Samsung SyncMaster P50H, P50FP, P63FP Pdp Monitor User Manual

							Troubleshooting
Self-Test Feature Check
 Note
Check  the following items yourself before calling for assistance. Contact a Service Center for
problems that you cannot solve by yourself.
Self-Test Feature Check 1. Turn off both your computer and the PDP Display.
2. Unplug the video cable from the back of the computer.
3. Turn on the PDP Display.The figure shown below (" Check Signal Cable") appears on a black background when
the PDP Display is working normally even though no video signal is detected: While in
the Self-Test mode, the LED power indicator remains green and the figure moves around
on the screen. 4. Turn 
off your PDP Display and reconnect the video cable; then turn on both your com-
puter and the PDP Display
If  your  PDP  Display  screen  remains  blank  after  using  the  previous  procedure,  check  your
video controller and computer system; your PDP Display is functioning properly.
Warning Messages You can even view the screen at a resolution of 1360(1920) x 768(1080). However, you will
receive the following message for a minute; You can choose to change the screen resolution
or stay in the current mode during that time. And if the resolution is more than 85Hz, you will
see the black screen because the PDP Display does not support over 85Hz.  Note
Refer to 
 Specifications > Preset Timing Modes for the resolutions or frequencies supported
by the PDP Display.
Maintenance and Cleaning
1) Maintaining the PDP Display Case.
Clean with a soft cloth after disconnecting the power cord. 
						

							• Do not use benzene, thinner or other flammable sub-
stances, or a wet cloth.
• We  recommend  that  a  SAMSUNG  cleansing  agent is used to prevent damage to the screen.
2) Maintaining the Flat Panel Display Screen.
Clean with a soft cloth (cotton flannel) smoothly. • Never use acetone, benzene or thinner.
(They 
 may cause flaws or deformation of the screen
surface.)
• The  user  will  be  required  to  pay  costs  and  related expenses for repairing damages caused.
Symptoms and Recommended Actions  Note
A 

PDP Display recreates visual signals received from the computer. Therefore, if there is a
problem  with  the  computer  or  the  video  card,  this  can  cause  the  PDP  Display  to  become
blank, have poor coloring, become noisy, and video mode not supported, etc. In this case,
first check the source of the problem, and then contact a Service Center or your dealer.
1. Check if the power cord and the video cables are properly connected to the computer.
2. Check if the computer beeps more than 3 times when booting.
(If it does, request an a service for the main board of the computer.)
3. If you installed a new video card or if you assembled the PC, check if you installed the Adaptor(video).
4. Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.)
5. If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel −> System −> Device Admin-
istrator" and then reboot the computer to reinstall the Adaptor (video) driver.
Check List  Note
• The 

following  table  lists  possible  problems  and  their  solutions.  Before  calling  for  assis-
tance,  check  the  information  in  this  section  to  see  if  you  can  remedy  any  problems  for
yourself.  If  you  do  need  assistance,  please  call  the phone  number  on  the  Information
section or contact your dealer.
Problems related to the Installation (PC Mode)  Note
Problems related to the PDP Display installation and their solutions are listed.
Q:

The PDP Display screen flickers. Troubleshooting 
						

							A: Check 
if the signal cable between the computer and the PDP Display is securely con-
nected.
(Refer to Connecting a Computer)
Problems related to the Screen  Note
Problems related to the PDP Display screen and their solutions are listed.
Q:

The screen is blank and the power indicator is off.
A: Ensure that the power cord is firmly connected and the PDP Display is on. (Refer to the Connecting a Computer)
Q: " Check Signal Cable" message.
A: Ensure that the signal cable is firmly connected to the PC or video sources. (Refer to the Connecting a Computer)
A: Ensure that the PC or video sources are turned on.
Q: " Not Optimum Mode" message.
A: Check the maximum resolution and the frequency of the video Adaptor.
A: Compare these values with the data in the Preset Timing Modes Chart.
Q: The picture rolls vertically.
A: Check if the signal cable is securely connected. Re-connect it, if necessary. (Refer to Connecting a Computer)
Q: The image is not clear; picture is blurred.
A: Run Frequency  Coarse and Fine tuning.
A: Turn on again after removing all accessories (video extension cable, etc.)
A: Set the resolution and frequency to the recommended ranges.
Q: The picture image is unstable and shakes.
A: Check if the resolution and frequency set for the computer video card falls in the range supported  by  the  PDP  Display.  If  not,  reset  them  referring  to  the  current  Information
under the PDP Display menu and Preset Timing Modes.
Q: Ghost images are shown in the picture.
A: Check if the resolution and frequency set for the computer video card falls in the range supported  by  the  PDP  Display.  If  not,  reset  them  referring  to  the  current  Information
under the PDP Display menu and Preset Timing Modes.
Q: The image is too light or too dark.
A: Adjusts the  brightness and contrast.
(Refer to the Brightness, Contrast) Troubleshooting 
						

