Toshiba Strata Dk Digital Single Line Telephone User Guide

							Features
Call Pickup
Strata DK Digital Single Line Telephone 5/9923
Pick up Calls to a Group
Stations may be assigned in system programming to Pickup Groups. As many as 20 
groups can be created to enable you to easily pick up incoming (new or transferred) or 
internal calls that are ringing stations in your group or in other groups. You can belong 
to more than one group. See the System Administrator for group assignments.
äTo pick up a call that is ringing in your pickup group(s)
äTo pick up a call that is ringing in another group1. Lift the handset
...or lift the handset 
and press 
/LQH.
2.  Press 
.You are connected to the caller.
1. Lift the handset
...or lift the handset 
and press 
/LQH.
You hear dial tone.
2. Enter + the group 
pickup access code 
(
~).
You are connected to the call after dialing the group access code. If 
the called station belongs to more than one group, any of the Group 
Pickup codes associated with those groups will pick up the call.
NoteThese group pickup access codes can be entered 
into a speed dial location for easier access. 
						

							Features
Conference Calls
24Strata DK Digital Single Line Telephone 5/99
Conference Calls
Strata DK enables you to participate in a variety of conference calls:
©Up to four stations (including your own) may be conferenced on internal lines.
©Up to three stations (including your own) may be conferenced with one CO line.
©Up to two stations (including your own) may be conferenced with two CO lines.
Step 1: Make a Conference Call or Tandem Two CO Lines
1. While on either an 
external call or 
internal call, press 
&QI7UQ.You hear internal dial tone and the call is placed on 
hold. You will not hear the held party again until Step 
4.
2. If you want to add an 
outside line, dial the 
CO line access code.See Table 4 on Page 46 for CO line access codes.
You hear dial tone when the line is accessed. (Up to 
two CO lines can be conferenced.)
3. Dial the telephone 
number that you want 
to add to the call
...or dial the internal 
station number.
4. If you hear a single 
tone, voice announce 
the call and ask the 
party to pick upOn internal calls, the new party must pick up the 
handset or press a [PDN] to participate in a conference 
call.
...or, if you hear 
ringing, announce the 
call once the party 
answers 
						

							Features
Conference Calls
Strata DK Digital Single Line Telephone 5/9925
Step 2: (Optional) Add More Callers to a Conference or Tandem 
Call
...or, if the called 
station is busy, you 
can press the 
/LQH 
button to return to the 
existing call.
NoteIf a called external number is busy, you must 
hang up and re-initiate the call.
5. If you are ringing an 
internal party, press 
&RQI7UQ after the 
party answers
...or if you are ringing 
an outside line, you 
can press 
&RQI7UQ 
before or after the 
party answers.All parties are conferenced. 
6. If only your telephone 
is connected with two 
parties on external 
CO lines, you can exit 
the conference by 
pressing 
&RQI7UQ 
again before you hang 
up. 
If you exit the conference call, your Line LED continues to flash. 
Your station appears busy to other callers. The external lines 
remain connected.
äFor Conference calls: 
repeat Substeps 1~3 
of Step 1: “Make a 
Conference Call or 
Tandem Two CO 
Lines” to add another 
party to the 
conference.If one of the stations hangs up on a two-station/two CO 
line conference call, the remaining station maintains 
the conference. 
						

							Features
CO Line Queuing
26Strata DK Digital Single Line Telephone 5/99
CO Line Queuing
If all outgoing CO lines are busy, the CO Line Queuing feature will ring your 
telephone when one is available. ...or for Tandem calls:  
press 
&QI7UQ and 
hang up.If only your telephone is connected with two parties on 
external CO lines, you can exit the call to allow the 
two external parties to continue talking.
If you exit the conference call, the Line LED continues to flash. 
Your station appears busy to other callers.
1. If you hear busy tone 
after dialing a CO line 
access code, press 
.
Busy tone stops, followed by dial tone (two secs.), then busy tone 
resumes.
2. Hang up. (You can 
make other calls 
while waiting for a 
line to become 
available.)
3. Your telephone rings 
at a fast rate when a 
CO line becomes idle.
4. Answer within three 
rings to prevent the 
callback from being 
cancelled.
You hear CO dial tone. (If you hear busy tone, it means the line has 
already been seized or has received an incoming call. Your request 
is not cancelled. You will be called again the next time a line 
becomes idle.)
5. Dial the desired 
telephone number.If the original call was made using LCR (dial ), the system 
automatically dials the number. 
						

							Features
Direct Inward System Access (DISA)
Strata DK Digital Single Line Telephone 5/9927
äTo cancel CO Line Queuing
Direct Inward System Access (DISA)
Outside callers with telephones that send Dual-tone Multi-frequency (DTMF) tones 
(push-button dialing) can call in on CO lines programmed for DISA and dial stations 
or outgoing CO lines without going through an attendant or operator.äLift the handset and 
press 

...or press /LQH + 
.
Confirmation tone is heard.
1. From outside the 
system, call the DISA 
CO line phone 
number:___-______.
See the System 
Administrator for this 
number.
2. Listen for the 
repetitive ringback 
tone signal, followed 
by dial tone.
Try again if you hear 
busy tone.
3. During the 10 secs. of 
dial tone, make your 
call.
If a number is not dialed, the system automatically causes the 
DISA CO line to ring at telephones as a normal incoming call. 
Then, if the call is not answered within 15 seconds after the ringing 
starts it disconnects.
To call another station after completing a DISA station call, the 
internal party must transfer you. Station Paging and System Paging 
cannot be made on DISA calls. 
						

