T-Mobile Pocket Pc Phone Instructions Manual

							Page 91  Removing a Book 
  
• When you finish reading a book, you can delete it to conserve 
space on your Pocket PC Phone. If a copy of the book is stored 
on your desktop PC, you can download it again at any time.  
• To remove a book from your Pocket PC Phone, tap and hold the 
title in the Library list, and then tap Delete on the pop-up menu.
 
 Image Viewer 
 
 
  
• Image Viewer allows you to conveniently view 
high-resolution JPEG and BMP pictures, whether you 
are at home or on the road. 
• Download images to your PC, and then use 
ActiveSync to copy the files to your Pocket PC Phone. 
The images appear in 
Image Viewer, where you can 
tap them in the list to open them.  
  Pictures can also be stored on a MMC or SD memory 
card to save memory on your Pocket PC Phone. Insert a 
card into the memory card slot and then copy or drag 
the pictures from your desktop PC to the My 
Documents directory on the memory card. (If the 
memory card does not have a My Documents 
directory, you must create one first). 
Image Viewer is based in part on the work of the Independent JPEG group. 
Transferring Images to your Pocket PC Phone 
 
Pictures stored on your PC can be synchronized with 
Image Viewer on your Pocket PC Phone. Picture synchronization is not 
automatically selected in ActiveSync. For more information on synchronization, see ActiveSync Help on the desktop PC. 
 
Changing your Image List Layout 
 
You can choose to file your images in a list or as Viewer icons.  
						

							Page 92   
  
 
• 
To file images in a list tap View and then Details. 
 
• 
To file images as Viewer icons tap View and then Large Icons. 
 
Viewing Images   
 
1. View any image stored on your Pocket PC Phone by tapping Start, Programs, Image Viewer and then 
Browse. 
 
2. In Browse tap Find All or Change Folder – if you tap Change Folder a screen will appear listing the folders 
on your Pocket PC Phone. 
 
3.  Before you choose one you can select to view the actual size of the picture or to fit it to the screen. To do so tap 
View, Zoom, Best Fit or Actual Size. 
Deleting an Image 
Hold the stylus firmly on the file name of the picture you want to delete, and then select Delete from the pop-up menu. 
Refreshing All Images 
On the pop-up menu, tap Refresh and the file information on the picture list will be refreshed.  
Arranging Order 
If you are working in Details view, you can change the order in which the pictures are listed by tapping any of the following: file 
name, resolution, color numbers, file type, date or file size.  The list will be sorted on the criteria selected. 
 
 
 
 
 
  
						

							Page 93 
Appendix A: Character Recognizer 
 
Using Character Recognizer, you can write characters directly on your Pocket PC Phone screen with your stylus, just as you 
would on a piece of paper. The characters you write are translated into typed text. Use Character Recognizer anywhere you want 
to enter text - for example, to write a note or to fill in fields in a dialog box.  
 
 
• The default writing mode for Character 
Recognizer is lowercase (Jot-compatible) mode. 
In this mode, you write characters in lowercase. 
The chart at the end of this appendix contains 
examples of how to write characters in lowercase 
mode.  
• You can also choose to write in uppercase 
(Graffiti-compatible) mode. In this mode, you 
write characters in uppercase. If you prefer to 
write in uppercase mode, tap Uppercase Mode 
in Options on the input method menu. Whether a 
letter appears in uppercase or lowercase when it 
is converted to typed text depends on where in 
the input panel you write it - not on the mode you 
have selected. 
• The Character Recognizer input panel is divided 
into three writing areas. Letters written in the left 
area (labeled ABC) create uppercase letters, and 
letters written in the middle area (labeled abc) 
create lowercase letters. Use the right area 
(labeled 123) for writing numbers, symbols, 
special characters and punctuation.  
 
