Tone Commander 40d120 Installation Instructions

Paging
The Tone Commander PA-40 Paging/Chime module may be used to interface the 40d console to a paging
system. The module includes a night bell chime, and background music control and connects directly to a
standard analog “POTS” telephone line. Power is provided separately. Refer to the PA-40 Paging/Chime
Module Installation Instructions, doc. #13-102698, for more information.
40d Programming Procedure
The 40d console is shipped from the factory with a preprogrammed PAGE button. Refer to the figures...

Call Forwarding
Forward to Voice Mail or Other Extension
The Call Forward key can be used to forward calls to voice mail or another extension (night attendant,
guard station, etc.). No other hardware is required to set up the 40d with this option. To set the forward-to
extension number, see page 49.
Another option is to assign the network call forwarding feature to a spare key.
NOTE– No courtesy ring is provided on the 40d when incoming calls are forwarded.
Forward to Night Chime
Call forwarding can also...

Multiple Consoles
Special consideration must be given to console and network programming when multiple consoles are
involved. The following are typical multiple console applications.
Shared Call Appearances
Inbound calls to the Listed Directory Number (LDN) alert at all attendant console positions. When the first
responding attendant answers a call, it ceases to alert and display at all consoles, and the next call in
queue will alert and display at all consoles. The ringing format for consoles that are...

Console #1

Press the MAINT key to enter Maintenance Mode.

Select SETUP.
The Setup menu will be displayed.

Select LOOPS from the Setup menu.
Current loop settings will be displayed.

Program call appearances 1 through 10 and 13 as Terminate (T), 11 and 12 as Originate (O), and 14
through 22 as Unused (blank).
Console #2

Press the MAINT key to enter Maintenance Mode.

Select SETUP.
The Setup menu will be displayed.

Select LOOPS from the Setup menu.
Current loop settings will be displayed.

Program...

Console Programming Issues
Console #1

Press the MAINT key to enter Maintenance Mode.

Select SETUP.
The Setup menu will be displayed.

Set up the loops as in the Shared Call Appearances
section for console #1 above.

Select KEYS.

Press the RING DLY button located between the TIME and CALL FWD buttons.
Ring delay information will be displayed.

Select EDIT.
Press the right arrow (-->) button repeatedly until the FUNCTION field reads “Not Used”.

Select DONE.

Select EXIT to return to the Setup menu....

Main & Message Center
Inbound calls to the LDN alert at the main attendant’s console and all forwarded calls from busy or
unattended extensions alert at the message center console. Either console can be called directly by dialing
each console’s PDN.
In this example two 40d consoles, each with a different PDN, will be set up. The main attendant will be
operating console #1 and the message attendant will operate console #2. In this application, the PDN of
console #1 is also the LDN of the user.
Network...

Troubleshooting
40d Power-Up Diagnostics
When power is first applied to the 40d ISDN console, certain start-up routines are conducted by the
console processor to check its operating integrity. At its conclusion, the following display is shown:
When the above is shown, proceed to 40d Line Initialization Diagnostics
(page 78).
If the above is not showing, conduct the following checks:
1. Is there another display showing? If NO, proceed to Step 2. If YES, the following display is
probably showing.
If it is,...

If the display shown in Screen 3 above does not appear, temporarily remove power, reapply it, and
repeat Steps 1 through 3. If the results are the same, replace the 40d console.
If the Maintenance display displaces the blank display, proceed to 40d Line Initialization
Diagnosticsbelow.
40d Line Initialization Diagnostics
When power is applied to a 40d ISDN console that is connected to a fully configured and active ISDN line,
the Line Diagnostic display is automatically shown. Information within the...

1. Determine which display continues to show: Screen 4, 5, or 6.
2. Undertake the recommended troubleshooting procedures for the specific display shown.
If Screen 4 is showing continuously:
Check all line connections from the telco interface to the jack on the rear panel of the
console. Be sure to check all associated wiring, cables, connectors and jack panels.
Check that the ISDN line has been wired to:
- pins 4 and 5 on an 8-pin modular jack or
- pins 3 and 4 on a 6-pin modular jack
- the appropriate...

then:
Only if the called party answers, the display will update to:
* This field may indicate a 10-digit, 7-digit, or abbreviated directory number (DN). If the DN
dialed has been assigned a name in the 40d database, a name will be shown.
Press the RELEASE button, then proceed to 40d Call Termination Checkout
(page 82).
If Screen 8 is displaced by either of the displays below, conduct the following troubleshooting procedures.
Screen 12 shows momentarily then clears.
or
1. Enter the Maintenance Mode,...