Toshiba Dkt2010h User Guide
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Advanced Operation Tone/Pulse Dialing Strata CTX DKT/IPT Telephone 11/0357 Tone/Pulse Dialing With some older Central Offices, you may have to make calls on outside lines programmed for rotary dial pulses. This feature enables you, while on these lines, to switch to tone dial to access remote equipment (such as an answering machine) requiring touchtones. NoteWith ISDN calls, when $ . is pressed, all of the digits entered after that point will be sent with touchtones. ➤To c h a n g e To n e D i a l i n g 1. Access an outside line. 2. Dial a telephone number. 3. While on the call, press $ . . Although the outside line is programmed for rotary dial pulses, access the outside line and dial the telephone number like any other call described in this user guide. The Tone LED lights steady red and you are able to send touchtones with your dial pad. The feature is cancelled when the call is completed.
Advanced Operation Voice Mail - Direct Transfer 58Strata CTX DKT/IPT Telephone 11/03 Voice Mail - Direct Transfer The Strata CTX enables you to transfer a call directly to a voice mailbox without first ringing that person’s telephone. ➤ To transfer a call directly to Voice Mail (VM) 1. While on a call, press !#$ . You hear feature dial tone. 2. Enter . You hear entry tone. 3. Enter the VM mailbox number (usually the same as the extension number), then press . The call transfers immediately and your extension becomes idle. Voice Mail Soft Keys This section provides simple definitions of the Stratagy ES (including the Stratagy iES32) Voice Mail Soft Keys. Once your telephone is connected to your Stratagy ES voice mailbox, the LCD displays the Stratagy ES Main Menu options shown in Ta b l e 8 below. You are then able to perform many of the standard Stratagy ES voice mail functions using the Soft Keys on your telephone. Ta b l e 9 shows a sample of some of the available Soft Keys. For more information on Stratagy ES voice mail features, refer to the Stratagy Voice Processing User Guide. Table 8 Stratagy ES Main Menu Soft Keys for CTX Digital Telephones DKT 3014 SDL DKT 3010 SD DKT 3020 SD IPT1020 SDDKT 2010 SD DKT 2020 SDVoice Mail Functions PLAY MSGS PLAY PLAY Play Messages SEND SEND SEND Send Messages MANAGE MBX MGMT MGMT Manage Mailbox EXIT Exit Mailbox HANGUP QUIT Disconnect from Stratagy ES
Advanced Operation Voice Mail Soft Keys Strata CTX DKT/IPT Telephone 11/0359 Table 9 Soft Keys for CTX Digital Telephones DKT 3014 SDL DKT 3010 SD DKT 3020 SD IPT1020 SDDKT 2010 SD DKT 2020 SDVoice Mail Functions ACCEPT Confirm automatic copy destination ADD ADD ADD Create a Guest Mailbox ADD DESTS Additional Destinations ADD MBX ADD ADD Add a mailbox to the list ALL MSGS Copy All Messages AM? AM APPEND APND Append recording AUTO COPY Set Automatic Msg Copy BACK UP Backup (rewind) BSY GRT REC Record Busy Greeting BUSY GREET Select Busy Greeting (toggle) CALL SCREEN Change Call Screening (On/Off) CANCEL Cancel recording CANCEL MSG CANC CNCLCancel message and select new destination CHANGE Change notification digits CHG GREETINGGRT GRT Change Greeting CONT DELETE Continuous Delete CONT PLAY Continuous Play DATE & TIME DATE Message Date and Time DELAY TIME Set Delay Time DELETE DEL DEL Delete the message/guest mailbox DELETE MBX DEL DELDelete a mailbox from the personal distribution list DELETE MSG Delete message (Future Delivery Review)
Advanced Operation Voice Mail Soft Keys 60Strata CTX DKT/IPT Telephone 11/03 DESTINATIONEnter automatic copy destination DIRECTORY DIR DIR Directory plus name DND DND DND Change Do Not Disturb (On/Off) ENABLE/ DISABLE Enable/Disable: Notification template (toggle) Automatic copy END TIME Set copy End Time FOLDERS FLDR New/Saved message folder FORWARD FWD FWD Forward the current message FUTURE DLVR Set Future Delivery, Future Delivery Review GO FORWARD Go forward (advance) GUEST MBXES GST GST Manage Guest Mailboxes IMM ALL FAX SNDN Immediate Fax (all faxes in folder) IMM THS FAX SND1 Immediate Fax (current fax doc) MARK PRIVAT PRV PRV Set Private status (On/Off) MARK URGENTURG URG Set Urgent status (On/Off) MSG FOLDERSFLDR FLDR Manage Personal Folders MSG NOTIFY Change message Notification MULTI ENTRY MULTI MULTI Multiple Destinations NAME RECORDNAME NAME Record your Name NEXT NEXT NEXT Play next message NEXT MSG Play next message (Future Delivery Review) Table 9 Soft Keys for CTX Digital Telephones (continued) DKT 3014 SDL DKT 3010 SD DKT 3020 SD IPT1020 SDDKT 2010 SD DKT 2020 SDVoice Mail Functions
