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Vodavi Infinite Gk-816 Installation Manual

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    							Infinite 816 Key Telephone System FEATURE DESCRIPTION 
    Table 300-l Alphabetical Feature Index (Cont’a 
    INTERNAL EXTERNAL 
    FEATURE AVAILABLE 
    EQUIPMENT 
    1 REQUIRED 
    EQUIPMENT 
    REQUIRED 
    Internal Zone Page S 
    N N 
    LCD Display S 
    RCU Exec Key Telephone 
    Loud Bell Control S 
    N Bell/Ring Gen. 
    Meet Me Page S N N 
    Message Waiting S N 
    N 
    Music On Hold S 
    N Music Source 
    Mute S N N 
    Night Service S N 
    N 
    Off-hook Signaling S N 
    N 
    On-Hook Dialing S N N 
    On-Line Programming S N 
    N 
    Pause Timer S N 
    N 
    PBX Transfer S N N 
    PBX Dialing Codes S N N 
    Phone Box 0 N Phone Box 
    Preferred Line Answer S N N 
    Private Line S N 
    N 
    Real Time Clock S N N 
    Save Number Redial S N N 
    SIA Compatibility S N N 
    Speakerphone S N Enh/Exec Phone 
    Station Class of Servfce S N N 
    Station Message Detail Recording (SMDR) S SIU/RCU Printer 
    Station Speed Dial S N 
    N 
    System Speed Dial S N N 
    Toll Restriction (override) S N N 
    Toll Restriction (table driven) S N N 
    Transfer Recall S 
    N N 
    Universal Night Answer S N N 
    Volume Controls S N 
    N 
    Wall Telephone 0 N Wall Mount Kit 
    S = Standard Feature; O=Optional: Requires additional hardware: N=No additional hardware re- 
    quired 
    Issue 1, January 1992 300-a  
    						
    							FEA- DESCRJFT’ION Injinite 816 Key Telephone System 
    the system 
    returns to normal AC operation. 
    (Batteries must be provided separately.) 
    300.13 BUSY LAMP FIELD 
    Each Key Telephone is equipped with an LED 
    indicator under each Direct Station Selection 
    (DSS) button to denote the status of all other 
    keysets in the system. 
    300.14 CALL ANNOUNCING 
    Through a rocker switch on the Key Telephone, 
    users can select the mode that allows calls to 
    their phone to be voice announced. 
    300.15 CALL FORWARD QRESRT) 
    The system data base n-ray be configured so 
    that incoming CO lines, which are pro- 
    grammed to ring a parUcular station, can be 
    forwarded to another station predetermined in 
    programming. This feature is active if the 
    station normally receiving the CO ring is busy 
    or does not answer the call. 
    300.16 CALL FORWARI) (STATION) 
    Each Key Telephone user may direct intercom 
    calls, transferred CO line calls, and outside 
    line ringing to be forwarded to another station 
    in the system. A forwarded call will signal the 
    receiving station in the Tone mode, regardless 
    of the intercom signaling switch mode selec- 
    tion. 
    300.17 CM& PICK-UF (GROUP) 
    Tone ringing intercom calls and transferred 
    CO lines can be picked up by telephones within 
    the Same group. 
    300.18 CXLL TRANSFER 
    An outside CO Iine can be transferred from one 
    keyset to another. By pressing the STA/SPD 
    button of the desired party, screened (an- 
    nounced) transfers or unscreened transfers 
    can be made. The line being transferred rings 
    and gives a flash indication to the receiving 
    party’s keyset. A line can be transferred to a 
    busy party. and a line may be retained in 
    transfer if several attempts are made to find 
    someone at different keysets. 
    300.19 CAMP-ON NXU WAITING) 
    A station may alert a busy party that an out- 
    side line is on hold and waiting for them by use 
    of the Camp-On feature. To Camp-On a call; 
    transfer the call to the desired busy station, 
    then press the CAMP-ON button. The called 
    station will 
    receive an off-hook ring, hold flash 
    indication on the waiting line, and a flashing 
    HOLD button if the Camp-On initiator is still 
    off-hook. The busy party can press the CAMP- ON button, automaticallv nlacing the first out- 
    side line on hold, to confer withtie Camp-On 
    inittator. Or in the event the initiator has left 
    the call (no ilashing HOLD), the party can 
    press the waiting outside line button, auto- 
    matically placfng their first outside line on 
    Hold. A station may Camp-On another busy 
    station without having a CO line connection, 
    if desired. A CO line camped-on a station will 
    recall the Camp-On initiator if not picked up 
    after the programmable period of time expires. 
