Toshiba Bsa4tp User Manual

							
 
 

 
 
 
 
TOSHIBA Thermal Printer 
B-SA4TP SERIES  
 
Owners Manual 
						

							
  
CE Compliance (for EU only) 
This product complies with the requirements of EMC and Low Voltage Directives including their 
amendments.  
VORSICHT: 
•  Schallemission: unter 70dB (A ) nach DIN 45635 (oder ISO 7779) 
• Die für das Gerät Vorgesehene Steckdose muß in  der Nähe des Gerätes und leicht zugänglich sein.
Copyright © 2005 
by TOSHIBA TEC CORPORATION 
All Rights Reserved 
570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN
Centronics is a registered trademark of  Centronics Data Computer Corp. 
Microsoft is a registered trademark of Microsoft Corporation.  
Windows is a trademark of Microsoft Corporation.
   
 
As an ENERGY STAR® Partner, TOSHIBA TEC has determined that this 
product meets the ENERGY STAR® guidelines for energy efficiency.  
-- Outline of the International ENERGY STAR® Office Equipment Program -- 
The International ENERGY STAR
® Office Equipment Program is  an international program that 
promotes energy saving through t he penetration of energy efficient computers and other office 
equipment.  The program backs the development and di ssemination of products with functions that 
effectively reduce energy consumpt ion.  It is an open system in which business proprietors can 
participate voluntarily.  The targeted products are  office equipment such as computers, monitors, 
printers, facsimiles, copiers, scanners, and mult ifunction devices.  Their standards and logos are 
uniform among participating nations.  
ENERGY STAR is a U.S. registered mark. 
This equipment has been tested and found to comply wi th the limits for a Class A digital device, 
pursuant to Part 15 of the FCC  Rules. These limits are designed  to provide reasonable rotection 
against harmful interference w hen the equipment is operated in  a commercial environment. This 
equipment generates, uses,  and can radiate radio frequency energy and,  if not installed and  sed in 
accordance with the instruction  manual, may cause harmful interfer ence to radio communications.  
Operations of this equipment in a  residential area is likely to cause har mful interference in which case 
the user will be required to correct  the interference at his own expense. 
(for USA only)
Changes or modifications not expressly approved by manufacturer for compliance could void the 
user’s authority to  operate the equipment.  
“This Class A digital apparatus meets all requi rements of the Canadian Interference-Causing 
Equipment Regulations.” 
“Cet appareil numérique de la classe A respecte tout es les exigences du Règlement sur le matériel 
brouilleur du Canada.” 
(for CANADA only)
N258 
< For EU Only > 
TOSHIBA TEC Europe Retail Information Systems S.A. 
Rue de la Célidée 33 BE-1080 Brussels 
IP20 
						

							
 
 
Waste Recycling information for users: 
 
Following information is only for EU-member states: 
The use of the crossed-out wheeled bin symbol indicates that this product  
may not be treated as general household waste.  
By ensuring this product is disposed  of correctly you will help prevent  
potential negative consequences for the environment and human health, which could 
otherwise be caused by inappropriate waste handling of this product. For more detailed 
information about the take-back and recycling of this product, please contact your supplier 
where you purchased the product. 
  
						

							
Safety Summary ENGLISH VERSION EO1-33048 
 
(   ) i
Safety Summary 
 
Personal safety in handling or maintaining the equipmen t is extremely important.  Warnings and Cautions 
necessary for safe handling are included in this manual.   All warnings and cautions contained in this manual 
should be read and underst ood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this  equipment.  If a fault occurs that cannot be rectified 
using the procedures described in this manual, turn  off the power, unplug the machine, then contact your 
authorised TOSHIBA TEC representative for assistance. 
 
Meanings of Each Symbol 
 
This symbol indicates warning items (including cautions). 
Specific warning contents are drawn inside the 
 symbol. 
(The symbol on the left indicates a general caution.) 
 
This symbol indicates prohibited actions (prohibited items). 
Specific prohibited contents are drawn inside or near the 
 symbol. 
(The symbol on the left indicates “no disassembling”.) 
 
This symbol indicates actions which must be performed. 
Specific instructions are drawn inside or near the  z symbol. 
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.) 
 
