Toshiba Bsa4tp User Manual

							
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.1 Media
 
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7. SUPPLY SPECIFICATIONS 
7.1 Media 
Please make sure that the media being used is approve d by TOSHIBA TEC.  The warranty does not apply when a 
problem is caused by using media that is not approved by TOSHIBA TEC. 
For information regarding TOSHIBA TEC approved medi a, please contact a TOSHIBA TEC authorised service 
representative.  
 
7.1.1 Media Type 
Two types of media can be loaded for this thermal transfer  and direct thermal printer: label or tag.  The table 
below shows size and shape of the media available for this printer.  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  [Unit: mm] 
Label dispensing mode
Item  Batch mode  Strip mode  Cut mode 
Thermal direct 10.0 – 999.0 c
 Media pitch 
Thermal transfer 15.0 – 999.0  19.0 – 999.0  19.0 - 999.0 
Thermal direct 8.0 – 997.0 d
 Label length 
Thermal transfer 13.0 – 997.0  17.0 – 997.0  16.0 – 997.0 
Thermal direct 25.0 – 118.0 e
 Media width/backing paper width 
Thermal transfer 25.0 – 114.0 
Thermal direct 22.0 – 115.0 f Label width  
Thermal transfer 22.0 – 111.0 
g Gap length  2.0 – 20.0  2.0 – 5.0  3.0 – 20.0 
h Black mark length (Tag paper)  2.0 – 10.0 
i Maximum effective print width  104.0  (200-dpi type), 105.7 (300-dpi type) 
Thermal direct 6.0 – 995.0 Label 
Thermal transfer 11.0 – 995.0  15.0 – 995.0  14.0 - 995.0 
Thermal direct 8.0 – 997.0 j
 Effective print length 
Tag paper Thermal transfer 13.0 – 997.0 
----- 17.0 – 997.0 
k Print speed up/slow down area  1.0 
Thermal direct 0.08 – 0.17 (Note  4) 0.13 – 0.17  0.08 – 0.17 (Note 4)Thickness 
Thermal transfer 0.1 – 0.17 (Note 4) 0.13 – 0.17  0.1 – 0.17 (Note 4)
Maximum outer roll diameter  Ø152.4 
Roll direction  Inside/Outside 
Inner core diameter  Ø38, 40, 42,  76.2 ±0.3  
 
Label Tag paper 
Cut position
Cut position
Stop
position
Stop
position
Feed Direction
Black Mark 
(on reverse side) Black Mark 
(on reverse side) 
h
e  
c
e 
g
h
c
d
i i 
k  
k
f 
j   
						

							
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.1 Media
 
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7.1.2  Detection Area of  the Transmissive Sensor 
The Transmissive Sensor is movable from the centre to the left edge of media.   
The Transmissive Sensor detects a ga p between labels, as illustrated below. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES: 
1.  To ensure print quality and print head life use only TOSHIBA TEC specifi\
ed media. 
2.  The ratio of a label length to a gap length must be a minimum of 3 to 1 \
(3:1). 
3.  Backing paper must be wider than a label; the distance between the edge \
of the backing paper and that of a label  should be at least 1.5 mm. 
4.  Use of the tag paper of 25 mm to 50 mm in width, and 171 
µm to 263 µm in thickness may shorten the platen life. 
5.  When using a label stock in cut mode, be sure to cut the gaps.  Cutting \
labels will cause the glue to stick to the  cutter, which may affect the cutter performance and shorten the cutter l\
ife. 
6.  To tear off printed media in batch issue easier, set the Auto Forward Wa\
it function (FORWARD WAIT  parameter) to ON in the system mode.  When this function  is effective, the printer stops feeding the printed media 
past the strip shaft.  In case of a label stock, however, if a next label is issued without tearing off th\
e printed label,
the label may peel while it is fed backward, causing a printer failure. \
 
Sensor position Area to be detected. Centre of media 
Print side  
Min. 12 mm
Label
Gap
LabelMin. 2.0 mm
Sensor is movable 
within this range.
Media feed direction 
Sensor position 
Centre of media 
Min. 12 mmMedia feed direction 
Min. 2.0 mm
Sensor is movable 
within this range.
Square holes 
(Round holes are not acceptable.)
Print side 
Round hole 
Min.  Ø 2.5mm   
						

							
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.1 Media
 
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7.1.3  Detection Area of  the Reflective Sensor 
The Reflective Sensor is movable from the centre to the left edge of media. 
The reflection factor of the Black Mark must be  10% or lower with a waveform length of 950 nm. 
The Reflective Sensor should be aligned with the centre of the Black Mar\
k.   
 
 
 
 
 
 
 
7.1.4  Effective Print Area 
The figure below illustrates the relation between th e head effective print width and media width. 
 