							Q: The screen color is inconsistent.
A:
Adjust color using  Custom under OSD Color Adjustment menu.
Q: The color image is distorted by dark shadows.
A: Adjust color using  Custom under OSD Color Adjustment menu.
Q: The color white is poor.
A: Adjust color using  Custom under OSD Color Adjustment menu.
Q: The Power Indicator blinks.
A: The  PDP  Display  is  currently  saving  the  changes  made  in  the  settings  to  the  OSD memory.
Q: The  screen  is  blank  and  the  power  indicator  light  blinks  every  0.5  or  1  seconds.  The PDP Display is using its power management system. Press any key on the keyboard.
A: The PDP Display is using its power management system. Press a key on the keyboard.
Q: The screen is blank and it is blinking.
A: If  you  see  the  " TEST  GOOD"  message  on  the  screen  when  you  pressing  the  MENU
button, check the cable connection between the PDP Display and the computer to en-
sure that the connector is properly connected.
Problems related to Audio  Note
Problems related to audio signals and their solutions are listed below.
Q:

No sound.
A: Ensure that the audio cable is firmly connected to both the audio-in port on your PDP Display and the audio-out port on your sound card.
(Refer to the Connecting a Computer)
A: Check the volume level.
Q: The sound level is too low.
A: Check the volume level.
A: If the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.
Q: The sound is too high or too low.
A: Adjusts the  Treble and Bass to the appropriate levels.
Problems related to the Remote Control  Note
Problems related to the remote control and their solutions are listed.
Q:

The remote control buttons do not respond.
A: Check the polarities (+/-) of the batteries. Troubleshooting 
						

							A: Check if the batteries are empty.
A:
Check if the power is on.
A: Check if the power cord is securely connected.
A: Check if a special fluorescent or neon lamp is on in the vicinity.
Q & A Q: How can I change the frequency?
A: The frequency can be changed by reconfiguring the video card.  Note
That 
 video card support can vary, depending on the version of the driver used. (Refer
to the computer or the video card manual for details.)
Q: How can I Adjusts the resolution?
A: Windows XP: Set the resolution in the Control Panel  → Appearance and Themes → Display → Set-
tings.
A: Windows ME/2000: Set the resolution in the Control Panel  → Display → Settings.
* Contact the video card manufacturer for details.
Q: How can I set the Power Saving function?
A: Windows XP: Set the resolution in the Control Panel  → Appearance and Themes → Display → Screen
Saver.
Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer
Manual).
A: Windows ME/2000: Set the resolution at the Control Panel  → Display → Screen Saver.
Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer
Manual).
Q: How can I clean the outer case/PDP Panel?
A: Disconnect the power cord and then clean the PDP Display with a soft cloth, using either a cleaning solution or plain water.
Do  not  leave  any  detergent  or  scratches  on  the  case.  Do  not  let  any  water  enter  the
PDP Display.
Q: How can I play the video?
A: The video supports the MPEG1 and WMV codecs only. Install the corresponding codec to play the video. Note that some of the codecs can be incompatible. Troubleshooting 
						

							 Note
Before  calling for assistance, check the information in this section to see if you can remedy
any problems yourself. If you do need assistance, please call the phone number on the In-
formation section or contact your dealer. Troubleshooting 
						