Advanced Operation Voice Mail Soft Keys Strata CTX DKT/IPT Telephone 11/0361 NEXT NAME NEXT NEXT Play next name PAUSE PAUS PAUS Pause recording PAUSE PLAY Pause playback PER DST LST LIST LIST Manage Personal Distribution Lists PERSONAL LISTLIST LIST Personal distribution list (1~25) PM? PM PREVIOUS Play the Previous message PREV MENU PREV Return to previous menu REC COMMENTCOMM COMM Record a list Comment RECORD REC REC Record REENTER Re-enter automatic copy destination REENTER NAMREDO REDO Re-enter name or Exit REPLAY Replay current message REPLY RPLY RPLY Reply to the current message RE RECORD RREC RREC Re-record RESET PWORDRSET RSET Reset Guest Password RETRN RECPT RTRC RTRC Set Return Receipt request (On/Off) REVIEW REVW REVW Review recording/guest mailboxes REVIEW LIST REVW REVW Review current list REV OPTIONS Review Option Settings SAVE SAVE SAVE Save the message/recording/changes SAVE MSG Save message (Future Delivery Review) Table 9 Soft Keys for CTX Digital Telephones (continued) DKT 3014 SDL DKT 3010 SD DKT 3020 SD IPT1020 SDDKT 2010 SD DKT 2020 SDVoice Mail Functions
Advanced Operation Voice Mail Soft Keys 62Strata CTX DKT/IPT Telephone 11/03 SECURITY CODCODE CODE Change Security Code SELECT NAME PICK PICK Select name SEND MSG SEND SEND Send and Return to Main menu SET DAY Set the Day (1~31) SET HOUR Set the Hour (1~12) SET MINUTES Set the Minutes (0~59) SET MONTH Set up Month (1~12) SET YEAR Set up Year (last two digits) SPCL FUNCT SPCL Special Functions SND ALL FAX FAXN Send All Fax (in folder to fax dev) SND THS FAX FAX1 Send Current Fax (to fax device) SPCIAL SEND SPCL SPCL Special Delivery Options START TIME Set copy Start Time STOP STOP STOP End recording URGENT MSGS Copy Urgent Messages USER OPTNS OPTN OPTN Change User Options YES Resume playback Table 9 Soft Keys for CTX Digital Telephones (continued) DKT 3014 SDL DKT 3010 SD DKT 3020 SD IPT1020 SDDKT 2010 SD DKT 2020 SDVoice Mail Functions
Advanced Operation Call Recording Strata CTX DKT/IPT Telephone 11/0363 Call Recording While on an active call, a station user can record the conversation and store it in a Stratagy voice mailbox. Recordings can also be paused or restarted. Depending upon your System Administrator, you are given either a manual method of recording that allows you to designate the mailbox where the recording will be sent or an auto method that automatically sends the recording to a predefined mailbox that is assigned to the phone you are using. This may be your personal mailbox. NoteAsk your System Administrator which method to use when recording a call. This feature requires the presence of a ) and a #)6 (Pause/Resume) button on your telephone. Feature codes are not available. Important!Stratagy ES mailboxes have a definable limit on the length one message can be. If you plan on making lengthy recordings, see your System Administrator so your message recording time can be properly defined. ➤ To record a call 1. With a call in progress, press ) . If you are using the auto method, the Record LED flashes rapidly and there is approximately a one second interval (in extreme busy conditions, up to five seconds) before the recording starts and the Record LED changes to the in-use interval flash rate. You are now recording. Continue to Step 3. ...or if you are using the manual method, the Record LED flashes green rapidly. Continue to Step 2. 2. (Manual method only) If you want to record the call to the predefined mailbox associated with the phone you are using, press . The Record LED flashes rapidly and there is approximately a one second interval (in extreme busy conditions, up to five seconds) before the recording starts and the Record LED changes to the in-use interval flash rate. You are now recording. ...or if you want to record this call to another mailbox, enter the mailbox number (usually the extension number). Finish by pressing .The Record LED flashes rapidly and there is approximately a one second interval (in extreme busy conditions, up to five seconds) before the recording starts and the Record LED changes to the in-use interval flash rate. You are now recording. 3. To stop recording, press ) . The LED turns off and the recording stops. To resume recording at this point, you need to begin a new recording, see Step 1.
