Tone Commander T6220t-Tsg User Manual
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Tone Commander 6220T-TSG User Manuali Contents Introduction .......................................................................................... 1 General Features ............................................................................... 1 Controls and Indicators ...................................................................... 2 Operation .............................................................................................. 4 Placing a Call ..................................................................................... 4 Answering a Call ................................................................................ 6 Bridging a Shared Call Appearance ................................................... 6 Displaying Call Appearance Information ............................................ 7 Holding Calls ...................................................................................... 7 Transferring Calls ............................................................................... 8 Conferencing Calls ............................................................................. 8 Using Network Features..................................................................... 9 Using the Call Log............................................................................ 10 Using the Call Directory ................................................................... 13 Adjusting the Receive Volume ......................................................... 14 Adjusting the Ringer Volume............................................................ 14 Installation .......................................................................................... 15 Ordering ISDN Service..................................................................... 15 6220T-TSG Installation .................................................................... 15 Wall Mounting................................................................................... 18 Configure the Set ............................................................................. 19 Customize your Phone ..................................................................... 21 Label the Set .................................................................................... 22 Installation Options ........................................................................... 23 Installation Options Menu................................................................. 23 SPID Entry........................................................................................ 24 Parameter Download ....................................................................... 25 Configuring Keys .............................................................................. 25 Terminal Mode ................................................................................. 31 Installation Password ....................................................................... 32 Reset to Factory Default Settings .................................................... 34 Administration Options ..................................................................... 35 Administration Options Menu ........................................................... 35 Local Inspect .................................................................................... 36
iiTone Commander 6220T-TSG User Manual Version ............................................................................................. 39 Test .................................................................................................. 40 Diagnostic Display............................................................................ 41 Restart .............................................................................................. 42 Viewing the Error and Download Logs............................................. 42 User Options ...................................................................................... 43 User Options Menu .......................................................................... 43 Setting the Time and Date ............................................................... 44 Setting Up Speed Dial Keys ............................................................. 44 Setting Up the Call Directory ............................................................ 46 Personal Ringing Options ................................................................ 48 Call Preference Options ................................................................... 50 Handset Configuration ..................................................................... 51 Adjusting the Display Contrast ......................................................... 51 Setting a Call Log Password ............................................................ 53 Troubleshooting................................................................................. 55 Inoperable Telephone Recovery Procedures .................................. 55 Telephone Configuration Troubleshooting ....................................... 57 Appendix A Ordering ISDN Service ............................................... 58 Recommended Button Assignments ................................................ 59 Appendix B Setup Menu Tree........................................................ 60 Appendix C Warranty and Service ................................................. 63 Appendix D Specifications ............................................................. 64 Factory Default Settings ................................................................... 65 Appendix E UL/FCC Statements................................................... 66
Tone Commander 6220T-TSG User Manual1 Introduction General Features ________________________ Tone Commander 6220T-TSG ISDN Telephone is an easy to use multiline terminal with advanced automatic setup capabilities. This model meets the requirements for TSG-6 certification, guaranteeing on- hook privacy. In addition, the speakerphone circuitry has been removed and all automatic call origination and answering functions have been disabled. These telephones provide 20 call appearances, and are equipped with an S/T interface. An external NT1 Network Termination, such as Tone Commander’s NT1U-220TC, is required. The phones support either National ISDN or Lucent 5ESS Custom ISDN. Features of the 6220T-TSG include: • AutoSPID and Parameter Download• Automatic Switch Type Detection • Call Log• Message Waiting Indication • Call Timer• Flexible Ringing Options • Last Number Redial• Ringing Control for Shared Lines • Speed Dial• Desktop or Wall Mounting • Direct Station Select• Tilt Display • Call Directory TSG-6 Certification Number: TSG-0212B0103
2Tone Commander 6220T-TSG User Manual Controls and Indicators __________________ CallSetupDoneMoreMessage Tran Conf Drop Hold Vol Vol Mute Spkr 1 4 72 5 8 03 6 9ABCDEF GHIJ KL MNO PQRSTUVWXYZ OPER 1) Display – shows the call state, caller ID, dialed digits, network call control messages, and elapsed time during calls. When not on a call, the date, time of day, and softkey options are displayed. The viewing angle can be adjusted by tilting the display, then changing the contrast setting – see page 51. 2) Softkeys (4) – select the function displayed above the key on the second line of the display. 3) Call Key – selects the Call Directory, Call Log, and Call Identification Display modes. 4) Setup Key – enters Setup Mode. 5) Done Key – exits the current menu, saves any changes made, and returns to the previous menu options.
