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Toshiba Contact Dk User Guide

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Page 11

 
6 Calling Contact the First Time 
From An Internal Station 
1. Lift the handset. 
2. Press the Intercom key, if necessary. 
3. Dial the Contact message center number:   ...
   
Contact answers and plays the company greeting. 
 
4. Press 
   when you hear the company greeting. Contact 
prompts you for a mailbox number. 
5. Enter your mailbox number:   ...
  
6. The first time you call Contact, your default passcode is all 
9s.  Enter the default passcode:   ...
  
 
7. Press   to continue. 
8. You must...

Page 12

 7 11. Press    to accept,    to review, or    to re-record 
your name. 
12. Contact prompts you for a greeting.  Say whatever you wish, 
but keep it short and professional.  Here is a sample 
greeting: 
You have reached Christine Conner.  I cant answer 
the phone right now, so please leave your name, 
number, and a short message -- I will get back to you 
as soon as possible.  If you need immediate 
assistance, press [0] and ask to be transferred to my 
associate, Julie Jones. 
13. Press    to accept,...

Page 13

 
8 Calling Contact For Messages 
If your message light is lit: 
1. Press the Intercom key. 
2. Press the Message key. 
3. Enter your passcode: 
  ...  
4. Press    to listen to your messages or select another 
option from the Main Menu shown on the next page. 
If your message light is not lit or you do not have a 
message light: 
1. Lift the handset. 
2. Press the Intercom key, if necessary. 
3. Dial the Contact message center number:   ...   
4. Press 
  when you hear the company greeting. 
Contact...

Page 14

 9 Contact Menu System 
This section describes the options available in Contact. Choose from 
the menus shown below when you call Contact to open your mailbox. Listen OptionsSave
Review
EraseOptions
1ABC2DEF3Reply
ForwardEnvelope
RewindPause
Fast Forward
GHI4JKL
5
MNO6PRS
7TUV8WXY9
Memo
GreetingTemp Greeting
Passcode
NameNotify
DEF3GHI4JKL
5MNO6PRS
7TUV8Listen
Send
Options
1ABC2
Main Menu
#
Select Destination/
Record MessageMailbox Number
DirectoryErase Last Number
Start/Stop RecordingWXY9
#
*
Universal...

Page 15

 
10  Main Menu 
After opening your mailbox, choose from the following menu 
options:  Listen  Listen to your message(s).   Send  Record and send a message.    Options  Listen to the voice prompts for the following options:  Memo  Record a message for yourself.  Greeting  Record your permanent greeting.   Temporary Greeting  Record a greeting lasting only a 
specified number of days.  Set the number of days from 
1 to 99; the temporary greeting expires at midnight of 
the last day specified. When your...

Page 16

 11 Listening to Messages 
Press   to listen to messages.  
After listening to a message, choose an option from the Listen 
menu below: 
Listen Menu   Save  Keep this message and play the next, if any.  Review  Repeat the message just played.  Erase  Erase the message just played and play the next, if any.  Options  Listen to the voice prompts for the following options:  Reply  Send a response to the person who sent the 
message.  Forward  Forward the message to another mailbox.  Envelope  Tell who the...

Page 17

 
12  Sending Messages 
Press 
   to send a message.  Use the procedure below: 
1. Enter all destination mailbox numbers:    ...   
- For a directory list, press [
9]. Follow the voice prompts 
to tell Contact where to send this message. Continue 
creating the list of destinations by entering mailbox 
numbers or accessing the directory. 
- If you enter an incorrect mailbox number, press [
*] to 
delete it from the list. 
2. Press 
   to end the destination list and begin recording 
your message. 
After...

Page 18

 13Quick Messaging 
Quick Messaging allows you to leave messages for yourself or fellow 
employees without ringing their telephone or having to access your 
mailbox. 
From An Outside Telephone 
1. Call in to your company.  
2. When Contact answers, press: 
   
3. Enter the mailbox number you wish to leave a message in:   ...   
4. Record the message. 
5. Press any key or hang up.  
From An Internal Station 
1. Select an intercom line. 
2. Dial the Contact message center number:   ...   
3. When Contact...

Page 19

 
14 Transferring An Outside Caller to a 
Mailbox  
To transfer a caller on an outside line into a mailbox, use this 
procedure: 
1. Press the Conference/Transfer button or flash hook from 
a standard, non-digital telephone. 
2. Dial the Contact message center number:    ...   
3. When Contact answers, press:  
  
 
4. Enter the mailbox number the caller wants to leave a 
message in:   ...    
5. Hang up immediately. 
 
 
 
Checking More Than One Mailbox 
If you wish to check more than one mailbox during...

Page 20

 15 Message Notification  
Message notification allows you to leave the office and have Contact 
let you know when you receive messages.  Contact will call you at a 
telephone number or beep you on a pager.  You can also use 
notification to alert you to messages if your phone does not have a 
message light.   
When you select option 8 - Notify - from the Main Menu, you can: 
· Specify when notification should take place:  
when the business is open, closed, always, or 
never. 
· Indicate that you want...
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