    Only the attendant station can Camp-On to a 
    station in the DND mode with a visual indica- 
    tion only. A Camp-On cannot be made to a 
    station in conference. The station designated 
    ExecuUve in an %ecuUve/Secretary pair can 
    be camped-on only by the corresponding Sec- 
    retary. 
    360.20 CENTREX COMPATIJ3lLlTY 
    The 816 
    system provides features that are 
    Centrex compatible. such as the ability to 
    program Flash into Speed dial numbers and 
    other general features that help to enhance a 
    Centrex environment The 8 16 is compatible 
    with Centrex Lines ( 1 ML). 
    300.21 CHAINING SPEED BINS 
    Speed dfal bins may be chained together by 
    simply accessing one speed bin, then another 
    and another as required. This Is helpful for 
    accessing Long Distant carriers or banking 
    services when Account Codes may be required. 
    300.22 CO LINE 
    ACCESS 
    Each telephone can be programmed to be al- 
    lowed or denied access to outside lines on an 
    individual basis. Telephones denied access 
    can have that line transferred to them by 
    another station and the call will appear on its 
    associated button. 
    Any statton may be programmed to ring for any 
    combination 
    of lines during the day and differ- 
    ent stations can be programmed to ring on 
    those lines at night 
    360.23 CO LINE GROUPING 
    CO 
    lines can be in one of up to eight groups to 
    separate line types such as local, FX, PBX etc. 
    This allows ease of line access assignment at 
    the station level in the system data base. 
    300.24 CO LINE QUEUING 
    When CO lines are busy, stations can be 
    placed in queue awaiting that CO tie or a CO 
    line in the same line group to become available. 
    When a CO line becomes available, the system 
    signals the waiting station. If the waiting sta- 
    300-4 Issue 
    1, January 1992  
    						
    							Infinite 816 Key Telephone System FEATURE DESCRIPTION 
    tion is busy when the queued CO line becomes 
    available, the station is placed at the bottom of 
    the queue list. Three attempts will be made to 
    reach a busy station before that station is 
    dropped from the queue list. lf a station does 
    not answer the queue signal in 15 seconds, 
    that station will be dropped from the queue list. 
    300.25 CO RING ASSIGNMENT3 
    CO lines are assigned to ring on a per-station 
    basis according to system programming. Any 
    station may be programmed to ring for any 
    line(s) in the Day and/or Night mode. 
    300.26 COMMON AUDIBLE RINGING 
    (LOUTI BELLCONTROL) 
    Incoming CO line ringing can be directed to 
    relay controlled contacts. There are 2 sets of 
    dry contacts that can be assigned to stations 
    as Loud Bell Control or to CO lines for CO Line 
    Control. 
    An external power source and ringing device or 
    other ancillary equipment is required. 
    300.27 CONFERENCE 
    l Multi-line Conference. One internal 
    station can engage in a conference with 
    two external parties. An external party 
    can be excluded from the conference by 
    pressing the CO line button of the party 
    wishing to remain. The internal station 
    may place the conference on Hold by 
    pressing the HOLD button. 
    l Add-On Conference. Two internal sta- 
    tfons can engage in a conference with 
    one external party. There is no limit on 
    the number of add-on conferences, ex- 
    cept the total number of CO lines con- 
    nected to the system. 
    300.28 DATA BASE PRINTGUT (DUMP) 
    Through a system programming command, 
    either portions of, or a complete data base 
    dump can be prlnted using the RS-232C con- 
    nector on the 8 16 KSU. 
    300.29 DIAL PULSE-TO-TONE 
    SWITCHOVER 
    The system will change the signaJng on a CO 
    Iine from dial pulse to DTMF Vane), allowing 
    the use of common carriers behind a dial pulse 
    CO line. ‘IXi.s can be done manually through 
    dial access or automatically by storing the 
    feature in speed dial numbers. 
