Sharp Ar153e N Manual

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Reference:Plug and Play Screen does not Appear (when the USB is connected)
CHECK1Is there enough computer memory or hard 
disk space?
To use this unit, you must have an adequate 
amount of hard disk space. If there is insufficient 
hard disk space, delete unnecessary files to 
increase the free space of the hard disk. If there is 
insufficient memory, close unnecessary applications 
to increase memory available for printing or 
scanning. If you are still unable to print or scan, 
install more memory into your computer.
CHECK2Is your hard disk fragmented?
When data is frequently stored/deleted, the hard 
disk may become fragmented causing a reduction 
in printing or scanning speed. In this case it is 
recommended to defragment your hard disk. You 
may use the Windows tools or a commercially 
available hard disk defragmenting tool.
CHECK3If your computer is connected to the unit 
through the parallel port, is the parallel port 
(LPT) mode set to other than EPP mode?
The unit may not operate correctly if the parallel 
port mode is set to EPP mode. To set the parallel 
port mode to a mode other than EPP mode, refer to 
your computer manual or ask the manufacturer of 
the computer. ECP mode is recommended to obtain 
the best performance from the unit. Note that some 
computers may use different names for the modes.
Caution
If you are using Windows XP, the Found New 
Hardware Wizard may appear after you change 
the port setting. In this case, click the Cancel 
button to close the wizard, and then reinstall the 
printer driver as explained in INSTALLING THE 
SOFTWARE in the Operation Manual.
Check Your Computer 
						

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If the Plug and Play screen does not appear after you connect the unit to your computer with a USB cable and turn on 
the power of both devices, follow the steps below to verify that the USB port is available.
1Click the start button, click Control Panel, and 
then click Performance and Maintenance.
On Windows 98/Me/2000, click the Start button, select 
Settings, and then click Control Panel.
2Click System, click the Hardware tab, and click 
the Device Manager button.
Universal Serial Bus controllers will appear in the list 
of devices.
3Click the ( ) icon beside the Universal Serial Bus 
controllers.
Two items will display, your Controller chipset type and 
Root Hub. If these items appear, you can use the USB 
port. If the Universal Serial Bus controllers shows a 
yellow exclamation point or does not appear, you must 
check your computer manual for USB troubleshooting 
or contact your computer manufacturer.
4When you make sure that the USB port is enabled, 
install the software, referring to INSTALLING THE 
SOFTWARE in the Operation Manual.
Note
!If the System icon does not appear on 
Windows Me, click view all Control Panel 
options to view it.
!
On Windows 98/Me, double-click the System icon 
and click the Device Manager tab.
! On Windows 2000, double-click the System 
icon, click the Hardware tab, and click the 
Device Manager button.
Plug and Play Screen does not Appear (when the USB is connected) 
						

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If the MFP driver cannot be installed under Windows 2000/XP, check your computers settings according to the following 
procedure.
1Click the start button, and then click Control 
Panel.
On Windows 2000, click the Start button, select 
Settings, and then click Control Panel.
2Click Performance and Maintenance, and then 
click System.
On Windows 2000, double-click the System icon.
3Click the Hardware tab, and then click the Driver 
Signing button.
The following dialog box will open.
4Check the What action do you want Windows to 
take? (File signature verification on Windows 
2000).
If the option Block has been selected for your 
computer, then the MFP driver will not be installable. 
Select the option Warn and then install the MFP driver 
as explained in INSTALLING THE SOFTWARE in the 
Operation Manual.
Failed to Install the MFP Driver (Windows 2000/XP) 
						

