Toshiba Stratagy Ies32, Es4, Es80, Es96, Es96r User Guide

Stratagy ES User Guide    01/03vii
Introduction
This guide describes the voice messaging capabilities and procedures for making the 
Stratagy ES and Stratagy iES32 Voice Processing System work for you.
Organization
This guide is divided as follows:
•Chapter 1 – The Grand Tour is an overview of the Stratagy ES system. Topics 
covered are: features to personalize your mailbox; an explanation of message 
folders, greetings, types and destinations; special delivery options; and available 
user options and...

Introduction
Conventions
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Appendix C – Automatic Speech Recognition contains step-by-step instructions 
on using the optional speech recognition feature.
Appendix D – Unified Messaging with Outlook Integration contains step-by-
step instructions on using the optional Unified Messaging feature.
Appendix E – Unified Messaging with IP Integration contains instructions on 
recording and sending a .wav file using Windows® Sound Recorder.
Appendix F – Remote User Password...

Introduction
Conventions
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Action/Response Table

	Represents telephone buttons.
CourierShows a computer keyboard entry or screen display.
“Ty p e”Indicates entry of a string of text.
“Press”Indicates entry of a single key. For example: Type prog then press 
Enter.
Plus (+)Shows a multiple PC keyboard or phone button entry. Entries 
without spaces between them show a simultaneous entry. Example: 
Esc+Enter. Entries with spaces between them show a sequential 
entry....

Introduction
Related Documents/Media
xStratagy ES User Guide    01/03
Related Documents/Media
NoteSome documents listed here may appear in different versions on the CD-ROM 
or in print. To find the most current version, check the version/date in the 
Publication Information on the back of the document’s title page.
Important!Read this User Guide first, then use it with the Quick Reference Guide.
Stratagy General Description
Stratagy Enterprise Server (ES) Installation & Maintenance Manual
Stratagy...

Stratagy ES User Guide    01/031
The Grand Tour1
This chapter provides an overview of the system and covers the following general 
topics:
Features to personalize your mailbox
Message folders
Message types
Greetings
Special delivery options
Message destinations
User options
User prompts
User Tutorial (New User) 

The Grand Tour
Overview
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Overview
Stratagy ES manages multiple voice processing functions simultaneously 24-hours-a-
day, seven-days-a-week. Your mailbox is always available for callers to leave private 
voice or fax (optional feature) messages. In addition, you can update your greeting at 
your convenience or send and receive messages from any touchtone telephone.
Callers control their own progress through the system. They no longer have to wait for 
a person to answer...

The Grand Tour
Overview
Stratagy ES User Guide    01/033
Play the next message
       Replay the current message
Save the current message
Standard Save Message Folder
~      Personal Message Folder(s)
       Play the Previous message
Delete the current message
Forward the current message
Reply to the current message
Special Functions
Return to  Main Menu
(number of messages to be deleted 
plays)Record
Record a message, comment or reply 
(Press       when finished.)
Send and Return to Main Menu
Review...

The Grand Tour
Features to Personalize Your Mailbox
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Features to Personalize Your Mailbox
The Stratagy ES Voice Processing System offers a variety of features to personalize 
your mailbox. The following are a few of those features:
Mailbox Security Code – Your mailbox has a security code. The code must be 
entered by you in order to “log into” your mailbox, giving you access to your 
messages, settings, greetings, etc. (see “Change Your Security Code” on page 22).
Name...

The Grand Tour
Message Folders
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Single Message Folder
Your messages reside in one message folder. When you access your mailbox, 
Stratagy ES announces you have “x messages, y is (are) new, z is (are) urgent, w 
fax(es).” New messages play based on the type (urgent messages play first) and order 
received (FIFO/LIFO). If no new messages exist, Stratagy ES plays any saved 
messages in the mailbox.
After you play the last message in the folder, Stratagy ES prompts, “End of...

The Grand Tour
Message Folders
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If no new messages exist, Stratagy ES automatically accesses the Saved Message 
Folder. If you are in the Saved Message Folder, you can toggle back to the New 
Message Folder by pressing
.
Saved Message Folder
Saved messages consist of messages that:
You save by pressing  either during or after playing the message. Stratagy 
prompts, “This message will be saved in the Saved Message Folder.”
Stratagy ES automatically saves when you do...