Toshiba Strata Dk System Administrator Guide

Strata DK System Administrator Guide   5/001
Setting System Parameters1
For security reasons, you can add, delete or change system parameters. Make sure 
your system is programmed so that you can change these parameters from your 
telephone.
The parameters discussed in this chapter are given in alphabetical order. They are:

Auto Attendant

Direct Inward System Access (DISA) Security Code

Night Transfer

Setting Date/Time/Day

Soft Keys

Station Relocation

System Messages, Names and Memos

System Speed...

Setting System Parameters
Auto Attendant
2Strata DK System Administrator Guide   5/00
Auto Attendant
The Auto Attendant feature tells the system where to direct incoming Auto Attendant 
calls. The Strata DK built-in Auto Attendant is licensed by Dytel, Inc. under United 
States Patent No. 4,975,941. Two announcements greet callers: The primary 
announcement contains the company greeting, followed by a menu. The secondary 
(optional) announcement, plays when the station or department called is not...

Setting System Parameters
Auto Attendant
Strata DK System Administrator Guide   5/003
System Auto Attendant Dialing Plan
The Auto Attendant dialing plan is assigned in system programming. Use Ta b l e  1 to 
record your system Auto Attendant dialing plan. Toshiba recommends using single 
digits. (See Ta b l e  2 for a list of default [DNs] for Strata DK systems.)
Table 1 Auto Attendant Menu
Table 2 Default DNs for Strata DK
Dialed Digit 
(Menu Prompts)Station (Directory)
NumberDepartment, Division, etc....

Setting System Parameters
Auto Attendant
4Strata DK System Administrator Guide   5/00
When calling the Auto Attendant, callers can access DISA by dialing 
. Toshiba 
recommends that you do not include this information in the Auto Attendant 
announcement. 
CAUTION!Make sure that your system DISA security code is set and protected. 
This is necessary to prevent unauthorized outgoing DISA calls from 
being charged (billed) to your company’s telephone lines. See the 
instructions, “Direct Inward System...

Setting System Parameters
Direct Inward System Access (DISA) Security Code
Strata DK System Administrator Guide   5/005
Direct Inward System Access (DISA) Security 
Code
The Direct Inward System Access feature is used when calling into your system from 
the outside. This feature is available on certain CO lines and from the built-in Auto 
Attendant. Assignments are made by the system programmer. CO lines can be DISA 
lines in the Day, Day 2, or Night mode, or any combination of these modes. 
If a caller...

Setting System Parameters
Emergency 911 Calls
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➤To cancel the DISA security code
CAUTION!If the DISA security is canceled, outgoing unrestricted CO Line 
access is available to anyone calling in on a DISA line or built-in 
Auto Attendant.
Emergency 911 Calls
The procedure to make an emergency 911 call is the same for the Strata DK14, DK40i, 
DK40, DK424 and DK424i; however, the DK424 and DK424i can be programmed to 
use a special outside line, called the CAMA...

Setting System Parameters
Emergency 911 Calls
Strata DK System Administrator Guide   5/007
➤To make an Emergency 911 call
1. Press [DN] + The [PDN] releases from the internal connection and 
seizes the CAMA trunk.
NoteOnce a 911 call is started, most other buttons/
keys on a telephone are disabled to prevent 
accidentally dropping the 911 call attempt. This 
includes the 
%	 button, so that the 911 call 
cannot be put on hold.
...or go off hook and 
enter 

Off Hook and dial 911 (station has off...

Setting System Parameters
Emergency 911 Calls
8Strata DK System Administrator Guide   5/00
Emergency Calling from the Attendant Console
The PC attendant console and the DK attendant console can be programmed make 
E911 calls two different ways, by using either CO line buttons or the INT button to 
initiate the call. The procedure and results are described below:
From the attendant console, the Attendant can press:

a CO &, 	& or CAMA CO button and dial 911. When 911 is dialed 
from an outgoing...

Setting System Parameters
Night Transfer
Strata DK System Administrator Guide   5/009
Night Transfer
Incoming calls to your system can be made to route and ring different destinations, 
based on either two- or three-call routing (ringing) patterns (set in system 
programming). The Night Transfer LED indicates the active routing pattern:
Night Transfer can be locked by pressing 
&*$+#, and dialing the NT Lock 
password (see the procedure outlined on the following page).
If the system has tenant...

Setting System Parameters
Night Transfer
10Strata DK System Administrator Guide   5/00
➤To assign or change Night Lock/Unlock Password
1. Press a [DN] + 

-
(X = Tenant 1~Tenant 
4 CO line groups), 
with the handset on-
hook.The LCD prompts you to 
enter a four-digit password.
2. Enter a four-digit 
password.As you are enter the 
password, the digits display 
on the LCD.
3. Press 
	. You hear confirmation tone.
4. Hang up. The password is assigned.
NO.200
ENTER PASS CODE
NO.200...