							Specifications
General
General
Model Name SyncMaster  P50HP  /  SyncMaster  P50FP  /  SyncMaster
P63FP
PDP Panel
Size
SyncMaster
P50HP 50 " Diagonal (126 cm)
SyncMaster
P50FP 50 " Diagonal (126 cm)
SyncMaster
P63FP 63 " Diagonal (160 cm)
Display area SyncMaster
P50HP 1105.65 mm (H) x 622.1 mm (V)
SyncMaster
P50FP 1105.65 mm (H) x 622.1 mm (V)
SyncMaster
P63FP 1393.92 mm (H) x 784.1 mm (V)
Pixel Pitch SyncMaster
P50HP 0.810 mm (H) x 0.810 mm (V)
SyncMaster
P50FP 0.576 mm (H) x 0.576 mm (V)
SyncMaster
P63FP
0.726 mm (H) x 0.726 mm (V)
Synchronization
Horizontal 30 ~ 81 kHz
Vertical
56 ~ 75 Hz
Display Color 16.7 M
Resolution
Optimum  resolu-
tion
P50HP 1360 x 768 @ 60 Hz (Depends on graphics card
used)
P50FP 1920 x 1080 @ 60 Hz
P63FP 1920 x 1080 @ 60 Hz
Maximum resolu-
tion P50HP 1920 x 1080 @ 60 Hz
P50FP 1920 x 1080 @ 60 Hz
P63FP 1920 x 1080 @ 60 Hz
Input Signal, Terminated RGB Analog, DVI Compliant Digital RGB
0.7 Vp-p ±5 % 
						

							Input Signal, Terminated
Separate H/V sync, Composite, SOG(Option)
TTL level (V high ≥ 2.0 V, V low ≤ 0.8 V)
Maximum Pixel Clock
165MHz (Analog,Digital)
Power Supply
AC 100 - 240 V~ (+/- 10 %), 50/60 Hz ± 3 Hz
Signal connectors
D-sub, DVI-D, BNC, AV(Composite, CVBS), HDMI, RS232C In/Out
PC Audio In, Audio In(Stereo), Audio Out(Stereo)
Dimensions (W x H x D) / Weight
SyncMaster P50HP
1204.6 x 724.1 x 97.1 mm (47.4 x 28.5 x 3.8 inch) (Without
Stand) / 32.7 kg (72.1 lbs)
1204.6 
x 773.2 x 362.4 mm (47.4 x 30.4 x 14.3 inch) (With
Stand) SyncMaster P50FP 1204.6 x 724.1 x 97.1 mm (47.4 x 28.5 x 3.8 inch) (Without
Stand) / 33.7 kg (74.3 lbs)
1204.6 

x 773.2 x 362.4 mm (47.4 x 30.4 x 14.3 inch) (With
Stand) SyncMaster P63FP 1503.5 x 894.0 x 99.4 mm (59.2 x 35.2 x 3.9 inch) (Without
Stand) / 51.8 kg (114.2 lbs)
VESA Mounting Interface
SyncMaster P50HP 600 x 400 mm
SyncMaster P50FP 600 x 400 mm
SyncMaster P63FP 676 x 407 mm
Environmental considerations
Operating
Temperature : 32°F ~ 104°F (0°C ~ 40°C)
Humidity : 10 % ~ 80 %, non-condensing
Reliability - MTBF More than 50,000 hours at 90% confidence level.
Storage
Temperature : -4°F ~ 113°F (-20°C ~ 45°C)
Humidity : 5 % ~ 95 %, non-condensing
Audio Characteristics
Audio Input RCA Jack Red(R) White(L), 0.5 Vrms (-9 dB)
Audio Output RCA Jack Red(R) White(L), 0.5 Vrms (-9 dB)
PC Audio Input 3.5 øStereo Jack, 0.5 Vrms (-9 dB)
Frequency RF: 80 Hz ~ 15 kHz (at -3 dB)
Response
A/V: 80 Hz ~ 20 kHz (at -3 dB)Specifications 
						

