Starplus Triad S Product Manual

2-42Flash
Flash
P rov ide s t e le phone use rs wi th t he a bi li ty to te r mina te an out si de ca ll or
tr ans fer a cal l beh ind a PBX or Ce ntr ex and re st ore di al t one wit hout
hanging up the hands et. A FLASH button is locate d o n ea ch digita l
te le pho ne .
Flash Rates (Programmable)
Fi xed and fle xi ble b utt on f las h r at es can be pro gra mmed . T her e ar e
progra mmab le flash ra tes f or 19 features/fun ctions that ca n now be
progra mmed to up to 15 different red fla sh rate...

Flexible Button Ass ignmen t 2 -43
†Poo led Group Access-- Some or a ll outside lines can be grouped ;
press ing this button acces se s the highes t numbe re d unus ed CO line
in tha t group. (Use r prog ram mabl e)
†Lo op-- Used to answer a transferred call on a line for which a user
does not ha ve a button as signed. (Use r progra mmab le )
†Unassign(Locked-Out) -- Specific buttons may be designated as
unuse d or locke d out. W hen a b utton is programm ed as unuse d, the
button may not be programmed...

2-44 F le xibl e B utt on As signme nt
En hanced or Executive Dig ital Telepho nes-- The 24/12-button models
have 11 fixed fe ature buttons and 24/12 flexible buttons. Each fle x button
c an be assi gned as a C O/ PBX l ine, D SS butt on, Spe ed Dia l or Fe atur e butt on.
Refer toTable 2-2: Flex Button Programming Codes.
Figure 2-2: Digital Executive (24-Button) Telephone
Figure 2-3: Digital Executive (12-Button) Telephone 

Flexible Button Ass ignmen t 2 -45
Table 2-2: Flex Button Programming Codes
* Features available with optional software†IDX = Index numbers reference Mailbox numbers
(Con tac t Sy stem Adm inistr ato r for specific Index/Mailbox n umb er s.)
Account Code s 62 7 IC LID Dis play ( Una nsw ere d Calls ) 6 35
ACD* Age nt Help 574 Inte rcom Button(s) 645
ACD * Ag e n t Lo g i n (P r i m ar y G r p) 57 2+ [5 U U ] La st N u m ber R ed i al [ SP EE D ]+[ #]
ACD * Ag e n t Lo g in (S ec o n da r y G r p) 58 2+...

2-46 Fl exibl e Numbering
Flexible Numbering
TheFlexibleNumberingfeatureallowstheusertomodifythesystem’s
numbering plan to accommodate their specific requirements. Station,
pi lot , a nd f eat ur e a c c ess c ode numb er s ( as wel l as the l engt h of t hes e
numbe rs ) ma y be cha nged to me et use r app lications .
ForcedLeastCostRouting(LCR)
TheTr iad-SSys te m ma y be pr ogr amme d on a per s tati on ba si s to f orce
the us e of LC R for outgoing accessed. This allows th e s ystem
administra tor...

He adset C om pati bi l i ty 2 - 47
Hea d set C omp a ti b i li t y
TheTr iad-SDig ital Te lephon es are d esigne d to a llow the connection of
an i ndust r y st and ard , el e ct r et mi c compat ib le , mod ular he ads et . T he us er
c onnec t s the mod ula r h ead set t o t he hand set j ac k on t he te l ephon e
le aving the ha ndse t in pla ce. The ON/OF F b utton on th e D igital
Telephoneisthenusedtoactivatetheheadset.
Hea d set Mo de
Each digital telep hone can b e individually progra mme d for...

2-48 Ho l d - Preference
Hol d - Pref ere nc e
The Hold Preference feature allows either System or Exclusive hold as the
prima ry hold on the firs t dep ression of the HOLD button, d epending
upon prog ram ming . A s econd dep ression invok es the s econd hold
preference.
Hol d - Re ca l l
When an outsid e ca ll ha s been on H old for a p rogram mable length of
time, recall ringing tone is sent to the station placing the call on Hold. If
thi s st at ion does not an swe r t he r ecal l, a re cal l t one i...

Hu n t G ro u p s 2 - 4 9
Hu nt Gr ou p s
The sy stem can b e a rrange d f or up to e igh t H unt groups. Each Hunt
gro up can conta in up to e ig ht stations ea ch. E ach H unt grou p is
ind epe nde ntly a rrange d to utilize e ithe r a p ilot hunting te chnique or
station hunting te chnique.
Chai ni ng
Hunt Groups can b e cha ine d o r joined tog ether f orming large r H unt
Grou ps. This is accomplished by ass ign ing a Pilot Hu nt Group numbe r as
the l as t m emb er o f a gr o u p.
Pilot Hunting...

2-50 ICLID/Caller ID
ICLID/Caller ID
The I CLI D (Incom ing Calling Line I Dentification) feature has been added
to theTriad-SSystem. However, in order for this feature to operate
pr oper l y, i t mus t b e ac t iv at ed f rom t he Cen tr al Off ic e so t hat the numbe rs
of the calling party is delivered over the individual tip and ring of the CO
lines during the first s ilen t interval b etwee n rin ging. The following
features have been implemented.
An sw e red IC LI D Ta b le
The Answered ICLID Table...

IC L ID / Ca ll er I D 2 - 51
Calle r ID Name/Number
The C all er I D Name /Numbe r fea tur e al lows a st at ion use r t o p rog ram a
flexible button to view both the number and name on the LCD when
re c ei vi ng a Ca ll er I D C O c all . The t op l in e of t he L CD dis pl ays th e num ber
of the calle r and the bottom line of the L CD dis plays the na me.
Calling Number/Name Display
The Calling Number/Name Display feature is intended as the basic
offe ring of the IC LID se rv ice whe n as sociated...