Sony Clié PEG-N610c Operating Instructions

							201Chapter6Additional information
Using “Memory Stick” media to transfer data
You can use “Memory Stick” media to transfer your old CLIE handheld to
your new CLIE handheld.
Notes
• Use “Memory Stick” media that has sufficient free memory space.
• Make sure that the write protect tab on “Memory Stick” media is set to the write
enable position.
1Insert “Memory Stick” media into your old CLIE handheld.
2Rotate the Jog Dial™ navigator to select MS Gate and then
press the Jog Dial navigator. Or tap the MS Gate 
 icon on
the Application Launcher screen.
MS Gate starts up. The data in your CLIE handheld is listed.
3Tap to select the data of the application whose settings and
information you want to use with your new CLIE handheld.
You can select multiple files.
• Address Book: AddressDB
• Date Book: DatebookDB
• Memo Pad: MemoDB
• Expense: ExpenseDB
• Mail: MailDB
• To Do List: ToDoDB
• Network setup information: NetworkDB
Notes
• You cannot copy data marked with the lock 
 icon.
• You cannot copy Graffiti
® ShortCuts, Net Prefs, and sonyres (the database for
accessing the files in “Memory Stick” media).
• Do not select UnSavedPreference. Your computer may not be able to
distinguish your new CLIE handheld from your old CLIE handheld.
Using data of another Sony CLIE Handheld
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							202Chapter6Additional information
4Tap COPY.
The File Overwrite confirmation message is displayed.
5Tap OK.
The data selected in step 3 is copied onto “Memory Stick” media.
6Remove the “Memory Stick” media from your old CLIE
handheld and then insert it into your new CLIE handheld.
7Rotate the Jog Dial navigator to select MS Gate and then
press the Jog Dial navigator. Or tap the MS Gate 
 icon on
the Application Launcher screen.
MS Gate starts. The data in your CLIE handheld is listed.
8Press the Jog Dial navigator to select MS.
You can also tap the arrow V in the upper right corner to select MS from
the drop-down list.
9Tap Select All.
10Tap COPY.
The File Overwrite confirmation message is displayed.
11Tap OK.
12Tap Yes to All.
The data of your old CLIE handheld is copied onto your new CLIE
handheld.
Note
If a file-locked, access, or delete error message is displayed while copying files, tap OK
to proceed to the next step in copying. Those files, however, will not be copied.
Using data of another Sony CLIE Handheld 
						

							203Chapter6Additional information
Performing HotSync between your old CLIE handheld and
the new Palm Desktop for CLIE software
You can use your other CLIE handhelds (PEG-S300, PEG-S320, PEG-N710C)
with the Palm Desktop for CLIE software supplied to this newest CLIE
handheld (PEG-N610C).
After setting up your CLIE handheld as indicated in the Read This First
manual, perform the HotSync operation as indicated on page 114.
 If you have any trouble with the HotSync operation, check the following.
• Check the Windows task tray to make sure that Local Serial is selected.
• Check the Windows task tray to make sure that the USB Switcher is
running.
Using data of another Sony CLIE Handheld 
						

							204Chapter6Additional information
Precautions
Notes on use
• Take care not to scratch or damage your CLIE handheld’s screen or the
Graffiti® writing area. Always use the supplied stylus or a plastic-tipped
pointer to tap on the screen. Do not use a real pen, pencil, or other sharp
object on the screen.
• Do not expose your CLIE handheld to rain or moisture. Should water
enter the circuitry through the crevice around the front buttons, your
CLIE handheld may be damaged.
• Your CLIE handheld screen is made of glass. Do not drop or submit your
CLIE handheld to external shock. Do not carry your CLIE handheld in
your back pocket. If you sit down with your CLIE handheld in the back
pocket, it may break.
• Avoid using or storing your CLIE handheld in locations subject to:
– extremely high temperature such as the hot inside of a car exposed
to the sun, or near a heater.
– direct sunlight
– high humidity
– excessive dust
• The rubber feet of the cradle may lose their adhesion as they become
dirty. If this occurs, wipe the feet with a moistened soft cloth to recover
their adhesion.
On cleaning
Clean your CLIE handheld with a soft, dry cloth. 
						

							205Chapter6Additional information
Battery considerations
Follow these precautions when you charge your CLIE handheld.
On charging
• It takes about four hours to charge your CLIE handheld when the battery
is empty.
• When you charge your CLIE handheld every day, it takes only a few
minutes to charge the battery.
• You can view data on your CLIE handheld while it is being charged.
On the battery life
• With a fully-charged battery, you can use your CLIE handheld for about
fifteen days, 30 minutes each day.
• Battery life varies depending on the conditions and environment where
you use your CLIE handheld.
• If the battery in your CLIE handheld is fully discharged, all data stored
on the DRAM (memory) is lost.  Performing another HotSync operation
once the battery is recharged can restore information saved from the last
HotSync operation.  For details, see “Backing up your CLIE handheld
data using a HotSync operation” on page 196.
Tips on conserving the battery
• Turn off the frontlight under good lighting conditions. For turning off the
frontlight, see “Changing the frontlight level” on page 25.
• Change the automatic shut-off time setting so that your CLIE handheld
will automatically turn off after a short period of inactivity. For details,
see “Setting the automatic shut-off time” on page 178.
Precautions
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							206Chapter6Additional information
Precautions
When your battery runs out
• When the battery runs out, a caution message appears on the screen. If
this occurs, perform a HotSync® operation to back up all your CLIE
handheld’s data on your computer. Then charge your CLIE handheld
using the cradle. This helps prevent accidental data loss.
• If your CLIE handheld does not turn on when you press the POWER
button, charge your CLIE handheld immediately.
• The remaining battery indicator does not always reflect the actual battery
amount. The battery is designed to provide years of service under normal
use. To prolong the battery’s life, charge it frequently even when it is not
fully discharged.
• You do not have to replace batteries. When the remaining battery
indicator reads zero, place your CLIE handheld on the cradle and start
charging immediately. Never disassemble your CLIE handheld to take
out the battery.
When the remaining battery indicator reads 0.
If your battery drains and you leave your CLIE handheld in an uncharged
state for an extended period of time, all of the stored data will be erased.
Sony suggests you charge your CLIE handheld frequently. 
						