  
• 
The chart is a partial display of the characters you 
can write while in lowercase mode (the dot on 
each character is the starting point for writing). 
Remember that even though you write a letter in 
its lowercase form, the case of the text that is 
displayed depends on where you write the letter. 
For example, if you write a lowercase “a” in the 
ABC area, an uppercase “A” is displayed on the 
screen. 
For more information on using Character Recognizer and for demos of all characters, tap 
 on the Character Recognizer input 
panel.  
 
 
 
  
						

							Page 94 
Appendix B: Troubleshooting 
Resetting the Pocket PC Phone and Clearing Memory  
You can perform a soft reset or a full reset, depending on the situation.   A full reset, in the sense that you will lose all data and any 
software you have installed yourself, is similar to reinstalling your operating system (OS) on your desktop PC.  A soft reset is 
similar to restarting your desktop PC. 
 
If your Pocket PC Phone responds slowly, stops responding or freezes, try soft resetting it. A soft reset causes the Pocket PC 
Phone to restart and re-adjust memory allocation. Unsaved data in open windows may be lost. 
To perform a soft reset 
• Use the stylus to press and hold the Reset button for about two seconds. (For details on finding soft reset, see “Chapter 2, 
Bottom Edge Components.”) 
To perform a full reset 
 
War n in g :   Clearing memory deletes all data and restores the Pocket PC Phone to its default settings. Programs installed at the 
factory remain, while data you have created and programs you have installed are erased. 
  
  
1.  Unscrew the stylus and use the smaller point of the top-half.  
  
2.  Press the battery switch once to turn it off, and then once more to 
turn it back on. 
 Use ActiveSync to keep a backup of your Pocket PC Phone data so that if you need to clear memory, you 
can restore the data on your Pocket PC Phone. For more information, see ActiveSync Help.  
						

							Page 95 
Battery loses power 
When the battery is low, you will see a battery icon ( - main battery low,  - main battery very low) in the status bar of the 
screen, and a pop-up screen will tell you to recharge the battery as soon as possible. The battery is split into two portions: main 
battery and backup battery. When the main battery portion is discharged, your Pocket PC Phone will power off.  However, the 
backup battery portion will preserve your data for 72 hrs. If the backup battery portion is discharged, you run the risk of losing the 
data on your Pocket PC Phone. 
 
You want your Pocket PC Phone battery charge to last as long as possible, especially when you are on the road. Under normal 
conditions, you can get many hours of use from a single set of batteries or from a full charge. Here are a few tips to help you get 
the most from them. 
Use external power whenever possible 
Use the AC adapter to plug your Pocket PC Phone into external power whenever possible, especially when: 
• Establishing a remote connection. 
• 
Using the front light feature of your Pocket PC Phone display. 
• 
Connecting to a PC. 
• Letting the notification light flash for extended periods. 
Shorten auto suspend time 
While on battery power, your Pocket PC Phone automatically suspends operation if you have not touched the hardware buttons or 
used the stylus for a specified period. Maximize battery life by shortening the time. Tap 
 and then Settings. On the System 
tab, tap Power, and then adjust the On battery power setting. 
 
To turn off sounds you do not need 
The Pocket PC Phone produces sounds in response to a number of events, such as warnings, appointments, screen taps and 
hardware button presses. To optimize battery life, turn off any sounds you do not need. Tap  
  and then 
Settings. On the 
Personal tab, tap Sounds & Notification and clear check boxes on the Vo l u m e  and Notifications tabs. 
To turn off notification light 
Ta p    and then Settings. On the Personal tab, tap Sounds & Reminders. On the Reminders tab, clear the Flash light for 
check box. 
If you forget your password 
If you forget your password, you will need to clear memory on the Pocket PC Phone. See Resetting the Pocket PC Phone and 
Clearing Memory earlier in this appendix. 
If you run out of phone memory 
Memory on your Pocket PC Phone is shared between storage memory and program memory. Storage memory is used to store the 
information you create and programs you install. Program memory is used to run programs on your Pocket PC Phone. Your 
Pocket PC Phone automatically manages the allocation between storage and program memory. However, in some situations, such 
as when memory is low, your Pocket PC Phone may not be able to automatically adjust the allocation. If you receive a message 
stating that storage or program memory is unavailable, try the following solutions. 
Finding Space in Storage Memory 
• Move data to a MMC/SD storage card. 
• 
Tap 
, Programs, and then File Explorer. Tap and hold the file you want to move, and tap Cut. Browse to the My 
Documents folder in the storage card folder, tap Edit and then tap Paste. Files stored in folders other than My Documents, or 
stored in folders within folders in My Documents, may not show up in the list view of some programs. When using Notes, 
Pocket Word, or Pocket Excel, you can also move files by opening the item and tapping Tools or Edit and then 
Rename/Move.  
						