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If print output is faint, uneven or smeared, follow the steps listed below.
CHECK1Has the printer driver been specified to suit 
both paper and the print job?
You can select Draft, Normal or Photo for the 
print quality in the Advanced tab of the printer 
driver setup screen. When Photo is selected, you 
can click the Image Adjustment button and adjust 
the brightness and contrast in the dialog box that 
appears. Adjust these settings appropriately for 
your print data and try printing again.
Reference: Printer Driver Settings
CHECK2Is the paper curled?
If the paper is curled, straighten it up and set it in 
the unit again.
CHECK3Is the paper too thick or too thin?
Only paper weighing from 15 lbs. To 21 lbs. can be 
used in the paper tray. Only paper weighing from 14 
lbs. To 34.5 lbs. can be used in the multi-bypass 
tray.
CHECK4Is the developer replacement required 
indicator lit?
When the developer replacement required ( ) 
indicator lights up, the developer should be 
replaced. DEVELOPER REPLACEMENT SHOULD 
ONLY BE DONE BY AN AUTHORIZED SHARP 
SERVICE TECHNICIAN. Contact your service 
center as soon as possible.
CHECK5Is it near time to replace the toner cartridge?
When it is near time to replace the toner cartridge, 
the toner cartridge replacement required ( ) 
indicator will light up on the unit operation panel. 
When it is time to replace the cartridge, the 
indicator will blink. Replace the cartridge and try 
printing again.
Reference:See TONER CARTRIDGE REPLACEMENT 
in the Operation Manual.
CHECK6Is the maintenance indicator lit?
When the maintenance ( ) indicator lights up, 
service by an authorized SHARP service technician 
is required. Contact your service center as soon as 
possible.
CHECK7Did you set sufficient margins in the paper 
settings of your application?
If the margins are set outside of the quality 
guaranteed area, smudges or smears may appear 
at the upper and lower edges of the paper.
When selecting the paper settings in the 
application, set the margins from the top, bottom, 
left and right edges of the paper to 5/32.
Faint, Uneven or Smeared Print Output 
						

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If a document is printed skewed or partly off the paper, follow the steps listed below.
CHECK1Is the paper size loaded in the tray the same 
as that specified in the printer driver?
Check if the Paper Size options suit the size of the 
paper loaded in the tray.
If the Fit To Page setting is activated, make sure 
that the paper size selected from the drop-down list 
of the Fit To Paper Size option is the same as the 
size of the loaded paper.
CHECK2Is the orientation of document setting 
correct?
Click the Paper tab in the printer driver setup 
screen, and verify if the Image Orientation option 
is set to your requirements.
CHECK3Is the paper loaded correctly?
If a document is physically damaged when it is 
output or the image is skewed on the paper, discard 
the damaged sheet, reinsert the paper supply and 
print again. Insert the paper so that there is no 
visible space between the paper and the paper 
guides.
Reference: See LOADING PAPER in the Operation 
Manual for more details on inserting paper.
CHECK4Did you correctly specify the margins for the 
application in use?
Check the layout of the document margins and the 
paper size settings for the application you are 
using. Also check if the print settings are specified 
correctly to suit the paper size.
Reference: Faint, Uneven or Smeared Print Output
Characters or Graphics are not Printed in Correct Position 
						

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If nothing prints even when the unit is turned on, please wait a few moments. The unit needs a longer time to process  
intricate data. If the unit still does not print, refer to the check list below.
CHECK1Has a paper jam occurred?
When the misfeed ( ) indicator blinks or ( ) 
blinks in the display, the unit will stop because of a 
misfeed.
Remove the jammed paper as explained in 
MISFEED REMOVAL in the Operation Manual.
CHECK2Is the ONLINE indicator off?
The ONLINE indicator on the operation panel turns 
off while the unit is used for copying. Printing is not 
possible at this time. When copying is finished, the 
ONLINE indicator will turn on after the set auto 
clear time elapses, and the unit will be ready for 
printing. You can also press the clear ( ) key 
twice or press the ONLINE key to make the unit 
ready for printing.
CHECK3Is your unit selected correctly in the current 
application for the print job?
When choosing Print from the File menu located in 
applications, be sure you have selected SHARP AR-
XXXX (where XXXX is the model name of your unit) 
printer displayed in the Print dialog box.
CHECK4Has the printer driver been installed properly?
Check if the printer driver has been installed, 
following the steps listed below.
1Click the start button, click Control Panel, 
click Printers and Other Hardware, and then 
click Printers and Faxes.
On Windows 95/98/Me/NT 4.0/2000, click the 
Start button, select Settings and then click 
Printers.
2Check if the SHARP AR-XXXX (where XXXX is 
the model name of your unit) printer driver icon 
is shown.
If you still cannot print after confirming the SHARP AR-
XXXX (where XXXX is the model name of your unit) 
printer driver icon, the printer driver may not have been 
installed correctly. In this case, delete SHARP Personal 
MFP series software and then reinstall it.
Reference: Uninstalling SHARP Personal MFP Series 
Software
Check here.
Nothing Prints 
						

