Sharp Ux 510a Plain Paper Fax Machine Users Manual

							Anti Junk Number List
This list shows the fax numbers (and voice numbers if the Caller ID function is
being used) from which reception is not allowed.
Program and Group List
The top part of this list shows the programs which have been entered. The bot-
tom part shows the fax numbers which have been stored in each Group Key.
Chapter 10    Printing Reports and Lists
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							Caller ID List
This list shows information about your most recent unanswered calls (maximum
of 20 calls). (This list is only available if you are using the Caller ID function.)
Print Setup List
This list shows the current status of the printing settings made by pressing the
FUNCTION key and the 6 key.
Transaction Report
This report is printed out automatically after an operation is completed to allow
you to check the result. Your fax is set at the factory to print out the report only
when an error occurs. If desired, you can change the setting to have it printed
out under a variety of other conditions. This is done by changing Option Setting
7 as described in Chapter 9.
¨The same headings appear in the Transaction Report as in the Activity Re-
port. See Activity Report in this chapter for an explanation of the head-
ings.
¨The Transaction report cannot be printed on demand.
Chapter 10    Printing Reports and Lists
82 
						

							Chapter11Maintenance
Fax print head
Clean the print head frequently to ensure optimum printing performance. To
clean the print head, first unplug the power cord, open the print compartment
cover (press the release marked OPEN), and remove the imaging film.
Wipe the print head, frame and roller
with a soft cloth dampened with dena-
tured alcohol.
Print head
Rollers Frame
Caution!
· ·Do not use benzene or thinner. Avoid touching the print head with hard
objects.
· ·The print head may be hot if your fax machine has just received a large
number of documents. If this is the case, allow the print head to cool prior to
cleaning.
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							Scanning glass and rollers
Clean the scanning glass and rollers frequently to ensure the quality of transmit-
ted images and copies. Open the operation panel by pulling the front edge up
(grasp it at the PANEL RELEASE mark), and clean the scanning glass and
rollers as shown below.
Wipe the scanning glass, white back-
plate, and rollers with a soft cloth.
· ·Make sure that all dirt and stains (such
as correcting fluid) are removed, as
these will cause vertical lines on trans-
mitted images and copies.
White
backplate
Document
rollers
Scanning glass
The housing
Wipe the external parts and surface of the machine with a dry cloth.
Caution!
· ·Do not use benzene or thinner. These solvents may damage or discolor the
machine.
Chapter 11     Maintenance
84 
						