    300.30 DIAL PULSE/D’IlW SIGNALING 
    The Irgfinite 8 16 System can be programmed to 
    provide pulse or tone sending on a per-line 
    basis. 300.31 DIRECT STATION SEUXTION 
    Sixteen buttons are dedicated at each 8 16 Key 
    Telephone for immediate signaling and con- 
    nection to other stations. 
    300.32 
    DO NOT DISTURB @ND) 
    Placing a Key Telephone in DND will eliminate 
    incoming CO line ringing, intercom calls, CO 
    line transfers. All Call Page announcements, 
    and Camp-Ons. The attendant position can 
    override a station in DND using the Camp-On 
    feature. ‘Ihe designated Secretary in the Ex- 
    ecutive/Secretary pair can call an Executive 
    who is busy or in DND by use of the Camp-On 
    feature. Normal outgoing activity may occur 
    when a station is in the DND mode. By pro- 
    gramming, a station can be denied this feature. 
    300.33 DSS/CO AUTOMATIC LINE SE- 
    A DSS or CO line can be selected by pressing 
    the associated button. automatically placing 
    the phone in the dialfng mode. CO lines will 
    bring up lual tone and DSS stations are auto- 
    matically signaled. 
    300.34 EMERGENCY TRANSFER 
    In the event of commercial power failure or 
    central processor failure, the system can auto- 
    matically connect the first three CO lines to 
    pre-connected single line telephones. 
    300.35 END TO END SIGNALING 
    This feature indicates the capability of the sys- 
    tem to accept DTMF tones from stations, send 
    them through the public network and have 
    them received at the distant end for computer 
    access, a variety of control functions or inward 
    call completion at a distant switching system 
    300.36 EXECWNE/SECREX’ARY TRANS- 
    Four pan-s of Key Telephones can be desfgnated 
    to have the ability of Executive/Secretary 
    Transfer. Whenever the ‘Executive” phone is 
    in DND or busy, transferred CO lines and 
    intercom calls will be directed to the ‘Secretary” 
    station. The “secretary” of an Exec/Secretary 
    can ‘camp-on” to an Executive that is busy or 
    in DND. There are three combfnaffon types 
    possible: 
    l Four pairs of ‘Executive- Secretary” 
    pools. 
    l One Executive with one-to-four Secre- 
    taries. 
    * One Secretary for one-to-four Execu- 
    tives. 
    Issue 1, January 1992 300-6  
    						
    							FEATURE DESCRIPTION infinite 8 16 Key TeIephone System 
    300.37 
    EXTERNAL PAGING 
    Any station. except one assigned as COS 6, can 
    make voice paging announcements to the ex- 
    ternal paging port 
    300.38 
    FLASH 
    The FIASH button is used to reestablish dial 
    tone or transfer a PEX/Centrex call. 
    Flash can 
    be programmed in speed dial for PEX/Centrex 
    feature operation. The Flash duration is pro- 
    grammed on a per CO line basis. 
    300.39 FLZXIBLZ DSS ASSIGNMENF 
    The order of appearance of DSS buttons as- 
    signed to telephones can be changed to meet 
    customer requirements. 
    300.40 
    HEADSET COMPATIBILITY 
    The key teIephones are designed to allow the 
    connection of a modular headset. The user 
    connects the modular headset to the handset 
    jack on the telephone leaving the handset in 
    place. The ON/OFF button is then used to 
    activate the headset. 
    300.41 HOLD PROVlSIONS 
    The following hold conditions are available in 
    the 8 16 system: 
    k 
    B. 
    C. 
    D. Hold - System 
    &y call can be placed on hold and re- 
    trieved by any station with access to that 
    line. 
    Hold - Exclusive 
    Any call can be placed on hold and re- 
    trieved only by the initiating station. 
    Hold - Preference 
    The system can be programmed to have 
    either system hold or exclusive hold as- 
    signed as the hold preference. 
    Hold Recall Timers 
    Calls placed on hold are capable of being 
    timed to recall. The exclusive and system 
    hold recall timers are separately pro- 
    grammed. 
