Toshiba Strata Dk14, Dk40i, Dk424 Installation And Maintenance Manual

Strata AirLink Systems
Troubleshooting
Strata DK I&M 5/9916-79
Strata AirLink Systems
A series of screens display:
©Upgrade of the BSIA software:
©Upgrade of the Base Station software:
©Normal failure of the Base Station upgrade:
Important!At this point in the upgrade process, input the 
UTAM system activation code.
5. From the Software Upgrade 
screen, click OK.
3493
3494
3495
3483 

Strata AirLink Systems
Troubleshooting
16-80Strata DK I&M 5/99
6. From the Status menu bar, 
highlight UTAM and pull 
down its menu.
7. From the UTAM pull-down 
menu, select Get UTAM 
Inputs From Strata AirLink.
Important!Make a note of the BSIA serial number and 
input codes before calling the Strata AirLink 
Activation Desk because the staff will ask for 
these numbers.
8. Call the Strata AirLink 
Activation Desk, (949) 598-
4980 for the activation code.
NoteThe hours of operation are: Monday through...

Strata AirLink Systems
Troubleshooting
Strata DK I&M 5/9916-81
Strata AirLink Systems
12. In the UTAM Activation 
Code dialog box, enter the 
UTAM Activation Code and 
click OK.
The message “Wireless system has been activated” is 
displayed at the bottom of the Status window.
Important!The UTAM code must be installed in one hour 
or a new one is required.
Normal LED indications display on the BSIA (PWR and 
Master LED ON) and Base Stations (PWR LED ON).
Several messages display (shown at the right) on...

Strata AirLink Systems
Troubleshooting
16-82Strata DK I&M 5/99
Replacing Defective Handsets 
Log Files
The Strata AirLink Manager creates log files that open in any text editor for viewing. If the log file 
has blank lines when opened, Strata AirLink Manager is running in the background. Close the 
software and re-open the log file.
Communication errors (PDQ Comm) occur in the log file when the BSIA is powered on. This has 
no effect on performance.
If the log file has information about the boot software...

Strata AirLink Systems
Troubleshooting
Strata DK I&M 5/9916-83
Strata AirLink Systems
Error Messages
There are several error messages that can occur during the initial configuration process and data 
uploads. Most are self-explanatory. A brief description of each is in Ta b l e s  1 6 - 3 1 and 16-32.
Table 16-31 System/Base Station ID Troubleshooting
Error MessagePossible Solution
When alpha characters are input instead of numeric 
characters, this displays:
Click OK and input numeric values.
When...

Strata AirLink Systems
Troubleshooting
16-84Strata DK I&M 5/99
RWIU System
LEDs
There are two LEDs for each Base Station jack on the WWIS, and two on the RWIU for the 
external power jack and system. The Base Station LEDs are for the transmit and receive sides of 
the Base Stations.
If the LEDs are OFF, they are linked and working. If they are ON, there could be a problem with 
the cabling or battery. The power LED should be on and the system LED should be blinking. This 
means that the system is...

Strata AirLink Systems
Troubleshooting
Strata DK I&M 5/9916-85
Strata AirLink Systems
Measuring DC Resistance
1. Use a digital multimeter that has resistance measuring capability in ohms and a basic accuracy 
of better than one percent.
2. Use an RJ-11 female-to-female line adapter.
3. Ensure that all permanent wiring is done and all primary protectors are installed, if required. 
For information on primary protection requirements for UL1459 compliance in the United 
States, see “Primary and Secondary...

Strata AirLink Systems
Base Station Specifications
16-86Strata DK I&M 5/99
10. Repeat Steps 1~9 to check all the Base Stations.
11. If the multimeter reports no reading or high resistance, check the readings again.
If the readings are correct after performing Step 9, the transmit and receive pairs are probably 
reversed or shorted somewhere in the installation. If not, there are open connections 
somewhere in the installation; check and correct all punch-down connections and repeat Steps 
1~9.
Base...

Strata AirLink Systems
Handset Specifications
Strata DK I&M 5/9916-87
Strata AirLink Systems
Handset Specifications
Power RequirementsPeak Transmission: 80 milliwatts
Average Transmission: 40 milliwatts
From PBX: 6.5~13 watts
For remote power: 13 watts at 2,300 
feet
Input: -48VDC line power; +5.2VDC 
local power
Consumption: 11.5 watts (-48VDC) 
from the PBX
MiscellaneousLine powered, local power option, 
voice scrambling.
Table 16-35 Base Station Power Supply (Local Power Option Only)
NameDescription...

Strata AirLink Systems
Grounding Requirements
16-88Strata DK I&M 5/99
Grounding Requirements
Table 16-37 provides the recommended gauges for the distances between the system and the 
master ground bus of the office telephone system. The proper gauge wire ensures that DC 
resistance does not exceed 0.25 ohms.
FCC
The Strata AirLink wireless telephone system operates under the FCC Part 15 rules for Unlicensed 
Personal Communications Service (UPCS) equipment in the 1920~1930 MHz band.
NotePart 15 ID...