							Page 96 
• Move e-mail attachments. In Inbox, tap Tools and then Options. On the Storage tab, select Store attachments on storage 
card. All attachments are moved to the storage card, and new attachments are automatically stored on the storage card. 
• 
Set programs such as Notes, Pocket Word, and Pocket Excel to automatically save new items on the storage card. In the 
program, tap To o l s and then Options. 
 
• If you are copying files from your PC or another Pocket PC Phone to your Pocket PC Phone, try adjusting the slider in the 
Memory setting. Tap 
 and then Settings. On the System tab, tap Memory and check whether the slider can be adjusted 
manually before copying files. 
• 
Delete unnecessary files. Tap 
, Programs and then File Explorer.  Tap and hold the file, and then tap Delete on the 
pop-up menu. To find your larger files, tap 
 and then Find. In the Type list, tap Larger than 64 KB, and then tap Go. 
• 
In Internet Explorer options, delete all files and clear history. In Internet Explorer, tap Tools and then Options. Tap Delete 
Files and Clear History. 
• 
Remove programs you no longer use. Tap 
 and then Settings. On the System tab, tap Remove Programs. Tap the 
program you want to remove and then tap Remove. 
 
• 
Clear program memory as described in the following section. This will free some program memory so that it can be allocated 
to storage memory. 
Finding Space in Program Memory 
• 
Stop programs you are not currently using. In most cases, programs automatically stop to free needed memory. However, in 
some situations, such as when confirmation dialog boxes are waiting for a user response, the program may not be able to 
automatically stop. To check the state of your active programs, tap 
 and then Settings. On the System tab, tap Memory 
and then the Running Programs tab. Tap the program you want to view and then tap Activate. Close any open windows or 
messages and return the program to list view. If this does not work, you can stop the program manually. First, make sure that 
closing open items and returning the program to list view saves your work. Then, stop the program by tapping Stop or St op  
All on the 
Running Programs tab.  
• 
Clear storage memory as described in the preceding section. This will free some storage memory so that it can be allocated to 
program memory. 
• Resetting your Pocket PC Phone can release the program memory.  You can do it as described in Resetting the Pocket PC 
Phone and Clearing Memory earlier in this appendix. 
Screen freezes or responds slowly 
Reset your Pocket PC Phone. See Resetting the Pocket PC Phone and Clearing Memory earlier in this appendix. 
Screen is blank 
If your Pocket PC Phone does not respond when you briefly press the Power button, press and hold the button for a full second. If 
that does not work: 
• 
Make sure your Smart Card door cover is closed and all expansion slots are secured. 
• Plug the AC power into your Pocket PC Phone. 
• Reset the Pocket PC Phone. See 
Resetting the Pocket PC Phone and Clearing Memory earlier in this appendix. 
Screen is dark 
Prolonged exposure to direct sunlight may cause your Pocket PC Phone screen to temporarily darken. This is normal for LCD 
screens and is not permanent. 
Screen is hard to read 
If you are having a hard time viewing a document in Notes, try changing the size of the view. To do this, tap a zoom percentage on 
the To o l s menu. In Pocket Word and Pocket Excel, on the View menu, tap Zoom and then select a zoom percentage. In Pocket 
Internet Explorer, on the View menu, tap Te x t  S i z e and then select a size. 
  