    300.42 
    RWOMING INTERCOM SIGNAL 
    ING SELECTION 
    The Key Telephone user can select the method 
    of receiving intercom calls at that station. The 
    mode can be easily changed by the individual 
    user. A rocker switch located on the Key Tele- 
    phone is used to select the mode. The choices 
    are: Tone Ringer (77. A standard tone ring 
    notifies the party of an incoming call. 
    The party answers by going off-hook. 
    Page (P). The 
    station user receives a 
    short tone burst and a voice an- 
    nouncement over the integrated keyset 
    speaker, while the microphone is deac- 
    tivated, providing privacy. The called 
    party must go off-hook to pick up the 
    call, or switch the selector to Handsfree. 
    Handsfree M. The station user, upon 
    hearing a short tone burst and a voice 
    announcement over the integrated 
    speaker, can reply Handsfree. 
    300.43 
    INTERNAL ZONE PAGE 
    Any station can make voice paging an- 
    nouncements to idle stations in both internal 
    zones simultaneously or to either of the two 
    internal zones. 
    300.44 
    LCD-WTERACTNE DISPLAY 
    An optional Executive Key Telephone with DIS- 
    PLAY provides the user with visual indication 
    of call status. Calls to and from other exten- 
    sions, number dialed, line used and camp-on 
    are among the many features displayed. 
    300.45 
    LOUD BELL CONTROL (CONTACT) 
    Incoming CO line ringing of a station can be 
    directed to Loud Bell Control contacts. There 
    are two sets of dry contacts that may be as- 
    signed individually. An external power source 
    and ringing device is required. 
    300.46 ?dEET ME PAGE 
    Any Key Telephone station may answer a Meet 
    Me Page request on internal or external pages. 
    This allows a user to answer the page from any 
    station and be connected to the paging party 
    via an intercom channel. 
    300.47 MESSAGE WAITING 
    Unattended Key Telephones can be notified of 
    missed calls. Up to five messages of incoming 
    intercom calls can be received. Upon return to 
    the keyset, the user presses the flashing MSG 
    WAlT button to ring each party leaving a mes- 
    sage. 
    300.48 MUSIC-ON-HOLD 
    An optional music source can be connected 
    directly to the system to provide all held calls 
    with music. 
    300.49 MUTE 
    During handsfree speakerphone operation, 
    the Key Telephone microphone can be disabled 
    300-6 Issue 1, January 
    1992  
    						
    							Infinite 816 Key Telephone System FEATURE DESCRIPTION 
    for sftuaffons requfring prtvacy of transmfssfon 
    or in areas where there are high ambient-noise 
    levels. 
    309.50 NIGHT 
    SERVICE 
    The attendant places the system in night serv- 
    ice by pressing her DND button.* ‘Dais 
    allows 
    specific phones to &g at night that may or may 
    not ring during the day. 
    A dial code is provided 
    for Un.iversal Night Answer; a direct CO line 
    button appearance or a loop key is required for 
    this feature. 
    * The attendant does not have the DND feature. 
    300.51 OFF-BOOK SI(;NALING 
    lf a station has been programmed to receive 
    direct outside line ringing and is busy on an- 
    other call, that station will receive muted ring 
    to indicate another call Is rfngfng in. 
    300.52 
    ON-HOOK DIALING 
    A speakerphone equipped Key Telephone user 
    can place calls without lifting the handset. and 
    monitor the call while the called party’s phone 
    is ringing or on Hold. 
    300.53 
    ON LINE PROGRAMMING 
    Changes to the system data base can be made 
    without interrupting normal system operation. 
    Programming is done at statlo port 0 1, regard- 
    less of intercom number assigned to it. 
    300.54 
    PAUSE TIMER 
    When dialing a speed number, a timed pause 
    in digit .sendFng can be inserted into the num- 
    ber. When the [#I button is pressed while 
    entering digits into a speed dial bin, it serves 
    asacomman d to the KSU to provide a timed 
    pause before resuming digit sending. The 
    length of the pause is controlled by the pause 
    timer. Successive entries of the [#I button will 
    provide successive timed pauses. Each pro- 
    grammed pause utilizes one of the 16 digit 
    spaces for speed dialing. 