This indicates that there is the risk of  death or serious injury  if the 
machines are improperly handled contrary to this indication. 
Do not use voltages other than 
the voltage (AC) specified on the 
rating plate, as this may cause 
fire or electric shock . 
 
Do not plug in or unplug the power 
cord plug with wet hands as this 
may cause electric shock . 
 
If the machines share the same 
outlet with any other electrical 
appliances that  consume large 
amounts of power, the voltage 
will fluctuate widely each time 
these appliances operate.  Be sure 
to provide an exclusive outlet for 
the machine as this may cause  
fire  or electric shock .  Do not place metal objects or 
water-filled containers such as 
flower vases, flower pots or mugs, 
etc. on top of the machines.  If 
metal objects or spilled liquid enter 
the machines, this may cause 
fire 
or  electric shock . 
 
Do not insert or drop metal, 
flammable or other foreign 
objects into the machines through 
the ventilation slits, as this may 
cause fire or electric shock . 
 
Do not scratch, damage or modify 
the power cords.  Also, do not 
place heavy objects on, pull on, or 
excessively bend the cords, as this 
may cause  fire or electrical shock .
 
If the machines are dropped or 
their cabinets damaged, first turn 
off the power switches and 
disconnect the power cord plugs 
from the outlet, and then contact 
your authorised TOSHIBA TEC 
representative for assistance.  
Continued use of the machine in 
that condition may cause  fire or 
electric shock . 
 
Continued use of the machines in 
an abnormal condition such as 
when the machines are producing 
smoke or strange smells may cause 
fire or electric shock .  In these 
cases, immediately turn off the 
power switches and disconnect the 
power cord plugs from the outlet.  
Then, contact your authorised 
TOSHIBA TEC representative for 
assistance. 
 
WARNING 
 
 
Any other than the 
specified AC voltage is prohibited. 
 
Prohibited 
 
Prohibited 
 
Prohibited 
Prohibited 
Prohibited 
Disconnect 
the plug.  Disconnect 
the plug.  
						

							
Safety Summary ENGLISH VERSION EO1-33048 
 
(   ) ii
If foreign objects (metal 
fragments, water, liquids) enter 
the machines, first turn off the 
power switches and disconnect 
the power cord plugs from the 
outlet, and then contact your 
authorised TOSHIBA TEC 
representative for assistance.  
Continued use of the machine in 
that condition may cause  fire or 
electric shock .  When unplugging the power cords, 
be sure to hold and pull on the plug 
portion.  Pulling on the cord portion 
may cut or expose the internal wires 
and cause 
fire or electric shock . 
Ensure that the equipment is 
properly grounded.  Extension 
cables should also be grounded.  
Fire  or electric shock  could 
occur on improperly grounded 
equipment. 
 
Do not remove covers, repair or 
modify the machine by yourself.  
You may be  injured by high 
voltage, very hot parts or sharp 
edges inside the machine.  
This indicates that there is the risk of personal  Injury or damage  to 
objects if the machines are improperly  handled contrary to this indication. 
Precautions 
The following precautions will help to ensure that  this machine will continue to function correctly. 
• Try to avoid locations that have  the following adverse conditions: 
  *  Temperatures out of the specification  *  Direct sunlight  *  High humidity 
  *  Shared power source  *  Excessive vibration  *  Dust/Gas 
•  The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild 
detergent solution.  NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on \
the plastic 
covers. 
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons. 
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high 
temperatures, high humidity, dust, or gas. 
• Ensure the printer is operated on a level surface. 
• Any data stored in the memory of the printer could be lost during a printer fault. 
• Try to avoid using this equipment on the same pow er supply as high voltage equipment or equipment 
likely to cause mains interference. 
•  Unplug the machine whenever you are working inside it or cleaning it. 
• Keep your work environment static free. 
• Do not place heavy objects on top of the machines,  as these items may become unbalanced and fall 
causing  injury. 
• Do not block the ventilation slits of the machines, as  this will cause heat to build up inside the machines 
and may cause  fire. 
• Do not lean against the machine.  It may fall on you and could cause  injury. 
• Care must be taken not to injure y ourself with the printer paper cutter. 
• Unplug the machine when it is not used for a long period of time. 
• Place the machine on a stable and level surface. 
Request Regarding Maintenance  
• Utilize our maintenance services. 
  After purchasing the machine, contact your au thorised TOSHIBA TEC representative for assistance 
once a year to have the inside of the machine clean ed. Otherwise, dust will build up inside the machines 
and may cause a  fire or a  malfunction . Cleaning is particularly eff ective before humid rainy seasons. 
• Our preventive maintenance service performs the peri odic checks and other work required to maintain 
the quality and performance of the machines, preventing accidents beforehand. 
  For details, please consult your authorised  TOSHIBA TEC representative for assistance. 
• Using insecticides and other chemicals 
Do not expose the machines to insecticides or other  volatile solvents.  This will cause the cabinet or 
other parts to deteriorate or cause the paint to peel. 
 
