Samsung Syncmaster 2243sw User Manual
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A: Windows XP: Set the resolution in the Control Panel → Appearance and Themes → Display → Screen Saver. Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer Manual). A: Windows ME/2000: Set the resolution at the Control Panel → Display → Screen Saver. Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer Manual). Q: How can I clean the outer case/LCD Panel? A: Disconnect the power cord and then clean the monitor with a soft cloth, using either a cleaning solution or plain water. Do not leave any detergent or scratches on the case. Do not let any water enter the monitor. Note Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the In- formation section or contact your dealer. {2243SW/2243SWX} Self-Test Feature Check Note Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly. Self-Test Feature Check 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. 3. Turn on the monitor.If the monitor is functioning properly, you will see a box in the illustration below. This box appears during normal operation if the video cable becomes disconnected or damaged. 4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after using the previous procedure, check your video controller and computer system; your monitor is functioning properly. Troubleshooting 120 Downloaded from ManualMonitor.com Manual±
Warning Messages If there is something wrong with the input signal, a message appears on the screen or the screen goes blank although the power indicator LED is still on. The message may indicate that the monitor is out of scan range or that you need to check the signal cable. Environment The location and the position of the monitor may influence the quality and other features of the monitor. If there are any sub woofer speakers near the monitor, unplug and relocate the woofer to another room. Remove all electronic devices such as radios, fans, clocks and telephones that are within 3 feet (one meter) of the monitor. Useful Tips A monitor recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the monitor to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer. Judging the monitor's working condition If there is no image on the screen or a " Not Optimum Mode", "Recommended Mode 1920 x 1080 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on. If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition. In this case, check the computer for trouble. {2243SW/2243SWX} Check List Note Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the In- formation section or contact your dealer. No images on the screen. I cannot turn on the monitor. Q: Is the power cord connected properly? A: Check the power cord connection and supply. Q: Can you see " Check Signal Cable" on the screen? A: (Connected using the D-sub cable) Check the signal cable connection. Troubleshooting 121 Downloaded from ManualMonitor.com Manual±
(Connected using the DVI cable) If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘ /SOURCE’ button to have the monitor double-check the input signal source. Q: If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen. A: If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Preset Timing Modes) If the initial screen (the login screen) does not appear, contact the Service Center or your dealer. Q: Can you see " Not Optimum Mode", "Recommended Mode 1920 x 1080 60 Hz" on the screen? A: You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. A: Adjust the maximum resolution and frequency that the monitor can handle properly. A: If the display exceeds SXGA or 75 Hz, a " Not Optimum Mode", "Recommended Mode 1920 x 1080 60 Hz" message is displayed. If the display exceeds 85 Hz, the display will work properly but the " Not Optimum Mode", "Recommended Mode 1920 x 1080 60 Hz" message appears for one minute and then disappears. Please change to the recommended mode during this one-minute period. (The message is displayed again if the system is rebooted.) Q: There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals? A: The monitor is in PowerSaver mode. A: Press a key on the keyboard to activate the monitor and restore the image on the screen. A: If there is still no image, press the ' /SOURCE' button. Then press any key on the keyboard again to activate the monitor and restore the image on the screen. Q: Connected using the DVI cable? A: You may get a blank screen if you boot the system before you connect the DVI cable, or disconnect and then reconnect the DVI cable while the system is running as certain types of graphic cards do not send out video signals. Connect the DVI cable and then reboot the system. I cannot see the On Screen Display. Q: Have you locked the On Screen Display (OSD) Menu to prevent changes? A: Unlock the OSD by pressing the [MENU/ ] button for at least 5 seconds. Troubleshooting 122 Downloaded from ManualMonitor.com Manual±