						

							Page 97 
If you are having a hard time viewing Pocket Outlook data, try enlarging the display font. To do this within Calendar, Tasks, or 
Contacts, tap Tools, then Options and then select Use large font. 
Inaccurate response to stylus taps 
Adjust the touch screen to respond more accurately to screen taps. Tap  and then Settings. On the System tab, tap Screen and 
then Align Screen. Or press and hold Calendar button and then press Action to launch the screen tapping calibration process. 
Slow or no response 
Reset your Pocket PC Phone. See Resetting the Pocket PC Phone and Clearing Memory earlier in this appendix. 
Infrared (IR) connection problems 
If you are unable to use IR to transfer information, try the following: 
• 
Transfer only one file or no more than 25 contact cards at a time. 
• Line up the IR ports so that they are unobstructed and within close range. 
• 
Make sure nothing is between the two IR ports.  
• Adjust the room lighting. Some types of light interfere with IR connections. Try moving to a different location or turning off 
some lights. 
Phone connection problems 
If you have a problem using your phone, try the following
:  
• 
Make sure your wireless connection to your mobile service provider is switched on and the signal is unobstructed. (For more 
information see “Checking You Are Connected” in Chapter 4).  
• Contact your mobile phone service provider for help. 
Internet connection problems 
The following connection problems may occur.  Additional troubleshooting information is available in Connections Help on the 
Pocket PC Phone and ActiveSync Help on the desktop PC. 
• 
Check you have set up and connected to an Internet Service Provider. 
• 
Make sure your wireless connection to your mobile service provider is switched on and the signal is unobstructed (For more 
information, see “Checking You Are Connected” in Chapter 4).  
• Verify with your Internet service provider that your user name and password are correct. 
• Verify with your Internet service provider that the network you are trying to connect to is available, or try to connect to it 
from another PC.  
Network connection problems 
The following connection problems may occur.  Additional troubleshooting information is available in Connections Help on the 
Pocket PC Phone and ActiveSync Help on the desktop PC. 
• 
Make sure your wireless connection to your mobile service provider is switched on and the signal is unobstructed (For more 
information, see “Checking You Are Connected” in Chapter 4). 
• 
Verify that you have added necessary server information. Tap 
 and then Settings. On the Connections tab, tap Network 
Adapters. Most networks use DHCP, so you should not have to change these settings unless your network administrator 
instructs you to do so. 
 
• If Network Connection is not listed as a connection method in the ActiveSync dialog box when starting synchronization, 
wait a few minutes and try again. Also, if synchronization does not start right away, the network is probably busy and it may 
take a minute for your Pocket PC Phone to connect to the network. 
 
• 
Verify with your network administrator that your user name and password are correct. 
 
• 
Verify with your network administrator that the network you are trying to connect to is available, or try to connect to it from 
another PC.  
• You may need to change the Pocket PC Phone name if you are trying to connect to a network and cannot because another  
						

							Page 98 
Pocket PC Phone with the same name is already connected. To change the Pocket PC Phone name, tap  and then 
Settings. On the System tab, tap About and then the Pocket PC Phone ID tab. 
Cable and cradle connection problems 
The following solutions may help if you encounter problems when connecting to your desktop PC. Additional troubleshooting 
information is available in Connections Help on the Pocket PC Phone and ActiveSync Help on the PC. 
• Ensure the Pocket PC Phone is turned on. 
• Ensure that you do not have any other active connections. Tap 
 and then To d a y. Tap  or  at the bottom of the 
screen and then Disconnect. 
 
• 
Ensure the cable is securely plugged into the COM port on the back of your desktop PC. Use the cable that came with the 
Pocket PC Phone without any extra cables or extenders attached. 
• Plug the other end of the cable securely into the correct port on your Pocket PC Phone. If you are using a cradle, push your 
Pocket PC Phone securely into the cradle. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
						

							Page 99 
Appendix C: Regulatory Notices 
Regulatory Agency Identification Numbers 
For regulatory identification purposes your product is assigned a model number HTC 9500. 
The following accessories have been evaluated for use with your Pocket PC Phone. Their assigned model numbers listed 
below can identify these approved accessories. To ensure continued reliable and safe operation of your Pocket PC Phone, 
use only the accessories listed below with your HTC 9500. 
 