Advanced Operation Call Recording 64Strata CTX DKT/IPT Telephone 11/03 Notes The following notes apply to telephone systems that are networked. For instance, if your company is so large that some departments are connected to one system (node) and others are on another (either in the same building or in another city), the telephones on the other node are considered “remote” stations. When a station that started voice recording puts a line on hold (consultation-hold or line-hold), voice recording stops and cannot be resumed. When a remote station (on another node in the telephone system) starts voice recording, then puts the call on hold, if that call is picked up by another station, voice recording continues. When a local Attendant “splits” two callers that were conferenced, voice recording stops. When a remote Attendant “splits” two callers, voice recording is unaffected. If a recorded call is put on Line hold, voice recording stops when that held call is picked up by another station. When the held call is in a different node, voice recording is unaffected when the held call is picked up. ACD or Attendant call monitoring cannot be used if voice recording is taking place. Conversely, if ACD or Attendant call monitoring is taking place, you cannot use voice recording. Pause/Resume Recording You can pause the recording while continuing the conversation by pressing #)6. The PS/RES LED flashes red. Your conversation is no longer being recorded. To resume recording as part of the same message, press the #)6 button again. You can pause and resume indefinitely throughout the conversation. The only limit may be a message length imposed by the voice mail system. Other Voice Mail Features Another voice mail feature lets you to include a voice mailbox in a conference call. See “Adding Voice Mail to a Conference” on page 15. For instructions on the Stratagy Voice Mail features, refer to the Stratagy Voice Processing User Guide.
Strata CTX DKT/IPT Telephone 11/0365 DKT3014 LCD Features4 This chapter shows how to use the DKT3014-SDL (shown below) large screen directory display and individual name searches. DKT3014-SDL Telephone 5908 Msg MicRedial Spdial SpkrCnf/TrnHold Vol Feature Scroll Mode Page FEB 19 MONDAY 12:00FRED S NO. 3371 DIRECT SS SYSTEM SD PERSONAL SD EXTERNAL DIR INTERNAL DIR ZQ
DKT3014 LCD Features Directory and Speed Dial Listings 66Strata CTX DKT/IPT Telephone 11/03 Directory and Speed Dial Listings The directory menu (idle state) is shown below. Direct Station Selection This option displays all named stations in alphabetical order. 1. Press the DIRECT SS Soft Key to view the first screen. 2. To view the following page, press the MORE Soft Key; press PREVIOUS to page back. 3. To select someone from the list, press the Soft Key next to their name. The system calls that number. 5860 Soft Keys Feature Scroll Mode Page FEB 19 MONDAY 12:00FRED S NO. 3371 DIRECT SS SYSTEM SD PERSONAL SD EXTERNAL DIR INTERNAL DIR Scrolling DirectoriesDirect Station Selection System Speed Dial Personal Speed Dial Direct Station Selection System Speed Dial Search by Initials FRED J NO. 3371 MAR 18 MONDAY 01:35 BOB T DON U CAROL F FRED M CUST SERV GRAY W PREVIOUS MORE EXIT CALLING 3200