. KEY TELEPHONE SYSTEM i BAStC TELEPHONE . EXECUTIVE TELEPHONE ENHANCED TELEPHONE 0
200 FEATURE DESCRIPTION A-LEAD INDlCATlON There are 4 contacts which may be indiviiualiy programmed as either A-lead indication (to contrd ancillary equipment) or Loud Bell Contrd. When programmed as A-Lead indication &assigned to a CO line, the corresponding contact will dose whenever that CO line is accessed by a station. ACCOUNT CODES AUTOMATIC SELECTION The us8r can select an outside line, intercom station or speed diai button or dtai a feature & automatically plaC8 the phone in the dialing mode without pressing the ON/OFF button or lifting th8 hand&. Account codes can be entered by the user during a call; this Cod8 can be used with SMDR informa- tion for billing purposes. it can be 8 digits in length. ALARM SIGNAUNG AUTOMATlC PAUSE INSERTlON If a ftash is programmed into syst8m and station speed diai numbers, and last number red&l numbers, a pause will automatically be inserted after the flash. A pause will aiso be automatical- ly inserted after a PBX dialing code has been used & after a. pulse to tone switchover is programmed into speed diai numbers. The system can recognize either an open or dosed loop from an extemai rday and transmit an aiarm signai. This signal can be sent to all programmed stations with either a single or repeated tone. The type of alarm tone is selected in system program- ming. B This feature can be used as an entry door alarm. AU CALL PAGING BACKGROUND MUSIC Key telephone & phone box users may receive music over their speaker when an optional mUSiC source has been Conn8Ct8d t0 the sys- tem. Th8 mUSiC can be Weed on or off and the vdumeadjusted at each indiviiuai telephone or phOn8 box The maximum loudness level can be adjusted on the KSU. StatiOnS allowed t0 make pages may mak8 VOUCH Phone boxes that are denied DND in data base paging annOUnC8mentS to all idle stations, phone programming, can receive music through their boxes and extemai paging ports at th8 same time. speaker. . ATTENDANT OVERFLOW (Refer to Call Forward-Preset) System program- ming allows the attendant station to b8 programmed so that if the attendant is busy or not there, the tail will be automatically forwarded.to another pred8t8rmin8d station after a programmed period of time. ATTENDANT POSlTlON Any key t8f8phOn8 SUitiOn may b8 assigned as th8 system attendant. The assigned attendant will receive unattended line recalls and will initiate NIGHT SERVICE. This feature can be allowed or denied on a per station basis by programming. BATIERY BACK-UP (MEMORY) A long life lithium battery is provided inside the KSU to prevent loss of system programming in the 8V8nt of a pOw8r Outage Or the System power being turned off. AUTOMATDC PRIVACY Privacy is automaticaily provided on all calls. The system may be programmed to eliminate privacy, allowing another station to join in on existing CO BAlTERY BACK-UP (SYSTEM) An OptiOnai battery package (BBU) & cabling can be connected to the KSU to maintain com- plete system operation in the event of an AC power failure. calls in progmss will continue without interruption when commercial power falls. 8 (outside) iin COnVerSatfOnS. CALLING STATION INDICATOR (Busy Lamp Field) Buttons programmed as sta- tion buttons on a tei8phOn8 afS0 serve as a Busy