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Toshiba Dkt2010h User Guide

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    							User Programming
    Feature Codes
    Strata CTX DKT/IPT Telephone     11/0377
    All Call Page, Group Page and/or 
    External Page Pickup of pageExt. button +  + Page Zone No. (01~08)
     + Ext. No. of another phone being paged.
    Call Pickup for calls on Hold
    Local Pickup (call held on this phone)
    Ext. button + 
    Remote Pickup (pickup another 
    extension)Ext. button + + Primary Ext. No.
    Pickup an Outside Line on HoldExt. button + + Outside Line on hold (001~128)
    Pickup a an on HoldExt. button + + Ext. No. on hold
    Conferencing - Three Way
    Dialing Special Characters from a Rotary Phone
    Simulate Dialing
    0Dial 
    Simulate DialingDial 
    DISA Security Code - ChangeExt. button + + old Security Code (1~15 digits) + 
    + new Security Code (1~15 digits) + 
    
    Distinctive Ringing - See “Distinctive Ringing” on page 42.
    Do Not Disturb
    Local - On
    Ext. button + 
    Local - OffExt. button + 
    Remote - OnExt. button + + ext. no. of the phone where DND 
    will be set + Pass Code Number+ 
    
    Remote - OffExt. button + + ext. no. of the phone where DND 
    will be set + Pass Code Number+ 
    
    Door Lock ControlExt. button +  + Door Lock Number 
    Door Phone CallingExt. button +  + Door Phone No. (01~24, depending 
    on system size)
    Emergency CallExt. button + 
    Flash - ShortExt. button + 
    Flash - LongExt. button + 
    LCD Language (Change)Ext. button +  + Language No.
    LCR (Outgoing Call)Ext. button + 
    Message Waiting (MW)
    Manually turn off MW LED
    Ext. button + 
    Table 13 Feature Access Codes (continued)
    FeatureFeature Access Code Sequences1 
    						
    							User Programming
    Feature Codes
    78Strata CTX DKT/IPT Telephone     11/03
    Retrieve a received MWExt. button + 
    Activate MW at another Station 
    without Ringing + Ext. no. (where you want to light the MW LED)
    Cancel MW at another Station 
    without Ringing
     + Ext. no. (where you want to turn off the MW LED)
    Messaging - Advisory
    Advisory Message - ActivationExt. or Phantom Ext. button + + Message No. (see 
    table in “Advisory Messages” on page 24). Hang up.
    Advisory Message - CancellationExt. or Phantom Ext. button + . Hang up.
    Network Access Code (Private 
    Network)+ Private Network No.
    Night Ring AnswerExt. button + 
    Off-hook Call Announce or Busy 
    OverrideVoice First: ; Tone First: , , , or , depending on 
    programming for your phone. 
    Override
    Busy, Do Not Disturb
    After reaching a busy or DND station, press .
    ExecutiveAfter reaching a busy station, press 
    Paging
    Page All Groups
    Ext. button + 
    Page Individual GroupsExt. button +  + Page Zone No. (01~08)
    Emergency Page - Individual Group
    Ext. button +  + Group Number
    Emergency Page - All Groups
    Ext. button + 
    Answer for External Group PageExt. button +  + Page Zone No. (01~08)
    Repeat Last Number Dialed
    Ext. button +0
    Table 13 Feature Access Codes (continued)
    FeatureFeature Access Code Sequences1 
    						