CAUTION 
 
Disconnect 
the plug. 
 
 
Connect a 
grounding wire. 
Disconnect 
the plug. 
No 
disassembling.  
						

							
ENGLISH VERSION EO1-33048 
TABLE OF CONTENTS 
 
  Page 
1. PRODUCT OVERVIEW ........................................................................\
................................. E1-  1 
 1.1 Introduction ........................................................................\
...................................... ..... E1- 1 
 1.2 Features ........................................................................\
.......................................... ..... E1- 1 
 1.3 Accessories ........................................................................\
...................................... ... E1- 2 
 1.4 Appearance ........................................................................\
........................................ .. E1- 3 
   1.4.1  Dimensions ........................................................................\
.................................... ....E1- 3 
   1.4.2   Front View ........................................................................\
.................................... .....E1- 3 
   1.4.3   Rear View ........................................................................\
..................................... .....E1- 3 
    1.4.4  O peration Panel........................................................................\
............................... ..E1- 4 
   1.4.5   Interior ........................................................................\
...................................... .........E1- 4 
 1.5 Op tions ........................................................................\
........................................... .............E1- 5 
2. PRINTER SETUP ........................................................................\
....................................... ... E2- 1 
 2.1 Installation ........................................................................\
...................................... ...... E2- 2 
  2.2  Connecting the Power Cord ........................................................................\
................. E2- 2 
 2.3 Loading the Media ........................................................................\
................................ E 2- 3 
 2.4 Loading the Ribbon ........................................................................\
............................. E2- 11 
  2.5  Connecting the Printer to Your Host Computer ........................................................... E2-14 
  2.6  Turning the Printer ON ........................................................................\
........................ E2-1 5 
  2.7  Setting an Operating Environment ........................................................................\
...... E2-16 
    2.7.1  How to Enter  the System Mode ........................................................................\
........ E2-17 
    2.7.2  Para meter Setting........................................................................\
............................. E2-17 
    2.7.3  IP Address  Setting (TCP/IP) ........................................................................\
............. E2-24 
  2.8  Installing the Printer Drivers ........................................................................\
................ E2-3 0 
   2.8.1  Introduction........................................................................\
.................................. ..... E2-30 
    2.8.2  General  Description ........................................................................\
.......................... E 2-30 
    2.8.3  Installing  the Printer Driver ........................................................................\
............... E2 -31 
    2.8.4  Uninstalling  the Printer Driver ........................................................................\
........... E2-4 3 
    2.8.5  Adding/Dele ting a LAN Port ........................................................................\
.............. E2 -44 
   2.8.6   Cautions ........................................................................\
...................................... ..... E2-46 
    2.8.7  Using t he Printer Driver ........................................................................\
.................... E2 -47 
 2.9 Print Test ........................................................................\
........................................ ..... E2-48 
  2.10  Position and Print Tone Fine Adjustment  ................................................................... E2-50 
 2.11 Threshold Setting ........................................................................\
................................ E2-59 
3.  ON LINE OPERATION ........................................................................\
.................................. E 3- 1 
 3.1 Operation Panel........................................................................\
................................... . E3- 1 
 3.2 Operation ........................................................................\
......................................... ..... E3- 2 
 3.3 Reset ........................................................................\
............................................. ....... E3- 2 
4. MAINTENANCE ........................................................................\
......................................... ... E4- 1 
 4.1 Cleaning ........................................................................\
.......................................... ..... E4- 1 
    4.1.1  Print Head/Platen/Sensors ........................................................................\
................E4- 1  
    4.1.2  Cove rs and Panels ........................................................................\
............................E 4- 2 
    4.1.3  Optional  Cutter Module........................................................................\
......................E4 - 3 
    4.1.4  Optional  Strip Module ........................................................................\
........................E 4- 4  
						