The screen shows strange colors or just black and white. Q: Is the screen displaying only one color as if looking at the screen through a cellophane paper? A: Check the signal cable connection. A: Make sure the video card is fully inserted in its slot. Q: Have the screen colors become strange after running a program or due to a crash between applications? A: Reboot the computer. Q: Has the video card been set properly? A: Set the video card by referring to the video card manual. The screen suddenly has become unbalanced. Q: Have you changed the video card or the driver? A: Adjust screen image position and size using the OSD. Q: Have you adjusted the resolution or frequency to the monitor? A: Adjust the resolution and frequency at the video card.(Refer to the Preset Timing Modes). Q: The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD. The screen is out of focus or OSD cannot be adjusted. Q: Have you adjusted the resolution or frequency on the monitor? A: Adjust the resolution and frequency of the video card.(Refer to the Preset Timing Modes). LED is blinking but no images on the screen. Q: Is the frequency properly adjusted when checking the Display Timing on the menu? A: Adjust the frequency properly by referring to the video card manual and the PresetTiming Modes. (The maximum frequency per resolution may differ from product to product.) There are only 16 colors shown on the screen. The screen colors have changed after changing the video card. Q: Have the Windows colors been set properly? A: Windows XP :Set the resolution at the Control Panel → Appearance and Themes → Display → Set- tings. A: Windows ME/2000 : Troubleshooting 123 Downloaded from ManualMonitor.com Manual±
Set the resolution at the Control Panel → Display → Settings. Q: Has the video card been set properly? A: Set the video card by referring to the video card manual. There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) mon- itor found". Q: Have you installed the monitor driver? A: Install the monitor driver according to the Monitor Driver. Q: See the video card manual to see if the Plug & Play (VESA DDC) function can besupported. A: Install the monitor driver according to the Monitor Driver. Check when MagicTune™ does not function properly. Q: MagicTune™ feature is found only on PC (VGA) with Window OS that supports Plugand Play. A: To check whether your PC is available for MagicTune™ feature, follow the steps below (When Windows is XP); Control Panel → Performance and Maintenance → System → Hardware → Device Manager → Monitors → After deleting Plug and Play monitor, find 'Plug and Play mon- itor' by searching new Hardware. A: MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/magictune MagicTune™ doesn't work properly. Q: Have you changed your PC or video graphic card? A: Download the latest program. The program can be downloaded http://www.sam-sung.com/monitor/magictune Q: Did you install the program? A: Reboot the computer after installing the program for the first time. If a copy of the pro- gram is already installed, remove it, reboot the computer, and then install the program again. You need to reboot the computer for it to operate normally after installing or removing the program. Note Visit the MagicTune™ website and download the installation software for MagicTune™ MAC. Check the following items if there is trouble with the monitor. Check if the power cord and the video cables are properly connected to the computer. Check if the computer beeps more than 3 times when booting. (If it does, request an a service for the main board of the computer.) Troubleshooting 124 Downloaded from ManualMonitor.com Manual±
If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver. Check if the scanning ratio of the video screen is set to between 56 Hz ~ 75 Hz. (Do not exceed 75 Hz when using the maximum resolution.) If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter in the "Control Panel → System → Device Administrator" and then reboot the computer to reinstall the adapter (video) driver. Note If problems repeatedly occur, contact an authorized service center. {2243SW/2243SWX} Q & A Q: How can I change the frequency? A: The frequency can be changed by reconfiguring the video card. A: Note that video card support can vary, depending on the version of the driver used. (Refer to the computer or the video card manual for details.) Q: How can I adjusts the resolution? A: Windows XP: Set the resolution in the Control Panel → Appearance and Themes → Display → Set- tings. A: Windows ME/2000: Set the resolution in the Control Panel → Display → Settings. * Contact the video card manufacturer for details. Q: How can I set the Power Saving function? A: Windows XP: Set the resolution in the Control Panel → Appearance and Themes → Display → Screen Saver. Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer Manual). A: Windows ME/2000: Set the resolution at the Control Panel → Display → Screen Saver. Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer Manual). Q: How can I clean the outer case/LCD Panel? A: Disconnect the power cord and then clean the monitor with a soft cloth, using either a cleaning solution or plain water. Do not leave any detergent or scratches on the case. Do not let any water enter the monitor. Troubleshooting 125 Downloaded from ManualMonitor.com Manual±