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If you get poor quality as a result of a scanning job, and you cannot improve the quality by changing preferences, refer 
to the check list shown below.
CHECK1Is the original clean?
Check your original before scanning. If any dust 
sticks to the original, you cannot obtain a clean 
result. In addition, make sure that the original table 
is also clean.
CHECK2Have you specified a suitable resolution?
Make sure that the value for the Resolution setting 
in the scanner driver satisfies the requirement of the 
set original.
Reference: Scanning an Image from a TWAIN-
Compliant Application, 
Scanning an Image from a WIA-Compliant 
Application (Windows XP), 
Scanning an Image from the Scanner and 
Camera Wizard (Windows XP),
CHECK3Have you specified a suitable value for the B/
W Threshold setting?
If you are scanning with a TWAIN-compliant 
application and are using Mono 2 gradation (no 
Green),Mono 2 gradation (no Red) or Mono 2 
gradation (no Blue) mode, make sure that a 
suitable value is specified for the B/W Threshold 
setting. A larger threshold value makes your output 
darker, whilst a small threshold value makes it 
lighter. To adjust the threshold automatically, click 
the Auto Threshold button on the Image tab of 
the Custom Settings screen.
Reference: Scanning an Image from a TWAIN-
Compliant Application
CHECK4Have you adjusted the brightness and 
contrast suitably?
If you are scanning with a TWAIN-compliant 
application and the resulting image has unsuitable 
brightness or contrast (for example it is too bright), 
activate the Auto Brightness/Contrast Adjustment 
setting on the Main tab of the  Custom Settings 
screen. Click the Brightness/Contrast button to 
adjust the brightness and the contrast viewing the 
scanned output image on the screen.
If you are scanning with a WIA-compliant 
application or the Scanner and Camera Wizard, 
click  Adjust the quality of the scanned picture
 or 
the  Custom settings button
, and adjust the 
brightness and contrast in the screen that appears.
If part of the image from the back side of the original
appears in the preview scan.
If you are using a TWAIN-compliant application and the 
back side of the original appears faintly in the preview 
image, try adjusting the Brightness and Contrast settings.
Click the  Brightness/Contrast button in the Preview 
screen to change to the Brightness/Contrast screen, 
and adjust the Brightness and Contrast values. A 
preview of the image using the new values appears 
under After. When the image of the back side 
disappears and you can get only the needed image, 
click the Apply button to apply the new settings, and 
then click the Scan button to scan the image.
Poor Scanning Result 
						

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If the scanned image is incorrectly positioned, refer to the check list shown below.
CHECK1Have you placed the original straight?
Place the original straight on the original table.
Reference: Refer to ORIGINAL PLACEMENT in the 
Operation Manual for the detail on how to 
set the original.
CHECK2Have you set the original correctly on the 
original table?
Place the original on the original table in the 
direction as shown in the illustration below.
CHECK3Have you set the original correctly on the 
RSPF/SPF?
To scan from the RSPF/SPF, align the guide to the 
original as shown in the illustration below.
Align the center of the original with (    ) mark.
Align the guide to the original.
The Scanned Image is Incorrectly Positioned 
						

