Toshiba Bex4t2g Manual

							 
 
 
 
TOSHIBA Barcode Printer 
B-EX4T2 SERIES 
 
 
 
Owner’s Manual 
Mode d’emploi 
Bedienungsanleitung 
Manual de instrucciones 
Gebruikershandleiding 
Manuale Utente 
Manual do Utilizador 
 
 
 
 
 
 
 
 
  
						

							 
 
 
 
TOSHIBA Barcode Printer 
B-EX4T2 SERIES 
 
Owners Manual 
						

							 
 
 
Copyright © 2012 
by TOSHIBA TEC CORPORATION 
All Rights Reserved 
6-78 Minami-cho, Mishima-shi, Shizuoka-ken, JAPAN
 
< For EU Only > 
TOSHIBA TEC Europe Retail Information Systems S.A. 
Rue de la Célidée 33 BE-1080 Brussels 
CE Compliance (for EU only) 
This product complies with the requirements of EMC and Low Voltage Directives including their 
amendments.  
VORSICHT: 
• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779) 
• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
Centronics is a registered trademark of Centronics Data Computer Corp. 
Microsoft is a registered trademark of Microsoft Corporation.  
Windows is a trademark of Microsoft Corporation.
   
This equipment has been tested and found to comply with the limits for a Class A digital device, 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 
against harmful interference when the equipment is operated in a commercial environment. This 
equipment generates, uses, and can radiate radio frequency energy and, if not installed and set in 
accordance with the instruction manual, may cause harmful interference to radio communications.  
Operations of this equipment in a residential area is likely to cause harmful interference in which case 
the user will be required to correct the interference at his own expense. 
(for USA only)
 
Changes or modifications not expressly approved by the manufacturer for compliance could void the 
user’s authority to operate the equipment. 
N258
“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing 
Equipment Regulations.” 
“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel 
brouilleur du Canada.” 
(for CANADA only) 
IP20 
						

							 
 
Waste Recycling information for users: 
  
Following information is only for EU-member states:  
The use of the crossed-out wheeled bin symbol indic ates that this product  
may not be treated as general household waste.   
By ensuring this product is disposed of correctly y ou will help prevent  
potential negative consequences for the environment  and human health, which could 
otherwise be caused by inappropriate waste handling  of this product. For more detailed 
information about the take-back and recycling of th is product, please contact your supplier 
where you purchased the product. 
   
						

							Precautions for the handling of Wireless Communication Devices 
Wireless LAN Module:  SD-Link 11g    
RFID Module:  TEC-RFID-EU1 (B-EX700-RFID-H1-QM-R) 
 
For Europe  
This device was tested and certified by Notified Body.  
Hereby, Toshiba TEC Corporation declares that this de vice is in compliance with the essential requirements and 
other relevant provisions of Directive 1999/5/EC. 
This  equipment  uses the radio frequency  band  which has  not  been  standardised throughout the EU and  EFTA 
countries.    It can be used in the following countries.  
Austria,  Belgium,  Bulgaria,  Cyprus,  Czech  Republic,  Denma rk,  Estonia,  Finland,  France,  Hungary,  Germany, 
Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg , Malta, Netherlands, Poland, Portugal, Romania, Slova kia, 
Slovenia, Spain, Sweden, United Kingdom, Norway, Liecht enstein, Iceland, Switzerland 
 
  
 
For USA  
This device complies with Part 15 of the FCC Rules. 
Operation is subject to the following two conditions:   
(1) This device may not cause harmful interference, 
and   
(2) This device must accept any interference received , including interference that may cause undesired 
operation. 
Changes or modification not expressly approved by manu facturer for compliance could void the user’s authority 
to operate the equipment.    
For Canada 
Operation is subject to the following two conditions:   
(1) This device may not cause interference, and   
(2) This device must  accept any interference,  inclu ding interference  that may cause undesired operation  of the 
device.   
For Taiwan 
Caution 
根據低功率電波輻射性電機管理辦法 
  