Note Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the In- formation section or contact your dealer. Troubleshooting 126 Downloaded from ManualMonitor.com Manual±
Specifications General General Model Name SyncMaster 943SW LCD Panel Size 18.5 inch (47 cm) Display area 409.8 mm(H) X 230.4 mm(V) Pixel Pitch 0.3 mm(H) X 0.3 mm(V) Synchronization Horizontal 31 ~ 80 kHz Vertical 56~ 75 Hz Display Color 16.7M Resolution Optimum resolution 1360 X 768@60Hz Maximum resolution 1360 X 768@60Hz Input Signal, Terminated RGB Analog, DVI(Digital Visual Interface) Compliant Digital RGB 0.7 Vp-p ± 5 % Separate H/V sync, Composite, SOG TTL level (V high ≥ 2.0 V, V low ≤ 0.8 V) Maximum Pixel Clock 137MHz (Analog,Digital) Power Supply AC 100 - 240 V~ (+/- 10 %), 50/60 Hz ± 3 Hz Signal Cable 15pin-to-15pin D-sub cable,Detachable DVI-D to DVI-D connector, Detachable Dimensions (W x H x D) / Weight (Simple Stand) 443.0 x 283.5 x 64.4 mm ( 17.4 x 11.2 x 2.5 inch) (Without Stand) 443.0 x 354.6 x 184.9 mm ( 17.4 x 14.0 x 7.3 inch) (With Stand)/ 3.65 kg (8.0 lbs) Dimensions (W x H x D) / Weight (HAS Stand) 443.0 x 283.5 x 64.4 mm ( 17.4 x 11.2 x 2.5 inch) (Without Stand) 127Downloaded from ManualMonitor.com Manual±
Dimensions (W x H x D) / Weight (HAS Stand) 443.0 x 342.8 x 190.2 mm ( 17.4 x 13.5 x 7.5 inch) (With Stand)/ 4.85 kg (10.7 lbs) VESA Mounting Interface 75.0 mm x 75.0 mm Environmental considerations Operating Temperature : 50°F ~ 104°F (10°C ~ 40°C) Humidity : 10 % ~ 80 %, non-condensing Storage Temperature : -4°F ~ 113°F (-20°C ~ 45°C) Humidity : 5 % ~ 95 %, non-condensing Plug and Play Capability This monitor can be installed on any Plug & Play compatible system. The interac- tion of the monitor and the computer systems will provide the best operating conditions and monitor settings. In most cases, the monitor installation will proceed automatically, unless the user wishes to select alternate settings. Dot Acceptable TFT-LCD panels manufactured by using advanced semiconductor technology with precision of 1ppm (one millionth) above are used for this product. But the pixels of RED, GREEN, BLUE and WHITE color appear to be bright sometimes or some black pixels may be seen. This is not from bad quality and you can use it without any problems. For example, the number of TFT-LCD sub pixels contained in this product are 3,133,440. Note Design and specifications are subject to change without prior notice. Class B Equipment (Information Communication equipment for residential use) This product complies with the Electromagnetic Compatibility Directives for residential use and can be used in all areas including common residential areas. (Class B equipment emits less electromagnetic waves than Class A equipment.) PowerSaver This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard. For energy conservation, turn your monitor OFF when it is not needed, or when leaving it unattended for long periods. The PowerSaver system operates with a VESA DPM compliant video card installed in your computer. Use the software utility installed on your computer to set up this feature. State Normal Operation Power saving mode Power off (Power button) EPA/ENERGY 2000 Power Indicator On Blinking Off Power Con- sumption Less than 20 watts Less than 1 watts Less than 1 watts Specifications 128 Downloaded from ManualMonitor.com Manual±
This monitor is EPA ENERGY STAR ® compliant and ENERGY 2000 compliant when used with a computer equipped with VESA DPM functionality. As an ENERGY STAR ® Partner, SAMSUNG has deter- mined that this product meets the ENERGY STAR ® guidelines for energy efficiency. Preset Timing Modes If the signal transferred from the computer is the same as the following Preset Timing Modes, the screen will be adjusted automatically. However, if the signal differs, the screen may go blank while the power LED is on. Refer to the video card manual and adjusts the screen as follows. Display Mode Horizontal Frequency (kHz) Vertical Fre- quency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) IBM, 640 x 350 31.469 70.086 25.175 +/- IBM, 720 x 400 31.469 70.087 28.322 -/+ MAC, 640 x 480 35.000 66.667 30.240 -/- MAC, 832 x 624 49.726 74.551 57.284 -/- VESA, 640 x 480 31.469 59.940 25.175 -/- VESA, 640 x 480 37.861 72.809 31.500 -/- VESA, 640 x 480 37.500 75.000 31.500 -/- VESA, 800 x 600 35.156 56.250 36.000 +/+ VESA, 800 x 600 37.879 60.317 40.000 +/+ VESA, 800 x 600 48.077 72.188 50.000 +/+ VESA, 800 x 600 46.875 75.000 49.500 +/+ VESA, 1024 X 768 48.363 60.004 65.000 -/- VESA, 1024 X 768 56.476 70.069 75.000 -/- VESA, 1024 X 768 60.023 75.029 78.750 +/+ VESA, 1360 X 768 47.712 60.015 85.500 +/+ Horizontal Frequency The time to scan one line connecting the right edge to the left edge of the screen horizontally is called the Horizontal Cycle and the inverse number of the Hor- izontal Cycle is called the Horizontal Frequency. Unit: kHz Vertical Frequency Like a fluorescent lamp, the screen has to repeat the same image many times per second to display an image to the user. The frequency of this repetition is called the Vertical Frequency or Refresh Rate. Unit: Hz Specifications 129 Downloaded from ManualMonitor.com Manual±