Toshiba Strata Dk Digital Single Line Telephone User Guide

The Grand Tour
LED Indicators
Strata DK Digital Single Line Telephone 5/993
LED Indicators
The /LQH button has an LED that flashes at varying rates to indicate line or call status 
(see Ta b l e  2). The 
0VJ button’s LED indicates a message is waiting.
Table 2 LED Indicators 
UseYour StationOther Station
Interval Rates
Line In Use (access outside line)2 seconds on, 1/8 second off—
1/8 second ON/OFFsteady
Incoming Call (while ringing)1 second on at 10 pulses/second—1 
second OFFone second ON/
OFF
Hold...

The Grand Tour
Volume Controls
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Volume Controls
Your telephone has 9RO s
/9RO t
 buttons to increase and decrease ring tone and 
handset volume levels. 
You must hold down either button for at least 1/8 second for any volume change to 
occur. If you continually hold down either button, the volume continually changes 
about every half second until the level limit is reached. You hear ring tone as long as 
you press a Volume button when your telephone is idle....

Strata DK Digital Single Line Telephone 5/995
Features2
This chapter explains how to use the features on your DKT2001 telephone. There is a 
Quick Reference section for basic telephone use, followed by the features in 
alphabetical order.
Before You Begin
If you are a new user of the Strata DKT2001 telephone, you need to find out if your 
telephone has been set up for Automatic Line Selection and Ringing Line Preference.
Automatic Line Selection
Yo u  have
 Automatic Line Selection, if you hear dial tone...

Features
Before You Begin
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/LQH to answer the ringing call. Ringing Line Preference is enabled in system 
programming.
Incoming Call Ringing Patterns
Your telephone ringing pattern is set in system programming. 
Some systems may use the internal call ring pattern—one second ON, three seconds 
OFF—for incoming outside calls.
A distinct outside call ring pattern—0.4 seconds ON, 0.2 seconds OFF, 0.4 seconds 
ON, three seconds OFF—is available. 
Feature Codes
Your...

Features
Quick Reference
Strata DK Digital Single Line Telephone 5/997
Quick Reference
Making an Internal Call
Making an Outside Call
1. Lift the handset
...or lift the handset 
and press 
/LQH.
You hear internal dial tone.
2. Dial the desired 
station number.
1. Lift the handset
...or lift the handset 
and press 
/LQH.
You hear internal dial tone.
2. Enter a CO line 
number access code.See Table 4 on Page 46. 
You hear dial tone after entering the access code.
3. Dial the desired 
telephone number. 

Features
Quick Reference
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Making an Outside Call Using ISDN
If your Strata DK telephone system has Integrated Services Digital Networking 
(ISDN) features, you can make calls using this advanced service. See your System 
Administrator regarding your system’s capabilities.
Answering Calls
1. Lift the handset
...or lift the handset 
and press 
/LQH.
You hear internal dial tone.
2. Enter a CO line 
number access code.See Table 4 on Page 46. You hear dial tone...

Features
Account Code Calls
Strata DK Digital Single Line Telephone 5/999
Account Code Calls
Account Codes are used for a variety of reasons, including billing, call tracking, and 
line restriction applications. The system records the Account Codes and can print the 
codes and other call details on a Station Message Detail Recording (SMDR) report.
Forced Account Codes
Some applications may require that you enter an Account Code, called a Forced 
Account Code, before dialing a telephone number. Forced...

Features
Account Code Calls
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Verified Account Codes
Some Strata DK systems verify the numbers entered when you enter Forced or 
Voluntary Account Codes. These are called Verified Account Codes.
Voluntary Account Codes
Voluntary Account Codes are optional and can be entered anytime after accessing a 
CO line or during a call.
An exception is a Voluntary Account Code which is required to change the Toll 
Restriction classification of your station. The code...

Features
Automatic Busy Redial (ABR)
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Automatic Busy Redial (ABR)
After reaching a busy outside number, you can activate ABR so that the Strata DK 
system automatically redials the number at regular intervals. If the system redials an 
outside number that is still busy, ABR resets and tries again. This feature may not be 
enabled on some (or all) lines in your system—depending on the telephone line type 
connected. It also may not be enabled for your...

Features
Automatic Call Distribution (ACD)
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Automatic Call Distribution (ACD)
Your DKT2001 telephone must be programmed for ACD in order for ACD features to 
work. If you are an ACD agent or supervisor, please refer to the Strata DK ACD Agent 
and ACD Supervisor’s Guide(s)
 for detailed feature instruction.
ä To receive ACD calls
ä To access other ACD featuresäLift the handset
...or lift the handset 
and press 
/LQH.
You are connected to your ACD call.
1....