Telrad Digital Executive Set With Expanded Display User Guide

							Executive set with expanded display 69
3. Press the softkey for the alphabetical range that 
includes the name of the person you want to call (in this 
example Frost);
a list of names appears: 
4. You can use the [] key to pa
ge through the 
names in that particular directory.
5. Press the softkey adjacent to the desired name (in this 
example Frost James); 
the system dials the first number in his directory listin
g.
or
If you want to see additional details about this entry:
Press {
detail} and then the softkey for the name, e.g. 
{
FROST}; the listing details, if any are available, for the 
party appear:
6. Press the softkey next to the number you want to dial; 
the system dials the number.
EXTERNAL P - 02
FLEM INGTON
FLORAND EST
FROST JAMES
GERROLD BIL
GETTYS RHOD
GIMBERLY W I
GOBART JOAN
GOLDAN SEYM
GORDAN PAUL
GORRINSON F
 
						

							70 Executive set with expanded display
FEATURE HELP
Feature Help is part of the Electronic Business Card 
optional software packa
ge. It is a directory containing 
instructions on how to operate many di
gital system fea-
tures.
If you have the Electronic Business Card option and its 
Feature Help directory, you can access Feature Help, as 
follows.
To access and use Feature Help
1. Press the 
{DIRECTORY} softkey on your telephones 
idle state display;
a list of defined directories appears -- includin
g the Fea-
ture Help directory -- as in the example below: 
						

							Executive set with expanded display 71
2. Press {FEATURE HELP}; 
a list of alphabetical ran
ges of the names of features 
appears:
NOTE
If the version of the Electronic Business Card 
option installed in your DIGITAL system is lower 
than Release 6, the 
{HELP} softkey may appear in 
place of the 
{CID LIST} softkey shown on the tele-
phones idle state display shown above.
In that case, the Feature Help can be accessed by 
simply pressin
g {HELP} -- instead of the procedure 
given in steps 1 and 2 above -- and the list of 
alphabetical ran
ges of the names of features 
appears, as shown in the screen example above. 
						

							72 Executive set with expanded display
3. Press one of the softkeys; the corresponding alphabeti-
cal ran
ge is displayed. 
For example, if you press the softkey next to ALARM-
DND, all of the features that fall in that alphabetical 
ran
ge are displayed:
You can scroll throu
gh the entire alphabetical list of fea-
tures by usin
g the [] key. The number in the 
upper ri
ght-hand corner of the screen indicates which 
pa
ge you are on.
4. Press the softkey next to the name of the feature for 
which you want more information; 
the operatin
g procedure for that feature appears on the 
screen.
For example, if you press the 
{AUTOMATIC R} softkey, 
the operatin
g procedure for Automatic Redial appears: 
						

							Executive set with expanded display 73
A page number appears in the upper right-hand corner. 
If an operatin
g procedure consists of more than one 
pa
ge, the number displayed after the feature name indi-
cates this. For example, 01/2 means this is pa
ge one 
out of two.
You can use the [] key to scroll throu
gh all of 
the operatin
g procedures.
To return to the previous screen at any stage:
• Press 
{prev}. 
						

							74 Executive set with expanded display
ADVANCED IMAGEN
SUBSCRIBER FEATURES
This section contains a description of a number of more 
advanced mailbox features. If you prefer, each of these 
features can also be pro
grammed for you by your system 
administrator, on the dedicated IMAGEN Personal Com-
puter.
AUTOMATIC COPYING OF UNHEARD MESSAGES
If a number of employees in your or
ganization handle the 
same type of calls, IMAGEN can see to it that they receive 
each others messa
ges as well. In this way, an important 
messa
ge left for an absent employee that may otherwise 
go unattended, can be automatically passed on to another 
collea
gue for handling. This IMAGEN feature is called 
Automatic Copyin
g of Unheard Messages
For instance, if you deal with ur
gent matters, you may want 
messa
ges that have been in your mailbox for more than 15 
minutes automatically copied into one of your collea
gues 
mailbox. On the other hand, someone who deals with less 
ur
gent matters may prefer not to have their messages cop-
ied unless they have been in their mailbox for over a day.
Once you have pro
grammed this feature, IMAGEN checks 
your mailbox at re
gular intervals. If you have not listened to 
a new messa
ge within the amount of time you specified, 
that messa
ge is copied into the designated automatic-copy 
mailbox. All subsequent new messa
ges are copied into the 
automatic-copy mailbox, until you enter your own mailbox 
and listen to your messa
ges. 
						