 
 
 
 
 
 
 
The figure below shows the effective print area on the media.  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Sensor should be positioned at  the centre of the black mark. 
Centre of media 
Min. 12 mm
Media feed direction 
Min. 2.0 mm
Sensor is movable 
within this range.
7.0 
mm 
118 mm (Max. media width)  104.0 mm 
(Head Effective Print Range) 
Out of print rangeOut of print range 
7.0
mm
NOTES: 
1.  Be sure not to print on the 1-mm wide area from th e media edges (shaded area in the above figure).  Printing 
this area may cause ribbon wrinkles, resulting in  a poor print quality of the guaranteed print area. 
2.  The centre of media is positioned at the centre of the Print Head. 
3.  Print quality in the 3-mm area from the print head  stop position (including 1-mm non-printable area for print 
speed slow down) is not guaranteed. 
 
Detecting the black 
marks on the back. 
Start line
Area to be detected.
Area to be detected. 
Media feed direction 
1 mm from the
left edge of media
Media width  
(backing paper width is not included.)
Media height 
10 –99.9 mm 
1 mm from the right 
edge of media 
1mm
1mm
Guaranteed print area 
						

							
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 7.2 Ribbon
 
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7.2 Ribbon 
 
Please make sure that the ribbon being used is approved  by TOSHIBA TEC.  The warranty does not apply to any 
problem caused by using non-approved ribbons. 
For information regarding TOSHIBA TEC appr oved ribbon, please contact a TOSHIBA TEC service 
representative.  
Type Spool type 
Width  60 – 110 mm  Recommended width is 60, 90, and 110 mm. 
Length  450 m (within  ∅75 mm) 
Outside Diameter  ∅75 mm (max.) 
 
The table below shows the correlation between ribbon widt h and media width (backing paper is not included.) 
Ribbon width  Media width 
60 mm  25 – 55 mm 
90 mm  55 – 85 mm 
110 mm  85 – 105 mm 
 
 
 
 
 
 
 
 
 
7.3  Recommended Media and Ribbon Types 
  Media type  Description 
Vellum paper and labels  General  use for low cost applications. 
Coated paper Matt coated paper 
General use including applications that  require small letters and/or symbols.
Glossy coated paper 
Used where a high-grade finish is required 
Plastic films  Synthetic film (Polypropylene, etc.)  
This water-proof and solvent-resistant material has high physical strength 
and low-temperature resistance, but poor heat resistance (dependant upon 
material).  This material can be used for labels stuck to recyclable 
containers, so it can be recycled in the same process.  
PET film  This water-proof and solvent-resistant material has high physical strength, 
and low-temperature resistance as well as h eat resistance.  This material is 
used for many applications, especially where high durability is required.  
Mode/serial plate labels, caution labels, etc.  
Polyimide  This material gives the best perform ance on heat resistance (greater than 
PET film).  It is often used for PCB labels as it can withstand passage 
through a solder bath. 
 
 
NOTES: 
1.  To ensure print quality and print head  life use only TOSHIBA TEC specified ribbons. 
2.  Too much difference in width between media and ribbon may cause ribbon w\
rinkles.  To avoid ribbon  wrinkles use a ribbon for proper media width shown in the above table.  \
Do not use a ribbon that is narrower 
than media.   
3.  When discarding ribbons, please follow the local rule.   
						

							
7. SUPPLY SPECIFICATIONS ENGLISH VERSION EO1-33048 
7.4 Care/Handling of Media and Ribbon
 
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7.3  Recommended Media and Ribbon Types (Cont.) 
Ribbon type  Description 
Vellum wax ribbon  This ribbon is mainly used fo r vellum paper and labels.  It has a very 
high ink density to cope with uneven printing surface 
Standard wax ribbon  Good match for coated  paper (Matt coat and glossy coat). 
Smear-less ribbon (Wax resin ribbon)  Good match for coated paper.  The printed image will resist water and 
light rubbing.  
Scratch and solvent resistance ribbon  Very good match for plastic films (s
ynthetic paper, PET, polyimide, 
etc.) 
Scratch and solvent resistance 
Heat resistance with PET and polyimide. 
 