    							User Programming
    Feature Codes
    Strata CTX DKT/IPT Telephone     11/0379
    Speed Dial (Storing an SD number)
    Station
    2 + QQQ + Phone No.3 + 
    nnn = 100~199 SD bin numbers
    System2 + QQQ + Phone No.3 + 
    nnn = 200~999 SD bin numbers
    Speed Dial (Dialing a stored SD number)
    Station
    26SGLDO4+QQQ
    nnn = 100~199 Station SD bin numbers
    System26SGLDO4+QQQ
    nnn = 200~999 System SD bin numbers
    Start Application
    Travelling Class Override
    Enter Code
    , then dial number (enter LCR code if required)
    Change Code + Index Number + old Code +  + new Code + 
    User Programming Mode
    Voice Mail (VM)
    Direct Transfer to Voice Mail
    While on a call, press &QI7UQ + . Dial VM mailbox 
    number (usually Ext. Number) + 
    .
    Volume Control - BeepWith handset off-hook, press.Press 9RO  or .
    Volume Control - RingingWith handset on-hook, press.Press 9RO  or .
    1. If you have “hot dialing,” you do not need to press Ext. button as part of the sequence.
    2. Stations must be assigned/enabled SD capabilities in system programming by an Administrator in 
    Program 200-30 (System SD) and Program 200-35 (Station SD).
    3. Refer to Table 7 on page 56 to see how to enter 
    0 and  into a speed dial number.
    4. If your telephone does not have a 
    6SGLDO button, press the 0 button, then dial the three digit Speed 
    Dial bin number (nnn).
    Table 13 Feature Access Codes (continued)
    FeatureFeature Access Code Sequences1 
    						
    							User Programming
    LED Indicator Details
    80Strata CTX DKT/IPT Telephone     11/03
    LED Indicator Details
    Each line and feature button has a LED next to it which indicates the status of the line 
    or feature associated with the button. Line LEDs light red or green and flash at varying 
    rates to indicate call status (see Table 14).
    Table 14 LED Indicators 
    LEDYour Station (Green)Other Station (Red)
    Interval Rates
    Extension In-Use
    (access outside line)2 seconds On, 1/8 second Off
    — 1/8 second On/Offsteady
    Incoming Call
    (while ringing)1 second on at 10 pulses/
    second —1 second Offone second On/Off
    Hold (outside line) If using 
    	
    
    , the hold indication is only at 
    the station that places the call on hold.4 pulses/second for 1/8 
    second On/Off1/2 second On/Off
    Hold – Consultation
    (during consultation/transfer to another 
    station)10 pulses/second steady
    Hold – Exclusive (outside line) 10 pulses/second steady
    Hold – Recall
    (when held call recalls your idle station)1 second at 2 pulses/second, 
    1 second at 10 pulses/secondflashes
    Hold – Exclusive Recall1 second at 2 pulses/second, 
    1 second at 10 pulses/secondsteady
    Internal Call
    (while station ringing)Your extension button flashes 
    10 pulses/second—1 second 
    Off[SDN] red flashing or 
    green ringing
    Busy Station Transfer
    (outside call transferred to your busy 
    station from a designated station or AA)4 pulses/second, 1/8 second 
    On/Off3/4 second on, 1/8 
    second Off
    After disconnecting first call... 10 pulses/second 2 pulses/second
    Conference10 pulses/second steady 
    						
    							Strata CTX DKT/IPT Telephone     11/0381
    DADM/DSS Console6
    This chapter provides an overview of the following two optional units and describes 
    the features, buttons and associated LEDs. It describes the various models for the 
    following two types of units.
    Digital Add-on Module (DADM) – adds 20 line/feature buttons to digital 
    telephones. Up to two DADMs can be connected to a telephone.
    Direct Station Selection (DSS) Console – adds 60 line/feature buttons to a digital 
    telephone. Available for system operators who do not have an attendant console. 
    						
    							DADM/DSS Console
    DADM
    82Strata CTX DKT/IPT Telephone     11/03
    DADM
    Digital add-on Modules (DADM) can be connected to 3000-, IPT, and 2000-series 
    telephones to provide additional buttons. Certain models are not interchangeable.
    The DADM3120 works with the DKT3000-series telephones and the IPT1020-SD. 
    The DADM3020 works with 3000-series telephones only and the 2000-series 
    telephone requires a 2000-series DADM.
    The DADM3020 model, is shown below, right. The DADM2020 (not shown) looks 
    similar and has the same functions. 
    Buttons and LEDs
    The DADM3120 and DADM3020 essentially look and operate the same way, each 
    providing 20 feature buttons to their respective telephones. These flexible feature 
    buttons can be assigned as CO line, Directory Number, DSS, One Touch Speed Dial or 
    any other flexible feature. 
    Up to two DADMs can be attached to a telephone to 
    provide 40 buttons to supplement the telephone’s 10 
    or 20 buttons. 
    Each DSS button and 
    