For safety    
Do  not  operate  this  product  in  locations  where  its  use  may  be  prohibited.  For  example,  in  an  aeroplane  or 
hospital.  If  you  are  unsure  whether  operation  is  pe rmitted,  please  refer  to  and  follow  the  airline  compan y  or 
medical institution guidelines.  
Otherwise, flight instrument or medical equipment may  be affected, causing a serious accident. 
This  product  may  affect  the  operation  of  some  implant ed  cardiac  pacemakers  and  other  medically  implanted 
equipment. Pacemaker patients should be aware that the  use of this product in close proximity to a pacemaker 
might cause the device to malfunction.  
If you have any reason to suspect that interference  is taking place, immediately turn off the product and contact 
your TOSHIBA TEC sales agent.   
Do not disassemble, modify, or repair the product as d oing so may cause injury.   
Modification  is  also  against  the  Laws  and  Regulations  for  Radio  Equipment.  Please  ask  your  TOSHIBA  TEC 
sales agent for repair.   
  
						

							Safety Summary ENGLISH VERSION EO1-33094 
 
(   ) 
i
Safety Summary 
 
Personal safety in handling or maintaining the equipment is extremely important.  Warnings and Cautions 
necessary for safe handling are included in this manual.  All warnings and cautions contained in this manual 
should be read and understood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this equipment.  If a fault occurs that cannot be rectified 
using the procedures described in this manual, turn off the power, unplug the machine, and then contact your 
authorised TOSHIBA TEC representative for assistance. 
 
Meanings of Each Symbol 
 
This symbol indicates warning items (including cautions). 
Specific warning contents are drawn inside the 
 symbol. 
(The symbol on the left indicates a general caution.) 
 
This symbol indicates prohibited actions (prohibited items). 
Specific prohibited contents are drawn inside or near the 
 symbol. 
(The symbol on the left indicates “no disassembling”.) 
 
This symbol indicates actions which must be performed. 
Specific instructions are drawn inside or near the z symbol. 
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.) 
 
This indicates that there is the risk of death or serious injury if the 
machine is improperly handled contrary to this indication. 
Do not use voltages other than 
the AC voltage specified on the 
rating plate, as this may cause 
fire or electric shock. 
 
Do not plug in or unplug the power 
cord with wet hands as this may 
cause electric shock. 
 
If the machine shares the same 
electrical outlet, with any other 
appliance that consumes a large 
amount of power, the voltage will 
fluctuate widely each time these 
appliances operate.  Be sure to 
provide an exclusive outlet for 
the machine as this may cause 
fire or electric shock. Do not place metal objects or 
water-filled containers (flower 
vases, flower pots or mugs etc) on 
top of the machine.  If metal 
objects or spilled liquids enter the 
machine, this may cause fire or 
electric shock. 
 
Do not insert or drop metal, 
flammable or other foreign 
objects into the machine through 
ventilation slits, as this may 
cause fire or electric shock. 
 
Do not scratch, damage or modify 
the power cords.  Do not place 
heavy objects on, pull on, or 
excessively bend the power cords, 
as this may cause fire or electrical 
shock. 
 
If the machine is dropped or the 
cabinet is damaged, turn off the 
power switch and disconnect the 
power cord plug from the outlet, 
and then contact your authorised 
TOSHIBA TEC representative 
for assistance.  Continued use of 
a damaged machine may cause 
fire or electric shock. 
 
Continued use of the machine in an 
abnormal condition (the machine is 
producing smoke or a strange 
smell) may cause fire or electric 
shock.  In these cases, immediately 
turn off the power switch and 
disconnect the power cord plug 
from the outlet.  Then, contact your 
authorised TOSHIBA TEC 
representative for assistance. 
 
WARNING 
 
 
Use only specified 
AC voltage. 
 
Prohibited 
 
Prohibited 
 
Prohibited 
Prohibited 
Prohibited 
Disconnect 
the plug. Disconnect 
the plug.  
						