Combination of Media and Ribbon 
Media type 
Ribbon type  Vellum paper and label  Coated paper  Plastic films 
Vellum wax ribbon 
{    
Standard wax ribbon    {  
Smear-less ribbon (wax-
resin ribbon)   
{  
Scratch/solvent 
resistance ribbon     
{ 
{: Good match 
 
 
7.4  Care/Handling of Media and Ribbon 
 
 
  
 
 
 
   
•  Do not store the media or ribbon for longer than the manufacturer’s recommended shelf life.  
•   Store media rolls on the flat end.  Do not store th em on the curved sides as this might flatten that side 
causing erratic media advance and poor print quality.   
•   Store the media in plastic bags and always reseal af ter opening.  Unprotected media can get dirty and the 
extra abrasion from the dust and dirt particles will shorten the print head life.  
•   Store the media and ribbon in a cool, dry place.  Avoid areas where they would be exposed to direct sunlight, 
high temperature, high humidity, dust or gas. 
•   The thermal paper used for direct thermal prin ting must not have specifications which exceed Na
+ 800 ppm, 
K+ 250 ppm and Cl- 500 ppm. 
•   Some ink used on pre-printed media may contain ingred ients which shorten the print head’s product life.  Do 
not use labels pre-printed with  ink which contain hard substances such as carbonic calcium (CaCO
3) and 
kaolin (Al
2O3, 2SiO2, 2H2O). 
 
For further information, please contact your local distributor or your media and ribbon manufacturers.  
 
 
CAUTION!
Be sure to carefully review and understand the S upply Manual.  Use only media and ribbons that meet 
specified requirements.  Use of  non-specified media and ribbons ma y shorten the head life and result 
in problems with bar code readability or print qua lity.  All media and ribbons should be handled with 
care to avoid any damage to the media, ribbons or  printer.  Read the guidelines in this section 
carefully.    
						

							
APPENDIX 1  MESSAGES AND LEDS ENGLISH VERSION EO1-33048 
APPENDIX 1  MESSAGES AND LEDS
 
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APPENDIX 1  MESSAGES AND LEDS 
Appendix 1 describes the LCD messages displayed on the operation panel.   
Symbols in the message 
1:  : The LED is illuminated.   ~: The LED is flashing.   z: The LED is unlit. 
2:  ****:  the number of unprinted media.  Up to 9999 (in pieces) 
3:  ###:  Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes) 
4:  &&&&:  Remaining flash memory capacity for storing writable characters  0 to 3147 (in K bytes) 
  
LED IndicationNo. LCD Message ONLINE ERROR Printer Status 
Restoration by 
RESTART ke
yYes/No  Acceptance of 
Status Request 
Reset Command  Yes/No 
ON LINE   z  Online mode  -----  Yes 1 ON LINE ~
  z  Online mode (communicating)  -----  Yes 
2 HEAD OPEN z
  z  The Top Cover is opened in online mode.   -----  Yes 
3 PAUSE    **** z
  z  Pause state  Yes  Yes 
4 COMMS ERROR z
   A parity, overrun, or framing error has 
occurred during a communication by RS-
232C.  Yes Yes 
5 PAPER JAM   **** z
   A paper jam has occurred during paper 
feed.  Yes Yes 
6 CUTTER ERROR**** z
   A problem has occurred at the cutter 
module.  Yes Yes 
7 NO PAPER    **** z
   The media has run out, or the media is not 
loaded properly.   Yes Yes 
8 HEAD OPEN   **** z
   A feed or an issue was attempted with the 
Top Cover opened. (Except when the 
[FEED] key is pressed.)  Yes Yes 
9 HEAD ERROR z
   The print head has a problem.  Yes  Yes 
10 EXCESS HEAD TEMPz
   The print head is overheated.  No  Yes 
11 RIBBON ERROR**** z
   •
  The ribbon has run out. 
•   The ribbon has been torn.  A problem has 
occurred with the sensor that determines 
the torque for the ribbon motor.  Yes Yes 
12 COVER OPEN  **** z
   A feed or printing was attempted with the 
Front Cover opened.   Yes Yes 
13 SAVING ####&&&& 
  z  In writable character or PC command save 
mode  ----- Yes 
14 FLASH WRITE ERR. z
   An error has occurred in writing to the flash 
ROM.  No Yes 
15 FORMAT ERROR z
   An error has occurred in formatting the 
flash ROM.  No Yes 
16 FLASH CARD FULL z
   Saving failed because of an insufficient 
capacity of the flash ROM.  No Yes 
17 Display of error 
message (See Note.) z
   A command error has occurred in analyzing 
the command.   Yes Yes 
18 POWER FAILURE z
    A momentary power failure has occurred.  No  No 
19 INTIALIZING… z  z  The flash ROM is being initialised.  -----  ----- 
20 EEPROM ERROR z   Data cannot be read from/written to a 
backup EEPROM properly.  ----- -----  
						