							Features
Direct Inward System Access (DISA)
28Strata DK Digital Single Line Telephone 5/99
äTo make an outgoing call with DISA4. If you hear busy tone, 
press 

.
If the call is not answered after 6 rings or 24 seconds, whichever 
occurs first, you hear busy tone. 
5. When you hear dial 
tone, call again. 
1. From outside the 
system, call the DISA 
CO line telephone 
number:___-_____.
See the System 
Administrator for this 
number.
2. Listen for repetitive 
ringback tone, then 
listen for dial tone.
Try again if you hear 
busy tone.
The dial tone is present for 10 seconds to allow direct dialing of a 
station internal number or CO line access code. If a number is not 
dialed, the system automatically causes the DISA CO line to ring at 
telephones as a normal incoming call. Then, if the call is not 
answered within 15 seconds after the ringing starts, it disconnects.
3. Dial a CO line 
number or line group 
access code. See 
Table 4 on Page 46.
4. If a DISA security 
code is required (see 
the System 
Administrator), dial 
the code and listen for 
CO dial tone.
If the correct code is not entered, the call is disconnected.
...or if a DISA 
security code is not 
required, you hear 
CO dial tone.A timer tone plays (approximately four mins.) that both parties 
hear after the call was made.  
						

							Features
Direct Inward System Access (DISA)
Strata DK Digital Single Line Telephone 5/9929
5. Press  to reset the 
timer four more 
minutes; otherwise, 
the call disconnects 
approximately one 
min. after the tone.
6. Dial a telephone 
number. 
						

							Features
Door Phones
30Strata DK Digital Single Line Telephone 5/99
Door Phones
You can call a door phone and monitor the immediate area surrounding the door 
phone.
äTo call/monitor a door phone
äTo pick up a door phone call that is ringing another station1. Lift the handset
...or lift the handset 
and press 
/LQH.
You hear dial tone.
2. Dial the door number:
Door Phone ID Location
1A
1B
1C
2A
2B
2C
3A
3B
3C
4A
4B
4C
1. When you hear a door 
phone call, lift the 
handset
...or lift the handset 
and press 
/LQH.
Door phone calls ring from one to five times, depending on system 
programming. 
2. Press. 
						

							Features
DTMF Tone Dialing with * and #
Strata DK Digital Single Line Telephone 5/9931
DTMF Tone Dialing with * and # 
You may have to send * and  DTMF tones to some devices or services, such as a 
voice mail device or computer output service. See your System Administrator to find 
out whether the 
* button on your telephone has been programmed for DTMF tones or 
as a Speed Dial button.
Hold
With the /LQH button, you can place a call on hold or exclusive hold for retrieval at a 
later time.
NoteThe &RQI7UQ button also places calls on hold (see “Conference Calls” on  
Page 24) and the feature 
“Call Park Orbits” on  Page 20). äWhile on an outside 
call, press 
*, then .
You can now output * and , DTMF tones, and digits ~ for the 
duration of the call. This procedure must be repeated on each call 
where you require such output.
äWhile on a call, press 
+ROGonce to hold 
internal or outside 
calls
The Line LED flashes at the internal hold rate.
...or press twice to 
enable Exclusive 
Hold. The Line LED 
flashes at the 
exclusive hold rate.NoteExclusive Hold enables you to place a call on 
hold so that only you or somebody using a Call 
Pickup code at another station can retrieve it. 
						

							Features
Message Waiting
32Strata DK Digital Single Line Telephone 5/99
Retrieve a Call on Hold
Retrieve a Call on Exclusive Hold
Message Waiting
If your station is idle or busy on a call while another station tries to contact you, the 
calling station can turn on the message waiting LED on your telephone. Your Message 
Waiting lamp flashes when there is a message. 
When you respond by pressing 
0VJ, you will either hear a voice message or your 
phone will dial the telephone which set a callback message. Voice mail devices and 
stations can leave message waiting indications.
Up to four Message Waiting indications can be left at a station at one time. One of the 
indications is for the Message Center.
äTo answer a Message Waiting lightäPress 
/LQH again.If a call is not retrieved by a certain time (set in system 
programming), it recalls back to your phone. You hear repeated 
recall tone (or if you are on the phone, you hear recall tone twice).
If the held party hangs up, the call is released and the CO provides a 
hold-release signal.
äPress /LQH again.If a call is not retrieved by a certain time (set in system 
programming), it recalls back to your phone. You hear repeated 
recall tone (or if you are on the phone, you hear recall tone twice).
If the held party hangs up, the call is released and the CO provides a 
hold-release signal.
1. Lift the handset and 
press 
0VJ.
You hear dial tone after lifting the handset.
Your phone rings the device that set the indication. If there is no 
answer, hang up and try later. (The LED continues to flash.)
...or lift the handset 
and press 
/LQH + 
.