							Chapter12Troubleshooting
Problems and Solutions
Note:For problems with an answering machine hookup, see If you have por-
blems in Chapter 7, Answering Machine Hookup.
Problem Check and remedy
Nothing appears in the dis-
play.
· ·Make sure the power cord is properly plugged
into a power outlet.
· ·Connect another electrical appliance to the
outlet to see if it has power.
The fax does not respond
when you press any of its
keys.
· ·If a beep sound is not made when you press the
keys, unplug the power cord and then plug it
back in several seconds later.
Dialing is not possible.
· ·Make sure the power cord is properly plugged
into a power outlet.
· ·Make sure that the telephone line is properly
connected to both the TEL. LINE jack and the
wall jack.
· ·Make sure that the fax is set to the correct
dialing mode for your telephone line. See Option
Setting 8 in Chapter 9.
The power is on, but no
transmission takes place.
· ·Make sure that the receiving machine has fax
paper.
· ·Make sure that the telephone line cord is
plugged into the TEL. LINE jack, and not the
TEL. SET jack.
· ·If the receiving machine is in manual mode with
no attendant, reception will not be possible.
· ·If the receiving machine is not a Sharp model,
make sure it is G3 compatible.
· ·Check the display for error messages.
· ·Pick up the handset and check for a dial tone.
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							Automatic document feed-
ing does not work for trans-
mission or copying.· ·Check the size and weight of the document (see
Transmittable documents in Chapter 3).
Nothing is printed at the re-
ceiving end.
· ·Make sure that the document for transmission is
placed face down in the feeder.
· ·Make sure that the fax paper is properly loaded
in the receiving machine.
A distorted image is re-
ceived at the other end.
· ·Noise on the telephone line may cause
distortion. Try sending the document again.
· ·Make a copy of the document on your fax. If the
copy is also distorted, your fax may have a
problem.
The power is on, but no re-
ception takes place.
· ·Make sure that the telephone line cord is
plugged into the TEL. LINE jack, and not the
TEL. SET jack.
The printing paper does not
come out.
· ·The printing paper may be jammed. See
Clearing Jammed Printing Paper in this
chapter.
· ·Make sure that the printing paper is properly
loaded in your machine.
The printing paper comes
out blank when you try to re-
ceive a document.
· ·Make sure that the document is loaded properly
in the feeder of the transmitting machine. Make
a copy to confirm the printing ability of your
machine.
The received document is
faint.
· ·Ask the other party to send higher contrast
documents. If the contrast is still too low, your
fax may have a problem. Make a copy to check
it.
Received images are dis-
torted.
· ·Noise on the telephone line may cause
distortion. Have the other party try sending the
document again.
· ·The print head may be dirty. See Fax print
head in Chapter 11.
· ·Make a copy of another document on your fax. If
the copy is also distorted, your fax may have a
problem.
Chapter 12    Troubleshooting
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							Reception/copying is inter-
rupted.· ·If reception or copying has been done
continuously for a long time, the print head may
have become overheated. Turn off the power
and let it cool down.
Voice calls taken on an ex-
tension phone are inter-
rupted by the fax.
· ·The fax may interrupt during a voice call if
Option Setting 9 is set to YES and the reception
mode is set to AUTO. To prevent interruption on
a touch-tone extension phone, press any three
keys on the extension phone after answering.
(Note: Do not enter the code to activate fax
reception.)
No reception occurs when
polling is attempted.
· ·Make sure you have not run out of printing paper.
· ·Make sure the transmitting machine is in
automatic reception mode.
· ·If the transmitting machine has polling security,
make sure that your fax number has been
entered both in your fax and in the transmitting
machine.
Chapter 12    Troubleshooting
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							Messages and Signals 
Display messages 
CHECK PAPER SIZEThe paper size setting is incorrect. Change the
paper size setting as described in Loading the
Paper in Chapter 1. 
COVER OPEN The printing compartment cover is open. Close it. 
DOCUMENT JAMThe original document is jammed. See the
following section, Clearing Paper Jams. 
FAX RX IN MEMORYA fax has been received in memory because the
imaging film needs replacement, you have run
out of printing paper, or the paper is jammed.
The fax will print out automatically when the
problem is fixed. 
FILM ENDThe imaging film may need replacement. Check
the film and replace it if necessary. 
FUNCTION MODE
The 
FUNCTION key has been pressed. 
LINE ERRORTransmission or reception was not successful.
Press 
STOP to clear the message, and then try
again. 
LINE IS IN USEAn extension phone connected to the fax is being
used. Do not lift the fax’s handset or attempt
transmission at this time, as this will interrupt the
conversation on the extension phone. 
MEMORY IS FULL The memory is full. See Memory in Chapter 8. 
MEMORY PRINTINGThe fax is preparing to or printing out a document
from memory. 
ON HOOK DIALThe 
SPEAKER key has been pressed and the
fax is waiting for you to dial. 
OUT OF PAPER You are out of printing paper. 
OVER HEATThe print head has overheated. Operation can be
continued once it cools. 
PAPER JAMMEDThe printing paper is jammed. See the following
section, Clearing Paper Jams. 
Note: If you have turned on the Caller ID function, see Caller ID in Chap-
ter 8 for display messages related to Caller ID. 
Chapter 12    Troubleshooting
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							Audible signals 
Continuous tone 3 secondsIndicates the end of transmission,
reception, or copying. 
Intermittent tone
(3 beeps)5 seconds
(1 second on, 
1 second off)Indicates incomplete
transmission, reception, or
copying. 
Rapid intermittent tone35 seconds
(0.7 seconds on, 
0.3 seconds off)Indicates that the handset is off
hook. 
 
Chapter 12    Troubleshooting
89 
						

							Clearing Paper Jams
Clearing a jammed document
If a document doesn’t feed properly during transmission or copying, or DOCU-
MENT JAMMED appears in the display, first try pressing the START key. If
the document doesn’t feed out, open the operation panel (grasp the front edge at
the PANEL RELEASE mark and pull up) and pull it out gently.
Clearing jammed fax paper
1Press the release marked OPEN and
open the print compartment cover.
· ·Caution! The printing head (the strip
of metal on the underside of the frame)
applies heat to the printing film. It
may be hot if a document has just been
printed.     
2Remove the imaging film from the print-
ing compartment and set it on a sheet of
paper.
Chapter 12    Troubleshooting
90