							
APPENDIX 1  MESSAGES AND LEDS ENGLISH VERSION EO1-33048 
APPENDIX 1  MESSAGES AND LEDS
 
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LED IndicationNo. LCD Message ONLINE ERROR Printer Status 
Restoration by 
RESTART key
(Yes/No)  Acceptance of 
Status Request 
Reset Command 
(Yes/No) 
21 SYSTEM ERROR z   When the following abnormal operations are 
performed, a system error occurs: 
(a) Command fetch from an odd address 
(b) Access to word data at an odd address 
(c) Access to long-word data at an odd  address 
(d) Access to the area of 80000000H to  FFFFFFFFH in the logic space in user 
mode. 
(e) An undefined instruction in an area  other than a delay slot was decoded. 
(f) An undefined instruction in a delay slot  was decoded. 
(g) An instruction to rewrite a delay slot  was decoded.   No No 
22 100BASE LAN 
INITIALIZING… z
  z  100 Base LAN Board is being initialised.  -----  ----- 
23 DHCP CLIENT 
INITIALIZING… z
  z  The DHCP client is being initialized. 
*When the DHCP function is enabled.
 ----- ----- 
24 RFID WRITE ERRORz
   The printer did not succeed in writing data 
onto an RFID tag after having retried for a 
specified times.
 
Yes Yes 
25 RFID ERROR z
   The printer cannot communicate with the 
RFID module.
 
Yes Yes 
 
NOTE
:  When an error message listed above appears on th e LCD message display, please refer to Section 5 
TROUBLESHOOTING  for solution.  
  
						

							
APPENDIX 1  MESSAGES AND LEDS ENGLISH VERSION EO1-33048 
APPENDIX 1  MESSAGES AND LEDS
 
EA1- 3 
 
NOTE: Description of Command Error 
•  If a command error is found in a command received, 16 by tes of the command error, starting from the command 
code, will be displayed.  (However, [LF] and [NUL] will not be displayed.) 
 
Example 1 
[ESC] T20 G
30 [LF] [NUL]  
 Command error 
The following message appears. 
 
 
 
Example 2 
[ESC] XR; 0200, 0300, 0450, 1200, 1
, [LF] [NUL]  
 Command error 
The following message appears. 
 
 
 
Example 3 
[ESC] PC001; 0A
00, 0300, 2, 2, A, 00, B [LF] [NUL] 
  Command error 
The following message appears. 
 
 
 
•  When the error command is shown, “? (3FH)” appears  for codes other than codes 20H to 7FH and A0H to DFH.
•  For details, please refer to the  B-SA4T Series External Equipment Interface Specification  stored in the CD-
ROM.  
T20G30 
B-SA4T     V1.0A  
XR;0200,0300,045 
B-SA4T     V1.0A 
PC001;0A00,0300, 
B-SA4T     V1.0A  
						

							
APPENDIX 2  INTERFACE ENGLISH VERSION EO1-33048 APPENDIX 2  INTERFACE
 
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APPENDIX 2  INTERFACE 
 
 
 
 
 
 
 
 
 
 
 

						

							
APPENDIX 2  INTERFACE ENGLISH VERSION EO1-33048 APPENDIX 2  INTERFACE
 
EA2- 2 
Connector: 
Signal PIN  No.  SPP Mode  Nibble Mode 
1 nStrobe  HostClk 
2  Data 1  Data 1 
3  Data 2  Data 2 
4  Data 3  Data 3 
5  Data 4  Data 4 
6  Data 5  Data 5 
7  Data 6  Data 6 
8  Data 7  Data 7 
9  Data 8  Data 8 
10 nAck  PtrClk 
11 Busy  PtrBusy 
12 PError  AckDataReq 
13 Select  Xflag 
14 nAutoFd  HostBusy 
15 NC  NC 
16 0V  0V 
17  CHASSIS GND  CHASSIS GND 
18  +5V (For detection)  +5V (For detection) 
19  TWISTED PAIR GND(PIN1)  TWISTED PAIR GND(PIN1) 
20  TWISTED PAIR GND(PIN2) TWISTED PAIR GND(PIN2) 
21  TWISTED PAIR GND(PIN3) TWISTED PAIR GND(PIN3) 
22  TWISTED PAIR GND(PIN4) TWISTED PAIR GND(PIN4) 
23  TWISTED PAIR GND(PIN5) TWISTED PAIR GND(PIN5) 
24  TWISTED PAIR GND(PIN6) TWISTED PAIR GND(PIN6) 
25  TWISTED PAIR GND(PIN7) TWISTED PAIR GND(PIN7) 
26  TWISTED PAIR GND(PIN8) TWISTED PAIR GND(PIN8) 
27  TWISTED PAIR GND(PIN9) TWISTED PAIR GND(PIN9) 
28  TWISTED PAIR GND(PIN10) TWISTED PAIR GND(PIN10) 
29  TWISTED PAIR GND(PIN11) TWISTED PAIR GND(PIN11) 
30  TWISTED PAIR GND(PIN31) TWISTED PAIR GND(PIN31) 
31 nInit  nInit 
32 nFault  NDataAvail 
33 0V  0V 
34 NC  NC 
35 NC  NC 
36 nSelectIn  IEEE1284Active 
 
 
 IEEE1284-B Connector