    When a timed pause is detected during speed 
    dialing, the LCD will display the letter -P” for 
    erich pulse. Automatic pauses that occur as a 
    result of detectfng a dialed PBX code in last 
    number red&l or a Pulse-to-Tone switch-over 
    in speed dial will not display a ‘P” in the LCD 
    display. 
    300.55 
    PBXKENMEX TRANSFER 
    When Centrex or PBX Lines are connected to 
    the 8 16 system, users may, by using the Flash 
    button, transfer callers to other Centrex or PBX 
    extensions. 300.56 PBX DIALmG CODES 
    The system will allow four two-digit PBX access 
    codes to be entered into memory. When one of 
    these codes is dialed. this signals the 8 16 KSU 
    that toll restrfction fs to be applied at the next 
    dialed digit after the code. If one of the codes 
    is not dialed, toll restriction does not apply. 
    This 
    allows the dialing of PBX extensions 100. 
    110, 111. etc. 
    300.57 
    PHONE BOX 
    A 
    Phone Box may be substituted on a one-to- 
    one basis for any Key Telephone in the 816 
    System to provide intercom announcements 
    and handsfree talkback at desired locations. 
    The user can also orIginate a call to stations 
    preassigned in the data base by pressing the 
    CALL button. This will signal all stations for 
    which alarm receive has been enabled. One of 
    these stations can respond to this signal by 
    pressing the DSS button of the Phone Box 
    station. Two-way conversation is then possi- 
    ble. The box ls assigned a DSS key. and when 
    called, responds Handsfree to the call. A sta- 
    tion can be programmed as a Phone Box by 
    assigning COS 6 in station programming. 
    300.58 
    PREFERRED LINE ANSWER 
    A 
    station with Preferred Line Answer can an- 
    swer any assigned ringing CO hne by lifting the 
    handset. 
    300.59 
    PRlVATE LINE 
    Private Line programming allows certatn line(s) 
    to provide flash and ring at a specific station 
    only. When placed on hold. these line(s) are 
    active at the indicated (programmed) statfon 
    only, Night Service will not affect lines pro- 
    grammed as Private Lines. A Private Line can 
    be transferred to other stations. 
    300.60 
    REAL TXME CLOCK 
    Provides Executive Key Telephones and ShdDR 
    records with an accurate Time and Date. The 
    system clock recording time and date is pro- 
    tected from commercial power failure to the 
    system and continues to function. This unit is 
    included with the Enhanced 8 16 Key Service 
    Unit (KSU) as standard equipment. 
    300.61 SAVE NUMBER REDIAL 
    A 
    number dialed by a station on a CO line can 
    be saved permanently to be used at any time. 
    300.62 SlA 
    COMPATIBm 
    A 
    Single Ltne Adapter (SLA) may be substituted 
    for a key telephone on a one-for-one basis. 
    This allows connectivity of industry standard 
    Issue 
    1, January 1992 300-7  
    						
    							FEATURE DESCRJP’MON Injinite 816 Key Telephone System 
    2500 type (MMFJ single line telephone, and 
    other devices such as FAX machines, mo- 
    dems, automatic attendant, and Voice Mail 
    systems. There is no limit on the number of 
    816 ports that can be programmed to SLA 
    UIlitS. 
    300.63 S-ONE 
    Each Key Telephone contains circuitry ena- 
    bling two-way Handsfree conversations for 
    either internal or external calls. 
    300.64 STATXON CLASS OF SERVICE 
    Icw 
    Each station is assigned a Class of Service 
    which governs that station’s dialing privileges. 
    Six uniquely defined Classes of Service are 
    available for assignment to station on a per 
    station basis. The system provides a flexible 
    means of providing Toll 
    or dialing restricUons 
    through the use of two (2) programmable Allow 
    and Deny Tables. 
    300.65 STATION MESSAGE DETAIL RE- 
    CORDING (SMDRI 
    SMDR allows a customer to track both incom- 
    ing and outgoing calls by CO kne, number 
    dialed. time of day, date, station that placed 
    the call, and duration of call. The SMDRmod- 
    ule is included with the Enhanced 816 Key 
    Service Untt (KSU) as standard equipment. 