     button has an LED that 
    provides a status of the outside line or station 
    assigned to it. The DSS button acts like a speed dial 
    button to a specific extension.
    A station or line shows steady red when in use by 
    others; green when in use by the DADM.
    A DSS LED will flash red while making a call 
    and turn intermittently green once connected.
    An outside Line LED is green when the outside 
    line is in use by the DADM console user. It is red 
    if it is in use by another telephone user.
    NoteButton numbers in the figure to the right are 
    examples only.
    First DADM Second DADM
    2038
    209
    208
    207
    206
    205
    204
    203
    202
    201
    200219
    218
    217
    216
    215
    214
    213
    212
    211
    210229
    228
    227
    226
    225
    224
    223
    222
    221
    220239
    238
    237
    236
    235
    234
    233
    232
    231
    230 
    						
    							DADM/DSS Console
    DSS Console
    Strata CTX DKT/IPT Telephone     11/0383
    DSS Console
    The Direct Station Selection (DSS) console 
    operates alongside of a digital telephone to 
    provide 60 additional buttons. The 3000-
    series telephone requires a 3000-series DSS; 
    the 2000-series telephone requires a 2000-
    series DSS. A DDSS3060 example is shown 
    right. The DDSS2060 (not shown) looks 
    similar and has the same button/LED 
    functions.
    NoteThe IPT1020-SD does not support a 
    DSS console.
    The 60 flexible feature buttons can be 
    assigned as CO line, extension, DSS, One 
    Touch Speed Dial or any other flexible 
    feature. 
    The DDSS3060 console uses dual red and 
    green LEDs to show call and feature status.
    NoteButton numbers in the above figure are examples only.
    DSS Buttons
    DSS buttons can appear on both the DADM and DSS Console. Each DSS button is 
    associated with a particular station in your telephone system. DSS buttons can transfer 
    an outside call to the associated station or make a direct call to the associated station. 
    The DSS LED lights steady red when the station associated with the DSS button is 
    ringing, busy on a call, or when the associated station is idle, but all appearances of the 
    station’s extensions are busy or in-use by other stations. When the associated DSS 
    button is in the Do Not Disturb mode, the LED blinks red at a slow rate.
    DSS buttons cannot call station Phantom extension numbers, Distributed Hunt Group 
    Directory Numbers, or ACD Groups. DSS buttons may be configured as One Touch 
    Buttons that may be programmed to call these destinations.
    The LED colors described in this section apply to the DADM3020 and DDSS3060. 
    Described Flash conditions apply to all DSS console models and the DADM.
    209
    208
    207
    206
    205
    204
    203
    202
    201
    200219
    218
    217
    216
    215
    214
    213
    212
    211
    210229
    228
    227
    226
    225
    224
    223
    221
    221
    220239
    238
    237
    236
    235
    234
    233
    232
    231
    230249
    248
    247
    246
    245
    244
    243
    242
    241
    240NT
    AC
    257
    256
    255
    254
    253
    252
    251
    250
    2039 
    						
    							DADM/DSS Console
    DSS Console
    84Strata CTX DKT/IPT Telephone     11/03
    Calling a Station
    ➤To call a station’s extension from either a DSS console or a DADM, press the DSS 
    associated with the station. 
    A station call with a DSS button can be made on-hook or off-hook, and with Voice 
    First or Tone signaling. After pressing the button, treat the call like any other 
    station call made from a digital telephone. 
    DSS LEDs indicate whether the associated station is idle or busy. The LED is 
    steady red if the station is busy or ringing, and is not lit if idle. If all the station’s 
    PDN buttons are being used by other stations, the DSS LED of the station is lit 
    steady red, but the station may be idle. If the station is in the Do Not Disturb mode, 
    its DSS LED lights blinking red.
    Transferring to an Idle Station
    You can transfer internal or outside calls to an idle station from either a DSS console 
    or a DADM.
    ➤To transfer a call to an idle station
    1. Press the DSS button corresponding to the station to be called.
    The call is placed automatically on hold. The Line or extension LED flashes green 
    at double the on-hold rate, and the DSS LED flashes green. You hear a single ring 
    tone. (If using the Tone signaling mode, you hear successive ring tones.)
    2. Announce the call. 
    With Tone signaling, you would have to wait for the called station to answer before 
    announcing the call.
    3. Hang up.
    The call rings the called station when you hang up. While the called station is 
    ringing, the DSS LED is steady red, and the Line LED flashes green at the on-hold 
    rate or if on a extension button, it goes idle. 
    When the called station answers the call, the DSS LED stays steady red, and the 
    Line LED becomes steady red.
    4. If the station does not answer before a period set in system programming, the call 
    recalls your station. 
    						