Accessories Model Number 
Pocket PC Phone  HTC 9500 
 
Cradle HTC 9500 
 
  
External Battery Pack  HTC 9500 
 
Car Charger  HTC 9500 
 
Headset HTC 9500 
 
SD card  HTC 9500 
 
 
Note: This product is intended for use with certified Class 2, rated 5 V dc, minimum 1A power supply unit. 
European Union Notice 
Products with CE marking comply with the R&TTE Directive (99/5/EC), the EMC Directive (89/336/EEC) and the Low 
Voltage Directive (73/23/EEC) issued by the Commission of the European Community. 
Compliance with these directives implies conformity to the following European Norms (in brackets are the equivalent 
international standards):  
 EN 60950 (IEC 60950) - Safety of Information Technology Equipment 
 ETS 300 342-1 (June 1997) - Electromagnetic compatibility and Radio spectrum Matters (ERM); 
ElectroMagnetic Compatibility (EMC) for European digital cellular telecommunications system (GSM 900MHz 
and GSM 1900MHz); Part 1: Mobile and portable radio and ancillary equipment 
 GSM11.10 
  ANSI/IEEE C.95.1-1992- specific absorption rate in mobile phone emission condition for body health  
  FCC part 15 and part 24 
  prENV50166-2, 1995 for SAR   
						

							Page 100 
Important Safety Information 
Retain and follow all product safety and operating instructions. Observe all warnings on the product and in the operating 
instructions. 
To reduce the risk of bodily injury, electric shock, fire, and damage to the equipment observe the following 
precautions. 
General Precautions 
Heed service markings: Except as explained elsewhere in the Operating or Service documentation, do not service any 
product yourself. An authorized service technician or provider should do service needed on components inside these 
compartments. 
 
Damage requiring service: Unplug the product from the electrical outlet and refer servicing to an authorized service 
technician or provider under the following conditions: 
 
z Liquid has been spilled or an object has fallen into the product. 
z The product has been exposed to rain or water. 
z The product has been dropped or damaged. 
z There are noticeable signs of overheating. 
z The product does not operate normally when you follow the operating instructions. 
 
Avoid hot areas: The product should be placed away from heat sources such as radiators, heat registers, stoves, or other 
products (including amplifiers) that produce heat. 
Avoid wet areas: Never use the product in a wet location. 
Avoid pushing objects into product: Never push objects of any kind into cabinet slots or other openings in the product. Slots 
and openings are provided for ventilation. These openings must not be blocked or covered. 
Mounting Accessories: Do not use the product on an unstable table, cart, stand, tripod or bracket. Any mounting of the 
product should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the 
manufacturer. 
Avoid unstable mounting: Do not place the product with an unstable base.  
Use product with approved equipment: This product should be used only with personal computers and options identified as 
suitable for use with your equipment. 
Adjust the volume: Turn down the volume before using headphones or other audio Pocket PC Phones. 
Cleaning:  Unplug the product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a 
damp cloth for cleaning, but NEVER use water to clean a LCD screen. 
Safety Precautions for Power Supply Unit 
Use the correct external power source: A product should be operated only from the type of power source indicated on the 
electrical ratings label. If you are not sure of the type of power source required, consult your authorized service provider or 
local power company. For a product that operates from battery power or other sources, refer to the operating instructions that 
are included with the product. 
Handle battery packs carefully: This product contains a Lithium Polymer battery. There is a risk of fire and burns if the 
battery pack is handled improperly. Do not attempt to open or service the battery pack. Do not disassemble, crush, puncture, 
short external contacts or circuits, dispose of in fire or water, or expose a battery pack to temperatures higher than 60°
C 
(140°F). 
 WARNING: Danger of explosion if battery is incorrectly 
replaced. Replace only with specified batteries. Dispose of used 
batteries according to the local regulations or Reference Guide 
supplied with your product.