    300.66 STATION SPEED DIAL 
    Each station has sixteen user programmable 
    private speed dial numbers of up to sixteen 
    digits in length. These numbers may contain 
    pauses, Flash comman ds, and ‘No Display” 
    characters. The numbers are accessed by go- 
    ing off-hook, pressing the AUTO/SAVE but- 
    ton. and press the SI’A/SPD button desired. 
    300.67 SYSTEM SPEED DIAL 
    A total of forty numbers can be assigned as 
    common system speed dial numbers. The 
    numbers can be up to sixteen digits in length, 
    with pauses taking up digit space. The num- 
    bers are accessed by going off-hook, pressing 
    the AUTO/SAVE button, and dialing the two- 
    digit access code (10 to 49). The last twenty 
    speed dial bins will not be monitored by toll 
    restriction. The system speed numbers are 
    entered at the attendant station. 
    300.68 TOLL, RESTRICTION OVERRIDE 
    An outside line can be programmed to allow 
    toll restricted stations to dial on that line. 
    300.69 TOLL RESTRICTION (TABLE 
    DRI[VEN) 
    The system provides a flexible means of pro- 
    viding toll restriction to individual stations. By 
    assigning a ‘class 
    of service” to each station, 
    long distance calls can be limited at certain 
    stations through entries into the Allow/Deny 
    Tables. 
    300.70 TRANSFER RECALL 
    When a CO transfer is completed to another 
    station. the Transfer Recall timer is initiated. 
    If the he is not answered within a specified 
    amount of time, the CO line will recall the 
    initiator within a specified amount of time, the 
    CO line will recall to the Attendant. If still 
    unanswered by the Attendant and the recall 
    timer expires again, the CO line will recall to 
    all stations in the system. If the CO line still 
    goes unanswered and the recall timer expires 
    again, the CO Iine will be dropped from the 
    system. 
    300.71 UNIVERSAL NIGHT ANSWER 
    CO lines not marked as a Private Line have 
    Universal Night Answer fUNA), which provides 
    key telephones access to incoming CO calls 
    when the system is in night service. 
    300.72 VOLUME CONTROLS 
    Each Key Telephone user can adjust both 
    speaker and ring volume independently by 
    using the two volume slide switches located on 
    the right side of the Key Telephone. 
    360.73 WALL TELEPHONE 
    Any Key Telephone can be adapted for wall 
    mounting using the Wall Mount Kit. 
    300-8 Issue 1, January 1992  
    						
    							Infinite 816 Key Telephone System OPERATION 
    SECTION 400 
    OPERATION 
    400.1 
    INTRODUCTION 
    The In@tf& 816 Key Telephone System has a 
    wide variety of features and flexible program- 
    ming, allowing each telephone user to program 
    his/her telephone to meet his/her own individ- 
    ual needs. 
    This section of the manual contains the oper- 
    ating instructions for key telephones and in- 
    cludes an illustration of the key telephone used 
    in the 816 system and description of the keys 
    on the telephones and their functions. It is 
    designed to provide step-by-step instructions 
    for operating the key telephones in the system. 
    Visual and audible cues which accompany the 
    various steps in the operation of the features 
    are also included. 
    Literature similar to these operating instruc- 
    tions has been prepared for use by the cus- 
    tomer in the form of the Inj?n.Qe 816 Station 
    User’s Guide. 
    400.2 
    PLACING AN OUTSIDE CAL& 
    (MJTOMATIC LINE s-IONI 
    a. Press outside line button. 
    b. ON/OFF button will kght and dial tone will 
    be heard. 
    c. Dial desired party. 
    d. When called party answers, lift handset to 
    converse or use speakerphone. 
    400.3 
    ANSWERING AN OUTSIDE CALL 
    a. Lift handset. 
    b. Press slow flashing outside line button. (If 
    your telephone is programmed with Pre- 
    ferred Line Answer, you may answer an 
    outside line by lifting the handset.) 
    400.4 
    SPEAEERPHONE 
    a. Press station key of desired party, or press 
    available outside line button and dial 
    number. 
    b. Speakerphone is activated. 
    c. Press ON/OFF button to end call. 
