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Starplus Triad Xts Digital Telephone Systems Station User Guide

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Page 31

20 Attendant Features
The first entry (000) in the Directory List is shown on the 
display.
AAA = Directory List entry number (000-199)
XXXX = Either:,
A 3- or 4-digit station number (100-8999)
-or-
A 3-digit local number/name translation table number
(600-799 minus assigned station numbers that would
 overlap)
-or-
A 4-digit remote device number (1000-8999 minus
 assigned station numbers that would overlap)
-or-
A 4-digit station speed bin number (9020-9999)
nnn = Programmed Name (blank if none)
The...

Page 32

Attendant Features 21
5. Enter the name (up to 24 characters may be entered) by 
using the keys. The display updates as the name is entered.
Figure 1: Directory List Keypad Map
6. Press SPEED when finished. Confirmation tone sounds and 
the display shows the new or changed name.
7. Press HOLD, then use [
6] or [#] to scroll to next entry.
-or-
Hang up to end programming.
To clear an entry:
1. Select desired entry.
2. Press TRANS.
3. Press FLASH.
4. Press SPEED. Confirmation tone sounds and entry is...

Page 33

22 Attendant Features
If just changing a name associated with an existing Table 
entry, skip to step 4.
2. Press TRANS.
3. Dial three-digit Local Number/Name Translation Table 
number (600-799) that represents the desired telephone 
number.
4. Press MUTE.
5. Use keys on the dial pad to enter the name (up to 
24 characters may be entered).
The display updates as the name is entered.
6. Press SPEED when finished. Confirmation tone sounds and 
the display shows the new or changed name.
7. Press HOLD, then...

Page 34

Attendant Features 23
6. Press SPEED when finished. Confirmation tone sounds and 
the display updates.
7. Press HOLD, then use [
6] or [#] to scroll to next entry.
-or-
Hang up to end programming.
Attendant Disable Outgoing CO Line
The first Attendant can disable CO lines to prevent outgoing 
access to those lines.
To disable CO Lines:
1. Lift handset or press ON/OFF button.
2. Dial [602] on the dial pad. A confirmation tone sounds.
3. Press the line button(s) of the CO Line(s) to disable. A...

Page 35

24 Attendant Features
Attendant Setting Time and Date
System Time/Date must be set by the first programmed 
Attendant via admin programming or using feature code 692.
To set using the feature code:
1. Dial [692] on the dial pad. A confirmation tone sounds.
2. Enter date and time as follows: YYMMDDHHMM
When the correct number of digits are entered, a 
confirmation tone sounds.
3. Press the ON/OFF button to OFF to update the display.
Attendant Speed Dial - System Storing
System Speed numbers must be...

Page 36

Attendant Features 25
†Insert a No-Display Character -- Press TRANS as the first 
entry in the speed bin. This causes the numbers stored 
in the bin not to display on the Digital Telephones 
when the bin is accessed.
Attendant Unavailable
The Attendant Unavailable feature lets Attendant stations have 
a button that places their station in an Unavailable Mode. 
When the station is in the Unavailable Mode, the next 
Attendant station receives dial “0” calls and recalls.
1. When the (first programmed)...

Page 37

26 Background Music (Optional)
Attendant Voice Mail Alarm Clear
The Attendant display shows an alarm condition when the 
system detects that the digital voice mail is out of service.
Dial feature code [656] to clear any alarm from the display. It 
does not clear the condition, just clears the display.
Background Music (Optional)
To activate Background Music:
1. Dial [632] or press preprogrammed BGM flexible button. The 
LCD displays:
2. Enter desired channel on the keypad. Confirmation tone 
sounds....

Page 38

Call Back 27
Call Back
A station can initiate a call back request to another busy 
station. Once that station becomes idle, the station that left the 
call back request is signaled.
If you dial a telephone number that is busy and you want to 
leave a Call Back indication:
1. Press preprogrammed CALL BACK flexible button.
2. Replace handset or press ON/OFF. When busy station hangs 
up, you are signaled.
3. Answer the call; the station you called will then be signaled. 
(If your station is busy when...

Page 39

28 Call Coverage
Call Coverage
The Call Coverage feature provides the functionality for 
stations to answer calls for other stations by utilizing call 
coverage buttons. Visual and Audible status of ringing stations 
to an assigned coverage station are provided.
To assign a Call Coverage Button:
1. Press [SPEED] + [SPEED].
2. Press a desired flexible button.
3. Dial [647] for Non-Ringing or [646] for Ringing, followed by 
the station number to cover. A confirmation tone sounds.
Once the button is...

Page 40

Call Coverage 29
2. The Coverage station user then presses their flashing 
COVERAGE flexible button,
-or-
Presses the ON/OFF button.
The call is answered and ceases to ring at any other stations 
that may have the same coverage appearance. One of the 
following messages display after the call is answered.
Non-network system or in same Node:
Network system with call passed across a switch:
XXXXXXXXX = Name of calling party
YYYYYY = Specific CO Line type being used (e.g., PRI #23)
HH:MM:SS = Amount of time...
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