							Safety Summary ENGLISH VERSION EO1-33094 
 
(   ) 
ii
If foreign objects (metal 
fragments, water, liquids) enter 
the machine, turn off the power 
switch and disconnect the power 
cord plug from the outlet, and 
then contact your authorised 
TOSHIBA TEC representative 
for assistance.  Continued use of 
the machine in that condition may 
cause fire or electric shock. When unplugging the power cords, 
be sure to hold and pull on the plug. 
Pulling on the cord may cut or 
expose the internal wires and cause 
fire or electric shock. 
Ensure that the equipment is 
properly grounded.  Extension 
cables should also be grounded.  
Fire or electric shock could 
occur on improperly grounded 
equipment. 
 
Do not remove covers, repair or 
modify the machine yourself.  
Contact your TOSHIBA TEC 
representative for assistance.  You 
may be injured by high voltage, 
very hot parts or sharp edges inside 
the machine. 
Do not use a spray cleaner 
containing flammable gas for 
cleaning this product, as this may 
cause a fire. 
 
Care must be taken not to injure 
yourself with the printer paper 
cutter. 
This indicates that there is the risk of personal Injury or damage to 
objects if the machine is improperly handled contrary to this indication. 
Precautions 
The following precautions will help to ensure that this machine will continue to function correctly. 
• Try to avoid locations that have the following adverse conditions: 
  *  Temperatures out of the specification * Direct sunlight * High humidity 
  *  Shared power source  *  Excessive vibration  *  Dust/Gas 
• The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution.  NEVER 
USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers. 
• USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons. 
• DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high temperatures, high humidity, dust, 
or gas. 
• Ensure the printer is operated on a level surface. 
• Any data stored in the memory of the printer could be lost during a printer fault. 
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to cause mains 
interference. 
• Unplug the machine whenever you are working inside it or cleaning it. 
• Keep your work environment static free. 
• Do not place heavy objects on top of the machine, as these items may become unbalanced and fall causing injury. 
• Do not block the ventilation slits of the machine, as this will cause heat to build up inside the machine and may cause fire. 
• Do not lean against the machine.  It may fall on you and could cause injury. 
• Unplug the machine when it is not used for a long period of time. 
• Place the machine on a stable and level surface.
 
Request Regarding Maintenance 
• Utilise our maintenance services. 
  After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the 
inside of the machine cleaned. Dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is 
particularly effective before humid rainy seasons. 
• Our preventive maintenance service performs periodic checks and other work required to maintain the quality and performance 
of the machine. 
  For details, please consult your authorised TOSHIBA TEC representative. 
• Do not expose the machine to insecticides or other volatile solvents.  This may cause the cabinet, or other parts, to deteriorate 
and may cause the paint to peel.
 
Notification (for Turkey) 
EEE Yönetmeliğine Uygundur  
 
CAUTION 
 
Disconnect 
the plug. Disconnect 
the plug. 
 
 
Connect a 
grounding wire. No 
disassembling. 
 