    400.5 VOLUME 
    CONTROLS 
    There are two volume control slide switches on 
    the right side of the Key Telephone. Sliding the 
    switch toward you decreases the volume. The 
    front switch is for voice, background music, and speakerphone volume. The back switch is 
    for tone ringing volume. 
    400.6 
    MUTEBUXTON 
    The MUTE button provides privacy during 
    speakerphone or handset operation by dis- 
    abling the microphone. 
    a Press while off-hook to activate (LED 
    &pS). 
    b. Press again to deactivate. 
    400.7 
    BACXGROUND MUSIC 
    a Press [9] on the dial pad (music is heard). 
    b. Press [9] again and music is discontinued. 
    (When you pick up the handset or press 
    the ON/OFF button, music is discontin- 
    ued automatically.) 
    400.8 
    PLACING OUTSIDE LINE ON HOLD 
    a. If your system is programmed for Exclu- 
    sive Hold Preference, press HOLD button 
    once for Exclusive Hold and twice for Sys- 
    tem Hold. 
    b. If your system is programmed for System 
    Hold Preference, press HOLD button once 
    for System Hold and twice for Exclusive 
    Hold. 
    400.9 ANSWERING 
    ARECALL 
    When an outside line has remained on hold for 
    an extended period of time, you will be re- 
    minded with 
    a recalling ring. 
    a. Press outside line button flashing at very 
    fast rate. 
    b. Lift handset to converse. 
    480.10 
    FLASH 
    When connected to an outside line, press 
    FLASH button to disconnect outside line and 
    reseize outside line dial tone. 
    400.11 PBX/CENTRF.XTRANSFER 
    a We connected to an outside line (PBX or 
    Centre.., press FLASH button. 
    b. Receive PBX/Centrex transfer dial tone. 
    c. Dial PBX/Centxx station number. 
    d. Hang up to complete transfer. 
    Note: IThe CO line Flash Timer must be pro- 
    grammed 
    for proper PBX/Centwx opemtfon 
    Issue 1, January 1992 400-l  
    						
    							OPElWl’ION Infinite 816 Key Telephone System 
    figure 400-l Iqfinite 816 Executive Key Telephone 
    400-2 Issue 1, January 1992  
    						
    							Infinite 82 6 Key Telephone System OPERATION 
    lOTO 
    2 
    3 
    4 
    6 
    70 
    71 
    72 
    73 
    74 
    9 
    0 
    * 
    # Table 400-l 816 Numberixq Plan 
    400.12 CALL PICKUP 
    When intercom tone ringing, transferred out- 
    side line ringing, or recall ringing is heard at 
    an unattended telephone, lift the handset and 
    dial [6] on the dLal pad to be connected to the 
    calling party. You must be in the same pick-up 
    group as the ringing telephone to pick up the 
    call. 
    400.13 PLACING AN INTERCOM CALL 
    a. Press station key of party to be called (if 
    programmed at your phone); or diaI sta- 
    tion number (0 1 to 15). 
    b. You will hear ringing If called station is in 
    T answering mode; or three bursts of 
    tone if called station is in ‘H” or ‘F posi- 
    tion. 
    c. Lift handset or use speakerphone, tone 
    bursts stop. 
    d. Hang up to end call. 
    400.14 ANSWERING AN INTERCOM CALX, 
    With your intercom signal switch in the: 
    - T mode, you will hear repeated inter- 
    com tone ringing & your HOLD button 
    will slow flash. Lift handset or press 
    ON/OFF button to answer. Hang up 
    or press ON/OFF button to end call. System Speed Dial preceded by AUTO/SAVE button 
    Alarm Reset 
    External Page 
    Meet Me Page Answer 
    call Pickup 
    Internal All CalI Page 
    Internal Zone 1 Page 
    Internal Zone 2 Page 
    External Zone Page (Can also use 3) 
    AllCallPage(Canalsouse#) 
    Music 
    Attendant 
    Save Number Redial (preceded by AUTO/SAVE button) 
    Allcall 
    Issue 1, January 1992 - P mode, you will hear 3 bursts of tone 
    & a one way announcement. The 
    HOLD button will slow flash. Lift 
    handset or press ON/OFF button to 
    reply. Hang up to end call. 