							
ENGLISH VERSION EO1-33048 
5. TROUBLESHOOTING ........................................................................\
.................................. E5-  1 
  5.1 Error Messages ........................................................................\
.................................... E 5- 1 
 5.2 Possible Problems ........................................................................\
................................ E 5- 3 
  5.3  Removing Jammed Media ........................................................................\
.................... E5- 4 
6.  PRINTER SPECIFICATIONS ........................................................................\
........................ E6- 1 
7. SUPPLY SPECIFICATIONS ........................................................................\
......................... E7- 1 
 7.1 Media ........................................................................\
............................................. ....... E7- 1 
    7.1.1  Media Type ........................................................................\
................................. E7-  1 
    7.1.2  Detection Area of the Transmissive Sensor ....................................................... E7- 2 
    7.1.3  Detection Area of the Reflective Sensor ............................................................. E7- 3 
    7.1.4  Effective Print Area ........................................................................\
..................... E7- 3  
 7.2 Ribbon ........................................................................\
............................................ ...... E7- 4 
  7.3  Recommended Media and Ribbon Types .................................................................... E7- 4 
  7.4  Care/Handling of Media and Ribbon ........................................................................\
.... E7- 5 
APPENDIX 1  MESSAG ES AND LEDS ........................................................................\
.............. EA1-1 
APPENDIX 2  INTERFACE ........................................................................\
................................. E A2-1 
APPENDIX 3  POWER CORD ........................................................................\
............................ EA3-1  
APPENDIX 4  PRINT SAMPLES ........................................................................\
........................ EA4-1 
APPENDIX 5   GLOSSARIES ........................................................................\
.............................. EA5-1 
INDEX 
CAUTION! 
1.  This manual may not be copied in whole or in  part without prior written permission of TOSHIBA 
TEC. 
2.  The contents of this manual  may be changed without notification. 
3.  Please refer to your local Au thorised Service representative with regard to any queries you may 
have in this manual.   
This is a Class A product.  In a domestic environm ent this product may cause radio interference in 
which case the user ma
y be required to take adequate measures. 
WARNING!  
						

							
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 
1.1 Introduction
 
E1- 1 
1. PRODUCT OVERVIEW
1.1 Introduction 
 
 
 
 
 
 
1.2 Features 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Thank you for choosing the TOSHIBA B-SA4TP series thermal printer.  
This Owner’s Manual contains from general set-up through how to 
confirm the printer operation using an online test print, and should be 
read carefully to help gain ma ximum performance and life from your 
printer.  For most queries please refer to this manual and keep it safe for 
future reference.  Please contact your TOSHIBA TEC representative for 
further information concerning this manual. 
 
 
This printer has the following features: 
• Space-saving design  
An area required to place a printer is about A4 size, in spite of both 
media and ribbon being loaded inside  it.  Also, the Top Cover is opened 
upward, which saves the installation space.  
The optional cutter module and strip module are as slim and small as 
the Front Cover. 
 
• Various kinds of interface 
Various kinds of interface are provided:    
• Parallel • Serial 
• USB • Wireless LAN 
• Built-in LAN • RFID 
 
•  Superior hardware 
Clear print is realized by  an 8 dots/mm  (203 dpi) (B -SA4T P-GS12) or  
11.8  dots/mm  (300 dpi) (B-SA4T P-TS12) pr in t  head, at a printi ng  
speed of 50.8 mm/sec. (2 inches/sec. ), 101.6 mm/sec. (4 inches/sec.), or 
152.4 mm/sec. (6 inches/sec.) 
 
•  Easy maintenance 
Design of the printer is simple.  Es pecially, attachment and removal of 
the print head and plat en are very simple, which makes maintenance 
easy.   
 
• A variety of options 
The following optional devices are available: 
• Cutter module 
• Strip module 
• Serial interface board 
• Wireless LAN board 
• RFID module 
• 300-dpi print head 
  
						

							
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.3 Accessories
 
E1- 2 
1.3 Accessories 
 
 
 
When unpacking the printer, please make sure all the following 
accessories are supplied with the printer.