    							DADM/DSS Console
    DSS Console
    Strata CTX DKT/IPT Telephone     11/0385
    Call Transfer with Camp-on
    You can transfer a call to a busy station from either a DSS console or an DADM. Use 
    the DSS to transfer the call, even though the DSS LED associated with the station you 
    are “transferring to” is red.
    ➤To transfer call to a busy station
    1. Press DSS corresponding to the busy station to be called.
    You may hear a busy tone. The original caller is placed automatically on hold. The 
    Line or extension LED flashes green at double the on-hold rate, and the DSS LED 
    remains steady red.
    2. Hang up.
    The call rings the called station once with the camp-on tone. While the called 
    station is receiving this tone, the Line LED flashes green (on-hold rate) or if you 
    are on a extension button, it goes idle. The [DSS] LED remains steady red.
    When the called station answers the transferred call, the Line LED becomes steady 
    red. The [DSS] LED remains steady red. 
    NoteIf the busy station is in the Do Not Disturb mode, the call will not transfer, but 
    will recall your telephone immediately.
    If the call is not answered after a specified Recall time set in system programming, 
    camp-on is cancelled and the transferred call rings back.
    Call Answering (Outside Line)
    If your DADM or DSS console is equipped with a 
     button, you can answer 
    outside line calls from the DADM or DSS console as you would from a digital 
    telephone.
    ➤To answer an incoming outside line call to a DADM or DSS Console, press the 
    flashing 
    
    .
    Speed Dial
    Your DADM or DSS console may be equipped with . (Speed Dial) buttons that can 
    be programmed to dial telephone numbers or to access features. 
    . buttons on either 
    the DADM or DSS console function like 
    . buttons on digital telephones.  
    						
    							DADM/DSS Console
    DSS Console
    86Strata CTX DKT/IPT Telephone     11/03
    Paging
    You can make an announcement page to a group of telephone speakers selected in 
    system programming with 
    !
     on the DSS console. . (if programmed) 
    on either the DSS console or the DADM can be used for page announcements. See 
    “All Call Page” on page 52.
    Call Forward Override (DSS Override)
    Either the DSS buttons on your DSS console or the associated telephone can be set in 
    system programming to ring stations that are in the Call Forward mode, instead of 
    being forwarded. Usually the console’s telephone is the unit activated to perform this 
    function. Among other applications, this feature can be used to notify a person who 
    forgets to deactivate the Call Forward feature after returning to the office.
    ➤To override call forward with the console’s associated telephone
    1. Press 
    !#$  or extension button.
    2. Dial the station number set for call forward.
    Make the call as you would from any other station. This procedure assumes your 
    station has a typical program setting.
    ➤To override call forward with your DSS Console
    ➤Press the station DSS button set for Call Forward.
    Night Transfer Button
    This button enables a pre-programmed station to place the system into Day, Day2 or 
    Night Mode. See your System Administrator for information on the settings for Day, 
    Day2 or Night Mode. Usually, these modes will transfer calls to a designated location 
    or voice mailbox, depending on programming.
    1. Press 
    13$
    .
    2. Press the desired Mode number:
    Press 
     for Day Mode (LED remains off).
    Press 
    & for Day2 Mode (LED flashes red).
    Press 
    + for Night Mode (LED is solid red). 
    						
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