Starplus Triad S Product Manual

4-10 DS S/ D LS Fea tures
DS S Consol e Ma p #2 --By def ault has 32 Sta tions, 100–131. All buttons
are f le xib le and can be change d b y the station user. This m ap ca n be
duplica ted on another D SS/D LS con sole a nd a ssigned to the same
st at ion.
Fi gure 4-2 : DS S Consol e Ma p #2
100 101 102 103
104
10510 6
107
108
109 110
 111
11 2 11 3 11 4 1 15
116 117
11 8119
120 121
12 2123
124 125
12 6127
128 129
13 0131 

5
Digital Station
Operation
TheTr iad-SSystem has a variety of features and flexible programming,
allowing e ach te le phone us er to program the telepho ne to m ee t the ir
ind ivi dua l n ee ds.
This ch apter contains the follow ing inf orma tion:
†Operating instructions for the digital telephone.
†Illustration of the telep hone used in theTri ad- SSystem.
†Telephone key descriptions and their functions.
†Vi sual an d aud ibl e cues t hat accomp any t he var iou s s te ps for
operating the fea tures ....

Introduction5-3
Introduction
EachTr iad-SSystem provides the all the keys, indicators, and features
des cri be d.
Handset and Speakerarelocatedattheleftsideofthefrontpanel.A
hands et is prov ide d to a llow conf ide ntial conv ersation whe n de sire d.
Lifting the han dse t from its cra dle (going off-h ook) dise ngage s the
st at ion’s built- in s pea ker. T he s pe aker is located d irectly below the ce nter
portion of the handset.
The station ma y be ope rate d w ith the hands et on- hook. Whe n this...

5-4I ntr o ducti o n
Digital Telephone Description
Figure 5-2: Digita l Key Telephone
VOLUME
SPEED
HTP
CAMP ON CONF
MSG FORWARD
FLASH
TRANS
H
O
L
D
STA  153
JUL 21 99
12:31 pm
12345
6
78
9
1011
12
1314
15
16
O
N
/
O
F
FM
U
T
E
123abcdef
456jklmno
789tuvwxy
0oper ghi
prsS# 

Introduction5-5
Tabl e 5 -1 : Di git al Key Tel epho ne But to ns
Numbe r F eat ure Des cri pti o n
1Display
(E x e cu t iv e M o de l s on ly )D isp la y s in form at io n a b ou t tel ep ho ne sta t us, d ia li ng
d ir ecto ri es, an d tex t messa g e in form a tio n.
2 h.t. p. U sed t o selec t m ode of o per at ion: Handsfr ee, Tone, or
Pr iv a cy.
3msgKe y U s e d f o r A ut o - C al lB ac k t o a t e le p ho ne w hic h h a s l e f t a
t ext message or t o access voi ce messages.
4confK ey U sed t o...

5-6I ntr o ducti o n
Flexible Bu tton sprovide access to idle outside lines, DSS/BLF for
interna l s ta tions, access speed dial numbers an d activ ate fea tures . Thes e
but tons can be pr ogra mme d by t he i ndi vi dual s tat i on us er . T he def ault
fl ex f eat ur e but tons ar e des cri be d as fol low s:
†CALL BACK butto n lets you initiate a call back request to another busy
st at ion. A s s oon as t hat st at io n be comes i dle , t he st at ion tha t le ft th e
call b ack req ues t is...

Introduction5-7
Digital Numbering Plan
* Features available with optional software
Table 5-2: Digital Telephone Numbering Plan
ACD * Ag e n t H elp 57 4 L as t Nu m ber R e dial [S P EED ] +[ #]
ACD* Agent Login (Prima ry Grp) 572+[5UU] LC R or CO Li ne Grp 1 9
ACD * Ag e n t Lo g in (S ec o n da r y G r p) 58 2 +[5 U U ] ( if LCR disa bled)
ACD * Ag e n t Lo g o u t (P r ima r y G r p) 57 1 LC R Q ue u e Ca n c el 62 6
ACD * Ag e n t Lo g o u t (S ec o n dar y Gr p ) 58 1 L o op Ke y ( Re qu ir es B u t...

5-8 A ccoun t Codes
Account Codes
When connected to an o utside line call:
1 . Pr es s t he pr e- pro gram med ACC OUNT CO DE but ton .
2. Dial account code up to 12-digits. ( The other p arty does not h ear the
digits being dialed).
†If account code islessthan 12-digits,an[✳]mustbeenteredto
re tu r n to t he c al l.
†If account codes a re forced, the a ccount cod e m ust be entered
prior to dialing the outside number.
Account Codes/Traveling COS ( Verified)
The Verified Account Code/Traveling Class of...

Ans wering a R ecal l 5-9
En teri n g an A ccoun t Code Pri or to a CO Cal l
1 . Pr es s p re -pr ogr amme d A CCO UNT COD E b utt on b efor e ac c es si ng a
CO li ne.
2. Dial th e a cco unt cod e up to 12- digits. If the account code matches a
v er ifi e d ac c o u nt c o de , i nte rc o m di al to ne i s re tu r ne d. O th er wi se an
error tone is presented.
3 . Acce ss the out si de CO li ne or di al th e LC R code and dia l the de si re d
nu mber.
Conditions
†Verified Account C odes allow use of an...