Tone Commander 6220T-TSG User Manual3 6) More4Key – cycles through the menu option groups in Setup Mode. 7) Message Indicator – a bright red indicator is lit when messages are waiting; controlled by the network. 8) Multifunction Keys – select call appearances, activate network features, or dial personal speed dial numbers. Red and green indicators on the keys show call appearance and feature status. Call Appearance StateIndication IdleOFF Call RingingGreen – flashing In Use by YouGreen – on steady On Hold by YouGreen – winking In Use at Another TerminalRed – on steady On Hold at Another TerminalRed – winking 9) Volume Keys – adjust the receiver volume when on a call; adjust the ringer volume when on-hook. 10) Mute Key – mutes the microphone when using the handset. A red indicator on the key is lit when mute is active. 11) Speaker Key – disabled. 12) Dial Pad – dials telephone numbers, and sends DTMF tones to external equipment such as voice mail systems. The dial pad is used for alphanumeric entry during setup. 13) Transfer Key – places the current call on hold, and selects an idle call appearance for transferring the call. A second press completes a transfer. 14) Conference Key – adds other parties to a conference call. 15) Drop Key – removes the last party added to a conference call, or disconnects you from a call when not in conference mode. 16) Hold Key – places a call on hold. 17) Handset Jack – a jack on the bottom left side of the telephone connects to the handset.
4Tone Commander 6220T-TSG User Manual Operation Placing a Call ___________________________ Selecting a Call Appearance If the Call Preference option (page 50) is set to Idle or Ringing, your telephone will automatically select an idle call appearance when you go off-hook, if the phone is not ringing. Automatic Call Appearance Selection Lift the handset to select an idle call appearance. Manual Call Appearance Selection Press an idle (unlit) call appearance key when off-hook. Dialing Wait for dial tone. Dial the number with the dial pad. The dialed number will be displayed briefly, then the network will confirm the dialed digits in the display. The call duration timer begins when you are connected. Last Number Redial The Redial feature dials the last number that was dialed with the dial pad or a Speed Dial key. Digits dialed after a call is connected are not saved. Go off-hook. Select REDIAL to redial the last number.
Tone Commander 6220T-TSG User Manual5 Using the Call Log – refer to page 10. Using the Call Directory – refer to page 13. Using Speed Dial Keys Speed Dial keys automatically dial a series of up to 24 digits when off- hook. If you are already on a call, the digits will be dialed using DTMF tones on that call. Use Speed Dial keys to dial frequently-called numbers, to activate network features that include a directory number, and to speed up dialing of access numbers for voice mail, auto attendant, and similar systems. Any unused multifunction key can be programmed as a Speed Dial key – see page 30. Lift the handset, then press a Speed Dial key to dial a number. The dialed digits will be shown in the display. Using DSS Keys DSS keys are a special type of Call Appearance/Directory Number keys that are programmed with speed dial numbers to provide Direct Station Selection. When the call appearance is idle or busy, DSS keys act like Speed Dial keys, to call a station. When ringing, DSS keys act like CA/DN keys, to answer a call. Go off-hook. Press an idle DSS key to dial the selected station number. If the station associated with the DSS key is ringing, the call appearance will be answered.
6Tone Commander 6220T-TSG User Manual Answering a Call ________________________ When a call is ringing, the display will show the calling number (if available) and the called number. Lift the handset to answer the ringing call shown in the display. Call Preference If the Call Preference option (page 50) is set to Ringing, your telephone will automatically answer the ringing call shown in the display when you lift the handset. Ringing Control The Ringing Control option (page 49) determines how calls ring at your telephone. Individual call appearances can be set to always ring, never ring, or ring after a delay. Bridging a Shared Call Appearance ________ You can bridge (connect to) an active call on a call appearance that is shared with other terminals, unless call privacy is enabled at the network. Go off-hook. Press the busy Call Appearance key for the call you want to bridge. The call duration timer begins when you are connected to the call. To disconnect from the call, replace the handset. The other parties will remain connected.
Tone Commander 6220T-TSG User Manual7 Displaying Call Appearance Information ____ Press the Call key. Select ID (Shortcut – you can skip this step and immediately press Call Appearance keys). Press Call Appearance keys. Network call information will be displayed for currently active keys. NO CALL INFORMATION and the assigned directory number, if available, will be displayed for idle keys. Press the Call or Done key when finished. Holding Calls ___________________________ Press the Hold key or another Call Appearance key to place the currently connected call on hold. The held call appearance indicator will wink with a green light. Lift the handset, then press the held Call Appearance key to return to the call. Call Done