							Executive set with expanded display 75
To program your mailbox to automatically copy 
unheard messages
1. Dial [4] in the MAILBOX Menu; you receive the MAIL-
BOX OPTIONS Menu.
2. Dial [7] -- Auto-copy; you are transferred to the AUTO 
COPY Menu:
3. Press 
{DESTINATIO} or [1] to indicate the auto-copy 
destination, then enter the appropriate mailbox number;
you are returned to the AUTO COPY Menu.
4. Press 
{TIME} or [2] to specify the time period after 
which messa
ges in your mailbox will be copied to the 
auto-copy destination. Enter the time period in HH:MM 
format (e.
g. for 15 minutes, dial [0], [0], [1], [5]).
You are returned to the AUTO COPY Menu.
NOTE
The time period you desi
gnate must be a multiple 
of 15 minute intervals (e.
g. 15 minutes, 45 min-
utes, 1 hour).
5. Press 
{NON-URGENT} or [3], {CONFIDENTL} or [4], 
or 
{COMMON} or [5], to select the type of message for 
which you want to activate (or deactivate) the auto copy 
feature.
6. Dial [1] to activate (or [2] to deactivate) the feature for 
that messa
ge type.
You are returned to the AUTO COPY Menu.
7. Repeat steps 5 and 6 if you want to activate (or deacti-
vate) auto-copy for additional messa
ge types.
To select the auto-copy destination{DESTINATIO}[1]
To select the auto-copy time period{TIME}[2]
For non-urgent messages{NON-URGENT}[3]
For private messages{CONFIDENTL}[4]
For common messages{COMMON}[5]
To return to the previous menu{PREVIOUS}[*] 
						

							76 Executive set with expanded display
Copies of all messages forwarded to another mailbox by 
this feature remain in the source mailbox. In addition, mes-
sa
ges copied to the automatic-copy mailbox will NOT be 
on-forwarded to other mailboxes in the event that they are 
unheard by your collea
gue as well.
DEFINING A PERSONAL DISTRIBUTION GROUP
In addition to mailbox 
groups, which are programmed by 
the system administrator, you can also define your own 
personal distribution 
group for sending out common mes-
sa
ges. A personal group can consist of up to eight member 
mailboxes. Subject to this size limitation, you can add and 
delete mailboxes at will. Only one personal distribution 
group can be defined per mailbox.
To add mailboxes to your personal distribution group
1. Dial [4] in the MAILBOX Menu; you receive the MAIL-
BOX OPTIONS Menu.
2. Press 
{DIST. LIST} or [6] for the Private distribution list 
option;
you are transferred to the DISTRIBUTION LIST Menu:
3. Press 
{INSERT} or [1] and then enter the mailbox num-
ber of the first member or the mailbox 
group number;
the mailbox is added to your personal 
group, and you 
are returned to the DISTRIBUTION LIST Menu.
4. Repeat step 3 for as many mailboxes as you wish to 
add to your 
group.
If you attempt to add a member to the 
group when it is 
full, you hear the messa
ge Your distribution list is full.
To insert a new member{INSERT}[1]
To move to the next member{NEXT}[2]
To delete the current member{DELETE}[3]
To return to the previous menu{PREVIOUS}[*] 
						

							Executive set with expanded display 77
To delete Mailboxes from your personal
 distribution group
1. From the MAILBOX OPTIONS Menu, press 
{DIST. 
LIST}
 or [6] to access the DISTRIBUTION LIST Menu;
you hear the announcement 
The current member num-
ber is 
.
2. Press
 {DELETE} or [3] to delete the current member
or
Press 
{NEXT} or [2] (repeatedly if necessary) to scroll 
throu
gh the other mailboxes in your group, and dial [3] 
to when you reach a mailbox you wish to delete.
The current member mailbox is deleted and you are 
returned to the DISTRIBUTION LIST Menu.When you 
have deleted all members of your distribution 
group, 
you hear the announcement 
Your distribution list is 
empty.
To send a message to your personal distribution group, 
dial [0] when IMAGEN asks you to enter the mailbox 
group number. See the section titled Leaving a mes-
sage for a mailbox group
 for more details.
PROGRAMMING AUTOMATED ATTENDANT SERVICE
 FOR YOUR MAILBOX
The Auto attendant service feature allows you to take full 
advanta
ge of the IMAGEN Auto attendant facility. It 
enables you to determine how incomin
g calls to your 
extension will be handled in the event of a ‘busy’ or ‘no 
answer’ response, whether durin
g daytime or nighttime 
hours. 
						

							78 Executive set with expanded display
By proceeding through a series of menus, you can specify:
• the conditions under which you want the Auto attendant 
to operate; 
• the types of calls and times at which mailbox forwardin
g 
instructions will apply;
• whether callers should be forwarded internally or exter-
nally, or 
given the option to leave a message.
A. Select a Department Secretary
You can desi
gnate an extension as ‘Department Secre-
tary’, whereby an incomin
g caller who has reached your 
mailbox and dials [0] to connect to the operator, will be 
directed to this specified extension for assistance.
To define an extension as the Department Secretary
1. Dial [4] in the MAILBOX Menu; you receive the MAIL-
BOX OPTIONS Menu.
2. Press 
{AUTO ATT} or [3] to select the Auto Attendant 
Service option;
you receive the AUTOMATED ATTENDANT Menu:
3. Press 
{SECRETARY} or [1]
you are prompted to enter the number of the extension 
to serve as Department secretary.
4. Enter the extension number, then dial [#];
you are returned to the AUTOMATED ATTENDANT 
Menu.
To program the department secretary{SECRETARY}[1]
To program automated attendant service{ATT SERVIC}[2]
To program call forwarding for all calls{ALL FRWARD}[3]
To program call forwarding for specific 
calls{SPEC FRWRD}[4]
To return to the previous menu{PREVIOUS}[*]