Prohibited 
 
Prohibited  
						

							ENGLISH VERSION EO1-33094  
TABLE OF CONTENTS 
 Page 
1.  PRODUCT OVERVIEW ................................ ....................................................................... E1- 1 
  1.1  Introduction .................................. ............................................................................... E1- 1 
  1.2  Features ...................................... ............................................................................... E1- 1 
  1.3  Unpacking..................................... .............................................................................. E1- 1 
  1.4  Accessories  .................................. ............................................................................. E1- 2 
  1.5  Appearance .................................... ............................................................................ E1- 3 
    1.5.1  Dimensions ................................. .............................................................................. E1- 3 
    1.5.2  Front View ................................. ................................................................................ E1- 3 
    1.5.3  Rear View .................................. ............................................................................... E1- 3 
    1.5.4  Operation Panel ............................ ............................................................................ E1- 4 
    1.5.5  Interior ................................... .................................................................................... E1- 4 
  1.6  Options ....................................... ................................................................................ E1- 5 
2.  PRINTER SETUP ................................... ............................................................................. E2- 1 
  2.1  Installation .................................. ................................................................................ E2- 2 
  2.2  Connecting the Power Cord ...................... .................................................................. E2- 3 
  2.3  Loading Supplies .............................. .......................................................................... E2- 4 
    2.3.1  Loading the Media .......................... .......................................................................... E2- 5 
    2.3.2  Loading the Ribbon......................... ......................................................................... E2-10 
  2.4  Connecting the Cables to Your Printer ......... .............................................................. E2-12 
  2.5  Turning the Printer ON/OFF .................... ................................................................... E2-13 
    2.5.1   Turning ON the Printer.................... ......................................................................... E2-13 
    2.5.2  Turning OFF the Printer .................... ....................................................................... E2-13 
 2.6  Printer Setting ................................................... ........................................................................E2-14 
    2.6.1  User System Mode ........................... ....................................................................... E2-15 
    2.6.2  Parameter Setting .......................... .......................................................................... E2-16 
    2.6.3  Enabling LAN/WLAN .......................... ..................................................................... E2-24 
    2.6.4  Basic Program Setting ...................... ....................................................................... E2-24 
    2.6.5  Enabling Z-Mode............................ .......................................................................... E2-25 
    2.6.6  Automatic Calibration...................... ......................................................................... E2-26 
    2.6.7  Dump Mode Setting .......................... ....................................................................... E2-27 
    2.6.8  Logging .................................... ................................................................................ E2-29 
    2.6.9  System Mode ................................ ........................................................................... E2-30 
    2.6.10  Interface Setting......................... .............................................................................. E2-31 
    2.6.11  Real Time Clock (RTC)..................... ....................................................................... E2-38 
    2.6.12  Copying Data to/from USB Memory ........... ............................................................. E2-39 
  2.7  Installing the Printer Drivers ................ ....................................................................... E2-40 
    2.7.1  Introduction ............................... ............................................................................... E2-40 
    2.7.2  General Description ........................ ......................................................................... E2-40 
    2.7.3  Installing the Printer Driver .............. ........................................................................ E2-40 
    2.7.4  Preparation for installation ............... ........................................................................ E2-41 
    2.7.5  Installation under Windows2000/XP/Server200 3 .................................................... E2-43 
    2.7.6  Installation under WindowsVista/Server2008/ 7/Server2008R2 .............................. E2-48 
    2.7.7  Installation under Windows2000 (USB with Pl ug & Play enabled) ......................... E2-51 
    2.7.8  Installation under WindowsXP/Server2003 (US B with Plug & Play enabled)......... E2-53 
  2.7.9  Installation under Windows Vista/Server2008/ 7/Server2008R2  
    (USB with Plug & Play enabled) ................... ........................................................... E2-54 
  2.7.10  Uninstalling the Printer Driver ............ ...................................................................... E2-55 
  2.8  Print Test .................................... ............................................................................... E2-58  
						

							ENGLISH VERSION EO1-33094  
  2.9  Position and Print Tone Fine Adjustment  ...... ............................................................ E2-60 
    2.9.1  Fine Adjustment ............................ ........................................................................... E2-60 
  2.10  Threshold Setting............................ ........................................................................... E2-67 
  2.11  Sensor Setting ............................... ............................................................................ E2-69 
3.  ONLINE MODE ..................................... .............................................................................. E3- 1 
  3.1  Key Functions ................................. ............................................................................ E3- 1 
  3.2  LCD ........................................... ................................................................................. E3- 2 
  3.2  Operation Example ............................. ........................................................................ E3- 3 
4.  MAINTENANCE ..................................... ............................................................................. E4- 1 
  4.1  Cleaning ...................................... ............................................................................... E4- 1 
    4.1.1   Print Head/Platen/Sensors ................. ...................................................................... E4- 1 
    4.1.2  Covers and Panels .......................... ......................................................................... E4- 2 
    4.1.3  Optional Cutter Module ..................... ........................................................................ E4- 3 
5.  TROUBLESHOOTING ................................. ....................................................................... E5- 1 
  5.1  Error Messages ................................. ......................................................................... E5- 1 
  5.2  Possible Problems ............................. ......................................................................... E5- 4 
  5.3  Removing Jammed Media ......................... ................................................................. E5- 5 
6.  PRINTER SPECIFICATIONS .......................... .................................................................... E6- 1 
7.  SUPPLY SPECIFICATIONS........................... ..................................................................... E7- 1 
  7.1  Media......................................... ................................................................................. E7- 1 
    7.1.1  Media Type ................................. .............................................................................. E7- 1 
    7.1.2  Detection Area of the Transmissive Sensor .. ........................................................... E7- 3 
    7.1.3  Detection Area of the Reflective Sensor .... .............................................................. E7- 4 
    7.1.4  Effective Print Area ....................... ............................................................................ E7- 4 
    7.1.5  RFID Tags.................................. ............................................................................... E7- 6 
  7.2  Ribbon ........................................ ................................................................................ E7- 8 
  7.3  Recommended Media and Ribbon Types ............ ..................................................... E7- 10 
  7.4  Care/Handling of Media and Ribbon ............. ............................................................ E7- 17 
APPENDIX 1  MESSAGES AND LEDS ...................... ..............................................................EA1-1 
APPENDIX 2  INTERFACE .............................. .........................................................................EA2-1 
APPENDIX 3  PRINT SAMPLES.......................... .....................................................................EA3-1 
APPENDIX 4  GLOSSARIES ............................. .......................................................................EA4-1 
 