							Plug and Play Capability
This  PDP  Display  can  be  installed  on  any  Plug  &  Play  compatible  system.  The
interaction 
of the PDP Display and the computer systems will provide the best op-
erating  conditions  and  PDP  Display  settings.  In  most  cases,  the  PDP  Display
installation  will  proceed  automatically,  unless  the  user  wishes  to  select  alternate
settings.
Dot Acceptable PDP panels manufactured by using advanced semiconductor technology with pre-
cision 

of  1ppm  (one  millionth)  above  are  used  for  this  product.  But  the  pixels  of
RED,  GREEN,  BLUE  and  WHITE  color  appear  to  be  bright  sometimes  or  some
black pixels may be seen. This is not from bad quality and you can use it without
any problems.
For example, the number of PDP sub pixels contained in this product are 3,133,440
(P50HP).
For example, the number of PDP sub pixels contained in this product are 6,220,800
(P50FP, P63FP).  Note
Design and specifications are subject to change without prior notice.  Class B Equipment (Information Communication equipment for residential use)
This 
 product  complies  with  the  Electromagnetic  Compatibility  Directives  for  residential  use
and can be used in all areas including common residential areas. (Class B equipment emits
less electromagnetic waves than Class A equipment.)
PowerSaver This PDP Display has a built-in power management system called PowerSaver. This system
saves energy by switching your PDP Display to low-power mode when it has not been used
for a certain amount of time. The PDP Display automatically returns to normal operation when
you press a key on the keyboard. For energy conservation, turn your PDP Display OFF when
it  is  not  needed,  or  when  leaving  it  unattended  for  long  periods.  The  PowerSaver  system
operates with a VESA DPM compliant video card installed in your computer. Use the software
utility installed on your computer to set up this feature.
PowerSaver
State Normal Opera-
tion Power saving
mode Power off
EPA/ENERGY 2000 Power Indicator
On On, Blinking Off
Power Consump-
tion P50HP 350 W
Less than 2
watts Less than 1
watts P50FP 420 W
P63FP
560 W Specifications 
						

							This  monitor  is  EPA  ENERGY  STAR
®
  compliant  and
ENERGY  2000  compliant  when  used  with  a  computer
equipped with VESA DPM functionality.
As an ENERGY STAR ®
 Partner, SAMSUNG has deter-
mined  that  this  product  meets  the  ENERGY  STAR ®
guidelines for energy efficiency. Preset Timing Modes
If 
 the signal transferred from the computer is the same as the following Preset Timing Modes,
the screen will be adjusted automatically. However, if the signal differs, the screen may go
blank while the power LED is on. Refer to the video card manual and adjusts the screen as
follows.
SyncMaster P50HP
Display Mode Horizontal
Frequency (kHz) Vertical Fre-
quency (Hz) Pixel Clock
(MHz) Sync Polarity
(H/V) IBM, 640 x 350 31.469 70.086 25.175 +/-
IBM, 640 x 480 31.469 59.940 25.175 -/-
IBM, 720 x 400 31.469 70.087 28.322 -/+
MAC, 640 x 480 35.000 66.667 30.240 -/-
MAC, 832 x 624 49.726 74.551 57.284 -/-
MAC, 1152 x 870 68.681 75.062 100.000 -/-
VESA, 640 x 480 37.861 72.809 31.500 -/-
VESA, 640 x 480 37.500 75.000 31.500 -/-
VESA, 800 x 600 35.156 56.250 36.000 +/+
VESA, 800 x 600 37.879 60.317 40.000 +/+
VESA, 800 x 600 48.077 72.188 50.000 +/+
VESA, 800 x 600 46.875 75.000 49.500 +/+
VESA, 1024 x 768 48.363 60.004 65.000 -/-
VESA, 1024 x 768 56.476 70.069 75.000 -/-
VESA, 1024 x 768 60.023 75.029 78.750 +/+
VESA, 1152 x 864 67.500 75.000 108.000 +/+
VESA, 1280 x 960 60.000 60.000 108.000 +/+
VESA, 1280 x 1024 63.981 60.020 108.000 +/+
VESA, 1280 x 1024 79.976 75.025 135.000 +/+
SyncMaster P50FP / SyncMaster P63FP
Display Mode
Horizontal
Frequency (kHz) Vertical Fre-
quency (Hz) Pixel Clock
(MHz) Sync Polarity
(H/V) IBM, 640 x 350 31.469 70.086 25.175 +/-
IBM, 640 x 480 31.469 59.940 25.175 -/-
IBM, 720 x 400 31.469 70.087 28.322 -/+Specifications