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If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power 
source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the ch eck list below.
CHECK1Is your application compliant to TWAIN?
If you are using Windows 98/Me/2000 and your 
application is not TWAIN compliant, the application 
cannot acquire images. Use an application that is 
TWAIN compliant, such as the included Sharpdesk.
CHECK2Have you selected the scanner driver of this 
unit on your application?
Make sure that the SHARP Personal MFP series or 
WIA-SHARP AR-XXXX (where XXXX is the model 
name of your unit) is selected on your application.
Reference:Scanning an Image from a TWAIN-
Compliant Application
CHECK3Have you specified all scanning preferences 
appropriately?
Setting a large area with full color together with a high 
resolution setting, makes the data size large, resulting in 
extended scanning times. It is recommended to set the 
scanning preferences depending on the type of original 
to be scanned, i.e., Text, Text/Graphics, Photograph, 
Color, Black & White.
CHECK4Is there enough computer memory?
Your computer may not have enough available memory 
to hold the document you want to scan. Lower the scan 
resolution.
CHECK5Has the specified period of program timeout 
already elapsed?
Neither printing nor scanning jobs can be sent to the 
unit from your computer during the specified period of 
program timeout after copying.
To send a scanning job immediately, press the clear 
() key twice, ONLINE key or SCANNER key on the 
unit.
Reference: For more detail, refer to USER 
PROGRAMS in the Operation Manual.
CHECK6Are you trying to scan multiple originals in the 
RSPF/SPF at once?
When multiple originals are loaded in the RSPF/SPF, it 
depends on your application whether only one original 
can be scanned in a single operation, or whether 
multiple originals can be scanned. Check which is 
possible in your application. (Sharpdesk allows multiple 
originals to be scanned in a single operation.)
CHECK7Does your computers operating system 
support the scanner driver?
The operating systems that support the units scanner 
driver are Windows 98/Me/2000/XP.
CHECK8Are you using an appropriate interface?
Only the USB interface can be used for the units scanning 
function. Make sure the unit is connected to your computer 
with a USB cable. If the unit was connected to your 
computer with a parallel cable when you installed the 
SHARP Personal MFP series software, uninstall the 
SHARP Personal MFP series software. Refer to 
INSTALLING THE SOFTWARE in the Operation Manual 
for the order of installation of the SHARP Personal MFP 
series software and connection of the USB cable, and 
reinstall the SHARP Personal MFP series software.
Reference:Uninstalling SHARP Personal MFP Series Software
CHECK9Have the scanner driver and Button Manager 
been installed properly?
If normal scanning still cannot be performed even after 
confirming the items on the above check list, delete SHARP 
Personal MFP series software and then reinstall it.
Reference:Uninstalling SHARP Personal MFP Series Software
Unable to Scan the Image 
						

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If printing or scanning is not possible, or Button Manager does not function correctly, check the items in Nothing Prints 
or  Unable to Scan the Image
. If you still cannot solve the problem, follow the steps below to uninstall SHARP Personal 
MFP series software (MFP driver (printer driver/scanner driver), Button Manager), and then reinstall it.
1Click the start button, and then click Control 
Panel.
On Windows 95/98/Me/NT 4.0/2000, click the Start 
button, select Settings, and then click Control Panel.
2Click Add or Remove Programs.
On Windows 95/98/Me/NT 4.0/2000, double-click the 
Add/Remove Programs icon.
The following dialog box will open.
Delete the SHARP MFP driver and the Button Manager 
(SHARP Personal MFP series) from the list of 
applications. For more information, refer to your operating 
manual or to the help files for your operating system.
3Restart your computer.
The deletion of the MFP driver and Button Manager is 
completed when you restart your computer. If you wish to 
reinstall, follow the instructions in INSTALLING THE 
SOFTWARE in the Operation Manual.
Caution
Before uninstalling SHARP Personal MFP series software, close all applications.
Uninstalling SHARP Personal MFP Series Software