    - H mode, you will hear 3 bursts of tone 
    and an announcement. Reply hands- 
    fi-ee or lift handset for privacy. Hand 
    up or press ON/OFF button to end 
    call. 
    NOl73: Thestaffonbuitonofthecd.irgpxty 
    button will-h If you receke a caUj?om a 
    phone box you must press that station button 
    toanswerthecnLL 
    400.15 CAMPON 
    If you call a station that is busy and wish to 
    alert them to your call: 
    a. Press the CA&P ON button. 
    b. Called station will receive two bursts of 
    ringmg. 
    c. Wait for their response. 
    If a station is in DND, only the attendant can 
    Camp-On. 
    4Xx-3  
    						
    							OPEIWI’ION InfZnite 82 6 Key Telephone System 
    400.16 
    ANSWERING A CAMP ON 
    Lf you are on a connected call, hear two bursts 
    of muted ringing, and your CAMP ON button 
    is flashing, you have a call waiting for you. 
    a. To answer, press the CAMP ON button. 
    b. Any outside line you are connected to will 
    be placed on hold. You may converse with 
    the station placing the call. 
    400.17 LEAVING AMESSAGE WAITING 
    INDICKl’XON 
    Up to five messages can be left at any Key 
    Station. lf you dial a station that is busy, 
    unattended, or in DND, you can leave a mes- 
    sage waiting indication. 
    a Press the MSG WAIT button. 
    b. Called party’s MSG WAlT button will slow 
    flash. 
    c. Hang up. 
    400.18 
    ANSWERING A BIBSSAGE WAIT- 
    ING INDICATION 
    lf your MSG WAD? button is flashing at a slow 
    rate, you have a message waiting for you. The 
    first message left will be the first one called. 
    a. Pick up handset. 
    b. Press flashing MSG WAIT button. 
    c. Statton that left message will be signaled 
    with tone ringing. 
    d. lf called station does not answer, press 
    MSG WAlT button once to leave message. 
    400.19 CALLTRANSFeR 
    Outside lines can be transferred from one 
    phone to another within the system. The 
    transfer can be either screened (announced) or 
    unscreened to either an idle or busy station. 
    Screened Transfer 
    While connected to an outside line: 
    a. Press station button where call is to be 
    transferred. 
    b. 
    C. The called extension signals according to 
    the intercom signal switch position. 
    When that extension answers, announce 
    the transfer. 
    d. Hang up to complete transfer. 
    Unscreened Transfer 
    When the called extension begins to signal: 
    a. Hang up to transfer the call (Recall timer 
    starts). Transfer Search 
    When attempting to locate a party: 
    a Press a station key to signal a station. 
    b. lf the party is not located, press another 
    station key to continue the search or re- 
    peat if necessary. 
    c. lf the party is not located, press another 
    station. 
    d. When the called party answers, hang up 
    to complete the transfer. 
    Answering 
    A Screened Transfer 
    Your intercom will be signaling according to 
    the intercom signal switch position. 
    a. Answer the intercom and receive the 
    transfer nottce. 
    b. FVess the outside line button flashing on 
    hold. 
    400.20 ~CUT’XVE/SECRETARY TlUNS- 
    FER 
    lf you are designated the Executive station and 
    your phone is busy or in DND. all calls will be 
    routed to the Secretary station. 
    If you are the designated Secretary station, you 
    can signal the Executive that is busy or in DND 
    by using the Camp On feature. 
    400.21 CONFERENCE COMBINATIONS 
    l Two internal and one external or three 
    party internal - Add-On. 
    l One internal and two external - MulU- 
    Line Conference. 
    Establishing a Conference 
    A maximum of three parties can be included in 
    a conference. The internal party must lift the 
    handset. 
    a. 
    b. 
    C. 
    d. 
    e. 
    f. Lift handset 
    Select intercom station or dial desired out- 
    side party. 
    When called party answers, press CONF 
    button. 
    Add next conference party by selecting 
    another outside line or intercom station. 
    When party answers, press CONF button. 
    AU parties are connected. 
    Exiting a Conference [controller only) 
    There are three methods of exiting a confer- 
    ence: 
    a. Press the ON/OFF button to ON and re- 
    piace handset (to monitor a conference). 
    400-4 Issue 1, January 1992  
    						
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