Toshiba Bsa4tp User Manual

4. MAINTENANCE ENGLISH VERSION EO1-33048 4.1 Cleaning
 
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4. MAINTENANCE
 
 
 
 
 
 
 
 
 
 
 
 
 
4.1 Cleaning 
 
 
 
4.1.1 Print Head/Platen/
 Sensors 
 
 
 
 
 
 
 
 
 
 
This chapter describes how to pe rform routine maintenance.  
To ensure the continuous high quality oper ation of the printer, refer to the 
following table and perform a regular maintenance routine.   
 
Cleaning cycle  Frequency 
High throughput  Every day 
Every ribbon roll or media roll  Once 
 
 
 
 
 
 
 
 
 
 
 
 
 
To...

4. MAINTENANCE ENGLISH VERSION EO1-33048 4.1 Cleaning
 
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4.1.1 Print Head/Platen/
 Sensors (Cont.) 
 
 
 
 
 
 
 
 
 
 
 
 
4.1.2  Covers and Panels 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5.   Wipe the Platen and Dumper Roller with a soft cloth slightly 
moistened with absolute ethyl al cohol.  Remove dust or foreign 
substances from the internal part of the printer.  
6.  Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft 
cloth. 
7.   Wipe the media path.  
 
 
 
Wipe the covers and panels...

4. MAINTENANCE ENGLISH VERSION EO1-33048 4.1 Cleaning
 
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4.1.3  Optional Cutter Module 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  1.
  Open the Front Cover.  
2.   Loosen the Set Screw of the Cutter Unit to open it. 
3.   Remove jammed media, if any. 
 
 
 
 
 
 
4.  Clean the inside of the Cutter Blade with a cotton swab moistened 
with absolute ethyl alcohol.  Th e cutter blade moves up and down 
when the Cutter Motor Shaft is rotated manually.  
 
 
 
5.   In the same way, clean...

4. MAINTENANCE ENGLISH VERSION EO1-33048 4.1 Cleaning
 
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4.1.4  Optional Strip Module 
 
  1.
  Open the Front Cover holding its right side.  
 
 
2.   Press down the Release Bar to open the Strip Unit. 
 
  
 
 
 
3.   Remove jammed media or backing paper, if any 
4.   Wipe the Backing Paper Feed Rollers, Guide Roller, and Strip Roller 
with a soft cloth slightly moistened with absolute ethyl alcohol. 
 
 
 
 
 
 
Backing Paper 
Feed Roller 
Guide Roller
Strip Roller
Front Cover
Release Bar
Strip...

5. TROUBLESHOOTING ENGLISH VERSION EO1-33048 5.1 Error Messages
 
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5. TROUBLESHOOTING 
This chapter lists the error messages,  possible problems, and their solutions. 
 
 
 
 
 
 
 
5.1 Error Messages 
 
 
 
 
  
Error Messages  Problems/Causes  Solutions 
HEAD OPEN The Top Cover is opened in Online 
mode.  Close the Top Cover.   
HEAD OPEN   **** A feed or an issue was attempted with 
the Top Cover opened.  Close the Top Cover.  Then press the 
[RESTART]
 key. 
COVER OPEN  **** A feed or an issue...

5. TROUBLESHOOTING ENGLISH VERSION EO1-33048 5.1 Error Messages
 
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5.1  Error Messages (Cont.) 
Error Messages  Problems/Cause  Solutions 
CUTTER ERROR  **** 
(When an optional cutter 
module is installed.)  The media is jammed in the cutter.  Remove the jammed media.  Then press 
the [RESTART]  key.  If this does not 
solve the problem, turn off the printer, and 
call a TOSHIBA TEC authorised service 
representative. 
⇒  Section 4.1.3 . 
1. The media has run out. 
  1.  Load new media.  Then...

5. TROUBLESHOOTING ENGLISH VERSION EO1-33048 
5.2 Possible Problems 
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5.1  Error Messages (Cont.) 
Error Messages  Problems/Cause  Solutions 
RFID ERROR The printer cannot communicate with the 
RFID module.   Turn the printer off, and then on again. 
SYNTAX ERROR While the printer is in the Dowload mode 
for upgrading the firmware, it receives an 
improper command, for example, a Issue 
Command. Turn the printer off, and then on again. 
Other error messages 
A hardware or software problem may...

5. TROUBLESHOOTING ENGLISH VERSION EO1-33048 5.3 Removing Jammed Media 
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5.3 Removing Jammed  Media  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 This section describes in detail how to remove jammed media from the 
printer.  
 
 
1.   Turn off and unplug the printer. 
2.   Press the Top Cover Release Button and gently open the Top Cover to 
its fully open position supporting it with your hand. 
3.   Press the Upper Sensor Lever in side, and open the Upper Sensor 
Ass’y. 
4.   Remove the ribbon and...

6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33048 6. PRINTER SPECIFICATIONS
 
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6. PRINTER SPECIFICATIONS 
This section describes the printer specifications.    
Model 
Item  B-SA4TP-GS12-QM B-SA4TP-TS12-QM 
Dimension (W 
× D  × H)  238 mm  × 339 mm  × 332 mm (9.4”  × 13.3”  × 13.1”) 
Weight  26.5 lb (12 kg) (Media and ribbon are not included.) 
Thermal direct  0 °C to 40 °C (32 °F to 104 °F) Operating 
temperature 
range  Thermal transfer  5
°C to 40 °C (41 °F to 104 °F) 
Relative humidity  25%...

6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33048 6. PRINTER SPECIFICATIONS
 
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Model 
Item  B-SA4TP-GS12-QM B-SA4TP-TS12-QM 
Available bar code types 
 
 
 
 
 JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, 
EAN13, EAN13+2 digits, EAN13+5 
digits, UPC-E, UPC-E+2 digits, 
UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits, MSI, 
ITF, NW-7, CODE39, CODE93, CODE128, EAN128, Industrial 2 to 
5, Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL 
MAIL 4STATE CUSTOMER CODE), RSS14 
Available...