							207Chapter6Additional information
Troubleshooting – Frequently Asked Questions
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This section describes how to solve common problems you may encounter
when using your CLIE handheld. If a problem arises, we suggest you charge
your CLIE handheld. If the problem persists, review the following list of
frequently asked questions for possible solutions before you contact Sony
Customer Information Service Center.
Note
Thousands of third-party add-on applications are available for the Palm OS
® platform.
Sony does not support third-party applications. If you have a problem with a third-
party application, please contact the developer or publisher of that software.
Operating problems
I do not see anything on my CLIE handhelds screen.
,Recharge your CLIE handheld. If your CLIE handheld still does not
operate, try a soft reset. See “Resetting your Sony CLIE Handheld”
(page 26).
I get a warning message telling me my CLIE handheld’s
memory is full.
,Purge records from Date Book and To Do List. This deletes To Do
List items and past Date Book events from the memory of your CLIE
handheld.
,Delete unused memos and records. If necessary, you can save a
backup for these records. See explanations for each application.
,If you have installed additional applications on your CLIE handheld,
remove them to recover memory. See “Removing add-on
applications” in the Read This First manual.
,Some applications may not operate properly if the memory is
limited. 
						

							208Chapter6Additional information
My CLIE handheld keeps turning itself off.
,Your CLIE handheld is designed to turn itself off after a period of
inactivity. This period can be set at one, two, or three minutes. See
“Setting the automatic shut-off time” (page 178).
My CLIE handheld is not making any sounds.
,Check the System Sound setting. See “Setting sounds” (page 179).
My CLIE handheld has frozen.
,Perform a soft reset. See “Resetting your Sony CLIE Handheld”
(page 26).
I cannot use the Jog Dial navigator.
,Check that the JogAssist feature is activated. See “Changing the Jog
Dial™ navigator preferences” (page 172).
An error message is displayed repeatedly.
,Follow the instructions of the message.
Frontlight turns on when I am adjusting the frontlight level.
,When you are adjusting the frontlight level, the LCD frontlight turns
on.
Troubleshooting – Frequently Asked Questions 
						

							209Chapter6Additional information
Tapping and writing problems
When I tap the buttons or screen icons, my CLIE handheld
activates the wrong feature.
,Calibrate the screen. See “What you can do with Preferences”
(page 167).
When I tap the Menu icon, nothing happens.
,Not all applications or screens have menus. Try changing to a
different application.
I cannot get my CLIE handheld to recognize my handwriting.
,For your CLIE handheld to recognize handwriting input with the
stylus, you need to use Graffiti
® writing. See “Using Graffiti® writing
to enter data” (page 13).
,Make the Graffiti character strokes in the Graffiti writing area, not on
the display part of the screen.
,Write Graffiti strokes for letters on the left-hand side, and the strokes
for numbers on the right-hand side of the Graffiti writing area.
,Make sure that Graffiti has not shifted into extended or punctuation
modes. See “Using Graffiti
® writing to enter data” (page 13).
,For tips on successful Graffiti writing, see “Using Graffiti
® writing to
enter data” (page 13).
Troubleshooting – Frequently Asked Questions 
						

							210Chapter6Additional information
Application problems
I tapped the Today button, but it does not show the correct
date.
,Your CLIE handheld is not set to the current date. Make sure the Set
Date box in the Date & Time Preferences screen displays the current
date. See “Setting the Date & Time preferences” (page 175).
,Your CLIE handheld is not set to the correct time zone or the correct
daylight saving setting. Make sure the Set Time Zone box and the
Daylight Saving box in the Date & Time Preferences screen displays
the correct setting. See “Setting the Date & Time preferences” (page
175).
I know I entered some records, but they do not appear in the
application.
,Check the Categories drop-down list (upper-right corner). Choose
All to display all of the records for the application.
,Check Security and confirm that Current Privacy is set to Show
Records.
,
In To Do List, tap Show and see if “Show Only Due Items” is selected.
I am having problems listing memos the way I want to see them.
,If you cannot manually arrange the order of the memos in the list
screen, check the Memo Preferences setting. Make sure that Sort by is
set to Manual.
,If you choose to view your memos alphabetically on the Palm™
Desktop for CLIE software and then perform a HotSync
® operation,
the memos on your CLIE handheld still appear in the order defined
in the Memo Preferences setting. In other words, the sort settings you
use with the Palm Desktop for CLIE software are not transferred to
your CLIE handheld.
Troubleshooting – Frequently Asked Questions
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