CAUTION!  
1.  This manual may not be copied in whole or in par t without prior written permission of TOSHIBA TEC. 
2.  The contents of this manual may be changed witho ut notification. 
3.  Please refer to your local Authorised Service re presentative with regard to any queries you may hav e in 
this manual.   
This is a Class A product.  In a domestic environme nt this product may cause radio interference in 
which case the user may be required to take adequat e measures.  
WARNING!  
						

							1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33094 
1.1 Introduction
 
E1- 1 
1.  PRODUCT OVERVIEW
1.1  Introduction            
1.2  Features                         
1.3  Unpacking 
               Thank  you  for  choosing  the  TOSHIBA  B-EX4T2  series  b
ar  code 
printer.    This  Owner’s  Manual  contains  from  general   set-up 
through  to  how  to  confirm  the  printer  operation  usi ng  a  test  print, 
and  should  be  read  carefully  to  help  gain  maximum  p erformance 
and  life  from  your  printer.    For  most  queries  pleas e  refer  to  this 
manual  and keep  it safe for future  reference.   Plea se  contact  your 
TOSHIBA  TEC  representative  for  further  information  concerning 
this manual.      
This printer has the following features:     The  print  head  block  can  be  opened  providing  smoot h  loading 
of media and ribbon.   
   Various  types  of  media  can  be  used  as  the  media  se nsors  can 
be moved from the centre to the left edge of the me dia.   
   Web  based  functions  such  as  remote  maintenance  and   other 
advanced network features are available.   
   Superior  hardware,  including  the  specially  develop ed  8 
dots/mm (203 dots/inch) thermal print head which wi ll allow very 
clear  print  at  a  printing speed  of  3,  6,  10,  or  12  inches/sec.  and 
3, 5, 8, 10, or 12 inches/sec. with 11.8 dots/mm (3 00 dots/inch)  
thermal  head.  23.6  dots/mm  (600  dpi) thermal  print  head  which 
will  allow  very  clear  print  at  a  printing  speed  of  2,  3,  4,  5,  or  6 
inches/sec. 
   
 
            
   Besides  the  optional  Cutter  Module,  there  is  also  an  optional 
Peel  off  Module,  RS-232C  I/F  card,  Centronics  I/F  c ard, 
Expansion  I/O  Card, Wireless  LAN  I/F  card,  the  RTC/ USB  host 
I/F card, HF band RFID mount kit and Narrow width p laten kit. 
  
Unpack the printer as per the Unpacking Instruction s supplied with 
the printer.       
        
NOTES: 
1.  Check for damage or  scratches on the printer.   
However, please note that  
TOSHIBA TEC shall have 
no liability for any damage  
of any kind sustained  
during transportation of the 
product.  
2.  Keep the cartons and 
internal packing for future  
transportation of the  
printer.